Find hotels in Grays Lake, Des Moines

"Room was clean, we were by the elevator and didn't hear other guests so very quiet. We had breakfast delivered to the room and the order was right and food was great. Staff we encountered were all very polite and respectful."

"Breakfast was good "

"Hotel definitely needs updating. Room was clean but definitely had seen better days. Bed and pillow were awful - pillows were flat and bed had dip in the middle. Thermostat in room wasn’t working - was uncomfortably warm without even a fan during the stay. "

"Mary was wonderful at check in and check out! The barista made wonderful craft drinks but wasn’t happy about being the only bar tender for the night. The chips in our room were expired. Breakfast had lots of options except no coffee :( Will for sure give it another go! "

"Nice staff, breakfast had alot to choose from "

"Good location. "

"Rooms, pool, hot tub, breakfast & staff were all great."

"The only good thing about our stay was that the bed was comfortable and my daughter liked the arcade. Their "continental breakfast" consisted of waffles, cereal, yogurt, and on one of the 2 days we stayed, there were muffins as well. There was no phone in the room, however, when we used our cell phone to call the front desk to request light bulbs, we were immediately placed on hold anyway. The pool was too crowded to swim in, because anyone can pay to swim in it, instead of just being reserved for hotel guests. And, the pool is only open until 9. The bathroom door in our room didn’t lock, and there was no switch for the exhaust fan. The diverter for the shower was hooked up wrong, so the hot water was cold and cold was hot. There was trash on the floor in the hallways. They appear to have spent all of the money on the pool, and minimal on the actual hotel. Disappointing to say the least."

"Hot breakfast and comfortable rooms!"