sorry you were not happy staying with us.

Thank you for your review we appreciate you taking the time to let us know of your great experience with us.

thank you Daniel, we appreciate you taking the time to let us know you enjoyed your stay with us recently.

HI Brenda, we very much appreciate the time it took for you to let us know how much you enjoyed your stay with us.

thankyou David, for your review. We do appreciate the your time to let us know you enjoyed your stay with us.

Thank you so much for your very kind comments. We look forward to seeing you again soon.

Firstly the onsite manager addressed the situation in the middle of the night by offering another room to the guests which was an upgrade to a one bedroom family room where the guests stayed for the entire booking time till check out. The room inspected was not found to actually have bed bugs but a small ant like harmless pest. Travellers from foreign countries can sometimes confuse all bugs as being harmful however in this case NOT harmful and were NOT bed bugs. The entire motel was checked over the days of departures and nothing was found during the entire motel inspection. While we understand the presence of a small crawling insect can be unsettling to guests we can assure we take the matter very serious. No previous guests or since have complained with regard to such matters. And we as with all accommodation facilities cannot be expected to refund monies when the booking is completely used.

Lovely having you stay with us Nikki. Thank you for taking the time to score our Motel.

Thank you Michael, we appreciate you taking the time to let us know you about your stay. We try very hard to ensure all our guests are valued.

Thank you Robert for your favourable review we are so pleased you enjoyed your stay with us and look forward to seeing you or your friends and family in the future.

What a wonderful review Nemr. Thank you from all of us at Sunshine Beach.

Lovely having you stay with us Gaynor.

Thank you for staying with us Debra

Lovely having you stay with us Daniel

Thank you for staying with us Jean-Francois

Great Feedback, thank you for staying with us Juho

Lovely Feedback Marian, thank you for staying with us.

Thank you Gladys, we are so pleased to hear you enjoyed your stay with us recently and look forward to seeing you again

Thank you Jeanne, we are so pleased we met your needs.

Thank you Jennifer, we have recently been upgrading our bathrooms as needed along with other items. A great central location for sure.

Thank you Geoff, we are pleased we met your expectations for your stay.

Lovely having you stay with us Tobias.

Lovely having you stay with us Trevor.

Thank you for taking the time to comment Paul. Will pass these comments on to management.

Lovely having you stay with us John.

We are very sorry to hear that your sleep was disturbed. We do have an after hours number to contact which will contact the on duty manager to ensure your comfort.

Lovely comments Yvonne. Thank you for staying with us.

Thank you Kath, we appreciate you taking the time to let us know your room was satisfactory to your needs

Our office is open normal to business hours mon - sat 9am to 5pm and sunday we are open 9am to 2pm. However we do have an after hours service to assist guests to check in.

Thank you Patrick, we appreciate you taking the time to leave us your review. Depending on children's age I guess some people prefer a closed in space for them. Our property is ideally located for public transport, shops and the beach.

Thank you for taking the time to review us. We are so happy your enjoy your stay and look forward to seeing you next time.

thank you for leaving your review, the building although shows its ageing externally, it is exposed to all the elements including exposure to the closeness to the salty beach. Our maintenance program includes external work as required.

Lovely having you stay with us Janet, thank you for taking the time to score out Motel.

thank you KariWe do appreciate your review, the motel is close to most things that you need, transport, beach, restaurants and shops.

Thank you Alan we do appreciate your comments. While our motel is the not the modern look like a brand new building our aim is to ensure guests have what they need for a quick or longer stay.

thank you James, we are pleased that our property met your needs for your stay.

Thanks Gavinwe are so pleased to hear you had a great experience with us and we met your expectations.

Thank you for staying with us Gail and for the great Feedback.

Thank you so much for your kind words we hope all our staff meet your needs and our Reservation managers are always there to help

Thank you Richard we appreciate your comments and are pleased we met your needs for your stay. We hope to see you again

Great score, thank you Jacob so glad you enjoyed your stay with us.

Thank you for letting us know how you enjoyed your stay. We hope to see you again

Wow, thank you for the great score Andrea. Lovely having you stay with us.

Lovely having you stay with us Melody and taking the time to score our Motel.

Thank you for taking the time to review us and give us such a top rating. We are so very grateful and hope to see you again soon.

We are very sorry to hear you had a bad experience with your stay with us. Some guests expectations can be higher than the property is capable. We do our best to ensure clean wtih the basic comforts for a stay but we cannot unfortunately please everyone.

Thank you for your great review, I am guessing that we met your expectations and you enjoyed staying with us.We are pleased and hope to see you again