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라 퀸타 인 & 스위트 바이 윈덤 플랜테이션 - 사우스웨스트 6번가 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1816개 이용 후기 중 695개" "
평점 8 - 좋아요. 1816개 이용 후기 중 515개" "
평점 6 - 괜찮아요. 1816개 이용 후기 중 280개" "
평점 4 - 별로예요. 1816개 이용 후기 중 163개" "
평점 2 - 너무 별로예요. 1816개 이용 후기 중 163개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Sharon

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like the fact that I’m relaxing with my feet up onto my suitcase and soddenly a small roach 😱 came up on the desk said hello and tried to run off but I killed it. Please have them spray
2024년 5월에 1박 숙박함

8/10 - 좋아요

Dian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and well-equipped. The staff was friendly and helpful. Proximity to Broward Mall which was a plus. Will consider staying there again.
2024년 5월에 7박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 22일
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. We are very close to everything. Movie Theater, Malls, loads of restaurants and main roadways such as University Drive and Broward Blvd

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!

6/10 - 괜찮아요

Shanique

연인과의 여행
별로예요: 편의 시설/서비스
It was simply ok. For the price point I would rather spend $50 more and stay somewhere much nicer
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again.

6/10 - 괜찮아요

Katrina

가족 여행
별로예요: 숙박 시설 상태 및 시설
Love the area there is lots to do! Nikki at the front desk was very helpful!
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
Thank you for the review. We love to hear it! I will make sure to pass this review onto Nikki. She will love to hear it and have you back soon.

8/10 - 좋아요

Kingsley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was not cleaned before i left.
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a better experience to our future guests.

8/10 - 좋아요

Ricardo 님, Quito

좋아요: 편의 시설/서비스
Así es la realidad
2024년 5월에 5박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
Thank you, for giving you the opportunity to serve you and your family. We take pride in satisfying our guests.

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and q quite
2024년 5월에 9박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 22일
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

10/10 - 훌륭해요

jennifer

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 - 훌륭해요

Karen

좋아요: 편의 시설/서비스
The property is closed to everything that I need to do.
2024년 5월에 4박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 20일
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is near shopping and everywhere I need to go. It was very convenient and I really liked my stayed. Thank you
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 16일
Thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting Laquinta Plantation! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!

2/10 - 너무 별로예요

Camille

가족 여행
I had a very terrible experience at Laquinta or should I say the roach hotel. We flew in from the !Bahamas for a good birthday and Mother’s Day weekend, which made a turn for the worse when we discovered roaches in our room. I spent the morning of my birthday May 12th, at Target buying RAID for the roaches. It was the worst experience ever at any hotel in room 114. I would never stay there again. And the front desk was not helpful at all.
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 15일
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!

10/10 - 훌륭해요

soledad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
big room, eady parking
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 13일
We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. Your response allows us to point out the exact issues we need to work toward. Our property will be upgrading all rooms, and amenities. This will include upgrading TV's and AC units. We do hope to see you again very soon that you can experience these changes!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 13일
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your visit with us fell short of expectations. Here at Laquinta Plantation rating such as you allow us to make appropriate changes to our property to guarantee our guests are satisfied.

8/10 - 좋아요

Anthony Moss

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 13일
Thank you for sharing your rating. The best compliment we can receive is to earn your business again. So, please consider Laquinta Plantation again on your next trip!

8/10 - 좋아요

Vivian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 13일
Thank you so much for your review. We are happy that you enjoyed your stay with us! Laquinta Plantation is under new management as of the start of the year. We will be upgrading our property and amenities, so we do hope that you will come and stay again.

10/10 - 훌륭해요

Murna 님, Calgary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very nice and quiet. Breakfast was decent and receptionist was very helpful with directions to nearby mall, and very kindly assisted with calling an Uber for us.
2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 8일
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!

10/10 - 훌륭해요

Ange ludvine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service and staff
2024년 5월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 8일
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 - 훌륭해요

sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent
2024년 5월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 8일
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility is a good neighborhood a lot store around
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

2/10 - 너무 별로예요

Bryant

가족 여행
Roaches in the rooms and the rooms were falling apart
2024년 5월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into each issue that you have noted in an attempt to correct and improve our hotel.

10/10 - 훌륭해요

Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location clean and friendly
2024년 5월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Thank you, Ivan. We’re grateful for your support, and we hope you’ll stop in and see us again soon.

8/10 - 좋아요

David

가족 여행
좋아요: 직원 및 서비스
This location is convenient to the Port of Everglades. We didn’t like the fact that there wasn’t any ice available.
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Thank you for the feedback, Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes.

4/10 - 별로예요

Andrew

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The we spent 5 days 4 nights and received no maid service or fresh towels even though I requested it. The desk lamp was not working and was not repaired even though I asked to have it fixed
2024년 4월에 4박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Thank you, for your feedback about your stay. I do appreciate your providing this information, this will be submitted to our owners and staff to ensure these issues are resolved. Our property has changed management and ownership as of the start of the year. We pride ourselves on taking on any complaints that our guest brings to our attention, anything mentioned is used to better the hotel.

6/10 - 괜찮아요

Marilyn 님, Kissimmee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need towels
2024년 5월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

4/10 - 별로예요

Julian

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty overall. The comforter had a blood stain, my room didn't even have one soap bar of any kind by the sink, there was only 1 extra small container of shampoo and 1 conditioner that were gone after 1 shower, there was only 2 very small bath towels, the ac unit made a loud noise, the fan in the bathroom also made a random loud noise, the elevator felt like it was gonna give in any second, there was trash in the hallways and sticky floors like it hadn't been mopped in a long time.
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to mall
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
You are correct. We are very close to everything. Movie Theater, Malls, loads of restaurants and main roadways such as University Drive and Broward Blvd.

2/10 - 너무 별로예요

Antonio

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Toilet leaks, crumbs on bed frame, corners not vacuumed, banging on doors after 11 and concierge was part of the confusion… occurred from 10pm to 1sm ish.. no do not disturb signs available… No apologies or response given. Well look into it sir. Refund was in order but I didn’t care to ask… I shouldn’t have to.. they lost all my business… that’s 40x what that night cost.
2024년 5월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Thank you, for the feedback, we hope the next time we see you we can raise your rating. Our property is at the start of making changes to our property and would love for you to come back to experience the difference. This review will be forwarded to our staff to guarantee that these issues will not take place again. Our property is under new management and owners. We are actively working on upgrading our property including upgrading breakfast, re-training all staff and items in rooms such as larger Televisions. We have already started making changes and will be making more over the next months. We hope to have you as a guest again to witness these differences.

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 4월에 8박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests; our property is under new management as of the start of the year we will be updating our property over the following months and hope to have you back as a guest.

10/10 - 훌륭해요

Jessi

Front desk personnel was friendly and helpful.
2024년 4월에 5박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. Your response allows us to point out the exact issues we need to work toward. Our property will be upgrading all rooms, and amenities. This will include upgrading TV's and AC units. We do hope to see you again very soon that you can experience these changes!

8/10 - 좋아요

Danniellee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2024년 4월에 4박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!

10/10 - 훌륭해요

Jürgen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zimmer sehr geräumig. Das Personal sehr hilfsbereit und überaus freundlich. Frühstück ausreichend und gut. ( Waffeln. Bagels, Brot, Früchte, Eieromlet, Hamburger, kornflakes usw. )
2024년 4월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
Thank you so much for your review. We are happy that you enjoyed your stay with us! Laquinta Plantation is under new management as of the start of the year. We will be upgrading our property and amenities, so we do hope that you will come and stay again.

4/10 - 별로예요

ANTHONY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room that I purchased the toilet lid was loose meaning it sways from side to side when sitting due to missing screw. Lamp across from the bathroom light bulb was blinking on and off when turned on. Bathroom floor smelled liked urine is still on the floor or maybe it's in the tile from long sitting on the floor because there is no way a room for the next occupancy should smell like urine.
2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 29일
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into each issue that you have noted in an attempt to correct and improve our hotel.

2/10 - 너무 별로예요

Shanai

별로예요: 숙박 시설 상태 및 시설
I had bug problems, hopefully they fumigate the entire hotel. The staff were very friendly, understanding and accommodating. For me the location was perfect but I doubt I’ll stay there again.
2024년 4월에 4박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 29일
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into each issue that you have noted in an attempt to correct and improve our hotel. We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. Your response allows us to point out the exact issues we need to work toward.

10/10 - 훌륭해요

B

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience felt like a second home staff was very accommodating rooms clean area walkable
2024년 3월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 24일
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

6/10 - 괜찮아요

William

2024년 1월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 15일
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

8/10 - 좋아요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Localization was very convenient. Light lamps could not be turned on and smoke detector fell from the ceiling.
2024년 4월에 3박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 24일
It is so rewarding to read you were well accommodated by our staff. Your comments about the excellentcustomer service you received and how great your stay was is satisfying. Thank you again for sharingyour experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 - 훌륭해요

Agnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok
2024년 2월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 24일
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!

10/10 - 훌륭해요

Branda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 22일
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

8/10 - 좋아요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not happy about the internet not beng secured. Extremely dangerous this time and age
2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 22일
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!

10/10 - 훌륭해요

Dante 님, Doral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice!
2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 22일
Thank you, for giving you the opportunity to serve you and your family. We take pride in satisfying our guests.

2/10 - 너무 별로예요

Maurice

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor service run down need better management
2024년 2월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 19일
Our property is under new management and ownership as of the start of the year, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

8/10 - 좋아요

Renae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location. 5 min walk to Broward mall and target.
2024년 4월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 18일
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

4/10 - 별로예요

Sandy 님, Plantation

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good grief! I entered the lobby to check in and the woman at the front desk told me she would be right back - then she walked away!!! She did what she needed to do, and then came back after three - five minutes or so. You might say, "well, it was only a few minutes", but my question is, "why the hell did she walk away from me when I was checking in?" That's ridiculous! Some customer service training is needed at the front desk. The fire alarm went off the next day sometime around 6am. It appeared as though the smoke was coming from the breakfast area, so perhaps someones waffle or bagel was burning. It was an inconvenience, since I had to move my 92-year-old mother the following day and sleeping soundly was imperative. One of the lights was out in the room. You could see the hole in the wall where multiple attempts had been made to affix the toilet paper roll holder into the wall. The holder came off while I was there. It sounded like toilets were flushing and showers were being turned on and off all night long. I finally realized that it was the toilet in the room that was running all night. Water wasn't pooling in the bowl, but the toilet was running all night. Flappers don't cost that much, BTW. I liked the size of the room since I had plenty of room to stretch out.
2024년 4월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 18일
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

8/10 - 좋아요

Sherilyn Elease

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
The property was sufficient for my purpose.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Sink backed up and not fixed. Light bulb out and not fixed. Front desk stated it would be ASAP. 12 hours later nothing corrected
2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 16일
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again.

8/10 - 좋아요

daniel

2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 5월 6일
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

8/10 - 좋아요

Federico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 18일
We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests; our property is under new management as of the start of the year we will be updating our property over the following months and hope to have you back as a guest.

10/10 - 훌륭해요

Sherdon

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Checking in was quick and easy. Staff was nice and friendly.
2024년 4월에 2박 숙박함
답변 제공: Shakeria Young 님, 2024년 4월 16일
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

10/10 - 훌륭해요

Toi

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice loved it
2024년 4월에 3박 숙박함