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I enjoyed this property. However, it is over a 1 hour taxi ride to Incheon Airport, to Seoul, Myeongdong etc. There are restaurants within walking distance around the hotel. There is easy access to transportation from taxis to public transportation. You can also use Uber. The room was as pictured, clean, and staff were responsive. You can hear the train each passing.

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

It was a great place to get over jet lag. Except for some noises near the elevator place was pretty quiet and bed was extremely comfortable

I recently completed a 2 week stay at the Signiel Hotel. This hotel is a real show stopper and is without a doubt one of the Top Hotels in the World. They helped arrange a car and driver service from/to the airport. From the moment I arrived, i have never had this level of service, attention to detail and anticipation to whatever i needed throughout my stay. Their Concierge Team is top notch assisting with reservations, transportation, anything you need. Their room service was reasonably priced...

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.

The room felt small, but everything was highly satisfying.

Another excellent stay at Lotte World Hotel with the great staff that took care of us. We had a blast in Seoul and all the pop up stores in the Lotte World Mall that was a simple, short walk away from our hotel.

The evening staff was very tolerant to me who just flew 13 hours. He never lost his calm and smile. He even handed me some welcoming chocolate cookies. Also, knew how to speak English. The breakfast buffet was the best I had ever experienced throughout Europe, US, Asia, and Scandinavia lately. The floor staff and everywhere, were just wonderful. What a place!!!!

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very...

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

Great place to stay.

Clean room and helpful staff

Friendly staff, love to been able to have coffee maker in room

Nice

I liked how we were able to do an early check-in at the hotel. It was also very walkable to the convenience stores and malls as well.

All good except towels are getting frail. Cafe buffet food is good.

Hotel was easy to get to by airport bus. Only about 8min walk from both pickup/drop off airport bus location. Close to two different train stations and close to two major neighborhoods. Easy and about 30 minute walk to Gyeongbokgung, King Sejong Statue, and Deoksugung palace. Staff were nice and helpful, especially with transportation questions.