객실에서 보이는 전망

디플로매트 비치 리조트 할리우드, 큐리오 콜렉션 바이 힐튼 여행 후기

4.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 2102개 이용 후기 중 1126개" "
평점 8 - 좋아요. 2102개 이용 후기 중 398개" "
평점 6 - 괜찮아요. 2102개 이용 후기 중 239개" "
평점 4 - 별로예요. 2102개 이용 후기 중 164개" "
평점 2 - 너무 별로예요. 2102개 이용 후기 중 175개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Kim

2022년 6월에 1박 숙박함
답변 제공: Phaola 님, 2022년 7월 4일
We are delighted to hear that you had a great stay. We look forward to welcome you again.

8/10 - 좋아요

Frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I truly enjoyed the lobby it was so beautiful all the plants, palm trees area . I loved sitting there to read and have my lunch or dinner . Everyone was so nice . I would definitely come back.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

NAKIA

좋아요: 청결 상태
Everything was very nice
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Antonio 님, Greer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great front desk , but the housekeeping needs more attention
2024년 5월에 6박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Antonio,Thank you for taking the time to leave this review. We apologize for the inconvenience you experienced during your stay. Your opinion matters, and we appreciate your honesty. Given the opportunity, we would like to provide you with the welcoming environment you deserve. We hope you consider staying with us again.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend! We will be going back soon!
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Angelica,We're delighted to have earned your recommendation. It's important to us to ensure our guests have a comfortable, welcoming stay, and we trust that was the case for you. Please return to The Diplomat Beach Resort Hollywood soon for an even better time.

10/10 - 훌륭해요

Arlein

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay . Amazing pool fun and hotel decor
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Arlein,Thank you for choosing The Diplomat Beach Resort Hollywood! We are thrilled you enjoyed your stay, and we appreciate your compliments on our immaculate decor and relaxing pool area. It was a pleasure having you here, and we look forward to welcoming you back for another delightful stay in the future.

10/10 - 훌륭해요

Torius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Torius,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

4/10 - 별로예요

Nancy J 님, New Orleans

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Nancy,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

10/10 - 훌륭해요

vania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Vania,Thank you for your review! We're delighted to hear about your positive experience at The Diplomat Beach Resort Hollywood. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another outstanding stay.

10/10 - 훌륭해요

vania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Vania,Thank you for your five-star rating of The Diplomat Beach Resort Hollywood! We're thrilled to hear you had a fantastic experience, and we look forward to welcoming you back for another exceptional stay in the future!

10/10 - 훌륭해요

Eliane G S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was great to be there for the 5° time. I’ll be back for sure. No complain at all.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Eliane,We're delighted to welcome you back again to The Diplomat Beach Resort Hollywood! Your loyalty means the world to us, and we're thrilled to hear your experiences are consistently enjoyable. We can't wait to host you again for many more memorable stays in the future.

10/10 - 훌륭해요

Diana

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property and excellent amenities. However, because we were there over Mother’s Day weekend the crowd was more than the outdoor restaurant might have anticipated and the the waiting time to receive our food order was well over an hour.Also, to my dismay, we found a steak knife laying on the tile around the pool where children were playing. We returned the knife to the staff which was very apologetic.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Diana,Thank you for your compliments on our beautiful property and excellent amenities. We're glad your overall experience was positive, and we appreciate your patience during the busy Mother's Day weekend. Your feedback is greatly appreciated. Please come see us again soon.

10/10 - 훌륭해요

Daniela

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expensive
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Daniela,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt that was not the case. Should you find yourself back in the area, please come see us again.

10/10 - 훌륭해요

Duany

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Duany,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed your visit, and we hope to see you again soon.

10/10 - 훌륭해요

melissa

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything at the hotel was wonderful. The only thing that needs improvement is there is absolutely nothing to eat after 10 PM in the hotel. The valet told me to Uber somewhere to get food. They don’t even have a little snack shop .the second thing was the valet they were totally overwhelmed, and it took forever to get our car. The parking lot was full and we had to park across the street. The parking lot was full and we had to park across the street.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Melissa,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any inconvenience with the onsite dining hours and for any difficulties with parking. We'll keep your comments in mind, and we hope to see you again soon.

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did like the how the staff was accommodating. I wish the shower stall was bigger. The overall hotel was very nice.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Christina,Thank you for leaving us a review. We are glad our team was able to accommodate your needs and that you enjoyed your stay. Rest assured, we will take your feedback regarding the shower into consideration as we continuously strive to make improvements for our guests. Your comments are appreciated, and we look forward to welcoming you back to The Diplomat Beach Resort Hollywood again in the future.

10/10 - 훌륭해요

Svjetlana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Svjetlana,We're so happy that you enjoyed everything about your stay! It was our pleasure to host you at The Diplomat Beach Resort Hollywood. Thank you so much for the perfect rating, and we hope to see you again soon.

10/10 - 훌륭해요

KIRK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Kirk,Thank you for your wonderful five-star review. We are delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood and look forward to welcoming you back for another great visit.

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay overall
2024년 5월에 5박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Donna,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your recent experience at The Diplomat Beach Resort Hollywood, and we hope to have the pleasure of your company again soon.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Steven,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Becky,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 - 훌륭해요

John Robert 님, Melbourne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, nice and great atmosphere at the lobby bar
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear John,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your kind review. We are delighted you enjoyed our clean accommodations and welcoming atmosphere at the lobby bar. It was truly a pleasure having you here, and we'd be delighted to welcome you back.

2/10 - 너무 별로예요

Mayank

2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Mayank,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

6/10 - 괜찮아요

JORGE L

별로예요: 청결 상태, 직원 및 서비스
No lo recomiendo para familias con niños no reciben la basura y la música alta con bajo fuerte , además mucha bebida alcohólica y Mariguana
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Jorge,While we thank you for being our guest and sharing your feedback, we are sorry to hear your stay didn't meet your expectations. Rest assured, we take your concerns very seriously as we strive to provide nothing but the best for our great guests. We will certainly share your concerns with our team to ensure we are meeting our high standards of comfort, cleanliness, and convenience going forward. Thank you for your review, and we would be grateful to have another opportunity to impress you in the future.

6/10 - 괜찮아요

JORGE L

Fuimos con mis hijos y nietos pequeños por el día de las madres , un hotel con tantos huéspedes debe tener más empleados de limpieza en el área de playa y piscina , nunca había visto tanta comida y bebidas en el borde de la piscina , no se podía caminar además de una peste a MARIGUANA, nosotros no usamos el área de la piscina más bien la playa , hay que tener restricciones y pensar que son familias con niños y contratar más empleados para q mantengan esas áreas limpias , los cestos de basura al tope , si son personas decentes y con niños no lo recomendaría
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Jorge, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your Mother's Day visit. Rest assured, we take your concerns seriously and will address them with our team to ensure we are meeting our high standards of guest satisfaction going forward. Nevertheless, it was a pleasure to welcome you and your family here. We appreciate your understanding and hope to welcome you back for an improved experience in the future.

6/10 - 괜찮아요

Hector

가족 여행
THE FOOD IS NOT WOOD the restaurant staff is not profecional
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Hector,While we always appreciate hearing from our guests, we are surprised and saddened to see you had a disappointing experience. Our team and dining options are usually considered some of the best in the business, so we apologize that this wasn't your experience. We will review your concerns and our high standards to ensure we always offer our best. We hope to have another opportunity to welcome you back and impress you further.

10/10 - 훌륭해요

Donta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Donta,Thank you very much for the five-star review! We are delighted that you had a truly exceptional experience with us. It was our honor to have you join us at The Diplomat Beach Resort Hollywood, and we look forward to your next visit.

8/10 - 좋아요

Yurnet

좋아요: 직원 및 서비스
Demasiadas personas y muy pocas sillas no había donde sentarse y el restaurante de la playa tremenda demora para poder sentarse almorzar
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Yurnet,Thank you for your review. We are delighted to see that your stay with us was a satisfactory one overall. However, we apologize for any inconvenience you experienced at our beach restaurant. We strive to make improvements for the benefit of our guests, so we will share your comments with our team to ensure any opportunity for potential change is seized. It was a pleasure having you here, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Yoandry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place!!! Room with a view partial view to the city and ocean. Staff always friendly and helpful. Definitely coming back soon!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Yoandry,We're delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood! It's great to know that our beautiful views and friendly staff helped make your visit memorable. The next time you're in town, please come see us again.

6/10 - 괜찮아요

ISABELLA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful and well maintained. Staff is great. Unfortunately they play thundering music/ noise at the pool.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Isabella,Thank you for being our guest and sharing your valuable feedback. While we are delighted you enjoyed our beautiful property and great team, we are sorry you were inconvenienced by the noise at the pool. We constantly strive to make improvements, and we will be sure to share your comments with our team. Nevertheless, it was a joy having you here at The Diplomat Beach Resort Hollywood, and we look forward to welcoming you back and impressing you further in the future.

10/10 - 훌륭해요

Natan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
We are thrilled to have received your five-star rating. Additionally, it is fantastic to learn you enjoyed your stay at The Diplomat Beach Resort Hollywood. Hopefully, we will see you again soon, as it was a pleasure hosting you!

10/10 - 훌륭해요

Naidelys

I love this place
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Thank you for your stellar review! It was a pleasure hosting you at The Diplomat Beach Resort Hollywood.

10/10 - 훌륭해요

Jessica Diffin randal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property but incredibly expensive - would not recommend for long family stays. Sub par bar food was at least 200 for a family of 4. 3 waters - 20 dollars
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Jessica,Thank you for being our valued guest and taking the time to share your feedback. While we are glad to see your perfect rating and hear your praise about our property, we also see your concern about the pricing. We do our best to stay fairly priced in the surrounding market and accommodate our features and atmosphere into the overall value. That said, your concern will be shared with our team to ensure any opportunity for improvement is seized. It was an honor to have you join us, and we would love the opportunity to welcome you back the next time you're in the area.

10/10 - 훌륭해요

tea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly updated, conveniently located, great onsite dining.
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
The pleasure of welcoming you to The Diplomat Beach Resort Hollywood was all ours. From our lovely, enhanced accommodations to our fantastic onsite dining, we're happy you enjoyed everything about your stay. Take care, and we hope to see you again for another five-star visit.

10/10 - 훌륭해요

Kent 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Kent,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is awesome!!
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Brian,Thank you for choosing The Diplomat Beach Resort Hollywood! We're glad you enjoyed your stay. It was a pleasure hosting you, and we look forward to welcoming you soon on your next trip!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Jennifer,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

8/10 - 좋아요

Tamar 님, Pepper Pike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overpriced but above average
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Tamar,Thank you for your feedback. We're happy to see much of your stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt inconvenienced during your time with us. If you're in the area again, we hope you'll give us another opportunity to change your perceptions with an improved experience.

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Jamie,Our goal is always to go above and beyond for every guest, every stay at The Diplomat, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again in the future and change your perceptions.

10/10 - 훌륭해요

Veselin

Excellent so far .
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Veselin,Thank you for your perfect rating! We are delighted you are enjoying your experience at The Diplomat Beach Resort Hollywood. If you need anything at all for the remainder of your stay, please don't hesitate to let us know!

10/10 - 훌륭해요

Tiffany D Griffin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was excellent! Rooms were very clean!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Mayra

좋아요: 청결 상태
2024년 4월에 3박 숙박함

8/10 - 좋아요

Gaylen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Kylie 님, Jackson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel lobby blew us away! It was very pretty inside but did lack the attention in the rooms. The rooms needed updating but the hotel itself was very nice for a 1 night stay! We loved the breakfast buffet even though we had to pay a pretty price for it. The steakhouse was very good too! Pricey, yes but so worth it. You can tell that its an older hotel on the outside but the pools were very nice and the beach was clean with outdoor games and umbrellas to use. Fruit-infused water was available next to the pools and ocean. The outdoor restaurant food was not great.. 5/10 and not worth the price.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Katrina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time and would probably stay here again. Only real negative was the room service - not a lot of options and dinner arrived in paper/plastic containers with no plates and not enough utensils (we did immediately call down to request plates but they never came).
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Katrina,Thank you for sharing your experience at The Diplomat Beach Resort Hollywood. We trust you had a relaxing visit, but we apologize for the lapse in service. Rest assured, we'll discuss your thoughts internally and strive to improve. We value you as our guest and hope you return.

10/10 - 훌륭해요

Ankush

Stayed in beach view room. Very nice and well designed room. Food was good at Playa. No complaints
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Ankush,Thank you for your feedback. It's great to hear that you enjoyed your stay. We're delighted that everything met your expectations, and we look forward to welcoming you back soon for another pleasant visit to The Diplomat Beach Resort Hollywood.

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Nathan,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 - 훌륭해요

Tamika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Private beach
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Tamika,Thank you for choosing The Diplomat Beach Resort Hollywood and sharing your review. We're happy to hear you enjoyed our beautiful beach. Come back and see us anytime; we'd love to host you again!

10/10 - 훌륭해요

Aldina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Aldina,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 - 훌륭해요

Magno

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sheets were not clean and carpet had stains on it, but a good resort
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Magno,Thank you for taking the time to share your review. We want our guests to have a clean, comfortable experience, and your comments help us ensure we're able to deliver that standard for future visits. We hope you'll visit us soon as work hard to incorporate feedback into our continuous efforts to improve our facilities.