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Hotel Plaza Genova Centro

3.5 star property
Hotel with free parking, 3-minute walk to Degollado Theater

Choose dates to view prices

Hotel Plaza Genova Centro in downtown Guadalajara blends modern comforts with eco-conscious design. The restaurant serves international dishes, and the bar offers a relaxation spot. Guests appreciate the attentive staff, 24-hour business center, and fitness facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry
The current price is ₩53,496
₩64,195 total
includes taxes & fees
Nov 23 - Nov 24

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(206 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Laptop workspace
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Hospicio Cabanas - 12 min walk - 1.1 km
  • Teatro Diana - 14 min walk - 1.2 km

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Baguettes Naturalmente Verde - ‬1 min walk

About this property

Hotel Plaza Genova Centro

Hotel near Degollado Theater
Located close to Guadalajara Cathedral and Mercado Libertad, Hotel Plaza Genova Centro provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Additional perks include:
  • Free self parking
  • Luggage storage, tour/ticket assistance, and 3 meeting rooms
  • Multilingual staff, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 197 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Plaza Genova Centro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Plaza Genova Centro?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Genova Centro on Nov 23, 2025 start from ₩53,496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Plaza Genova Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Genova Centro?

Check-out is at noon.

Where is Hotel Plaza Genova Centro located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. Mercado Libertad and Hospicio Cabanas are also within 15 minutes. San Juan de Dios Station is only a 5-minute walk and Plaza Universidad Station is 7 minutes.

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Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1069 out of 1719 reviews
Rating 8 - Good. 406 out of 1719 reviews
Rating 6 - Okay. 135 out of 1719 reviews
Rating 4 - Poor. 54 out of 1719 reviews
Rating 2 - Terrible. 55 out of 1719 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Hotel is within walking distance from a lot of locations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Great service nice location. We will stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ex excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
The wonderful staff
Stayed 1 night in Nov 2025

8/10 Good

Kim Luu Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Claudia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dicsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Expedia for the excellent stay and the Hotel Plaza Genova Centro
Stayed 9 nights in Jul 2025

10/10 Excellent

Salcido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
Stayed 8 nights in Sep 2025

4/10 Poor

Jose Mario Ramirez

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to update accommodations and room
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was really nice and helpful The bellboy named Rene was one special person always on ti help he is a perfect representative of the spirit of service Thanks for your help
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 1 night in Aug 2025

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ser
Stayed 4 nights in Jul 2025

8/10 Good

Julio Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

6/10 Okay

Bertha

n
Stayed 5 nights in Jul 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

2/10 Terrible

Adrianna

Disliked: Cleanliness, amenities, property conditions & facilities
i am writing this from a different hotel, where we finally feel safe and respected after escaping the absolute nightmare that was Hotel Plaza Génova. We cut our 4-night stay short after just two days, and the reason was not just the filthy conditions, but what I can only describe as systematic harassment and extortion. This hotel subjected us to a predatory scam. Despite paying an upfront "additional person" fee at check-in, staff member Tatiana harassed us with 4 calls and 4 texts before illegally locking us out of our room. They demanded more money to reactivate our key, holding our belongings hostage. This extortion was repeated nightly. The rooms were uninhabitable, reeking of sewer and with a flooded, backed-up shower. Our requests for a room change were ignored. The combination of bullying, fraudulent charges, and vile conditions forced us to abandon our paid stay and leave early. This is not just a bad hotel; it is a scam operation. Avoid at all costs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y limpieza
Stayed 1 night in Oct 2025

8/10 Good

Noe Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo al cien
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus armando

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 5 nights in Aug 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Deben hacer mejoras en los cuartos (modernizarlos)
Stayed 5 nights in Nov 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien todo
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor Manuel Mancilla

Liked: Cleanliness, amenities, property conditions & facilities
Realmente no puedo quejarme de nuestra estancia en el Hotel Plaza Génova, la habitación impecable y realmente camas cómodas. El personal de verdad que muy amable. Sin problema volvería a hospedarme nuevamente en mi próxima visita a Guadalajara.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
El hotel está en muy buena zona, los empleados son muy amables la habitación están cómodas y muy bien distribuidas. 100% recomendados
Stayed 3 nights in Nov 2025