The ONLY positive about this hotel was how close it was to downtown Gatlinburg. The room was not cleaned at all. Our sheets had black hair in them (we are both blonde), the sink had curly black hair, there was cigarette butts and ashes in the trash can, the walls had clear black foot prints on them as well as coke stains where someone had tossed a coke in the trash and it busted. We literally took pictures of all of it to show our friends and family as to why to never stay here. The rooms had been recently renovated but done poorly. There was constant door slamming and running and yelling well after midnight and when we called the office to complain, we were informed there was not a noise ordinance but they would handle it. It continued well into the next day. They also told us it was against their policy for do not disturb signs so we requested no housekeeping due to the fact that we had our belongings in the room. At 8:30 that morning we had a knock at the door for housekeeping. I was so disappointed with this stay we checked out after our first day. If you want something to just sleep in and shower, this isn’t even for that. DO NOT stay in this place!