I’ve stayed here a few times over a range of years and know how quirky the hotel is. It’s very old and very beautiful. But, now the hotel is barely fit for purpose.
Pros: the helpful and friendly staff. They obviously work so hard, but there aren’t enough of them do their jobs to a high standard. George and Pilgrims is right on the high street, perfect for all of the sights and pubs and shopping. Parking at St John’s car-park is directly behind the hotel and inexpensive per 24 hour period.
The cons: filthy corridor areas. We checked in at 3pm and the areas still hadn’t been tidied. Piles of bedding in corridor, plastic bags filled with rubbish, drinking glasses, a used razor. Most of it had been cleared over the next hour.
Confessional Room: horrible. Boiling hot. Fan provided and windows did open, but let in the smells from the kitchen. Couldn’t leave one of them open as it banged around in the wind. Mattress: terrible. The entire room shabby, worse than shabby. Hole in the ceiling with lining paper held in place with tape. Plenty of tea/coffee in room.
Bathroom: scruffy, visible damp, but everything worked.
Everything was as clean as it could be.
Avoid this room.
Room 10: avoid. Boiling hot, although radiators off, hot pipes running along side of room. Window could be opened, but had to be propped open.
Bizarre corridor (fire escape route) between bedroom and ensuite bathroom.
Corridor lighting flr 2 sometimes worked, sometimes not. Needed iphone torch.