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"The overall property is gorgeous. HOWEVER the staff more so the reception people at check in and check out SUCKED. Any issues you have they will simply just say “I apologize” I would NOT stay here again."

"The resort is beautiful just know that if you are not premium club rokm service is an additional $15 per service and well as premium liquor is only for premium guest or up charge as well. Staff is amazing. Food I would give a 6 buffet does not have a wide selection. The night club is freezing bring your jacket. The views are spectacular from anywhere in the resort. I stayed on the adult only side. "

"We were sent to Riu Negril for a night due to TB being overbooked (inconvenient!). At TB, we chose a garden view room and ended up with a view of the aging property next door. Damion in the buffet is amazing. A lot of little nuances, like the fire alarm activating a few times during our stay, toilets being clogged, and a cockroach in our room will keep us from returning. Not to mention the snafu with the overbooking. Not our jam. We'll try someplace else next time."

"A"

"The Sunset was a perfect relaxation spot. Their private beach access and facilities were great. We are not into inclusive stays but this one had all the right ingredients of good food, gracious hosts and excellent rooms to make our time there restorative. Highly recommended!"

"My stay here was absolutely amazing. We stayed in the 1bd private villa and our butler Evril was very attentive to our needs. This resort is very peaceful and quiet and gets 5 stars from me! "

"Staff was excellent. The property is still a work in progress after the hurricane."

"No beach view from our room which was next to the main road."

"I highly recommend this resort for families or even couples. However, what I love most is that they have an on-site daycare. "