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컨트리 인 & 스위트 바이 래디슨, 프레데릭스버그 사우스(I-95), 버지니아 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 프레데릭스버그 사우스(I-95), 버지니아
10358 Patriot Hwy., Fredericksburg, VA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 354개" "
평점 8 - 좋아요. 1003개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 160개" "
평점 4 - 별로예요. 1003개 이용 후기 중 114개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 64개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Tess

연인과의 여행
별로예요: 편의 시설/서비스
I found the room not only worn but sheet had hole in it. Temperature was fine. Some not all staff were surly. Not a place we’ll stay again. The advert said it was a Radisson hotel but no evidence of that once we were there. Owned locally. Poor breakfast.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Demi

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place needs to be cleaned better. Sheets had stains, hair in the tub and on towels. I let the front desk know via text and was ignored.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dianna

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location . East on/off I-95
2024년 4월에 1박 숙박함

4/10 - 별로예요

Lyubov

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel needs a serious renovation, better house keeping staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stacia

좋아요: 직원 및 서비스
It is a perfect hotel to stop and sleep when traveling long distance.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Jackie

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old and unclean.. visible dirt and staining.
2024년 4월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 20일
Thank you for taking the time to do our online survey.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 20일
Thank you for taking the time to do our online survey

4/10 - 별로예요

Kelly

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty, hard mattress, lumpy pillows. Nice pool, good breakfast.
2024년 4월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 18일
Thank you for taking the time to do our online survey.

8/10 - 좋아요

Stacia

좋아요: 청결 상태, 직원 및 서비스
It is right off the highway.
2024년 4월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 17일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 - 좋아요

Ayton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom too small
2024년 4월에 2박 숙박함
답변 제공: Karen 님, 2024년 4월 17일
Thank you for taking the time to do our online survey.

8/10 - 좋아요

Christine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Country Inn in Fredericksburg is a very clean,safe and convenient hotel. Staff were friendly and helpful. Area felt safe since I walk my dog late in the evening. I will definitely stay here again when I am traveling along I95.
2024년 4월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 17일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 - 괜찮아요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel uses eco-friendly heating and cooling. It turned 40 degrees at night and there was no heat. Nothing they could do about it.
2024년 4월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 17일
Thank you for taking the time to do our online survey.

8/10 - 좋아요

brian j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 4일
Thank you for taking the time to do our online survey.

8/10 - 좋아요

Phoebe

It was very crowded in the lobby and extremely loud when we arrived and the next morning. The dining area looked like a hurricane went through it.
2024년 3월에 1박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Dear Phoebe,Thank you for taking the time to review your stay with us.Your feedback is greatly appreciated and will be shared with the team to improve our breakfast seating for large bus groups as the one you experienced.Again, thank you for sharing your experience with us. We hope to another opportunity to offer our services.

10/10 - 훌륭해요

Sally

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marty

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Thank you for your wonderful review, Marty!

10/10 - 훌륭해요

Steven

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Hotel
2024년 3월에 1박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Dear Steven,Thank you for choosing our hotel and for your review!It's greatly appreciated.We hope to see you again soon.

4/10 - 별로예요

Alexandria

2024년 3월에 1박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Dear Alexandria,Thank you for taking the time to review your stay with us.I am truly sorry we did not meet your expectations...I would like to hear more details about your experience so we can better serve our guests.We hope to have another opportunity to offer our services.

8/10 - 좋아요

Carlos

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 4일
Thank you for taking the time to do our online survey.

8/10 - 좋아요

Denis

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 4일
Thank you for taking the time to do our online survey.

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 4일
Thank you for taking the time to do our online survey.

4/10 - 별로예요

Dona

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo was cold and hot tub was empty. Beds looked old and not comfortable. Not very clean
2024년 3월에 2박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Dear Dona,Thank you for taking the time to review your stay with us.Your feedback is very important to us as we strive to provide only the best service possible. Our mattresses are all new and I am sad to hear you were not comfortable. Our hot tub was permanently shut down during Covid and will be removed. Again, I apologize we did not meet your expectations and I hope we can another opportunity to serve you well.

10/10 - 훌륭해요

Amana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay
2024년 3월에 2박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Dear Amana,Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Sylvie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vieux mais propre
2024년 3월에 1박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Thank you Sylvie for your review!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A welcoming environment for families and families with pets. Clean and great little dog park.
2024년 3월에 1박 숙박함
답변 제공: Lenka 님, 2024년 3월 18일
Dear Elizabeth,Thank you for your awesome ratings!!We appreciate your business and your kind words.Hope to see you again soon.

8/10 - 좋아요

Charlotte

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Parking entrance was not well marked from the road. Had to do a u-turn to fry back to the hotel.
2024년 3월에 1박 숙박함
답변 제공: Lenka 님, 2024년 3월 12일
Dear Charlotte,Thank for rating your stay with us.Your feedback is very important to us and will be used to find an improvement to make our entry more visible.We hope to see you again in the near future.

6/10 - 괜찮아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very accomodating. Property was clean shower water fluctuate d continously. I was unable to raise the room temo it was locjed in at a very chilly 67.
2024년 3월에 1박 숙박함
답변 제공: Lenka 님, 2024년 3월 12일
Dear Rhonda,Thank you for your review, all feedback is very appreciated.I am truly sorry to hear about your experience with the room temperature. Please know our staff is always ready to assist. We hope to see you again in the future to exceed your expectations..

10/10 - 훌륭해요

Latisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean, quiet and free parking.
2024년 2월에 1박 숙박함
답변 제공: Lenka 님, 2024년 3월 18일
Dear Latisa,Thank you for your kind feedback. I am delighted to hear that you enjoyed your stay with us.We look forward to welcoming you again in the future.

4/10 - 별로예요

Laurie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient off highway. Property well utilized. Needs updating. Pool Merkley. Hot tub not functioning. Gym small and unclean
2024년 3월에 1박 숙박함
답변 제공: Lenka 님, 2024년 3월 18일
Dear Laurie,Thank you for taking the time to review your stay with us.We value your feedback and will be shared with the team leaders for improvements.Our hot tub is no longer offered, it was permanently closed during COVID and is getting removed.I hope we can get another chance to serve you well.

8/10 - 좋아요

Roxan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only problem was the shower. We addressed it and they did follow up o. It. The beds were very comfortable and the room was clean. Staff were friendly
2024년 3월에 2박 숙박함
답변 제공: Lenka/Director of Sales 님, 2024년 4월 3일
Dear Roxan,Thank you for taking the time to review your stay with us.Your feedback is greatly appreciated. I am glad to hear that we met all your expectations.We hope to welcome you again soon!

8/10 - 좋아요

Dave

2024년 2월에 1박 숙박함
답변 제공: Karen 님, 2024년 4월 4일
Thank you for taking the time to do our online survey.

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 직원 및 서비스
It was average. Rooms could use some refreshing. Especially the bathroom. Breakfast didn’t have any fruit or healthier options. Reception person was friendly and helpful
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Susan, we appreciate your balanced review. While we're glad our colleagues at the reception created a positive impression, it's disappointing to hear other aspects did not meet your expectations. We normally strive to offer a variety of breakfast options and comfortable, well-maintained rooms. Your comments will serve as a valuable insight for future improvements. Thank you for your feedback, and we hope to have the opportunity to deliver a more enjoyable stay in the future.

8/10 - 좋아요

Stanley

Everything to our liking
2024년 1월에 1박 숙박함
답변 제공: Lenka 님, 2024년 2월 2일
Dear Stanley,Thank you for taking your time to give us a review! Your feedback is greatly appreciated and it helps us to stay on track to serve well.We hope to see you again soon.

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Karen 님, 2024년 2월 1일
Thank you for taking the time to do our survey.

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4 Paws Up for Having a Dog Park
Very pleasant. I requested a room near the dog park—clerk gave me the perfect room. The people are very nice at the hotel and it is very convenient to Route 95. A nice, hot, complimentary breakfast is served every morning.
2024년 1월에 1박 숙박함
답변 제공: Lenka 님, 2024년 1월 19일
Dear Jean,Thank you for your awesome review. We are thrilled that you enjoyed your stay and our dog park!We hope to welcome you again soon.

10/10 - 훌륭해요

Selena

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 21일
Thank you for taking the time to do our survey.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 편의 시설/서비스
Clean and breakfast and customer service
2023년 12월에 1박 숙박함
답변 제공: Lenka 님, 2024년 2월 2일
Dear Tina,Thank you for your feedback and for highest ratings!We take pride in our services, and I am pleased to hear that we were able to meet all your expectations.Safe travels and we hope to welcome you again soon.

8/10 - 좋아요

Kim

My family and I loved the location, because it was so close to where we needed to be. We loved all the eatery places available and so many stores. I would recommend Country Inn Suites to everyone,
2023년 12월에 1박 숙박함
답변 제공: Lenka 님, 2024년 1월 19일
Dear Kim,We are very grateful for your stay and for your feedback.I am overjoyed to hear that you we were able to meet all your expectations!We look forward to having you back in the future.

10/10 - 훌륭해요

Frank

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am a frequent flier at this property. I never have an issue here. Parking example for boats. Breakfast is always hot and plentiful and the staff is always courteous and kind
2023년 12월에 1박 숙박함
답변 제공: Lenka 님, 2024년 1월 19일
Dear Frank,Thank you for taking the time to review your stay with us.We take great pride in our services and love to hear positive feedback.

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 21일
Thank you taking the time to complete our survey.

4/10 - 별로예요

Donald

좋아요: 직원 및 서비스
This hotel have no thermostant in the room. No fan to conceal the noise outside and the rude guests inside. Located on a busy street, we heard the ambulance in the middle of the night. I wish we read the reviews before we checked in. The front desk was nice person.
2023년 12월에 1박 숙박함
답변 제공: Lenka 님, 2024년 1월 19일
Dear Donald,Thank you for staying with us and for your feedback.We are truly sorry to hear that your stay was interrupted by noise. Our rooms facing the back of the building can be requested and if you need a fan, we have them available as well. The comfort of our guests is our top priority. We hope to have another chance to exceed all your expectations again soon!

4/10 - 별로예요

Stephen 님, Charlton

연인과의 여행
When I checked in, they had no record of a payment being made. A little embarrassing.
2023년 12월에 1박 숙박함
답변 제공: Lenka 님, 2024년 1월 19일
Dear Stephen,Thank you for your stay and for your feedback. I sincerely apologize about the payment confusion. I will make sure to share your experience with the front desk manager to make sure a situation like this never occurs again.We hope to welcome you back in the near future.

10/10 - 훌륭해요

Ellin Patricia

가족 여행
All good.
2023년 12월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 21일
Thank you for taking the time to complete our survey.

10/10 - 훌륭해요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer Service was Great..
2023년 12월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 21일
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2/10 - 너무 별로예요

David 님, Acworth

2023년 12월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 27일
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10/10 - 훌륭해요

linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout était parfait. Très propre il y avait une bonne odeur partout autant dans les chambres que dans le hall d ´entrée. Quelques fetards ont fait un peu de bruit à l extérieur mais sans plu
2023년 12월에 1박 숙박함
답변 제공: Lenka 님, 2024년 1월 19일
Merci Beaucoup, Linda!

10/10 - 훌륭해요

Paula

2023년 12월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 21일
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8/10 - 좋아요

Lauren

2023년 12월에 1박 숙박함
답변 제공: Karen 님, 2024년 1월 27일
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2/10 - 너무 별로예요

Crystal

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our first room was a double bed room which was great beacuse i had my kids with me however it was an uncomfortable stay the room was extremely hot. The bathroom door lock was broken. The shower did not work the shower head was broken. Had to complain then was moved to a king room At first the room seemed way better, but as the hours went by, it started getting very hot again in the room and we noticed roaches Throughout that night. Very unkept. Also, there was people who were intoxicated running in the halls and outside (the back area) and they left the back door wedged' opened all four nights we stayed for anyone to enter the hotel which felt very unsafe. Unable to get refund for early checkout. Would not recommand this hotel.
2023년 12월에 4박 숙박함
답변 제공: gm 님, 2023년 12월 11일
Dear Crystal, Thank you for sharing your feedback as every honest opinion helps us better tailor the service that we offer. We are sorry that your experience didn't match your expectations and assure you this is an uncommon instance, and we will do better. Please feel free to reach out to us by phone if you have any other comments or suggestions you wish to share. We would love to be able to make things right.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was close to I95 and easy to find. The staff was very friendly. Breakfast choices were minimal but hit the basics.
2023년 12월에 1박 숙박함
답변 제공: gm 님, 2023년 12월 11일
We appreciate your positivity, William! Thank you for taking the time to submit a review.