"Friendly, helpful, available staff ready to help with any questions. The breakfast had many options with plenty to eat with plenty of room to sit. There was a shower curtain to keep water in the tub. Plenty of hot water. The AC would only cool the room down to 20 C, which was a little warm with the heavy blanket. I would stay here again."
"This is a lovely hotel/ there is a difference between regular rooms a deluxe
Overall the air conditioning is never great here (in contrast to less fancy local hotels)
Tv used to have more channels too
And some dirty maintenance doors in the midst of usually impeccable
Common areas were a surprise…. I guess there is a transition going on…
Buffet lovely as always
Serice to room (cleaning and towels) always very efficient
But
This time our room lacked the lovely scent rooms had in prior visits. That was nit nice… as there was a smell of somewhat filtered cigarrete…. Not nice.
We changed rooms and the next was also like that…. Being it midnight and having traveled 24h straight, we just called it a day and perfumed it. But it was a step down from their usual care."
"The hotel itself is lovely, with clean rooms and a comfortable atmosphere. However, I was disappointed with the front desk staff. Unfortunately, they were not as friendly or welcoming as I had hoped, which affected the overall experience. While the hotel’s amenities were great, the customer service at check-in could definitely use some improvement."
"Clean/quiet rooms, a spacious bathroom, quick check in, and easy netflix access were the highlights for my family. A few other nice additions were complimentary water and basic toiletries. The hotel is in a really active neighborhood, within walking distance to many restaurants, karaoke rooms, bars, arcades, and more."