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Hotel Frances

3.0 star property
The rooftop terrace provides a stylish retreat while the knowledgeable staff offers insider tips for exploring Guadalajara's historic treasures

Choose dates to view prices

Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry
The current price is ₩74,919
₩90,652 total
includes taxes & fees
Jan 18 - Jan 19

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(24 reviews)

Highlights

Individually furnished
Air conditioning
TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually furnished, desk, laptop workspace

Suite

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Individually furnished, desk, laptop workspace

Junior Suite

7.0 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Daily housekeeping
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Individually furnished, desk, laptop workspace

Premium Suite

7.2 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Individually furnished, desk, laptop workspace

Standard Quadruple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Individually furnished, desk, laptop workspace

Family Suite

Highlights

Individually furnished
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Suite

Comfort Suite | Individually furnished, desk, laptop workspace

Comfort Suite

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Individually furnished, desk, laptop workspace

Executive Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite | Individually furnished, desk, laptop workspace

Grand Suite

Highlights

Individually furnished
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Elite Suite

Elite Suite | Individually furnished, desk, laptop workspace

Elite Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
2 bathrooms
Minibar
  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • 18 sq m
  • Sleeps 3

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

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About the neighborhood

Located in Downtown Guadalajara, a neighborhood in Guadalajara, Hotel Frances is near a metro station. Guadalajara Cathedral and Minerva Roundabout are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed.
Visit our Guadalajara travel guideOpens in a new window
Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Plaza de los Mariachis - 5 min walk - 0.5 km
  • Magno Centro Joyero - 7 min walk - 0.6 km

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪La Chata - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Piso Siete - ‬3 min walk
  • ‪El Arte Cafeteria - ‬1 min walk
  • ‪Cantina La Fuente - ‬4 min walk

About this property

Hotel Frances

Hotel near Guadalajara Cathedral
Take advantage of a terrace, dry cleaning/laundry services, and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch, and lunch.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and a 24-hour front desk
  • A front-desk safe, 1 meeting room, and luggage storage
  • An elevator, a banquet hall, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 65 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like room service.
More amenities include:
  • Showers and free toiletries
  • Wardrobes/closets, cable channels, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

Is Hotel Frances pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Frances?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Frances on Jan 18, 2026 start from ₩74,919, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Frances?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Frances?

Check-out is at noon.

Does Hotel Frances provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies.

Where is Hotel Frances located?

Located in Downtown Guadalajara, this hotel is steps from Plaza de la Liberacion and Guadalajara Cathedral. Guadalajara Wax Museum and Plaza de Armas are just steps away. Plaza Universidad Station is only a 5-minute walk and San Juan de Dios Station is 7 minutes.

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Reviews

Hotel Frances Reviews

8.0

Very Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

Reviews

10/10 Excellent

Elizabeth M.

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Great service
Stayed 1 night in Oct 2025

6/10 Okay

Luis F.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice and provided great service. Room space was very small specially the bathroom and shower. Towels were very thin. Elevator was out of service multiple times.
Stayed 12 nights in Dec 2025

6/10 Okay

Diego

Liked: Cleanliness, staff & service
The building does have some great historical features but it still was has cozy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Stayed 5 nights in Feb 2025

8/10 Good

Eldibrando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub.
Stayed 3 nights in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for sightseeing!
Stayed 10 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the ambiance and history, convenient location to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Jose

Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025

6/10 Okay

Jorge

Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025

6/10 Okay

JOSE M

Great location and service. The property needs some work and updating.
Stayed 3 nights in Sep 2024

6/10 Okay

Noemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Stayed 7 nights in Apr 2025

2/10 Terrible

Nancy

Liked: Staff & service
Disliked: Cleanliness
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Stayed 2 nights in Jan 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities
Here's a polished and more professional version of your review while keeping your voice and experience intact: --- The hotel is definitely older, but that’s part of its charm and character. We enjoyed our stay—staff were friendly and helpful throughout. Check-in was a bit slow, but we were eventually taken care of. One of the best parts is the location: just a short walk to the cathedral and many major tourist attractions, with two fantastic cafés on either side of the hotel Cafe Arte and Chai (best breakfast). It’s truly a convenient base for exploring the area. The hotel also offers helpful services like organizing tours to other areas Tequila, Tlaquepaque, Tonola etc, airport transfers, and other arrangements as needed. In the evenings, they host entertainment such as mariachi, tribute bands, and live music. We attended each event and had a great time relaxing with a few drinks. Cleanliness could use some improvement, but it was generally acceptable. We visited in July, and it was extremely hot with a noticeable mosquito presence—both indoors and out—so we recommend bringing bug spray. This isn’t really a hotel issue, just something to be aware of when visiting during the summer. Overall, a pleasant and memorable stay with a lot of local flavor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. It is a nicely conserved building despite it being more than 400 years old. It comes with the basic amenities. Rooms are spacious and comfortable. There is AC in every room. It is a few meters from the center of the city. There are good restaurants nearby, museums around the corner, shopping all around that area, and the area is walkable. Taxis are always available outside the hotel ready to take you anywhere you want to go.
Stayed 2 nights in Jul 2024

4/10 Poor

Abel

Disliked: Amenities, property conditions & facilities
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia)
Stayed 1 night in Jan 2025

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025

6/10 Okay

Michael J Ortiz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is beautiful and very centrally located, the staff is friendly and the areas around the property are safe and walkable distance for visitors who want to explore the city. The rooms need to be updated and the bathroom was below standard. There was mold and fungi growing from the walls and the bathtub was broken. There was also a funky smell coming from the bathroom almost like if there was some type of gas (sulfur) coming from the plumbing.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Guadalajara stay

Hotel was nice but wouldn’t stay again. The hotel is located near some clubs and bars so there was loud music till about midnight. The elevator was nice but old and unreliable. The mattress was very hard but luckily with 4 large winter blankets provided by the hotel, It was bearable. The bathroom had open windows which let mosquitos in. I woke up with bites on my arms hands and face. I will say the place was clean. The staff was friendly and helped with my hard mattress solution. But there is a double tree and holiday in 2 blocks away. Should have stayed there.
Stayed 4 nights in Oct 2024

4/10 Poor

Maite

Disliked: Cleanliness, amenities, property conditions & facilities
There are theee things that you might like, the lobby is decent looking, the customer service front desk and bar tender we’re nice people, and the the solo singer, Pablo and the Mariachi on Fridays Saturdays. Other than that it’s soooo disappointing because the structure inside has so much potential if the owners out some money into renovating this place; but instead certain areas of the wood floor are chipped away and or broken!! The ladies bathroom by the lobby were discussing and from the most cheap motel out there, not cool at all but what’s one going to expect if the one in my room had no closed ceiling, cracked and sort of clogged toilet, crappy shower with a crappy shower curtain. From the get go, the attendant who took me to my room knew the telephone was not working and he never made an attempt to send someone to fix it!! Truly disappointing and poor customer service in this instance. To summarize, the worst hotel I’ve stayed in. I you can, stay away from this place it’s totally not worth your money!!
Stayed 4 nights in Jan 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the location excellent but the hotel could use some TLC which looked like it was getting and new mattresses would be great. But I definitely would stay again.
Stayed 4 nights in Oct 2025