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"It is very clean"

"전반적으로 시설이 깨끗하고 특히 데스크 직원이 매우 친절했음"

"Bed was very plush and comfy, and the facilities were well maintained and clean. "

"Great hotel in good area "

"Always a pleasure to stay at Lotte hotel Clean safe comfortable And close to all shopping areas Personnel are kind and helpful "

"Beautiful property"

"Nice room to stay."

"Besides the mistake at the front desk, everything went smoothly. The front desk staff doubled assigned another guest to the room I was already assigned to, and it caught me by surprise, but I understand mistakes can happen, and she handled it accordingly. The room was clean, bed was comfortable, and the breakfast was delicious. And the location was convenient. I will visit again."

"I had a pleasant stay overall - rooms were clean, staff was friendly, and the amenities were good. However, there was no dedicated space for drop-offs on check-in, which made arrival and departure a bit stressful, especially with luggage. Two buses occupied the whole space. "