실내 수영장, 야외 수영장
예약 가능 여부 확인

브레이크프리 페닌슐라 리조트 여행 후기

4 out of 5
브레이크프리 페닌슐라 리조트
Cnr Clifford St & The Esplanade, Surfers Paradise, QLD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 447개 이용 후기 중 156개" "
평점 8 - 좋아요. 447개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 447개 이용 후기 중 76개" "
평점 4 - 별로예요. 447개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 447개 이용 후기 중 15개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Brendan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very lovely place to stay. Everyone was friendly. We got full ocean views. The facilities were great and so close to the beach.
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
3 swimming pools was awesome, great views. Lovely staff that put up with our quirkiness
2024년 3월에 8박 숙박함

8/10 - 좋아요

Mary

2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Michael

Amazing place. Didn”t want to leave
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Chi Manh

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great view good amenities.
2023년 12월에 4박 숙박함

8/10 - 좋아요

Neressa

아이를 동반한 가족 여행
좋아요: 청결 상태
The view was excellent.. property itself had old furnishing and there was no wifi. But still good value for money due to location and view of the ocean from the balcony
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Khawaja

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location, Awesome experience, very supportive hotel reception
2023년 12월에 6박 숙박함

8/10 - 좋아요

Graeta

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful I just think a few little updates would help otherwise excellent
2023년 11월에 3박 숙박함

8/10 - 좋아요

Allen 님, Deebing Heights

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Renaye

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

nicole

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
had a 3 day stay and it was one of the best places i have stayed so close to every thing,shops light rail and very friendly place ,
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

brett

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was the worst ocean view apartment I have ever booked Ver disappointing
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views and balcony were nice
2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Larissa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location is great. The apartment itself is old and tired. Master ensuite shower not working. The apartment needs to leave the 1980s behind
2023년 4월에 3박 숙박함

8/10 - 좋아요

D

가족 여행
좋아요: 객실의 편안함
Need some deep clean with tlc. Good location
My family got beaten by bedbugs on all beds and toilet water in both bathrooms were dripping all day long. Need a bit of deep clean and tlc. Location and view were great though.
2023년 4월에 4박 숙박함

8/10 - 좋아요

Gin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Ermina

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hated it from the first moment I arrived. We came to a construction site. They are building a pool. We were not advised that there wont be. Pool. Took us 1 hour to figure out how to get the key because reception was gone before 3pm. Reception left a number to call but the number was disconnected. Walking into the appartment was like a horror story.. terrible smell like bug spry which made us all sick that day. Mould eveywhere, bed sheets dirty, dishwasher flooded and noone there to call for help. Windows in the whole appartment you cant look out at because of the dirt. Worst experience ever. Will never go there again.

10/10 - 훌륭해요

Vahidin

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Fadi

가족 여행
I stayed at the Peninsula hotel three times before, the apartments are outdated and old but you get what you pay for and I usually stay there when I'm sticking to a budget. Although cleaning the glass windows once in a while goes a long way. However I don't like to compromise on customer service and their check in staff consistently disappoints. I arrived at the hotel at 2pm and apparently reception was closed even though Expedia listed the operating hours till 6pm. It took me about 10 minutes to realise what to do because I haven't received any instructions from the hotel. I spoke to hotel staff on the phone and eventually they gave me the safe code where the key is located. In the true fashion of the Peninsula hotel they rushed the interaction as fast as they can to end the call. I spoke to reception next morning to advise that a set of instructions beforehand would've gone a long way, person agreed with me and was apologetic. Usually I would leave it at that, but given my previous interactions with staff in past stays I decided to press with the review regardless. I would rate it as the worst accor operated hotel in Australia in terms of customer service.
2022년 10월에 5박 숙박함
답변 제공: Pen 님, 2022년 11월 27일
Dear Fadi,Thank you for taking the time out of your day to review BreakFree Peninsula, your feedback is very much appreciated.Here at BreakFree we pride ourselves on our courteous and friendly service, we apologise that your stay did not meet your expectations.We do apologise for any discomfort you and your family may have had on this occasion.The Team @ BreakFree Peninsula

8/10 - 좋아요

annette

가족 여행
좋아요: 청결 상태
Excellent location Beautiful views Spacious rooms When pool renovations complete will be awesome
2022년 8월에 7박 숙박함

10/10 - 훌륭해요

Glenda Lorraine

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Easy check in great location
2022년 7월에 8박 숙박함

4/10 - 별로예요

Nareshkumar

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was alright overall. However there was no one in the reception most of the time and the amenities given were very less. There is was no servicing of the apartment and it was not communicated to us that there were ongoing renovations at the time of our stay. The lifts of the building very also very shaky and overall felt very unsafe.
2022년 6월에 5박 숙박함

8/10 - 좋아요

CHRISTINE

좋아요: 청결 상태, 객실의 편안함
Enjoyable stay.
The view from the balcony was amazing, lifts well maintained, staff helpful, nice location, close to shops and light rail trams, rooms clean but a little tired. Indoor pool good, outdoor pools under renovation.
2022년 5월에 8박 숙박함

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Unit was a very good size
2022년 4월에 2박 숙박함

6/10 - 괜찮아요

Mitch

아이를 동반한 가족 여행
좋아요: 청결 상태
Outdoor pools were closed for renos which was not communicated prior to our arrival. The new manager was very helpful and refunded 2 nights accomm as a result. Place not bad overall, poor comms beforehand though.
2022년 3월에 6박 숙박함

4/10 - 별로예요

Bojan

가족 여행
별로예요: 숙박 시설 상태 및 시설
I must say the location is fantastic, but that is where it ends.. It all started at the underground parking where we could barely enter as we had the rooftop box on our car - height of the door is only 1.9m! The rooms were huge but dated and dirty, no air con either. Kitchen was wiped over and clearly dirty from previous guests. Hotel stinks on every floor.. And the pool that you see in the pictures has been drained and is getting demolished. Disappointing.
2022년 1월에 3박 숙박함

2/10 - 너무 별로예요

Kris

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property had no pool and was been renovated. Out unit was dirty.
2021년 12월에 3박 숙박함

8/10 - 좋아요

JOANNE

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Will be great when renovations are finished
2021년 10월에 3박 숙박함
답변 제공: REs 님, 2021년 10월 19일
Thank you for choosing to stay at BreakFree Peninsula, and it will look amazing after the renovations of the pools and outdoor areas are complete later in the year.....

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 12박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a 2 Bedroom apartment and only had enough hot water for 1 person. The hot water only lasted 5 mins. Mould bread was left in the cupboard when I arrived. Had no Doona on the bed. There was only a thing sheet. Reception closed early at 4:00pm and was suppose to be open till 6:00pm and had to hassle through a lot just to get my room key.
2021년 5월에 7박 숙박함
답변 제공: dhe 님, 2021년 6월 7일
Dear Guest, We always appreciate receiving constructive comments which help us to maintain and improve our standards. We are sorry to hear that your expectations were not met on this occasion. At present our office is manned 8:30am - 16:30pm, 7 days per week with an after hours night answering service. We were pleased to hear that our after hours department was able to take prompt corrective action with a doona and trust you did not experience any further issues during your stay. We thank you for choosing BreakFree Peninsula and hope you enjoyed all the Gold Coast has to offer. Diane Heath General Manager BreakFree Peninsula

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with the location and accommodation. Slightly dated however currently doing renovations and excited to see the finished product. Highly recommended.
2021년 5월에 4박 숙박함
답변 제공: DHE 님, 2021년 5월 18일
Thank you for your review.... we are pleased you were happy with the location and your accommodation and we are excited to see the finished product too!!!!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
The apartment was really spacious, the view was incredible and the location was excellent. However, the apartment is quite old and needs some serious renovation!
2021년 5월에 6박 숙박함
답변 제공: dhe 님, 2021년 5월 17일
We thank you for writing a review and we are pleased you enjoyed the views and spacious apartment. The Team @ BreakFree Peninsula

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
2021년 4월에 2박 숙박함
답변 제공: DHE 님, 2021년 5월 4일
Thanks for rating your stay at BreakFree Peninsula

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my whole stay everything was great would stay again
2021년 3월에 2박 숙박함
답변 제공: dhe 님, 2021년 3월 23일
We are pleased you enjoyed your stay and look forward to your next visit.

10/10 - 훌륭해요

anthony

2021년 3월에 7박 숙박함
답변 제공: dhe 님, 2021년 4월 4일
We are pleased you enjoyed your stay at BreakFree Peninsula.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the fact that the property is right across the street from the beach, less than a one-minute walk, AWESOME ocean and beach views from both balconies, and only a short stroll from shops and restaurants. My wife and I will be back next year and hopefully, score the same deal and room. EXCELLENT staff in reception. Nothing to dislike it was PERFECT!
2021년 2월에 13박 숙박함
답변 제공: dhe 님, 2021년 3월 23일
We love our location too and are pleased you enjoyed your stay, we hope your next visit will be as pleasant as this one.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Jackhammering and grinding being done at a nearby unit in building while we were there for 2 out of our 4 days,which we wern't tod about. Had a two bed unit but only one bedroom was air conditioned and no ceiling fans. Apart from that unit was newly renovated and close to everything.
2021년 2월에 4박 숙박함
답변 제공: DHE 님, 2021년 2월 17일
Dear Guest, We thank you for choosing BreakFree Peninsula and we apologise for any discomfort you experienced during your stay. We are pleased that you enjoyed our location and the newly renovated apartment. Regards, The Team @ BreakFree Peninsula

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The proximity to the beach and surfers paradise restaurants and activities made this the ideal spot for a quick or long getaway. The ladies in reception couldn't not have been not helpful. Any questions or concerns or issues were dealt with professionally, quickly and efficiently.
2021년 1월에 4박 숙박함
답변 제공: dhe 님, 2021년 1월 10일
Dear Guest, Thank you for your review, we are happy to have met your expectations and that you enjoyed your stay. The Team @ BreakFree Peninsula

8/10 - 좋아요

실제 이용하신 고객

2021년 1월에 2박 숙박함
답변 제공: dhe 님, 2021년 1월 10일
We thank you for your rating. The Team @ BreakFree Peninsula

10/10 - 훌륭해요

Whitney 님, Toowoomba

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful ocean views, plenty of space for guests to relax and so close to amenities!
2020년 12월에 4박 숙박함
답변 제공: DHE 님, 2020년 12월 22일
Thankyou for your review we are so pleased you enjoyed your stay and found time to relax and enjoy the amenities. The Team @ BreakFree Peninsula

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 4박 숙박함
답변 제공: dhe 님, 2020년 12월 15일
Thank you for rating BreakFree Peninsula, we are very pleased you enjoyed your stay. The Team @ BreakFree Peninsula

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for families plenty of pools, grass areas for kids to play and bbqs
2020년 11월에 7박 숙박함
답변 제공: DHE 님, 2020년 11월 22일
Dear Guest, We are pleased you found the amenities perfect for families and we look forward to welcoming you back next time you decide to holiday on the beautiful Gold Coast. The Team @ BreakFree Peninsula

10/10 - 훌륭해요

Jo 님, Brisbane

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything Location Amenities Staff Cleanliness Security
2020년 10월에 7박 숙박함
답변 제공: dhe 님, 2020년 10월 23일
Thank you for your lovely review....we are so happy you enjoyed everything about your stay here at BreakFree Peninsula. The Team @ BreakFree Peninsula

8/10 - 좋아요

Theresa 님, Brisbane

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was stunning, perfect position. Great size appartment.
2020년 9월에 2박 숙박함
답변 제공: DHE 님, 2020년 9월 30일
Thankyou for taking the time to write a lovely review. We are pleased you enjoyed your stay at BreakFree Peninsula. Kind Regards, Diane Heath General Manager BreakFree Peninsula

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 객실의 편안함
Unprofessional
The older dark hair lady at the front desk was so unprofessional it was a joke
2020년 7월에 7박 숙박함
답변 제공: PEN 님, 2020년 8월 27일
Dear Anonymous, We are disappointed not to have met your expectation on this occasion, we do strive to deliver exceptional customer service, it seems we have missed the mark and I will have a chat to the front office team...

8/10 - 좋아요

annette 님, New zealand

좋아요: 청결 상태, 편의 시설/서비스
Beautiful apartment nice and clean and very modern pools were great would definitely stay agaim
2020년 7월에 3박 숙박함
답변 제공: GM 님, 2020년 7월 27일
Thank you for writing a lovely review on your recent stay with us at BreakFree Peninsula. We are pleased you enjoyed your stay. The Team @ BreakFree Peninsula

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Pool area was great and convenient location. Views from higher floors are brilliant also.
2020년 3월에 3박 숙박함
답변 제공: dhe 님, 2020년 3월 24일
Dear Guest, We are very pleased to read your positive comments and are happy you enjoyed the views. The Team @ BreakFree Peninsula

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
2020년 3월에 7박 숙박함
답변 제공: DHE 님, 2020년 3월 12일
Dear Guest, Thank you for your rating of 4 out of 5. We are pleased you enjoyed your stay. The Team @BreakFree Peninsula

8/10 - 좋아요

Matt 님, Adelaide

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great spot close to everything great views nice gardens
2020년 2월에 5박 숙박함
답변 제공: DHE 님, 2020년 3월 9일
Thank you for your review Matt, we are happy you loved our location.