외관

요세미티 웨스트게이트 로지 여행 후기

3 out of 5
요세미티 웨스트게이트 로지
7633 State Highway 120, Groveland, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 502개" "
평점 8 - 좋아요. 1000개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 81개" "
평점 4 - 별로예요. 1000개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 63개" "

8.8/10

청결 상태

8.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

DAESUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2023년 12월 11일
Dear DAESUNG,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Yosemite Westgate Lodge. We work tirelessly to ensure our guests experience the best hospitality in Yosemite Westgate Lodge. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

jeongyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2023년 10월 4일
Dear Jeongyeon,Thank you for sharing your experience with us. Guest satisfaction is our number one goal; nothing is better than achieving that! We can't wait to have you back for another pleasant stay with us on your next visit to Groveland.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

EUN JIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 위치는 좋았는데 산불 연기가 너무 심해서 공가가 안좋았다.
2021년 8월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2021년 9월 1일
Dear Eun, We appreciate the time you took to leave us a review. Our staff takes pride in serving and hosting our guests. We apologize for the disturbance you faced due to the fire from the forest. It would be an honor to have your company once again. Best Regards, Yosemite Westgate Lodge Management

10/10 - 훌륭해요

won seok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
합리적인 선택
위치, 가격, 시설 차원에서 우수한 숙소입니다
2020년 7월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge 님, 2020년 7월 21일
Dear Guest: Thank you for taking the time to leave a PERFECT SCORE REVIEW! It feels wonderful to know that we could provide you with clean and comfortable rooms at great price. I hope that you had a wonderful time exploring the crown jewel of the area, Yosemite National Park since we’re located only 12 miles from the west entrance of the park. We'd love to host you again soon next time you visit Yosemite. Kind Regards Raj Owner Yosemite Westgate Lodge

10/10 - 훌륭해요

daelim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 숙소
요세미티 가기전 최적의 숙소이며, 편안하고 조용합니다. 아침은 커피만 제공된다는 점이 아쉬운 점이지만 가족여행엔 편안하고 조용한 숙소입니다. 난방도 따뜻했고 전자레인지도 햇반 데워먹는데 잘 사용했습니다. 식당이 없기에 외부에서 식사하고 오셔야 합니다.
2019년 12월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2020년 1월 7일
daelim: Thank you so much for taking the time to leave a review of your stay with us. I am glad that you had a great time here. I am happy that you found our room clean, convenient and comfortable. We would love to host you again. Thanks again for staying at Yosemite Westgate Lodge, Kind Regards, Yosemite Westgate Lodge Management

6/10 - 괜찮아요

Mohammed

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Manager was not pleasant.
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 28일
Dear Mohammed,We apologize for the less than satisfactory experience with our manager. Providing excellent service and hospitality is our top priority, and we regret any interaction that fell short of your expectations. Your feedback is valuable to us, and we will address this issue with our team to ensure a more positive experience for our guests in the future. If you have any more concerns or feedback, please don't hesitate to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and close to Yosemite
2024년 5월에 6박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 28일
Dear Michael,We're glad you found our location convenient for visiting Yosemite! If you have any feedback or questions about your stay, feel free to let us know. We're here to ensure you have a great experience.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 28일
Dear Barry,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

GENARO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and location are the best
2024년 5월에 3박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 27일
Dear Genaro,Thank you for your feedback! We're pleased to hear that you found our cleanliness and location to be the best aspects of your stay. We strive to maintain high standards in these areas to ensure our guests have a comfortable and convenient experience. We look forward to welcoming you back soon!Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Sayantan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The place around the property
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 27일
Dear Sayantan,We're glad to hear you enjoyed the surroundings of our property. The area offers a variety of attractions and amenities for our guests to explore and enjoy. Please let us know if you have any specific feedback or need recommendations for things to do nearby. We hope to welcome you back soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Mylène

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
2024년 5월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 23일
Dear Mylène,Thank you for your feedback! We're glad you had a good experience. We hope to see you again soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Warissara 님, Short Hills

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s really nice to have a chance to stay in this hotel!
2024년 5월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 23일
Dear Warissara,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

sheree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of this property relative to the park is why we chose to stay here. It's a nice property, well maintained, and clean. The rooms are a nice size and have everything you need. The outdoor area with tables and chairs for relaxing is very nice. The only thing that created a problem is that using their mailing address in your GPS will get you to a location 13 miles away! That's a lot on a 2 lane winding road after a long day of traveling! The description should say it's in Buck Meadows even if the mailing address is different. That would at least keep people from driving right past it.
2024년 5월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 22일
Dear Sheree,Thank you for your detailed feedback. We're glad you enjoyed our well-maintained, clean property, spacious rooms, and relaxing outdoor area. We apologize for the inconvenience caused by the GPS directions. Your suggestion to clarify the location as Buck Meadows, despite the different mailing address, is valuable. We'll update our information to help future guests find us more easily. Thank you for choosing to stay with us, and we look forward to welcoming you back for an even smoother experience next time!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Dachun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 22일
Dear Dachun,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Yosemite Westgate Lodge. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Yosemite Westgate Lodge hotel soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Sherri

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
We stayed here after visiting Yosemite for two days. This place was very homey and beautiful. The room was up-to-date and very clean and we enjoyed our stay. We liked the swimming pool and hot tub as well as the diner next-door. Staff were friendly and kind and informative.
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 21일
Dear Sherri,It sounds like you had a wonderful stay!  We're delighted to hear that you found our place homey and beautiful and enjoyed the up-to-date and clean room.  It's great to know that you appreciated our swimming pool and hot tub and the convenience of the diner next door.  We're also pleased our staff were friendly, kind, and informative.  Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future!Kind Regards,Yosemite Westgate Lodge Management

6/10 - 괜찮아요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room maintenance issues, coffee maker did not work, air conditioning unit tripped regularly after less than a minute of operation ( tried different temp setting), toilet flushing issues, had to use the first floor guest restroom first day.
2024년 5월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 21일
Dear Amit,We apologize for the maintenance issues you experienced during your stay.  Your comfort is our priority, and we're disappointed we fell short of meeting your expectations.We'll address these issues promptly with our maintenance team to ensure they are resolved and do not recur.Thank you for bringing these concerns to our attention.  We hope to have the opportunity to welcome you back for a much-improved experience in the future.Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean place to park entrance
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 21일
Dear Mark,We're delighted to hear that you found our hotel clean and conveniently located near the park entrance. Providing a clean and comfortable environment for our guests is our top priority, and we're glad we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft liegt direkt am Eingang des Yosemite NP. Unterkunft war sauber. Sehr gutes Restaurant direkt nebenan.
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 17일
Dear Alexander,We're thrilled to hear that you enjoyed your stay with us! Being located right at the entrance to Yosemite National Park, cleanliness is a top priority for us. We're glad that you found our accommodation clean and comfortable. It's also wonderful to hear that you enjoyed the nearby restaurant. We strive to provide our guests with a convenient and enjoyable experience, and we're delighted that we succeeded during your stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Cali

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 16일
Dear Cali,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Yosemite Westgate Lodge. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Yosemite Westgate Lodge hotel soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had very clean, comfortable accomodations! The beds were great for getting a good night sleep….or was it walking around Yosemite all day that assured good sleep!!!???😉 Very noisy group of kid# above our room ( not the property’s fault and lots of noisy birds . An hour from Yosemite Valley. Good restaurant next door.
2024년 5월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 15일
Dear Mary,We're delighted to hear that you found your accommodations clean and comfortable! You had an adventurous day exploring Yosemite, which likely contributed to a good night's sleep. We apologize for any noise disturbances caused by other guests and local wildlife. We'll do our best to address these concerns to ensure a more peaceful stay for our guests in the future.We're glad you enjoyed the nearby restaurant, and we hope the convenient location made your visit to Yosemite even more enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay!Kind Regards,Yosemite Westgate Lodge Management

6/10 - 괜찮아요

ye

연인과의 여행
The property was okay, average motel level. Good thing was not too far to Yosemite national park. However, the price was high, $534US for two nights.
2024년 5월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 15일
Dear Guest,We're glad to hear that our proximity to Yosemite National Park was convenient for your trip. However, we're sorry to hear that you found the property to be average and that the price was higher than expected. We strive to offer competitive pricing for our accommodations, and we apologize if this did not meet your expectations.Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our offerings. If there's anything specific you feel we could do to enhance our guests' experiences, please let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If you have any further concerns or feedback, please don't hesitate to reach out.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Naishan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is helpful. It’s clean.
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 10일
Dear  Naishan,We're thrilled to hear that you found our staff helpful and our property clean during your stay! Providing excellent service and a clean environment are top priorities for us, and we're delighted that we met your expectations in these areas. Your satisfaction is very important to us, and we appreciate your feedback. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant experience in the future!Kind Regards,Yosemite Westgate Lodge Management

6/10 - 괜찮아요

Kathleen

단체 여행
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 10일
Dear Kathleen,Thank you for rating your stay at Yosemite Westgate Lodge.  We hope to host you again for your next trip to Yosemite Westgate Lodge to serve you with a more comfortable stay and enhanced experience.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Cathy

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had a great stay. Enjoyed Yosemite National Park - so easy to get to the entrance. Property was great. Had picnic meals a couple of times. Enjoyed wine on Adirondack chairs a couple of nights. Nice to walk to restaurant next door. Good food, wonderful staff. Cleaning staff was very efficient and did a good job supplying us with what we needed. Jennifer at front desk was very friendly and helpful. Front desk staff over weekend and when we checked out was rude.
2024년 5월에 4박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 10일
Dear Cathy,We're delighted that you had a great stay with us and enjoyed exploring Yosemite National Park! It's wonderful to know that you found our property to be great and that you were able to enjoy picnic meals and wine on our Adirondack chairs. We're thrilled that you had a positive experience at the restaurant next door and found the food and staff to be wonderful. We appreciate your recognition of our efficient cleaning staff and Jennifer's friendly and helpful service at the front desk. However, we apologize for any inconvenience caused by the behavior of our weekend and check-out staff. Your feedback is valuable to us, and we'll address this issue to ensure a better experience for all our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

HAMID

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
its clean and close to the Yosemite park . Fridge is really noisy.we couldnt sleep well.
2024년 5월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 8일
Dear Hamid,We're glad you found our hotel clean and conveniently located near Yosemite Park. However, we apologize for the inconvenience caused by the noisy fridge, which disrupted your sleep.Your comfort is important to us, and we will address the issue with the fridge to ensure that it is fixed or replaced promptly. If there's anything else we can do to improve your stay or make it more comfortable, please don't hesitate to let us know.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future.Kind Regards,Yosemite Westgate Lodge Management

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reason I don’t give your property a five star is because how thin the walls are I actually felt like the person in the room next to me was in my room talking and they weren’t yelling. I could understand every word I could hear when they got a text I was in room 504. Not sure if something can be done about that. It was truly crazy how well I could hear them. Also the night we got in I was having trouble with the remote the gentleman that came and helped us was incredibly rude. He did come back a couple minutes later and was very nice. However, he did not apologize for his behavior. I just attribute it to him having a bad day, I work with the general public so I know how hard it can be. The lady at the front desk was extremely helpful and kind. I did love how clean my room and the property was.
2024년 4월에 3박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 7일
Dear James,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the thin walls and noise from neighboring rooms. We understand the importance of a peaceful stay and will look into ways to address this issue to improve our guests' experience.We're also sorry to hear about the initial interaction with our staff member. We appreciate your understanding and patience, and we will address this matter internally to ensure it doesn't happen again. On a positive note, we're glad to hear that you found our front desk staff helpful and kind, and that you appreciated the cleanliness of your room and the property. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

JOHN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yosemite Westgate Lodge is a 20-minute drive from the Big Oak Flat gate - Hwy 120. Did not see anything nearer. It is nicely furnished and property is pristine. Our room seemed like good hotel. The more rustic restaurant and bar next door has a full menu for every meal and is open from 7 am to 9 pm. Had 4 meals there and would have liked to try more from the dinner menu.
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 3일
Dear John,We're glad to hear that you found our location convenient for visiting Yosemite and enjoyed our property's furnishings and cleanliness. It's great to know that you found our rooms to be comfortable and hotel-like. We're also pleased that you enjoyed dining at the rustic restaurant and bar next door. It sounds like you had a great experience with the meals you tried, and we appreciate your positive feedback about the menu options. Thank you for staying with us, and we hope to welcome you back for another enjoyable stay soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Zhen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is so perfect. You can find a restaurant nearby. The only problem is internet.
2024년 4월에 3박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 3일
Dear Zhen,We're glad to hear that you had a perfect stay overall! It's great that you found everything to your liking and that there are restaurants nearby. We apologize for any inconvenience you experienced with the internet. We understand how important reliable internet access is, and we'll work to improve this aspect of your stay for future visits.Thank you for your feedback, and we hope to welcome you back again soon for another enjoyable stay!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Masayuki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and unforgettable experience.
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 2일
Dear Masayuki,We're thrilled to hear that you had a great experience with our staff and that your stay was unforgettable! We strive to provide exceptional service and create lasting memories for our guests. Thank you for your kind words. We hope to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the hotel location; it was safe, and parking was easy. Shopping was in Groveland, and you had to drive to get there. Dining options was limited. Uncle Buck's was good and convenient but got crowded at times. The next dining location was several miles away. The hotel was located outside the National Park, but convenient to access the park. We visited Yosemite Park several times and also visited Big Trees State Park, Arnold, CA and 1897 Rail Town, Jamestown, CA.
2024년 4월에 4박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 2일
Dear Paul,We're glad to hear that you enjoyed our hotel's location and found it safe and easy to park. It's great to know that you found Uncle Buck's convenient for dining. We understand that the crowds may have caused some inconvenience, and we apologize for that. We appreciate your feedback about the limited dining options nearby, and we'll keep this in mind as we continue to improve our services.We're also pleased to hear that our hotel was convenient for accessing Yosemite Park and other nearby attractions, such as Big Trees State Park and Rail Town. We hope you had a fantastic time exploring the area!Thank you for choosing to stay with us. We hope to welcome you back on your next visit to the area. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Crystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to Yosemite for a very good price. Everything was beautiful and clean. My only critique was that the pool was dirty, and didn't seem like a priority to get cleaned.
2024년 4월에 3박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 30일
Dear Crystal,We're glad you enjoyed our hotel's proximity to Yosemite and found our accommodations beautiful and clean! Providing a comfortable and pleasant stay for our guests is important to us. We're sorry for the inconvenience regarding the pool's cleanliness. We'll discuss this with our team to ensure the pool is properly maintained for all guests. Thank you for your feedback, and we hope to welcome you back for another great stay in the future!Kind Regards,Yosemite Westgate Lodge Management

2/10 - 너무 별로예요

Mohit

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
worst service ever, rude staff
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 30일
Dear Mohit,We're sincerely sorry to hear about your experience with our staff. Providing excellent customer service is our top priority, and we apologize for falling short of your expectations. Your feedback is important to us, and we'll address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the service you deserve. If you have any more concerns, please don't hesitate to contact us directly.Sincerely,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, friendly staff
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 30일
Dear Samuel,We're thrilled you enjoyed our hotel's excellent location and found our staff friendly! Providing a welcoming environment and convenient location are top priorities for us. Thank you for choosing to stay with us, and we hope to welcome you back again for another enjoyable stay in the future!Kind Regards,Yosemite Westgate Lodge Management

6/10 - 괜찮아요

Jeffrey

2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 15일
Dear Jeffrey,Thank you for rating your stay at Yosemite Westgate Lodge.  We hope to host you again for your next trip to Yosemite Westgate Lodge to serve you with a more comfortable stay and enhanced experience.Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only 1.5hrs from either Hetch Hetchy or Yosemite Valley. Nice facility, the mattresses could use an upgrade, overall pretty good place. I’d come back for sure! Cafe next door was really good, service was good but understaffed which seems to be the normal these days so be prepared to wait.
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 23일
Dear Eliza,We're thrilled that you enjoyed your stay at our facility and found our location convenient for visiting Hetch Hetchy or Yosemite Valley! Your feedback about the mattresses is appreciated, and we'll consider upgrades to ensure our guests have the most comfortable experience possible.We're glad you enjoyed the cafe next door, although we apologize for any inconvenience caused by the under staffing. We'll work to address this issue to ensure a smoother experience for our guests in the future.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We appreciate your feedback!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Alex

2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 24일
Dear Alex,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Yosemite Westgate Lodge. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Yosemite Westgate Lodge hotel soon!Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Baiju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and right near to Big Oak Flat entrance at Yosemite
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 22일
Dear Baiju,We're delighted to hear that you found our location convenient, especially close to the Big Oak Flat entrance at Yosemite National Park. We aim to provide our guests with easy access to nearby attractions, and we're glad that our proximity to the park entrance enhanced your stay. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Celestino

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was happy that my puppy was accepted at my stay
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 19일
Dear Celestino,We're thrilled to hear that you and your puppy had a pleasant stay with us! We understand that pets are part of the family, and we're delighted that we could accommodate your furry friend during your visit. Providing a welcoming and pet-friendly environment is important to us, and we're glad that you and your puppy felt comfortable during your time here. If there's anything specific we can do to make your next stay even more enjoyable for both you and your pet, please don't hesitate to let us know. We look forward to welcoming you both back again soon!Best Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Jean Philippe 님, Brookline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located for entrance into Yosemite Park. few dining options though
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 22일
Dear Jean,We're glad you found our hotel well-located for visiting Yosemite Park! We understand that dining options may be limited in the area, and we apologize for any inconvenience this may have caused you. Your feedback is important to us, and we'll certainly take it into consideration as we continue to improve our services. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for another visit in the future!Kind Regards,Yosemite Westgate Lodge Management

6/10 - 괜찮아요

Gary

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property is nice enough, but service was horrendous. Walked into the room and discovered thermostat handing from the wall and reading 54 degrees F. I tried my best to adjust it but had no idea how to do so. I called reception and asked for help and she said she couldn’t assist. I then asked if she could send maintenance, but she told me that they had all left for the day. Please bear in mind that check-in as at 3:00 and I arrived at 5:00. So apparently maintenance staff all leave before the guests arrive. I was offered a space heater but had paid almost $300 CDN/night for the hotel, so I expected heating that worked. Someone eventually arrives who was able to address the thermostat issue, but just a horrible experience to begin our stay
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 18일
Dear Gary,We're deeply sorry for the inconvenience and frustration you experienced upon arrival. It's unacceptable that our service fell short of your expectations, and we sincerely apologize for the mishap with the thermostat and the lack of immediate assistance. Your feedback is valuable to us, and we'll address this issue with our team to ensure it doesn't happen again. We understand the importance of a comfortable stay, especially at the price you paid, and we're committed to improving our service. If you're willing to give us another chance, please reach out, and we'll do our utmost to make things right.Sincerely,Yosemite Westgate Lodge Management

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again.
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 16일
Dear Peter,We're delighted to hear that you'd consider staying with us again! Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience. If there's anything specific you'd like us to note for your next visit, please feel free to share. We're here to ensure your stay is as pleasant as possible.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Stephanie

2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 5월 7일
Dear Stephanie,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Shanyan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet place to stay, and the restaurant is right next door, and this hotel is usually just for tourists going in or out of Yosemite National Park. The quality of this place is great compares to Yosemite Cedar Lodge.
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 15일
Dear Shanyan,We're delighted to hear that you enjoyed your stay with us! Providing a peaceful environment for our guests to relax and unwind is a top priority, and we're glad that you found our location to be quiet and convenient. It's wonderful to hear that you had a positive experience with the nearby restaurant and that you found the quality of our hotel to be superior to other options in the area. Your satisfaction is our ultimate goal, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We are here at the beginning of April 2024. Our room was on the second floor of building one. Room was very clean, very quiet, in a very good condition. Two minor drawbacks: Coffee from the in-room coffee maker was horrible. Front desk lady was, to my great amazement, completely unaware of a nearby landmark called the Dead Giant Tunnel Tree at Tuolumne Grove. Otherwise, everything else was great.
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 15일
Dear Kenneth,We're delighted to hear that you enjoyed your stay with us in April 2024! Providing a clean, quiet, and well-maintained room is our priority, and we're thrilled that we could meet your expectations in these areas. We apologize for any inconvenience caused by the quality of the in-room coffee maker and the lack of information about the nearby landmark. Your feedback is invaluable to us, and we'll address these issues promptly to ensure they're resolved for future guests. We appreciate your understanding and hope to welcome you back for another great stay in the future! If there's anything else we can assist you with or if you have any questions about local attractions, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Sagar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good size rooms
2024년 4월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 15일
Dear Sagar,We're glad to hear that you found our rooms to be spacious and comfortable! Providing ample space for our guests to relax and unwind is important to us, and we're pleased that you enjoyed your accommodations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great experience in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

danibell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to Yosemite entrance, great customer service, recently renovated.
2024년 4월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 10일
Dear Danibell,Thank you for your glowing review! We're delighted to hear that you appreciated our proximity to the Yosemite entrance, as well as our excellent customer service and recent renovations. Providing a convenient and comfortable experience for our guests is our top priority, and we're thrilled that this was reflected in your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back again soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 - 훌륭해요

Charessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and smells good! I love the area. Quiet and safe.
2024년 3월에 2박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 10일
Dear Charessa,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be clean and pleasant-smelling, and that you enjoyed the peaceful and safe surroundings. Providing a comfortable and secure environment for our guests is our top priority, and we're delighted that this was reflected in your experience. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and look forward to welcoming you back again soon!Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a good location for accessing Yosemite and is safe and clean. Proximity to a full service restaurant next door is a big plus.
2024년 3월에 4박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 8일
Dear Christopher,We're thrilled you enjoyed our hotel's convenient location for accessing Yosemite! Providing our guests with a safe and clean environment is always our top priority, so we're glad that was reflected in your stay. Additionally, we're pleased to hear that the proximity to a full-service restaurant next door added convenience to your experience. Thank you for choosing to stay with us, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 10일
Dear Rebecca,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Yosemite Westgate Lodge Management

4/10 - 별로예요

Steve

They need to fix room 205. Tv has lines in it Remote does not work. We were stuck on wrestling. Lol. Too late to call somebody about it by the time we settle down and the bathtub stopper does not work.
2024년 3월에 1박 숙박함
답변 제공: Yosemite Westgate Lodge Management 님, 2024년 4월 3일
Dear Steve,We apologize for the inconvenience you experienced during your stay in room 205. Your feedback is important to us, and we will address these issues as soon as possible to ensure a more comfortable experience for our guests in the future. Our maintenance team will attend to the TV and bathtub stopper immediately. Also, we'll ensure the remote control is functioning correctly in all rooms. We appreciate your patience and understanding and apologize for any disruption this may have caused your stay. If there's anything else we can do to make your stay more enjoyable or if you have any further comments, please don't hesitate to let us know. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely,Yosemite Westgate Lodge Management