연회장

리츠 칼튼, 포트 로더데일 여행 후기

5 out of 5
리츠 칼튼, 포트 로더데일
1 North Fort Lauderdale Beach Blvd., Fort Lauderdale, FL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 981개 이용 후기 중 708개" "
평점 8 - 좋아요. 981개 이용 후기 중 149개" "
평점 6 - 괜찮아요. 981개 이용 후기 중 67개" "
평점 4 - 별로예요. 981개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 981개 이용 후기 중 24개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sébastien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très belle établissement
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will be going back
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nicole Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

barbara 님, Chagrin Falls

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful hotel. Thank you to Steve and David who helped with my luggage to Glenny at check-in and Kellye in the spa -everyone was so nice and helpful.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Jaswinder

별로예요: 직원 및 서비스
It’s not as glamorous as I’m used to when o stay at Ritz. Club food is worse than McDonalds. Horrible food options.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Juan pablo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nadia

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience. Staff was perfect. Giselle poolside was AWESOME! Rodney was terrible, but Giselle made up for it. Would def. Visit again!!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ruizheng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best room we have ever stayed
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert 님, New Hyde Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PROXIMITY TO THE BEACH
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Andrew 님, North Caldwell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrific service and beautiful place. Some parts were dated like the elevator panels. It was a fantastic stay and I would definitely go back.
2024년 2월에 5박 숙박함

2/10 - 너무 별로예요

Anthony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Ester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

john

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place runs with the priority of the comfort of the guests. Just terrific service. I wish they had removed the minibar that wasn’t so mini. I asked and let it go. I’ll look into Ritz in other locations.
2024년 1월에 7박 숙박함

4/10 - 별로예요

Curtis

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Gibann

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and great staff!

10/10 - 훌륭해요

Todd

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Giuseppe

2023년 12월에 3박 숙박함

8/10 - 좋아요

Maxim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If there is “perfect” in hospitality, The Ritz in Ft. Lauderdale embodies it. Excellent location, food, access to the beach, and the extremely attentive service personnel. If I were to make one suggestion: it is time to invest in the upkeep of the rooms (e.g., furniture)
2023년 12월에 2박 숙박함
답변 제공: Kateryna 님, 2024년 1월 5일
Dear Maxim,Thank you for choosing The Ritz Carlton in Fort Lauderdale and for your time to leave such a pleasant review for our ladies and gentlemen.Will be looking forward welcoming you back soon!

10/10 - 훌륭해요

Allen G.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding property with top-shelf staff.
2023년 12월에 3박 숙박함
답변 제공: Kateryna 님, 2023년 12월 10일
Dear Allen G,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

10/10 - 훌륭해요

jack

연인과의 여행
좋아요: 편의 시설/서비스
Loved everything about the hotel.
2023년 11월에 3박 숙박함
답변 제공: Kateryna 님, 2023년 12월 10일
Dear Jack,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Kateryna 님, 2023년 12월 10일
Dear Marie,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

10/10 - 훌륭해요

Aleksandar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Terrible front desk service from the managegment evreything else worth every cent!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ezra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never the rear
Staff was exemplary Perfect location Problem of having Inter coastal view is the noise from the buildings hvac condenser turbines and unfortunately the hotel next doors too. We couldn’t really sleep well. Even though we were on the 14 th floor.
2023년 11월에 4박 숙박함
답변 제공: Kateryna 님, 2023년 12월 10일
Dear Ezra,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! We do apologize for any inconvenience the location of the room caused.Will be looking forward welcoming you back soon and make sure you will have a pleasant stay.Warmest regards,The Ritz Carlton Fort Lauderdale

8/10 - 좋아요

Jaun M Jansen van

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Kateryna 님, 2023년 12월 10일
Dear Jaun M Jansen van,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

6/10 - 괜찮아요

Ely 님, Newton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was basic. Paid for an upgraded luxury room. View was a construction site. Low water pressure. Antiquated shower. TV did not work properly. No ice in the room. No foam pillows available. Not what I expect from a Ritz Carlton.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in a superb location
Great location next to the beach. Walking distance to the Boat Show. Walking distance to Steak 941. Great pool bar.
2023년 10월에 2박 숙박함
답변 제공: Kateryna 님, 2023년 10월 29일
Good day Mr. Thomas and thank you for choosing The Ritz Carlton Fort Lauderdale. We are pleased to see such a nice review and delighted you enjoyed your stay with us.Looking forward welcoming you back soon!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was beautiful, clean, and safe. The staff was amazing.
2023년 10월에 5박 숙박함
답변 제공: Kateryna 님, 2023년 10월 25일
Thank you for choosing The Ritz Carlton Fort Lauderdale and for your time to leave such a nice review. We will be delighted to welcome you back soon.

10/10 - 훌륭해요

Amanda Leigh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was the best! Ocean front, tall windows, lots of lighting options, room service and just all around comfort!!!
2023년 10월에 3박 숙박함
답변 제공: Kateryna 님, 2023년 10월 29일
Good day Ms. Leigh and thank you for choosing The Ritz Carlton Fort Lauderdale. We are pleased to see such a nice review and delighted you enjoyed your stay with us.Looking forward welcoming you back soon!

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Ritz is always the best and Chris from the Burlock restaurant in the hotel lobby was absolutely outstanding. Great stay. Highly recommend!
2023년 10월에 1박 숙박함
답변 제공: Kateryna 님, 2023년 10월 15일
Good afternoon Mr. Peter. Thank you for choosing The Ritz Carlton Fort Lauderdale. Our ladies and gentlemen delighted to know that you enjoyed your stay with us. We will be looking forward welcoming you back soon.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful clean property, Great attentive staff. Beautiful view. Nice beach access directly across street.
2023년 10월에 2박 숙박함
답변 제공: Kateryna Golizdra 님, 2023년 10월 10일
Dear Ms. Amy thank you for choosing The Ritz Carlton Fort Lauderdale. It's a pleasure to know you enjoyed your stay. And thank you for the high score!We will be more than happy to welcome you back soon!Ladies and gentlemen of The Ritz Carlton Fort Lauderdale

10/10 - 훌륭해요

JOYCE 님, Duquesne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is amazing- housekeeping was not what is expected.
2023년 10월에 3박 숙박함
답변 제공: Kateryna 님, 2023년 10월 11일
Thank You for choosing The Ritz Carlton Fort Lauderdale for your past stay. Joyce, we appreciate your feedback and thank you for such a high score. We regret to hear that housekeeping services were not as per your expectations and will make sure to improve if you could give us a little bit of more information.Your opinion is important to us.

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Terry Torres 님, 2023년 10월 6일
Dear Alice,Thank you for the amazing review. We are delighted you enjoyed a memorable and inspired stay. Looking forward to your return stay!Thank you always,Terry

8/10 - 좋아요

Adonis

2023년 9월에 2박 숙박함
답변 제공: Kateryna 님, 2023년 10월 29일
Good day Mr. Adonis and thank you for choosing The Ritz Carlton Fort Lauderdale. We are pleased to see such a nice review and delighted you enjoyed your stay with us.Looking forward welcoming you back soon!

10/10 - 훌륭해요

Russ

2023년 9월에 2박 숙박함
답변 제공: Terry T 님, 2023년 10월 6일
Dear Russ,Thank you for taking the time to share your amazing experience at The Ritz Carlton! We are delighted you experienced a memorable and inspired stay!Thank you always,Terry

10/10 - 훌륭해요

James Gregson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely wonderful experience!!! Very clean room and this place has friendly, courteous staff from the housekeepers, the valet staff and the wonderful lady at the front desk who set the tone for the whole experience. The photos of the pool do not do it justice either. It’s larger than it seems. The only downside would be that the walkway from the pool area wasn’t working and the elevator from the pool to the street was hit and miss but this did not detract from all the plus points we encountered. We will definitely be back.
2023년 9월에 3박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear James Gregson,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Shawntay 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience was great. The restaurant was amazing and all of the staff went above and beyond to assist. I would definitely stay here again
2023년 9월에 2박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Shawntay,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, particularly in Burlock Coast! We look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Lindsay Taylor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no other place like the Ritz. Best employees in the world.
2023년 9월에 3박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Lindsay Taylor,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Jacob

반려동물 동반 여행
좋아요: 편의 시설/서비스
Pet friendly
2023년 8월에 1박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Jacob,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that you enjoyed your experience as we are a pet friendly resort. We look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Sharon 님, Durham

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Fabulous hotel will definitely return
2023년 9월에 2박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

8/10 - 좋아요

Hester 님, Ponte Vedra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Hester,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

6/10 - 괜찮아요

wayne

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We have stayed at Ritz properties many times. It was a little disappointing during this stay for a few reasons. First, when we filled the bath with water we found that it was a brownish-yellow. We were informed this was normal for the area, but it seems that when staying at a luxury property one would receive this information prior to their stay to avoid surprises. The service was a little less each day, and towards the end of our visit they didn’t even replenish wash cloths. Most often when we have stayed with Ritz, the service is outstanding. Unfortunately this time was a little less than ideal. And be sure to read the fine print- not that it was a huge issue, but a resort fee and parking fee totaling more than 100.00 per day is a bit disingenuous when not included in the pricing upfront.
2023년 9월에 3박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Wayne,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. Thank you for your feedback, and we have already connected to further discuss your concerns. We look forward to welcoming you back in the future! Please let us know how we could be assistance to make your next experience most enjoyable.

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 편의 시설/서비스
Excellent service and close to restaurant and shops. Walking distance.
2023년 8월에 2박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Cindy,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

rene 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aaa.
2023년 8월에 2박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Rene,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

8/10 - 좋아요

Gary

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personnel were top notch
2023년 8월에 6박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Gary,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Kai 님, Philadelphia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Think the 2 computers and printers at the business center on 4th floor didn’t work but that was the only problem I had
2023년 8월에 3박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Kai,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Thank you for the feedback regarding the business center computers. We will further assess these devices.Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Jennifer,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Joe

2023년 8월에 1박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Joe,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is great, but the staff was even better! Example: we had just had breakfast in the onsite restaurant and were taking pictures outside. The hostess for the restaurant noticed this,came out, and asked us if we would like her to take a picture of us. I could give 5 or 6 other examples that tell how attentive the staff is to the guests here. These people know what customer service means! Our room was listed as a "partial ocean view", but it was incredible! The kind of view you dream about waking up to every morning. We had a huge balcony that was more than twice as big as I thought it would be. Room was clean and comfortable, and was up-to-date. Our stay was from July 30 to August 2, 2023.
2023년 7월에 3박 숙박함
답변 제공: Samuel Fuerstman, Director of Operations 님, 2023년 9월 18일
Dear Neil,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.