4/10
First off, my career in the hospitality field and have a vast experience in restaurants, hotels, and catering facilities / banquet halls etc. So when I personally encounter negative experiences in these types of environments, I always give the benefit of the doubt. After a short stay in March, my experience was less than satisfactory. There are multiple hotels within (2/3) blocks, all are owned by the same company. So don't be fooled by other listings for near by hotels. All the hotels share the same check in location which is also a small convivence store and it get crowded very quickly with a minimal amount of people in it. The staff at check-in were very rude in the manner that they answer questions and provide minimal information. Honestly they seemed annoyed by their guests presence. I arrived very early prior to check in, not expecting a room to be available, but at least get the payment process started. I was not greeted with a hello or how can I help, just a "Yeah" and "your room isn't ready yet, you have to wait or pay the difference for a room that is available." I have no problem waiting I know I'm extremely early. Left came back to finish check in at the "proper" time and waited nearly 40 mins just to get to the front of the line. I was finally given 1 room key that didn't work on my door, back in line to get that fixed. The room itself was poorly maintained. The blinds were broken, complely
Colin
2025년 3월에 3박 숙박함