4/10 - 별로예요
KWANG
출장 여행
2020년 2월 17일
좋아요: 청결 상태
Heater got broken, refused to refund extra trip
I chose this hotel because this hotel is very close to Messe (walking distance abouit 10min). Stayed in a 3 bed room, was small but very clean. After 2nd day of our stay, heater got broken, we got transferred to other location which took us more than 30min by public transportation to Messe. We had to take taxi.They refused to refund taxi fee(total 6 trips). I think it is reasonable to ask for refund because we paid 3 or 4 times than normal rate(we paid around 300Euro per night during Ambiente Fair) becasue the hotel we originally stayed is really close to Messe. We got transferred to other hotel because of their fault, so we had to pay more for our trip to Messe. I have stayed really cheap hotel before, never had heater problem before. Heater problem was a non-funny painful joke HA.HA
KWANG
2020년 2월에 6박 숙박함
