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말메종 글래스고 여행 후기

4 out of 5
말메종 글래스고
278 West George St, Glasgow, Scotland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 534개" "
평점 8 - 좋아요. 1000개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 118개" "
평점 4 - 별로예요. 1000개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 20개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 방은 깨끗하고 편안하지만, 시내와 좀 떨어져 있습니다.
2019년 4월에 1박 숙박함
답변 제공: Chris 님, 2019년 5월 18일
Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best Hotel in Glasgow. Food is always amazing and the scrambled egg is out of the world
2024년 5월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 5월 18일
Dear Ian,Thank you for taking the time to leave a wonderful review! We are thrilled to hear your kind words, and I will pass on your lovely comment about the scrambled eggs to our Kitchen team! We look forward to welcoming you again, Kind regardsTeam Mal

10/10 - 훌륭해요

Ilaria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed at the Malmaison Glasgow more than once and the staff is always lovely and friendly! I always have a great experience!
2024년 5월에 2박 숙박함
답변 제공: Team Mal 님, 2024년 5월 18일
Dear Ilaria,Thank you for taking the time to leave such a lovely review. We are thrilled to hear you enjoy your time with us at Mal Glasgow to keep coming back! We hope to see you again soon.Kind regards,Team Mal

10/10 - 훌륭해요

Swati

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay here. Rooms were clean and well appointed. Staff were really friendly and accommodating
2024년 4월에 3박 숙박함
답변 제공: Team Mal 님, 2024년 4월 14일
Thank you for taking the time to leave your review.We're pleased to hear that you enjoyed staying here & hope to see you again soon.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While it's not as close to the campus of the University as we would have liked, it was a short uber ride away. It was clean and comfortable and the staff were all very lovely and helpful.
2024년 3월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 4월 1일
Hi Matthew,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with exceptional staff. We were delighted to have breakfast added complimentary which was unexpected and delicious. The only area for improvement was in the room where I would have liked a mirror at the vanity to style hair and put on makeup. Otherwise a nice central hotel for a stay in Glasgow.
2024년 3월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 3월 29일
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again.

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amazing. Very accommodating
2024년 3월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 3월 27일
Thank you for taking the time to leave a review. We are glad to hear you enjoyed your time here and we hope to see you again soon!

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 숙박 시설 상태 및 시설
Funky very friendly hotel. Amazing choice for breakfast. Would recommend and will be using again. Thank you
2024년 3월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 3월 27일
Thank you for taking the time to leave a review, Carol! We are glad to hear you enjoyed your time here with us and we hope to see you again soon.

10/10 - 훌륭해요

Olivia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely clean room, would stay again!
2024년 3월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 3월 4일
Dear Olivia thank you for taking the time to leave a wonderful review, we do hope to see you again in the future!Kind regards

10/10 - 훌륭해요

Abi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff and lovely atmosphere will definitely be returning:)
2024년 2월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 2월 20일
Dear Abi thank you for taking the time to leave a review, we do look forward to seeing you again soon!Kind regards

6/10 - 괜찮아요

Mathew

연인과의 여행
좋아요: 직원 및 서비스
Poor value for the price, room smelled like sewer. Building was loud.
2024년 2월에 3박 숙박함
답변 제공: Team Mal 님, 2024년 2월 20일
Dear Mathew thank you for taking the time to leave a review, I have passed on your comments to our Engineering team to look into. Kind regards

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thoroughly enjoy our stay at this hotel, staff very helpful and friendly.
2024년 2월에 2박 숙박함
답변 제공: Team Mal 님, 2024년 2월 20일
Dear Donald thank you for taking the time to leave a wonderful review, we do hope to see you again soon!Kind regards

8/10 - 좋아요

Hamish

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Team Mal 님, 2024년 2월 7일
Dear Hamish thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

8/10 - 좋아요

Simon

2024년 2월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 2월 7일
Dear Simon thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

6/10 - 괜찮아요

graham

좋아요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Team Mal 님, 2024년 2월 7일
Dear Graham thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

6/10 - 괜찮아요

Cheryl

2024년 1월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 1월 26일
Thank you for taking the time to leave your review.

10/10 - 훌륭해요

Paul

2024년 1월에 4박 숙박함
답변 제공: Team Mal 님, 2024년 1월 26일
Thank you for taking the time to leave your review.

6/10 - 괜찮아요

Bazza

2024년 1월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 1월 10일
Thank you for taking the time to leave your review.

6/10 - 괜찮아요

Fiona 님, london

좋아요: 직원 및 서비스
Lovely staff, quiet location and good soundproofing. Room was a bit old and a few things could be reviewed by hotel, very old radiator, bath plug doesn’t fit well and king size bed not fitted together well enough so could feel the join down the middle. Otherwise good value for money and bar, staff and food were very good.
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 1월 10일
Thank you for taking the time to leave your review.Your feedback has been passed on.

10/10 - 훌륭해요

Gavin

2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 2월 7일
Dear Gavin you for taking the time to leave a review! we do hope to see you again soon, Kind regards

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Friendly staff Lovely room
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 31일
Hi Katie,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

10/10 - 훌륭해요

Thomas

2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 1월 26일
Thank you for taking the time to leave your review.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needed
Amazing
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 31일
Hi Elizabeth,Thank you for taking the time to leave your review.We're happy to hear you had an amazing stay with us & hope to see you again soon!

8/10 - 좋아요

Lisa

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Ok, lacking in festive cheer!
A bit a little disorganised. Not enough towels for everyone and the extra bed for our son was overlooked so added in once we arrived. Staff polite and pleasant, Cara at breakfast stood out though as she actually appeared to be enjoying herself, not just working! The room was lovely with a seating area and mezzanine bedroom but a little grubby with lots of stains on the sofas. Also, the a/c panel is super bright and right next to the bed making for a very disturbed nights sleep. The shower was hot/cold/hot/cold. We did report it so hopefully it's fixed for the next guests! Overall, it was a nice break but there was no festive fun or "oomph" about the hotel; nothing to make their guests feel special.
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 31일
Hi Lisa,Thank you for taking the time to leave your review.Your feedback has been passed on & we will look in to ways to better communication with Hotels.com regarding extra beds and cots.

10/10 - 훌륭해요

Lesley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2024년 1월 26일
Thank you for taking the time to leave your review.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, great staff and a lovely room
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 31일
Hi Emma,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

2/10 - 너무 별로예요

James

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was extremely warm with no means of cooling off. No sleep all night will never stop again at this hotel
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 20일
Dear James, all rooms are provided with fans in the cupboards and of course our front desk is manned 24 hours, any issue can be raised with the desk to help then and there. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Comfortable, clean, convenient, but more manners.
Some staff were lovely. One gentleman brought a bed with treats for my dog and was very kind. The rooms were clean, and the bar was friendly and the bar staff were very professional. Unfortunately one receptionist was unprofessional and quite unfriendly during both check-in and check-out, and overall quite unpleasant and unhelpful which was quite bizarre. Would recommend for work trips as the beds are very comfortable and the location is convenient. Glasgow is famous for being a friendly city and the rest of the staff were so lovely, but maybe younger staff could do with a little bit of training in manners because I found interactions with one staff member to be inexplicably cold and difficult which was not the end of the world, but was really quite unpleasant and odd.
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 20일
Dear guest, thank you for providing feedback regarding your stay. I will pass on your experience to our front office manager to look into and we do hope you stay with us again to re affirm a positive experience at Malmaison GlasgowKind regards

8/10 - 좋아요

Mustapha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 20일
Dear Mustapha thank you for taking the time to leave a review, we do hope to see you again soon. Kind regards

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 20일
Dear Steven, thank you for taking the time to leave us a review, we do hope to see you again soon. Kind regards

6/10 - 괜찮아요

D

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My first ever stay at the hotel
The hotel put me in a room that the whole floor boards under the carpet made noises. The tv channels did not work, the water floor in the taps was poor and the lamp needed a new bulb. I was extremely disappointed as the room cost £209. The good thing they did refund some of the cost of the room.
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 9일
Thank you for taking the time to leave your review.Your feedback has been passed on to our Maintenance Team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice hotel, first class staff
2023년 12월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 12월 5일
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay.

10/10 - 훌륭해요

W A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent decor, very nice unique interiors. Bedroom well equiped.
2023년 11월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 11월 30일
Thank you for taking the time to leave your review.We're happy to hear you liked our design & hope to see you again soon!

10/10 - 훌륭해요

Nigel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel. Friendly staff. Would recommend
2023년 11월에 2박 숙박함
답변 제공: Team Mal 님, 2023년 11월 30일
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & that you'd recommend us!Hope to see you again soon!

10/10 - 훌륭해요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely spot close to city centre. Convenient location and easily accessible from M8. Parking was expensive and not the most convenient.
2023년 11월에 2박 숙박함
답변 제공: Team Mal 님, 2023년 11월 30일
Thank you for taking the time to leave your review.Your feedback has been passed on.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 11월 18일
Thank you for taking the time to leave your review.We're happy to see you enjoyed your stay.

8/10 - 좋아요

Lisa

2023년 11월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 11월 12일
Thank you for taking the time to leave your review.

10/10 - 훌륭해요

Emma

2023년 11월에 2박 숙박함
답변 제공: Team Mal 님, 2023년 11월 12일
Dear Emma thank you for leaving a great score. We do hope to see you again in the future. Kind regards

2/10 - 너무 별로예요

Mark

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is not properly sound-proofed
Stay here at your peril. Unless you are very hard of hearing there is a good chance you will have a dreadful stay. I was initially booked into room 120, which is in a corridor of ‘junior suite’ rooms directly above reception that, oddly, is only accessible up a flight of stairs. The squeaking of floor boards started in the corridor. And then into into the room. And then I heard the people in the room next door squeaking around their room. And then the people in the room on the other side squeaked around their room. Literally every step. It was unreal. The entire floor of rooms was one big interconnected squeak-fest. I have no idea what is wrong with that floor (old converted building?) but I am shocked that a brand like Malmaison has the nerve to sell any of the rooms in that corridor. The receptionist was pleasant when I asked to change the room (let’s just say she didn’t seem surprised when I mentioned floorboards). Room 452 was in a more modern wing of the hotel and at least had a solid, quiet floor. But then I heard coughs and sneezes from next door and the room was close enough to the lift to hear the announcement every time the lift doors opened. There were other issues: hand basin didn’t clear water quickly;all the hot taps had bizarre signs warning of extremely hot water; no plugs by the bedside to charge phones; tired decor. The staff were pleasant and I don’t enjoy leaving a review like this but people deserve to know how significantly below par this property is.
2023년 11월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 11월 12일
Dear Mark thank you for taking the time to leave a review. I have passed on your comments to our FOH team who are reviewing this and will be in touch with you. Kind regards

6/10 - 괜찮아요

Daniel

2023년 11월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 11월 12일
Dear Daniel thank you for taking the time to leave a review, We do hope to see you again soon. Kind regards

10/10 - 훌륭해요

Edward J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall an excellent stay bar food and breakfast couldn't be better. Would stay there again next time in Glasgow. Bar prices are a little bit high.9
2023년 10월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 10월 25일
Hi Edward,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon!

10/10 - 훌륭해요

Angela 님, Manchester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A last minute booking and lovely stay. Staff were all helpful and friendly. We dined in the restaurant on the pre fixe menu which was good value. Comfortable bed and all we needed in the room. Thanks for a great stay.
2023년 10월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 10월 24일
Hi Angela,Thank you for taking the time to leave your lovely review.We're happy to hear you enjoyed your stay with us & hope to see you again soon!

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly helpful staff! Great location for all our weekend plans
2023년 10월에 3박 숙박함
답변 제공: Team Mal 님, 2023년 10월 24일
Hi Gina,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon!

4/10 - 별로예요

M

2023년 10월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 10월 24일
Thank you for taking the time to leave your review.

8/10 - 좋아요

Kay

좋아요: 청결 상태, 직원 및 서비스
Position of the room seemed to be over the bins .. noisy machine like noise constant . A bit disappointing.
2023년 10월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 10월 23일
Thank you for taking the time to leave your review.Your feedback has been passed on to look in to.

10/10 - 훌륭해요

Ian

2023년 10월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 11월 12일
Dear Ian, thank you for taking the time to leave a review, we do hope to see you again in the future!Kind regards

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Beautiful hotel. Lovely and quiet. Food was lovely. Staff were very friendly. Great stay.
2023년 10월에 1박 숙박함
답변 제공: Team Mal 님, 2023년 10월 10일
Thank you for taking the time to leave your lovely review.We're happy to hear you enjoyed your stay & hope to see you again soon!

6/10 - 괜찮아요

Stefano

출장 여행
좋아요: 직원 및 서비스
Good crew, cute hotel, bad room
Hotel crew was very friendly and very kind. Bar and restaurant had a great service, good bartender and a very good cuisine. Room (#104) did not have a real window and it was with no natural light, it was pretty dark. Carpet was not very clean. Room was small and clumsy. Price, for the room was still above £220 per night ... absolutely not worth.
2023년 9월에 7박 숙박함
답변 제공: Team Mal 님, 2023년 10월 10일
Thank you for taking the time to leave your review.Your feedback has been passed on.

8/10 - 좋아요

June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Team Mal 님, 2023년 10월 10일
Thank you for taking the time to leave your review.

8/10 - 좋아요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very pleasant and helpful. That goes a long way. Fire alarm testing ongoing in the afternoon while i needed to make some work calls wasnt great but id rather it was working than not in an emergency! Bathroom could do be a refresh and the water temperature in the shower was variable. I would stay again.
2023년 10월에 2박 숙박함
답변 제공: Team Mal 님, 2023년 10월 10일
Thank you for taking the time to leave your review, and your understanding while we tested the fire alarms.Your comments have been passed on & we hope to see you again soon