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River Terrace Resort & Convention Center

3.5 star property
Travelers stay connected with complimentary WiFi throughout this riverside retreat, perfect for mixing productivity with mountain views and relaxation

Choose dates to view prices

River Terrace Resort & Convention Center is steps from Anakeesta and SkyPark. Guests enjoy the laundry facilities, business center, and outdoor pool. Its location makes exploring Ripley's Aquarium easy, and visitors praise the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
The current price is ₩130,004
₩146,581 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

A neatly made bed with white bedding and a red throw blanket, wooden headboard, two bedside lamps, and a window with a view of buildings.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(49 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, wall art, and a window with curtains.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(49 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

A balcony with a view of a river and hills.

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Room, 1 King Bed, River View

A balcony with a view of a river and hills.

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(16 reviews)
  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room - 1 King Bed

A balcony with a view of a parking lot, a mountain, and residential buildings.

Signature Room - 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room - 2 Queen Beds River View

A balcony with a wicker chair, overlooking a valley with houses and trees, under a clear sky.

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Room - 2 Queen Beds

A hotel room with two beds, a desk, a lamp, and a kitchenette.

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View

A balcony with a view of a river, a bridge, and trees.

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(24 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE GUEST ROOM

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Downtown Gatlinburg, a neighborhood in Gatlinburg, is home to River Terrace Resort & Convention Center. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Ripley's Aquarium of the Smokies and Anakeesta are popular area attractions. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking. Visit our Gatlinburg travel guide
View more Resorts in Gatlinburg
Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    4 min walk - 0.4 km
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    5 min walk - 0.4 km
  • A park with a playground, a tall tower, and buildings in the background.
    Gatlinburg Space Needle
    6 min walk - 0.6 km
  • A wooden suspension bridge in a forest.
    Anakeesta
    6 min walk - 0.6 km
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    8 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Sugarlands Distilling Co.
    6 min walk
  • Puckers Sports Bar
    6 min walk
  • Loco Burro Fresh Mex Cantina
    5 min walk
  • Tennessee Cider Company
    4 min walk
  • Pancake Pantry
    5 min walk

About this property

River Terrace Resort & Convention Center

  • Resort near Ripley's Aquarium of the Smokies
  • A short walk from Anakeesta and Gatlinburg SkyPark, River Terrace Resort & Convention Center provides free to-go breakfast, laundry facilities, and a business center. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • Express check-out, meeting rooms, and a vending machine
    • Concierge services, smoke-free premises, and an elevator
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 205 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
  • Extra amenities include:
    • Hydromassage showers, tubs or showers, and hair dryers
    • Flat-screen TVs with cable channels
    • Coffee/tea makers, housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Aug 3, 2026 start from ₩130,004, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and Gatlinburg SkyPark are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

River Terrace Resort & Convention Center Reviews

7.6

Good

7.8

Cleanliness

7.2

Amenities

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 414 out of 1011 reviews
Rating 8 - Good. 243 out of 1011 reviews
Rating 6 - Okay. 168 out of 1011 reviews
Rating 4 - Poor. 103 out of 1011 reviews
Rating 2 - Terrible. 83 out of 1011 reviews

Reviews

Verified

8/10 Good

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and very pleasant. Buildings are older but fairly well maintained.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay. The staff were amazing and super helpful. The room was dated but I think that added to its charm.
Stayed 1 night in Jun 2026
Verified

8/10 Good

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, room was clean, staff were friendly and helpful, parked right at our room. will definately stay here again!!!!!
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Kem

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and Walking distance to downtown and attractions
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and welcoming especially Candy and Taylor knowledgeable ladies will be back.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Greg or Taneema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful.
Stayed 1 night in May 2026
Verified

8/10 Good

Breeann

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed and not many other things at hotel. However easy walking to everywhere in Gatlinburg! Location was perfect!
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful time! The room with the river balcony was so amazing! We will definitely be back! S&S
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time we come for a girls trip. Love the rooms and the views are great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was older but had been remodeled. very clean. Newer AC. We were on the first level so there was no place to sit outside which was disappointing but it was easy to get to. The WiFi was not good, signal was poor.
Stayed 5 nights in Jul 2026
Verified

8/10 Good

jason

Liked: Cleanliness, staff & service, amenities
Overall I really enjoyed it but the rooms were most certainly old and run down. Nothing major, it was just in need of repairs and updating. Location was perfect, everything was walkable from the hotel
Stayed 3 nights in May 2026
Verified

6/10 Okay

Brian

Liked: Staff & service
Easy check in, friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very large. You could leave the patio door open to hear the water run and the night as you sleep very calming
Stayed 1 night in May 2026
Verified

8/10 Good

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view from balcony. Room was not ready at 4:00 pm, but other than that it was great for one night.
Stayed 1 night in May 2026
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great walk everywhere! Parking is plentiful and for larger suv/trucks.staff super nice and we will be back.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Estefanía

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ubication was good but the hotel itself was a bit old, water leaking in the hallway, bathroom was noisy, room closed and another family staying there. Good thing, it was in front of the river we watched a beer!! So lucky!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. We had a couple issues but they were solved immediately. I definitely will stay again
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Room and staff were great. Some parking areas were tight.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Nice room perfect location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is excellent and overall maintenance and appearance is great. It is an old hotel and needs upgrades. The breakfast is nice, however, the coffee machine is not conducive to allow the front desk work person to do his/her job. The Koureg machine only allows for 2 cups of hot water consecutive. Water supply holder is small consequently requiring a continued fill up by the front desk attendant.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for the money. Room was very spacious. The floor of the bathtub seemed to have water trapped under the surface so it was a bit wobbly and the decor is a bit dated but overall a great value for the price!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lovey Marshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel location to be in Gatlinburg. Walking distance to the parkway, right next to Ripley's aquarium. The staff were super friendly and very helpful. Our room was big, clean, and the beds were very comfortable. The pillows and comforters were clean and smells great. We had a wonderful stay and would definitely plan on staying here again on our next visit.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff was very friendly, and the location was great.
Stayed 2 nights in Dec 2025