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마라빌라 시월 콘도 바이 AB 시 여행 후기

3 out of 5
마라빌라 시월 콘도 바이 AB 시
8610 Seawall Blvd, Galveston, TX

이용 후기

5.8
평점 10 - 훌륭해요. 29개 이용 후기 중 4개" "
평점 8 - 좋아요. 29개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 5개" "
평점 4 - 별로예요. 29개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 7개" "

6.8/10

청결 상태

6.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Juanita

가족 여행
2021년 6월에 2박 숙박함

8/10 - 좋아요

Vicky

가족 여행
좋아요: 청결 상태, 객실의 편안함
Description inaccurate
Condo was very nice. The description described it as sleeping 8 people. However, the couch did not make into a bed. Also, it was described as king beds in each bedroom but there was only queen beds. We did have an air matress that we had to use.
2021년 6월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 1박 숙박함

2/10 - 너무 별로예요

Holly

단체 여행
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Arsinoe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks for ruining our family vacation
We booked a family vacation here for 2 nights, we had a 4 hour drive to reach this hotel with 3 kids. We had to turn back because the condo doesn’t hand out keys, you get a code. I called to tell them we’d be late checking in and found out there was no room for us, no one could be bothered to tell us. We finally after hours on the phone with Hotels.com got 1 night there. We started driving again. They told us the security guard would have our parking pass and room code. We arrived there after 1am and spent the next 50 minutes searching for this illusive security guard. We called the after hours number multiple times and no one answered. We had to find another hotel. The drunk people in the back having sex by the dumpster was a nice touch.
2018년 8월에 2박 숙박함
답변 제공: Crystal 님, 2018년 8월 14일
Providing the highest level of service is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate team to ensure the necessary guidelines are in place to prevent this from occurring in the future.

2/10 - 너무 별로예요

bryan w.

not smooth
Huge problem checking in, wrong location, no contact number
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Weekend away
Sorry to say the room we stayed in had plumbing problems and was very small. So small you could not walk around the bed, it was on the beach. Easy access.
2018년 4월에 2박 숙박함

10/10 - 훌륭해요

John 님, San Antonio, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
M-133 Weekend Stay
Interior decorated very well, kitchen, bathroom, pool amenities ample supplies. Clean, enjoyable stay, would / will return again. Overall staff at check in professional, great attitudes, provided lots of information.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I felt it should have been cheaper since it's off season. I felt that the living area was small and the floor and bathroom weren't all that clean. Love love loved the view and the quiet. Employees were nice
2017년 9월에 2박 숙박함
Rates do change several time throughout the year. We are in the shoulder season with rates in the mid price range. I am currently running special via Expedia though. Rates will drop again in November the weekend of Thanksgiving. We hope you will come back to visit soon.

6/10 - 괜찮아요

Roberr 님, Dallas

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Condo was decorated beautifully.
The main pool was closed for 3 days and never cleared up. Check in was difficult expedia did not inform us we had to check in several blocks from the property. Once in the room was wonderful .
2017년 7월에 7박 숙박함

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great vacation with friends. We stayed here last year and was in the same room. The only disappointing thing was not being able to use the balcony. There was a sign saying stuctural damage all 3 floors on our side so we couldn't go out on the balcony. Very disappointing, but the rest was great.
2017년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Ok
After a long hot day we showed up to our condo to find out the air conditioner wasn't working so we had to make severa calls and wait on a man to come try and fix it. He couldn't fix it so we had to load all our things back up and move to another condo which was nicer but just a hassle with two kids. People were helpful but it was to hot with our babies to have to be doing all of that they should of checked it all before we got there. Also didn't like checking in one place then going to another.

8/10 - 좋아요

Tiffany

좋아요: 청결 상태, 직원 및 서비스
Select wifi
The trip it's self was amazing I was mostly happy about the condo other than there was no wifi, Just in the one unit we stayed in. I was upset because the page said there was wifi and the company said the same, we get there and nothing. I would double check that aspect out when making reservations o

6/10 - 괜찮아요

Kathy 님, Illinois

좋아요: 청결 상태, 객실의 편안함
Cute but less than perfect
The condo was very nicely decorated. Although it was very small, it served it's purpose. I had almost canceled after reading other reviews about it being dirty and there being bugs. But our room was very clean and we never saw a single bug. The pool area is very nice but the water was freezing! Even the heated pool was too cold to enjoy. But it's Spring so I guess that's what you get. The thing that bothered us the most was all the rules and fees. They don't seem happy to have you as a guest and they certainly don't welcome you to have guest while you are there. It was also a little far from the down town area. Of course you can drive and pay to park. Also, the beach across the street was a rock beach so if you wanted to walk on the beach you needed to drive to get to a nice sandy beach.

10/10 - 훌륭해요

Tasha 님, College Station Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic accommodations!
I took my daughter and my three grandchildren for a 5 day vacation. The room was perfect. It was more spacious than I thought it was going to be. The little ones loved the bunk beds. The kitchen was stocked with everything you need, I wished I knew they supplied pool toys.....I purchased before we left for our trip and was pleasantly surprised when we found more. The staff was very pleasant and helpful. The grounds, rooms and pool were super clean. I would diffinatly come back!

8/10 - 좋아요

family of 5 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good stay.
The staff were great. The walls were thin. Only 2 of the 4 oven burners worked. The balcony light was 'hot' as it hung from the wall...very dangerous. And the shower curtain fell on me 4 times! But we have a good sense of humor so it was all ok. The staff put in a work order for the above mentioned so hopefully it will all be fixed for the next visitor.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cramped outdated and uncomfortable room
Room too small to even have a table to eat at or for the kids to put puzzles together. Sofa bed was the most uncomfortable experience with the metal poking through. Couldn't get any sleep! Very outdated and not clean. Had a bad smell. Not worth the money we paid!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room we first checked into was completely roach infested! We did not discover this until we returned from dinner. Fortunately when I called the after hours # the gentleman was helpful and gave us another available room to move to immediately. The second room was okay. Very very small and not quite what I hoped for. Really appreciated the quick response of the staff but will not stay there again!

6/10 - 괜찮아요

Milton 님, Fort Worth, TX

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to beach and out of the way
Not a bad experience. Elevator was a little slow and seen a few roaches, but overall a nice place.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스

2/10 - 너무 별로예요

Julie 님, Waxahachie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rundown
The room was very run down and over priced for the accommodation. Bed was very springy so much so that when either my husband or my self turned over in bed it felt like a child jumping up and down. Burners on the stove wouldn't get hot enough to cook. Garbage disposal didn't work so the sink would not drain properly. Small ottoman had a broken wheel that I discovered when I tried to roll it. There was no dishwasher soap so we had to purchase our own so that we wouldn't be charged an extra cleaning fee. Loud noise when the air conditioning was on. There was no stopper for the bath tub, cabinet knobs missing. Caked on food all down the side of the refrigerator not to mention the very poor job that was done spraying painting the fridge. Needless to say I was very disappointed. I've stayed at several condos in Galveston over the years for less money and half the issues. Clearly I would not recommend this condo.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Seriously too small for 3 people
This condo says it sleeps six. Well I don;t see how 6 people would fit into this very small space. There were 3 adults on this stay and with luggage...not good! The beds were very uncomfortable, it was hard to be organized without stepping on each other. The balcony rail was loose and scary! Dead roach freaked us all out!! I would never stay there again!!

10/10 - 훌륭해요

Michelle 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful condo close to the beach
Our kids LOVED the pool! The room was nice and comfortable. We stayed 2 nights and had a wonderful experience. The room was beautiful and was perfect for what we needed. We're already planning our next visit.

8/10 - 좋아요

brad 님, Alberta

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Room, Fantastic View, NO WIFI
at time of booking we were not told that keys needed to be picked up at a different location, no pool key was supplied with the room or by rental manager, hotel staff reluctantly gave us a key. room in general was very nice, view was fantastic, biggest dissapointment was no wifi, if amenadies are listed to be included, they need to be.

8/10 - 좋아요

Shannon 님, Guthrie, Oklahoma

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice place
Don't bother checking in early because it won't happen. Other than that it is a very nice place to stay, I really cannot complain. The kids loved the bunk beds, plenty of room for everyone to sleep and it was very clean.

2/10 - 너무 별로예요

Cindy 님, aledo, tx

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room 205
Let me preface with this point--all condominium apartments are individually owned so this is not representative of another person's condo. Initially we were met with construction so we had a fine view of the construction from our balcony. Thankfully, they didn't work on Mother's Day weekend. The mattress on the bed and futon were well past worn out. There was a strong musty odor in the room. There was one window in the bedroom that faced into the common area hallway. The balcony had not been cleaned and was covered with construction debris. On top of all this is the attitude of the condominium office (not the rental office which is another place). Signs were posted in the lobby and elevator with many overbearing rules. The atmosphere was completely negative. The lawn and pool area looked well cared for but they had even more rules there so it wasn't worth going there. Besides, we would had to crawl through construction to get to the pool area. We did let the rental group know about this when leaving and they were shocked. Nobody even told them there was construction. All we can say to Maravilla--we won't be back.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Maravilla Condos/ AB rentals
Our experience was not enjoyable at all. AB rentals did not fully provide or explain condo rental check in and check out procedures. The facilities itself were very sub-standard. Apprantly renovations were being conducted and that was not even mentioned in the listing as well at the facilities itself. There was very little to no lighting at the entryway of the specific condo. Upon inspection and our first night, the toilet in the bathroom was mounted crooked and leaned to the right as you sat on it. THe master bedroom bed and matteress was not comfortable at all, the wire frame of the matteress stuck up all around the edge, when laying on the matteress everyone rolls to the left. Not comfotrable at all.

4/10 - 별로예요

sarah 님, Oklahoma

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible mix up and bad experience.
Wrong address given in confirmation email. Wrong phone number given in confirmation email. When finally found the after hours property rental office, they had cancelled our reservation due to a modified reservation request from Expedia in February. Condo was not ready. Condo was not clean. Dirty diapers in trash. Condo smelled liked urine the entire time. Most uncomfortable beds I've ever paid to sleep on. Pools were dirty. Washing machines broken. One of the two keys provided did not work. Worst hotels.com experience.