프랭클린 호텔 검색: 지금 예약 가능한 인기 숙소

"The room was clear, and very nice and responsive staff. I was a little bit confused about breakfast because the message from them said no breakfast would be provided due to the MA guidelines (no further explanationon what the guidelines are), but i overheard that they said something about breakfast to other customers. Other than this, overall a great place to stay."

"생각보다 넓고 편안했습니다. 하지만 도로 근처 소음과 실내에 호텔 내부에서 작동하는 팬 소리가 좀 납니다. "

"I checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king room—the room we originally paid for. No apology, no explanation. Unfortunately, the problems didn’t end there. The new room had a clogged sink that wouldn’t drain at all. We called the front desk, and it took 30 minutes for someone to show up. The engineer then spent another 30 minutes trying—and failing—to fix it. That’s a full hour of our travel time wasted because of the hotel’s lack of maintenance. Despite all this, the front desk still didn’t offer a single word of apology. Instead, they claimed the new room was an “upgrade,” even though it was on the second floor with a terrible view. Frankly, that felt like a weak excuse rather than any form of customer service. This experience was unacceptable. I will absolutely not be returning to this hotel, and I strongly advise others to look elsewhere. Poor service, poor communication, and no accountability"

"for visiting brown uni. perfect location!"

"The hotel offers an affordable price and a convenient location close to Walmart, which was a great advantage during my stay. However, there were occasional disturbances at night, including loud disagreements between guests and dogs barking. While these incidents may not occur every day, they could impact light sleepers. Overall, it's a decent choice for those prioritizing budget and location."