Find Resorts & Hotels with Spas in Governador Island

"Great hotel "

"Issues we had with this "5-star" hotel: 1. The check-in process is laboriously slow; 4 people ahead of me and it took more than an hour to get through with 2 people handling checkin. Had to fill out the same personal information that was provided when I booked. Total waste of time. 2. The water in the shower did not drain - the slope was away from the drain 3. The cap around the water control for the shower was loose. 4. Water was not hot and had to call maintenance twice. 5. Coffee/tea was not stocked well and no black tea. 6. I booked an ocean front room and we were given a room overlooking the parking roof! Yes, if you step out on the balcony and look left, you can see the ocean! Total bait and switch."

"There is unadvertised major building work at this property with the replacement of all balconies It’s impactful Drilling Angle grinding Hammering "

"No complaints. Clean, quiet and safe "

"Breakfast variety is good. Staff excellent, very nice hotel."

"Great place to spend your vacation, everything was clean and safe, great restaurants, gym and spa, friendly staff, safe beach and the neighborhood. Planning to return in the near future."

"O quarto tinha cheiro de inseticida, barata morta no quarto, café da manhã não tinha quase nada de opção . "