The lobby staff, Horace Chen, ้็๏ผis very proactive and friendly. He helped me order a taxi and loaded my luggages to the taxi. He kept me informed about the taxi status. I relaxed and comfortably waited at the lobby lounge area.
I love the morden clean room with nice city view. The residents get the priority to make a reservation for restaurant. All staffs are courteous and provide impeccable service. I'll come again.
Pure luxury hotel.
From the elegant river view from room to the excellent service, every detail is perfection. The dining options are exquisite, and the historic charm of Shamian Island makes it even more special. The staff goes above and beyond to ensure a flawless stay.
A true five-star experienceโhighly recommended!