야외 수영장, 일광욕 의자
예약 가능 여부 확인

소네스타 ES 스위트 포트 로더데일 플랜테이션 여행 후기

3 out of 5
소네스타 ES 스위트 포트 로더데일 플랜테이션
410 N Pine Island Rd, Plantation, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 521개" "
평점 8 - 좋아요. 1002개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 87개" "
평점 4 - 별로예요. 1002개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 56개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was all around great
2024년 5월에 2박 숙박함

8/10 - 좋아요

Elizabeth Green

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved staying here. The only issue I had was the a/c in my room couldn’t stay a consistent temperature. I followed the directions to a T and still had temps ranging from 75 - 69. I have a heart condition that requires me to stay cool ( and I went to Florida, I know.) The temps in the room never got dangerous for me, it was more uncomfortable. Everyone was absolutely lovely though. Especially the housekeeping staff who truly went above and beyond to make my stay comfortable.
2024년 5월에 8박 숙박함
답변 제공: Kheywood 님, 2024년 5월 20일
Dear Elizabeth ,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location!
2024년 5월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 5월 20일
Dear Victor,Thank you for the review. We look forward to seeing you again soon!

2/10 - 너무 별로예요

Chantale

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sonesta Plantation is to be nice place to stay. Hotel is now a popular place to stay and the clientele is now ratchet.
2024년 5월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 5월 20일
Dear Chantale,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Dandre

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy this hotel
2024년 5월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 5월 20일
Dear Dandre ,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it is well suited for families who travel. the suites felt like home away from home.
2024년 5월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 5월 20일
Dear Alicia,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff has always been kind and courteous every time I've come here. The breakfast is great and my room was clean! I will definitely recommend this hotel to others!
2024년 5월에 5박 숙박함
답변 제공: Kheywood 님, 2024년 5월 15일
Dear Rachel,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

6/10 - 괜찮아요

Juan

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The bathroom was jot cleaned well
2024년 5월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 5월 13일
Dear Juan,Thank you for the review. Your feedback is very important to us. We look forward to seeing you again soon!

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy, children running and yelling in the hallways after 10 pm and nobody at the front desk answering the phone. Now charging to park. Under ongoing renovations. Price per night has increased significantly more than the service level.
2024년 5월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 5월 13일
Dear Mark ,Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 5월 13일
Dear Keith,Thank you for the review . Hope to see you again soon .

10/10 - 훌륭해요

Gabrielle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice place to stay would recommend
2024년 5월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 5월 10일
Dear Gabrielle,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

2/10 - 너무 별로예요

James

During our 3 day stay at the property, 2 of those days was very noisy, construction going on, including jackhammering, after complaining to the desk, we were told sorry, that's it! Will never stay there again.
2024년 5월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 5월 9일
Dear James,Thank you for the review. Your feedback is very important to us. We look forward to seeing you again soon!

6/10 - 괜찮아요

Georgia Alecia

별로예요: 직원 및 서비스
Nice area. Construction in progress on the property so it was very noisy.
2024년 5월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 5월 13일
Dear Georgia ,Thank you for the review . Hope to see you again soon .

8/10 - 좋아요

Belkis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It's close to everything. great location!
2024년 4월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 5월 6일
Dear Belkis ,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

6/10 - 괜찮아요

Pacarcia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
My stay was ok. Renovations were ongoing so our room was a bit musty on our first night.
2024년 4월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 5월 6일
Dear Pacarcia,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Romina Perla

가족 여행
별로예요: 직원 및 서비스
They were refurbishing the property during our stay. The room was great: spacious, very comfortable. The area is also very convenient.
2024년 4월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 5월 3일
Dear Romina,Thank you for the review. Hope to see you again soon.

8/10 - 좋아요

Orquia 님, Tallahassee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent for longer stays, friendly staff
2024년 1월에 6박 숙박함
답변 제공: Kheywood 님, 2024년 4월 27일
Dear Orquia,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

austin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. Thanks
2024년 4월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 4월 27일
Dear Austin,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Kristin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great hotel
2024년 4월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 27일
Dear Kristin,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Marline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will have to acknowledge the young lady at the checki in that I met in the morning of my arrival from Jamaica which made my stay very pleasant. I cannot say the same for the one that I checked in with the night before. It was a 2 nights stay but the young woman originally from Jamaica with her professionalism and care made me feel at home. I am sorry I cannot remember her first name. She was great!
2024년 4월에 1박 숙박함
답변 제공: Kheywood 님, 2024년 4월 27일
Dear Marline Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

2/10 - 너무 별로예요

DeAnna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible customer service , grill doesnt work. No fire pit or hot tub
2024년 4월에 1박 숙박함
답변 제공: Kheywood 님, 2024년 4월 23일
Dear DeAnna,Thank you for the review. We look forward to seeing you again soon!

6/10 - 괜찮아요

Nigel

2024년 4월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 5월 13일
Dear Nigel,Thank you for the review . Hope to see you again soon .

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Kheywood 님, 2024년 4월 21일
Dear Andy ,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Dandre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kheywood 님, 2024년 4월 20일
Dear Dandre,Thank you for the review . Hope to see you again soon .

10/10 - 훌륭해요

Dandre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great
2024년 4월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 4월 18일
Dear Dandre,Thank you for the review. Hope to see you again soon.

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 1월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 18일
Dear Harold,Thank you for the review. Hope to see you again soon.

10/10 - 훌륭해요

KENTRY

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 4월 18일
Dear Kentry ,Thank you for the review. Hope to see you again soon.

10/10 - 훌륭해요

JESSICA 님, Maplewood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the money
2024년 4월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 16일
Dear Jessica,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Stefan

2024년 4월에 1박 숙박함
답변 제공: Kheywood 님, 2024년 5월 6일
Dear Stefan,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

SHAVON

좋아요: 편의 시설/서비스
The Ammenities and Breakfast
2024년 4월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 16일
Dear Shavon,Thank you for the review. We look forward to seeing you again soon!

2/10 - 너무 별로예요

Walt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 4월 15일
Dear Walt ,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Rebecca

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 3월에 1박 숙박함
답변 제공: Kheywood 님, 2024년 4월 23일
Dear Rebecca,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Francisco J

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked my stay just two things, when I got my room there was a stain on the bottom of the restroom toilet, I told the receptionist and she said she would send someone to clean it but no one came. Also all three days the eggs were runny and breakfast sausage was burnt, and cereal old.
2024년 4월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 4월 10일
Dear Francisco,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Devin

아이를 동반한 가족 여행
Overall decent property. Nice accommodations
2024년 4월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 9일
Dear Devin,Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly staff, felt safe and conveniently located to shopping and dinning
2024년 4월에 3박 숙박함
답변 제공: Genie 님, 2024년 4월 7일
Hello MS. Lisa,Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

10/10 - 훌륭해요

ceyon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was lovely,breakfast was top notch.If i wanted to cook it was more than possible, i have cooktop ,full size refrigerator, microwave,utensils ,cookware etc.
2024년 3월에 2박 숙박함
답변 제공: Genie 님, 2024년 4월 7일
Hello,Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 - 좋아요

DAVID BRYAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff - very helpful. Good breakfast. Apartment very nice, just showing some signs of wear and tear.
2024년 4월에 2박 숙박함
답변 제공: Genie 님, 2024년 4월 7일
Hello,Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

10/10 - 훌륭해요

Robert

좋아요: 편의 시설/서비스
Pierre our room Attendant was outstanding
2024년 4월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 5일
Dear Robert ,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

8/10 - 좋아요

Renicka

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
My family and I enjoy the facilities and the convenience of having a stove set up in each room. The rooms were all nicely cleaned. However, the only thing i didn't like was the room cleaning policy of it being cleaned every 7 days. We wasn't to keen about that. Oh, and the washer and dryer amenities is not user-friendly for international guest. Because of our phone number we were unable to receive the codes sent to our phones and that cost us a more than we anticipated for washer. Overall, our stay was and the staff were excellent and very helpful👍 Renicka
2024년 3월에 3박 숙박함
답변 제공: Kheywood 님, 2024년 4월 5일
Dear Renicka ,Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 - 좋아요

Thania 님, Providenciales

좋아요: 직원 및 서비스
The property was okay. Only issue me and family had is washcloths. They ran out of cloths very fast and when we reach. We noticed hair on the bed. The some of the staff was very friendly but Kimanda Heywood was the top friendliest. Everything I wanted and asked her for she always try her best to help me and Mrs. Desarine went out her way to get me what I asked her for. Thanks to you both for the great experience.
2024년 3월에 6박 숙박함
답변 제공: Kheywood 님, 2024년 4월 9일
Dear Thania,Thank you for your wonderful remarks, which we will share with our staff. Your feedback is very important to us. We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon.

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함
답변 제공: Genie 님, 2024년 4월 3일
Hello Jean,Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 - 너무 별로예요

Chrishell

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sonesta has too many extra charges. If you order packages it’s now a $10.00 fee per package. The mess up thing about it is some packages do not even value $10.00. Alright.. my charges came up to nearly $200 because they were ship individually. You have to pay for package..like how? why? That is beyond horrible. I would not stay there again. Last but least they dnt straighten up rooms or clean up if you staying less than 7 days.
2024년 3월에 4박 숙박함
답변 제공: Genie 님, 2024년 4월 4일
Hello,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.

6/10 - 괜찮아요

Geofrika

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was placed in a room on the fourth floor at the very back of the hotel, which was okay until I left my room for dinner only to come back to the elevator not working. I had to walk four flights of stairs with shopping bags and a baby in hand. I don't recall seeing it on the booking site but there is NO cleaning service for rooms booked less than seven days. Once I was told this, i inquired about towels so that I can change the ones in my room, only to be told that there were no face towels available. Upon check-out, I was charged a parking fee. A fee for a hotel at which I am staying is beyond wild to me.
2024년 3월에 3박 숙박함
답변 제공: Genie 님, 2024년 4월 3일
Hello Geofrika,Thank you for your direct and genuine comments. We really appreciate your feedback. Rest assured we will be looking into the comment you have made about your experience with our staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps to make the guest experience even better.

8/10 - 좋아요

Hi

좋아요: 청결 상태
Decent stay, room smelled, and the elevator broke down and we were on the 4th floor.
2024년 3월에 1박 숙박함
답변 제공: Genie 님, 2024년 4월 3일
Hello,Thank you for taking the time to review our hotel. We apologize for any inconvenience, what you experienced is one of many stages of our renovation. It would be such a pleasure to welcome you back to our new and improved hotel!

8/10 - 좋아요

Astassia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite I got was actually better than I had expected. Everything was really clean. I also liked how the hotel is in a nice area and in close proximity to all the places where I wanted to shop. The continental breakfast could use more options but I guess it was okay- it was something hot in your belly to start the day. The only thing I saw as a MAJOR issue was that damn elevator. They really need to get that fixed. Apart from that, I would definitely stay here again. I really enjoyed my stay.
2024년 3월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 4월 1일
Dear Astassia,Thank you for the review. Your feedback is very important to us.

4/10 - 별로예요

Barry

2024년 3월에 2박 숙박함
답변 제공: Kheywood 님, 2024년 4월 20일
Dear Barry ,Thank you for the review . We hope to see you again soon .

10/10 - 훌륭해요

Wendy Diana

연인과의 여행
좋아요: 편의 시설/서비스
Staff was very friendly and responsive. The suite was clean and well stocked. Only tiny complaints were that the couch was uncomfortable (no support) and the room smelled a smidge like dog (dogs are welcome in this hotel). Otherwise, everything was great!
2024년 3월에 5박 숙박함
답변 제공: Kheywood 님, 2024년 3월 28일
Dear Wendy,Thank you for your positive comments. Feedback is important to us. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Juliet

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to come to Florida for a week, and this was the best way to do it. Having a full kitchen and living room area made it so comfortable for my bf and I. We were able to do laundry (which my only complaint, since it has an app that forces you to pay $10 at a time even though washer/dryer is advertised at $3 each). Otherwise I loved our specific room, parking was so convenient for it, and I would stay here again.
2024년 3월에 8박 숙박함
답변 제공: Genie 님, 2024년 3월 27일
Hello Juliet,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

8/10 - 좋아요

Antonio

2024년 3월에 4박 숙박함
답변 제공: Kheywood 님, 2024년 4월 15일
Dear Antonio ,Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Esther

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was work happening in the vicinity of the elevator and one was out of action, causing queues for the other elevator. One staff member at reception was fabulous, the other appeared rather disinterested. Breakfast was fine, but it was very disappointing to have to use plastic plates and cutlery, creating a huge amount of rubbish.
2024년 3월에 1박 숙박함
답변 제공: Kheywood 님, 2024년 3월 25일
Dear Esther,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!