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센트럴 럭셔리 하롱 호텔 여행 후기

4.5 out of 5
센트럴 럭셔리 하롱 호텔
01 BLock H29, Hung Thang Ward, Ha Long, Quang Ninh

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 18개 이용 후기 중 10개" "
평점 8 - 좋아요. 18개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 3개" "
평점 4 - 별로예요. 18개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 1개" "

9.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

10/10 - 훌륭해요

JIN-WOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 8월에 2박 숙박함
답변 제공: Central Luxury Hạ Long Hotel 님, 2023년 8월 4일
Dear Mr. JIN-WOOThank you for trusting and experiencing the service of the hotel!We hope you and your family will come back and experience the hotel's services in the futureHave a nice dayBest Regard!

10/10 - 훌륭해요

Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
멜리아 굿굿
객실 너무 좋았어요. 좀 비싸지만 일정 중에 하루이틀 정도 묵기 좋은것 같아요.
2019년 12월에 1박 숙박함
답변 제공: Ms Jessica- Reservation Supervisor 님, 2020년 1월 31일
Dear Mr Park, Thank you for your review. We're so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Thanks and Best regards,

10/10 - 훌륭해요

eunjoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박후기
여러모로 호텔 인테리어나 시설물들은 좋았으나 방안의 냉장고가 맞나....싶을정도로 냉기가 없어서 너무 불편했음. 옥상 야외수영장은 생각보다 수위가 높아 수영을 못하는 사람들은 애기들과 함께 놀아야 하고 약간의 사생활을 보호해주어야 하는데 레스토랑에서 다 보이고 파라솔이 없어 한낮에는 햇빛이 강해 수영을 할 엄두조차 낼수가 없음.주변에 상점이나 가게가 좀 떨어져 있어서 불편한거 빼곤 직원들도 친절했고 좋았음.
2019년 6월에 3박 숙박함
답변 제공: Hang Ha 님, 2019년 7월 10일
Dear our value guest, Thank you so much for choosing our hotel for your trip. We hope to serve you again in your next trip!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Ms Ha 님, 2019년 6월 13일
Dear our value guest, Thank you so much for choosing our hotel for your trip and your comment! We are looking forward to serving you next time! Thanks and best regard!

10/10 - 훌륭해요

Va

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean hotel. The pool was amazing. The breakfast was one of the best in Vietnam. Highly recommended
2024년 4월에 1박 숙박함
답변 제공: Central Luxury Hạ Long Hotel 님, 2024년 4월 8일
Dear Our Valued Guest ,Warm greetings from Central Luxury Ha Long Hotel!Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Central Luxury Ha Long Hotel soon.Sincerely,Central Luxury Ha Long Hotel

6/10 - 괜찮아요

Slawomir

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
24h room service is not 24h, it was not available after 10PM. There is no restaurants nearby that are open after 10PM. Hotel staff was not very helpful, but were nice in general. Bed isn't great, but overall room was really good.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Dan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is beautiful! The view is fantastic! The breakfast buffet was incredible. But, there are a couple things that are weird! If you get in the beautiful rooftop pool, you’re not allowed to sit in the poolside chairs??? The poolside bar is open till late, but the pool closes at 8:00, so don’t plan on sitting at the pool sipping a cocktail. The air conditioning units in the room won’t go below 22 degrees Celsius, so if you like to sleep cuddled up under a blanket, forget that.
2023년 7월에 2박 숙박함
답변 제공: Central Luxury Hạ Long Hotel 님, 2023년 8월 4일
Dear Mr.DanThank you for your experience and use of our hotel service.On the skybar roof, we ask for your understanding. We do not recommend bringing drinks to sit near the pool in the evening to ensure safety and hygiene.We would like to receive your comments on the temperature of the air conditioner in the room and will improve the service betterHope you will come back to use our hotel in the futureHave a nice dayBest Regard!

10/10 - 훌륭해요

Reed

2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Carla 님, Pinjarra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in staff were very unhelpful, very little English, wasn't told that restaurant was closed which was very inconvenient seeing hotel was out of town, they did manage to throw some noodles together for me. Room was nice, huge big bed and very clean.
2023년 2월에 2박 숙박함
답변 제공: Central Luxury Halong Hotel 님, 2023년 2월 24일
Dear our valued guest,Thank you for taking the time to tell us about your experience. We're delighted to hear that you enjoyed your stay with us. Beside that, we really appreciate your contructive feedback regarding the hotel service as well as hotel staff. We already shared your comment to our hotel manager to improve it immediately.We look forward to welcoming you back soon.Thanks and Best regards,Central Luxury Halong Hotel

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice clean hotel. Huge rooms and food was good. It was hard to communicate though because nobody spoke English. There was a very limited amount places to eat near the hotel
답변 제공: Central Luxury Halong Hotel 님, 2023년 1월 13일
Dear our valued guest ,Warm greetings from Central Luxury Ha Long Hotel!Thank you very much for kindly taking the time to write your excellent review, especially about our friendly staff and room conditions. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Central Luxury Ha Long Hotel soon.Sincerely, General Manager

8/10 - 좋아요

WEIYUN

2022년 12월에 1박 숙박함
답변 제공: Central Luxury Halong Hotel 님, 2022년 12월 5일
Dear our valued guest ,Warm greetings from Central Luxury Ha Long Hotel!Thank you very much for kindly taking the time to write your excellent review, especially about our friendly staff and room conditions. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Central Luxury Ha Long Hotel soon.Sincerely, General Manager

2/10 - 너무 별로예요

anthony

2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Martine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel . A very quiet area most places are closed. Buildings are vacant It’s hard to find a restaurant in the evening. Good breakfast friendly staff
2022년 10월에 2박 숙박함
답변 제공: Central Luxury Halong Hotel 님, 2022년 10월 14일
Dear our valued guest ,Warm greetings from Central Luxury Ha Long Hotel!Thank you very much for kindly taking the time to write your excellent review, especially about our friendly staff and room conditions. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Central Luxury Ha Long Hotel soon.Sincerely, General Manager

10/10 - 훌륭해요

VA

2022년 10월에 1박 숙박함
답변 제공: Central Luxury Halong Hotel 님, 2022년 10월 4일
Quý khách thân mến!Cám ơn bạn đã lựa chọn Central Luxury Ha Long Hotel và để lại đánh giá tốt về khách sạn. Đây là động lực lớn để khách sạn tiếp tục nỗ lực hơn nữa nâng cao dịch vụ của mình. Central Luxury Ha Long Hotel hy vọng bạn đã có một kỳ nghỉ đáng nhớ và mong sớm được chào đón bạn quay lại!!Trân trọng,Central Luxury Ha Long Hotel

8/10 - 좋아요

jasmin 님, seattle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful and modern. Provides a good breakfast buffet. Sometimes Wi-Fi keeps cutting out but they’re diligent to fix it. The view is great. My only problem was our shower door wasn’t aligned very well and our bathroom floor kept flooding from the shower.
2022년 7월에 2박 숙박함
답변 제공: Central Luxury Halong Hotel 님, 2022년 8월 4일
Dear our valued guest, Thank you for taking the time to tell us about your experience. We're delighted to hear that you enjoyed your stay with us. Beside that, we really appreciate your contructive feedback regarding the bathroom. We already shared your comment to our hotel manager to improve it immediately. We look forward to welcoming you back soon. Thanks and Best regards, Central Luxury Halong Hotel

8/10 - 좋아요

WEN HSIU

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
提供的早餐還有進步空間,房間跟服務都很滿意
2020년 1월에 1박 숙박함
답변 제공: Ms Jessica- Reservation Supervisor 님, 2020년 1월 31일
Dear Mr/Ms Wen Hsiu Thank you for taking the time to tell us about your experience. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Thanks and Best regards,

6/10 - 괜찮아요

Marette 님, Honfleur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Le calme la chambre spacieuse Je n'ai pas apprécié le manque d'information concernant un touriste en demande ,le peu de communication verbale ,le personnel de service peu aimable(au dîner ,la personne de service était agacée pour deux personnes à servir ) pas de sens commercial:impossible d'incorporer le prix du taxi retour vers l'aéroport dans la note ,oubli de nous redonner nos passeports au moment du départs , provoquant un surcoût du taxi et une perte de 30 mn.
2020년 1월에 3박 숙박함
답변 제공: Ms Jessica- Reservation Supervisor 님, 2020년 1월 20일
Dear Mr Marrette, First of all, thank you so much for choosing our hotel for your trip and we're happy to hear that you're satisfied with our room. Besides that, we have shared your comment to our Food & Beverage department and Front Desk department and please rest assured that we are taking the appropriate measure to address the weak points. Thank you for bringing it to our attention. We look forward to welcome you back soon. Thanks & Best regards

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 7박 숙박함
답변 제공: Ms Jessica- Reservation Supervisor 님, 2019년 11월 27일
Dear our valued guest, Thank you so much for choosing our hotel for trip and thank you for your review. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Thanks and Best regards