숙박 시설 정면

호텔 카프라이스 여행 후기

3 out of 5
호텔 카프라이스
Kreuzweg 11, Grindelwald, BE

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 138개 이용 후기 중 78개" "
평점 8 - 좋아요. 138개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 138개 이용 후기 중 14개" "
평점 4 - 별로예요. 138개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 138개 이용 후기 중 5개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

KYUNGTAK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 10월 1일
Dear KyungtakThank you very much for your positive review and for staying with us.It was a geat pleasure for us to host you here in Grindelwald and we are already looking foward to welcome you again in the future...!Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generation

10/10 - 훌륭해요

jonghoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고
그린델발트역에서 가깝고 깨끗하고 뷰좋은 숙소예요. 깔끔한 조식도 맛있었어요. 뷰가 너무 좋아서 3박하는 동안 저녁은 늘 테라스에서 뷰를 감상하면서 먹었어요. 다시 꼭 가고싶은 곳이에요
2023년 8월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 8월 28일
Dear 최고Thank you very much for staying with us and for your very positive review. With pleasure we would welcome you again here in Grindelwald, where you can enjoy the breathtaking view to our beautiful mountains.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generation

10/10 - 훌륭해요

Juyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
very nice
2023년 3월에 3박 숙박함
답변 제공: Hotel Caprice 님, 2023년 3월 10일
Dear JuyoungThank you very much for staying with us and for your kind and positive review.We are very much looking forward to welcome you soon back here in Grindelwald.Best wishes#hotel_caprice_grindelwaldAlexander GlarnerYour host in 3rd generation

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 더운 호텔. 방충망도 없어 창문도 못 열어
주변의 풍경은 최고, 그러나 호텔은 가격대비 방은 너무 좁고, 더운 여름에 에어콘이 없으면 창문이라고 열 수 있어야 하는데 방충망도 없음. 선풍기도 없고, 냉장고는 물론 없고. 아침 식사도 별로,,, 최악의 호텔. 우리나라 사람들에게 추천하고 싶지 않음.
2022년 7월에 4박 숙박함
답변 제공: Alexander Glarner 님, 2022년 7월 31일
Dear anonymous guest from Korea Thank you for your review and of course for staying with us at #hotel_caprice_grindelwald. Constructive criticism lets us get better and we have written down your criticised points. Some we will not implement for sustainability reasons, such as air conditioning, a refrigerator in the rooms. Here, if you need to keep something cool, you can leave your food with us at reception free of charge. Or you can ask for a minibar, which we rent out for CHF 25.00 per stay. You also write that the breakfast is not good. We would be very grateful if you could let us know what you found lacking so that we can improve for our Korean guests as well. Thank you for your reply #hotel_caprice_grindelwald Regula & Alexander Glarner Your hosts in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

Inkyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good place
Good place with great service, location, clean room and magnificent view. I wish SPA would be hotter. Room is a bit small but manageable.
2020년 8월에 2박 숙박함
답변 제공: AG 님, 2020년 8월 10일
Dear Inkyung, thank you so much for staying with us at the #hotel_caprice_grindelwald. And an even bigger THANK YOU for your positive review. It was a great pleasure for us to host you here in Grindelwald. Best wishes #hotel_caprice_grindelwald Regula & Alexander Glarner Your hosts

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함
답변 제공: ag 님, 2020년 3월 4일
Vielen Dank für Ihr Bewertung. Wenn Sie uns wenigsten mitteilen würden, was Ihnen nicht gefallen hat, oder wo wir uns verbessern können, könnten wir uns auch verbessern. Freundliche Grüsse #hotel_caprice_grindelwald Alexander Glarner Ihr Gastgeber

10/10 - 훌륭해요

Bora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그린델발트 그 자체를 느낄 수 있는 곳
스위스 여행의 목적은 오직 자연속에 파묻히기였는데 카프라이스 호텔은 최적의 장소였어요. 나무로 된 인테리어들과 창가로 보이는 아이거 북벽의 뷰 그리고 조식먹는 장소의 뷰까지! 머무는 내내 평화롭고 꿈만 같았습니다. 그리고 위치도 그린델발트 역, COOP과 가까워서 이동이 편리했어요. 그리고 제가 실수 하나를 했는데 따뜻하게 대해주셔서 감사했어요^^ 아늑했던 아이거 북벽 뷰의 룸 넘 만족스러워서 내년에 신혼여행가는 제 친구에게도 추천했습니다 ^^
2019년 8월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2019년 9월 11일
Dear Bora Thank you very much for your great review. It was a honor for us to host you here in Grindelwald. We are looking forward to welcome you again at our cosy #hotel_caprice_grindelwald. Best wishes #hotel_caprice_grindelwald Alexander Glarner Your host

10/10 - 훌륭해요

은경

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel location was good and the view was perfect.
2019년 8월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2019년 8월 7일
Dear 은경 Thank you very much for your positive review. It was a great pleasure for us to host you here in Grindelwald. Best wishes #hotel_caprice_grindelwald Alexander Glarner

8/10 - 좋아요

Hyueng Gi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그린델발트 숙소 추천
그린델발트를 즐기기 충분한 호텔이였습니다 ~ 역이랑도 가까웠고 아침식사도 좋았습니다 !
2019년 6월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2019년 6월 22일
Dear Hyueng Gi Thank you very much for staying with us and of couse for your kind review. We are looking forward to welcome you again here in Grindelwald. Best wishes #hotel_caprice_grindelwald Alexander Glarner Your host

10/10 - 훌륭해요

MIN SEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여기로하세요 제발 ㅠㅠㅠ
고민하지 마시고 여기로 결정하세요. 절대 후회 없음. 엄마도 너무너무 좋아했고 저에게도 최고의 숙소였어요. 뷰가 너무 좋고 유럽 여행중 가장 친절했고 아늑했고 깔끔. 절대 후회 안함 ,, 위치도 짱
2019년 6월에 4박 숙박함
답변 제공: Monika Csobot, Rezeption 님, 2019년 6월 19일
긍정적 인 피드백에 감사드립니다. 우리는 당신과 함께 머물기를 매우 기쁘게 생각합니다!

10/10 - 훌륭해요

yuyoung 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도뷰도시설도 모두 괜찮은 호텔
일단역에서 가깝습니다. 짐없이 숙소에서 역까지 숙소 후문을 통하면 2분만에 뛰쳐가기 가능합니다. 다만 숙소로 갈땐 역보다 높은쪽에 있어 좀 가파른 경사나 계단을 지나야합니다. 짐이많으시면 미리 연락하면 픽업도 해주시는거같았어요. 가족이 운영하는 곳같았는데 매우 깨끗하고 잘 꾸며져있습니다. 산정망 211호에 묶었는데 테라스 뷰 좋습니다. 침대에 앉아서도 보여요 ㅎㅎ 다만 테라스에 비치된 의자랑 탁자가 좀 먼지가 많아서 닦아썼어요~ 조식먹는 곳의 뷰도 정말 좋습니다. 매일아침 너무 좋았어요 ㅎㅎ 간단한 시골아침같은 조식이지만 간단히 한끼하는 정도로 있을껀 다 있고 계란도 말씀드리면 삶아주십니다. 반숙 꼭드셔보세요~ 전자레인지 말씀드리면 해주시고 뜨거운물은 1층에 비치되어있습니다. 샬레 내 자쿠지가 있는데 귀찮음에 이용을 못해봤네요.. 아쉬워요 ㅎㅎ 쿱도 5분거리에 있고 대만족입니다. 누가간다하면 추천할꺼예요!
2018년 6월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2018년 6월 30일
Dear Yuyoung Thank you very much for your kind review. It was a great pleasure for us to host your here in Grindelwald and at our cosy Hotel Caprice. We are very sorry about the table and the chair, which were not clean, this should not happen! In case you plan to come back to Grindelwald, we would be very pleased, if we could welcome you again here at the Hotel Caprice. Best wishes Hotel Caprice Grindelwald Regula & Alexander Glarner Your hosts

6/10 - 괜찮아요

누 님, 서울

크로와상 마싯습니다
욕실은 깨끗했고 침구는 깨끗한거같은데 뭔가 그랬어요 그치만 잠은 엄청 포근히 잘잤습니다. 역이랑 가까워서 이동시 좋았지만 오르막길이라 조금 숨차요. 조식메뉴는 정말 심플입니다. 그치만 빵은 끝내주게 맛있었습니다. 리셉션엔 항상 사람이 있었고 불친절이 아니라 무뚝뚝한걸로 느꼈습니다.
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
사랑스럽고, 깨끗하고 좋은 숙소!
2017년 8월에 1박 숙박함
Dear Caprice-Guest Thank you very much for your kind review. It was great for us to host you here at our cosy Hotel Caprice. We are very much looking forward to welcome you again here in Grindelwald. Thank you again and best wishes Hotel Caprice Grindelwald Alexander Glarner Host & owner of Hotel Caprice

2/10 - 너무 별로예요

진유영 님, 서울

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
주변경관은 좋으나 불친절함
주변경관은 좋았으나 아래층은 윗층 소음 다들리고 주인은 불친절함. 첫날에만 물한병주고 리필은 돈내야함 모든서비스는 돈을내야함
2017년 7월에 3박 숙박함
Dear 진유영 from 서울 Thank you very much for your review. It was great having you with us at the Hotel Caprice. I am very sorry, that I was unfriendly and I would like to appologize for my behavour. This is absolutely not acceptable, but it happend and I take full responsibility. Thank you for your understanding. Best wishes Hotel Caprice Grindelwald Alexander Glarner

10/10 - 훌륭해요

HYOUNGJUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

yunhee 님, 서울

별로예요: 객실의 편안함
위치는 OK, 식사는 불편
위치와 조식 서비스는 좋았으나 룸에 커피포트도 없고, 냉장고가 없어서 모든 것을 사서 먹어야 했습니다. 그린델팔트에 있어서 관광지의 접근성은 좋았고 기차역에서 아주 가깝게 있습니다.

10/10 - 훌륭해요

Tayden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has a beautiful view. Conveniently located near the train station and other shops in the vicinity. The staff was friendly and helpful.
2024년 3월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2024년 3월 14일
Dear TaydenThank you so much for staying with us and for your positive review, which is mostly appreciated.We are already looking forward to welcome you back here in Grindelwald.Best wishes#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

6/10 - 괜찮아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Average hotel. Nothing good nor bad stood out to me, but the exceptionally friendly attendant at the front desk. Not really worth the price we paid, but nothing is in Switzerland.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
- Super nettes Familien-geführtes Hotel - Tolles Frühstück - Super Parkmöglichkeiten - Nah am Bahnhof, Zentrum etc
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas in Grindelwald
We stayed for 6 nights over Christmas 2023, we were looking for hotel located close to the center and this was perfect, a few minutes walk to center and convenient for restaurants the train and bus station. Super clean, friendly and great value. Great views and a great buffet breakfast.
room view
Mannlichen
2023년 12월에 6박 숙박함

8/10 - 좋아요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience, but some details to be improved
We spent a great stay at Caprice hotel. The hotel location is fantastic, à three minute walk to the train station and yet in a very quiet spot. We stayed in an “Eiger View” room and the view is quite simply breathtaking. The beds were however quite hard for our taste. The hotel offers a very nice breakfast in a breakfast room with a direct view on the Eiger and other mountains. Finally, the hotel also has a great, very modern spa with two saunas, steam bath etc. With all those positive things, and while the owners are very friendly, we were disappointed with the attitude of one of the owners, who at several occasions questioned us very bluntly as to “why we didn’t book directly” (that is, not with a platform). As if that was not unpleasant enough, the host at check out complained quite bluntly that we used a credit card instead of a debit card to pay the open amount (CHF 33), since “they already lost 12% with booking on a platform, and now we lost an additional 4%”. This we found quite ridiculous as 4% of CHF 33 equals CHF1.32. You would think that a hotelier would not blame their hosts and tell them they make him “lose money”… So all in all, a good experience but the owner’s attitude and confronting guests with nitty-picky financial details left us a bit of a bitter taste.
2023년 12월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2023년 12월 19일
Dear NicolasThank you very much for your stay and of course for your email, which I greatly appreciate.I apologise that my comment left a bitter aftertaste.I really only meant well and wanted to give you a tip on how you can save a few francs on a possible future stay.can save a few francs. Of course, I did not mean to criticise you in any way, nor did I mean to offend you with my comment.Once again, a big THANK YOU for spending your weekend with us and we would be very pleased if we could perhaps welcome you back again.welcome you here again.Best wishes#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

8/10 - 좋아요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

8/10 - 좋아요

Emil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 10월 15일
Lieber EmilHerzlichen Dank für Ihren Aufenthalt bei uns in Grindelwald und Ihr positives Feedback.Es freut uns sehr, dass es Ihnen bei uns gefallen hat und wir Sie vielleicht wieder einmal bei uns begrüssen dürfen.Auf bald... in Grindelwald!#hotel_caprice_grindelwaldAlexander GlarnerGastgeber in 3. Generation

10/10 - 훌륭해요

hsuehtsu 님, Edgewater

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect; 3 minutes by foot to Grindelwald train station and after running around all day it’s nice to have a decent rest at this tranquil inn. This family run establishment is truly a gem in this wonderful town
2023년 9월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 9월 22일
Dear hsuehtsuThank you very much for staying with us in Grindelwald. It is a great pleasure for us to hear that you liked your stay.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generation

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
I absolutely loved my stay! There is so much attention to detail and it was just perfect!
2023년 9월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2023년 9월 21일
Dear LindseyThank you so much for staying with us and for your kind and positive review.It was a great pleasure for us to host you here in Grindelwald and we are already looking forward to welcome you again...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

KUNIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
駅から近くて、便利でした。それでいて静かでした。 マウンテンビューの部屋にしましたが、駅とは反対側の裏側でしたが、一応山は見えました。 部屋の広さも十分だと思います。 朝のビュッフェを食べるところのベランダから見える、街の景色は可愛いらしく、素敵でした。 バスタブはない部屋でしたが、シャワールーム付きではありませんでしたが、ジャグジーのあるスパがあったので、毎日ジャグジーで体の疲れを取ることができました。ジャグジー用に水着は持っていくといいでしょう。 次回は、南側の部屋に泊まりたいと思いました。
2023년 8월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 9월 5일
Dear KunieThank you for staying with us and for your positive review.It was a great pleasure for us to host you here in Grindelwald. If you like to book a south facing room you have to book a Double room SUPERIOR EIGERVIEW. With this room category you will have the best view on Eiger Mountain and the valley of Grindelwald.We are very much looking forward to welcome you again in the future.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generationand the Caprice-Team

8/10 - 좋아요

Philip Baltunis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is near the train station which was convenient for getting around to other areas. There was a little bit of a steep hill to get up to the hotel but it was only about 100 yards. I chose a single room; it was small but worth the price I paid. The continental breakfast had enough variety for me and all was very fresh. The hosts were very pleasant and accommodating. I would recommend the hotel.
2023년 8월에 4박 숙박함
답변 제공: Alexander Glarner 님, 2023년 9월 5일
Dear Philip BaltunisThank you for staying with us in Grindelwald. It was a great pleasure for us to host you during your stay.We are already looking forward to welcome you soon again.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generationand the Caprice-Team

10/10 - 훌륭해요

Erik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast and very helpful owner. BTW, very close to train station. The building has superior construction and is attractive.
2023년 8월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 8월 18일
Dear ErikThank you so much for staying with us and for your very positive review. It was a great pleasure for us to host you here in Grindelwald.We wish you all the best and a lot of good memories and we are looking forward to welcome you again in the future...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHosts & owners in 3rd generation

10/10 - 훌륭해요

Hijaz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed as family in Hotel Caprice, it was fantastic. The views from this place was just stunning, almost unreal. Close to the station, dining and so many Grindelwald attractions and cable car stations, just perfect location. Rooms were clean and convenient. Dining staff was very friendly and caring, gave a family vibe. Reception staff and service can be more friendly and helpful ( especially to tourists who have come from 1000s of miles away to visit their little town). Overall I would do it again in a second! Grindelwald is just a dream town.
2023년 8월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2023년 8월 12일
Dear HijazThank you very much for your 5* rating and for staying with us in Grindelwald.It was a great pleasure for us to host you here at our cozy Hotel Caprice and we are already looking forward to your next stay...;-)Best wishes#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

8/10 - 좋아요

darwoei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2023년 8월 12일
Dear DarwoeiThank you for staying with us and for your 8* rating.It was a great pleasure for us to host you here in Grindelwald.Best wishes#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

10/10 - 훌륭해요

Dong-eun 님, Eastern district

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Caprice is located near train station, so very convenient to travelers using train. Room conditions were also very clean, and all the staffs i met were very friendly. View from the restaurant where we could get breakfast was fantastic. There is no elevator like many other hotels in this area, but staff helped to bring up the luggage. In short, everything was goo except for price. You should not compare with hotels in Asia
2023년 7월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 8월 12일
Dear Dong-eunThank you for staying with us and for your positive review.It was a great pleasure for s to host you here in Grindelwald.We are looking forward to welcome you again in the future.Best wishes#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

8/10 - 좋아요

Assem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our check-in/out experience was bad in this hotel. Our train from Milan to Spiez was late so we missed the last train connecting Spiez with Grindelwald. We had to find a taxi to take us from Spiez to Grindelwald which took us a while. On the way I found an email from the hotel asking if we’re checking in tonight and stating that they will charge an extra 25CHF for each hour we arrive late after 9:00pm for check in. This wasn’t announced anywhere in the rules of the hotel or check-in agreement. While checking out the owner wanted us to pay that amount of money and he didn’t like that I argued about it. At the end when I told him that this rule is not mentioned anywhere, he let it go. Otherwise the hotel was nice. Within Walking distance of the train station and about 3 minutes walk from the city center. You’ll enjoy a very nice view from the breakfast terrace. It’s a family business and the owner was informative and helpful (one night my brother was locked out of his hotel after midnight so he called the property and asked them to open the door for him) The only thing that wasn’t comfortable in our room was one of the mattresses. It was too soft but the one on the other bed was ok.
답변 제공: Alexander Glarner 님, 2023년 8월 12일
Dear AssemThank you for your review...;-)Best wishes#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

10/10 - 훌륭해요

katy

2023년 7월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 7월 12일
Dear KathyThank you so much for staying with us. It was a great pleasure for us to be your hosts here in Grindelwald. Thank you also for your positive review, which gives us a lot of energy...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHost & owner in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

James 님, madison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 7월 12일
Dear JamesThank you so much for staying with us. It was a great pleasure for us to be your hosts here in Grindelwald. Thank you also for your positive review, which gives us a lot of energy...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHost & owner in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
summer trip
Fantastic location, very comfortable rooms, great breakfast, and very friendly staff
2023년 6월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2023년 7월 6일
Dear LawrenceThank you very much for staying at our cosy Hotel Caprice. It was a great pleasure for us to host you here in Grindelwald. We are already looking forward to welcome you soon back...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerYour hosts in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

Tim

2023년 6월에 5박 숙박함
답변 제공: Alexander Glarner 님, 2023년 7월 12일
Dear TimThank you so much for staying with us. It was a great pleasure for us to be your hosts here in Grindelwald. Thank you also for your positive review, which gives us a lot of energy...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerHost & owner in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is a MUST visit. It is the perfect chalet with beautiful mountain views. The staff is also amazing. During my stay I was unfortunately a bit sick, the staff was so helpful in driving me to and from the doctor. They really made me feel like family and I really appreciated it. Thank you hotel caprice! Can’t wait to come back. Incredible hotel!
2023년 6월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 6월 17일
Dear DianaWow, what a review. We are so happy that you feel better and that you were able to continue with your journey.Thank you so much for staying with us at the Hotel Caprice. It was a great pleasure for us to host you here in Grindelwald.We are looking forward to welcome you again in the future...;-)Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerYour hosts in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

Gerardo

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was beautiful and the views were amazing. The hosts were amazing people and very helpful. The room was very clean and spacious I would recommend anyone to not think twice about staying here I will definitely be back in the future
2023년 6월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2023년 6월 8일
Dear GerardoThank you so much for staying with us, it was a great pleasure to be your hosts here in Grindelwald.Thank you also for your very positive and kind review. We are very happy that you liked your stay at the #hotel_caprice_grindelwald.Best wishes & we are looking forward to your next stay.Regula & Alexander GlarnerYour hosts in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location and we enjoyed the staff, and breakfast.
2023년 5월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2023년 5월 29일
Dear GlennThank you very much for staying with us in Grindelwald. It was a great pleasure for us to be your host.If you ever plan to come back, it will be a great honor for us to welcome you again at our cosy #hotel_caprice_grindelwald.

10/10 - 훌륭해요

melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Comfy beds! Good breakfast! The views are amazing! Highly recommend
2023년 1월에 1박 숙박함
답변 제공: Alexander Glarner 님, 2023년 2월 1일
Dear MelissaThank you so much for staying with us and also for your prompt and very positive review. It was a great pleasure for us to host you here in Grindelwald.We are looking forward to welcome you again in the future.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerYour hosts in 3rd generation & the Caprice-Team

10/10 - 훌륭해요

Tobias

2023년 1월에 2박 숙박함
답변 제공: A. Glarner 님, 2023년 1월 27일
Lieber TobiasHerzlichen Dank für Ihren sehr positive Bewertung, über die wir uns sehr freuen.Liebe Grüsse#hotel_caprice_grindelwaldRegula & Alexander GlarnerIhre Gastgeber

8/10 - 좋아요

Cindy 님, Thomastown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, room is very clean and breakfast is good too. The only down sides are - to get to the hotel there is a narrow ramp you have to get up and no lift in the hotel so if you have heavy luggages it will be an issue to carry up the staircase.
답변 제공: A. Glarner 님, 2023년 1월 12일
Dear CindyThank you very much for staying with us and for your detailed review. If you decide to stay with us again, please contact us at least one day before your arrival. If we know your exact arrival time by train, we will be happy to pick you up at the station free of charge. Of course, we also help our guests with their luggage to their room.Best regards & see you soon... in Grindelwald!#hotel_caprice_grindelwaldAlexander GlarnerYour host in 3rd generation

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nette Familie, schönes Hotel, guter Service, tolle Lge
답변 제공: Alexander Glarner 님, 2023년 1월 8일
Lieber DennisHerzlichen Dank dass Sie unser Gast waren. Es freut uns sehr, dass es Ihnen bei uns gefallen hat und Sie uns eine so positive Bewertung schenken. Vielen Dank auch dafür.Wir würden uns sehr freuen, wenn wir Sie vielleicht wieder einmal bei uns begrüssen dürften.Bis es soweit ist, wünschen wir Ihnen alles Gute und gute Gesundheit.Auf bald... in Grindelwald...!#hotel_caprice_grindelwaldAlexander GlarnerIhr Gastgeber in 3. Generation

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and helpful.Facilities were excellent.Close to shops and railway.Hotel had a spa and sauna for a bonus.
2022년 10월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2022년 10월 28일
Dear StevenThank you very much for staying with us and for your positive review. It was a great pleasure for us to host you here in Grindelwald.You are absolutely right, the location of the hotel is certainly one of our plus points. Although we are very centrally located, it is very quiet here.We would be very happy if we could welcome you again soon.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerYour hosts in 3rd generation

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really excellent place to stay for walking around the Eiger. Beautifully kept, easy parking, 2 minute walk to the train, Fantastic breakfasts and the most wonderful view of the Eiger from our third floor balcony. Loved this place!!
2022년 10월에 3박 숙박함
답변 제공: Alexander Glarner 님, 2022년 10월 28일
Dear DavidThank you so much for staying with us and for your kind and positive review. It was a great pleasure for us to host you here in Grindelwald.You are absolutely right, the location of the hotel is certainly one of our plus points. Although we are very centrally located, it is very quiet here.We would be very happy if we could welcome you again soon.Best wishes#hotel_caprice_grindelwaldRegula & Alexander GlarnerYour hosts in 3rd generation

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy!
This is a very cozy hotel. We had a family room on the 3rd floor - it was spacious and smartly dissected with a balcony with a gorgeous view and a fantastic bathtub located in front of the bed. The hotel has a wellness center with saunas and a whirlpool. The location is fantastic. It is pricy but worth the experience!
2022년 8월에 2박 숙박함
답변 제공: Hotel Caprice 님, 2022년 9월 16일
Dear anonymous guestThank you so much for staying with us. It was a great pleasure for us to host you here in Grindelwald.We are looking forward to your next stay!Best wishes#hotel_caprice_grindelwald Alexander GlarnerYour host in 3rd generation

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in Grindelwald - with a caveat
We booked a “room with mountain view” and were consequently slightly puzzled and disappointed to find out our room only had a very partial mountain view (one had to bend over to see a few mountains, that means no direct view from the middle of the room). We complained and the owner told us there was nothing he could do as the hotel was fully booked; he also refused any compensation and refused to acknowledge any of our complaint. We thought this was poor guest service and an attitude unworthy of a hotel manager. After we involved Expedia however, the owner got in touch with us and told us we could be changed to a room with an actual mountain view the next day - which we did. This gesture was appreciated and saved the trip. The hotel has a truly amazing spa, which is better than spas at some 5* hotels I’ve been to. All in all a nice chalet hotel in Grindelwald.
2022년 9월에 2박 숙박함
답변 제공: Alexander Glarner 님, 2022년 10월 16일
Dear Anonymous GuestThank you for staying with us and for your review.It was a great pleasure for us to host you and your company here in Grindelwald. The room you had for the first night was our biggest room with a huge terace facing the Wetterhorn. It is normal, that you do not see the full mountain from the middle of the room as we are so close to the mountain. The second room, we offered you to change in had the same few from the middle of the room it is facing the Eiger, which you can see only if you are standing in front of the window...;-)By the way, the fact that I offered you the room change has nothing at all to do with the fact that you contacted Expedia. I told the customer service representative exactly what I told you. "You have been given exactly the room you booked. We are fully booked and unfortunately we cannot offer you another room today."In any case, we would be very happy if we could perhaps welcome you back again. If so, please let us know when you make your reservation what room you would like and what view you would like to have.Thank you and all the best...!#hotel_caprice_grindelwaldAlexander GlarnerHost & owner in 3rd generation

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 5박 숙박함
답변 제공: Alexander Glarner 님, 2022년 8월 8일
Dear Anonymous guest Thank you so much for staying with us and for your positive review. It was a great pleasure for us to host you here in Grindelwald. Best wishes & maybee to a next time...;-) Best wishes #hotel_caprice_grindelwald Regula & Alexander Glarner Your host in 3rd generation & the Caprice-Team

6/10 - 괜찮아요

Kishan

가족 여행
좋아요: 청결 상태
Average hotel with very average breakfast, I have never had such bad fruits. Person can totally under that they dont want you to eat.
2022년 7월에 4박 숙박함
답변 제공: Hotel Caprice 님, 2022년 7월 15일
Dear Kishan Thank you for your review. Which we are a bit surprised about, as you told us that everything was fine. Nevertheless, we are very grateful to you, because with such information we can improve our services. Since we pay a lot of attention to sustainability, we don't make big fruit platters where we end up throwing half away. Instead, we have apples, oranges, bananas and a fresh fruit salad (not canned). Many thanks & kind regards #hotel_caprice_grindelwald Alexander Glarner Your host in 3rd generation

10/10 - 훌륭해요

Shek Hin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, staffs are very helpful and nice, the room is comfortable, everything is good.
2022년 6월에 1박 숙박함
답변 제공: Alexander Glarner 님, 2022년 7월 6일
Dear Shek Hin Thank you so much for your kind and positive review. It was a great pleasure for us to host you here in Grindelwald. We are very much looking forward to welcome you again at the #hotel_caprice_grindelwald. Best wishes #hotel_caprice_grindelwald Regula & Alexander Glarner Your hosts in 3rd generation & the Caprice-Team