코파카바나, 리우데자네이루의 주차 가능 호텔

“깨끗하고 View가 좋았어요”

“Very good breakfast.”

“대체적으로 서비스는 만족이나 호텔이 적고 역사가 짧아서 그런지 뭔가 2프로 부족 즉 디테일에 있어 너무디자인에 치중하다보니 불편한 시설이 몇개 눈에 뜨임 예를들어세면대에서 즉 다칠수있는 수건비치대나던지 ~~”

“It’s clean. ”

“I booked a ocean view room but when I arrived the hotel staff provide me a handicap room on the third floor with no view to the ocean; I complained and the changed me to another room on the same floor with view to the bar and pool ... I had complained and finally got the room I paid for. Also, every single morning out of the 5 days the maintenance crew was banging and using electrical tools - I complained but no solution was offered. The area where they serve breakfast was under maintenance also...

“Servicio al cliente”