The reason to go to this hotel is the view. We have gone here for years. When you open the blinds with a view of the sun shining off the bay, it's hard to beat without traveling to Florida or the Caribbean.
Unfortunately, we had to turn left off the elevator, which I knew immediately was not a bay view. My daughter, who had been so excited to book the trip for us didn't know that "bay-facing" does not mean "bay-front".
Tried to change rooms offering to pay the difference and, even though there was obviously about a 10% occupancy rate on Sunday night in early February, 'there was just nothing they could do.' This despite the supposed GUARANTEE posted everywhere that they would make it right if there was anything amiss.
Oh well, we figured, at least we can enjoy the hot tub later. Nope, that was apparently removed and now there is just this wonderful table sitting in the spot by the pool. I'm sure we are in the minority that having a table next to the pool is much better than a hot tub! (in case you missed the sarcasm: NOT).
Oh well, we figured, at least we'll get to enjoy one of those great cookies that were always offered at the check-in area. Nope, apparently those are also just too customer friendly and have been axed along with the hot tub.
