실내 수영장

햄프턴 인 헤이거즈타운-I-81 여행 후기

2.5 out of 5
햄프턴 인 헤이거즈타운-I-81
18300 Peak Circle, Hagerstown, MD

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1000개 이용 후기 중 760개" "
평점 8 - 좋아요. 1000개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 35개" "
평점 4 - 별로예요. 1000개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 8개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Youngsam

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

JY 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 서비스에 편리한 서비스
가족(4인 성인)과 함께 나이아가라에서 워싱턴 DC로 가는길에 하루밤 지냈습니다. 근방에 헤이거즈타운 프리미엄 아울렛이 있어 선택했는데..방에 전자레인지와 냉장고도 있어 편리하게 잘 이용했습니다. 얼음은 층마다 항상 가져다 먹을 수 있고 로비에는 커피와 각종 차류를 24시간 가져다 먹을 수 있었습니다. 아침은 오믈릿, 패티, 즉석 와플과 베이글, 잉글리쉬머핀, 식빵에 과일(파인애플, 멜론, 딸기 등 썰어놓은 과일과 사과, 바나나 생과일), 시리얼, 오트밀에 사과, 오렌지, 크렌베리 주스 등 다양하게 준비되어 있어 푸짐하게 먹을 수 있었습니다. 4인 가족이 약 14만원에 아침식사 포함되고 깨끗한 객실에서 편안히 묶을 수 있어 좋았어요.. 다만 아쉬운건 햄턴인은 창문이 안열려 조금은 답답한 감이 있더라구요..^^;; 그래도 최고예요~~

10/10 - 훌륭해요

ahmad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good service and convenient location to highway 81.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 4일
It's fantastic to hear you found our hotel clean, with excellent service, and conveniently located! We strive to provide our guests with a comfortable and enjoyable stay, and it's rewarding to know we hit the mark with you. Thank you for choosing us, and we look forward to welcoming you back on your next trip!

10/10 - 훌륭해요

Heidi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Thank you so much, Heidi, for your glowing review! We're thrilled to hear that you found our place to be very clean during your stay. Maintaining a clean and comfortable environment for our guests is always a top priority for us. We appreciate your feedback and hope to welcome you back again soon!

10/10 - 훌륭해요

Heidi

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff was helpful and friendly.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 21일
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our front desk staff made a positive impression during your stay. Providing helpful and friendly service is something we strive for every day, so it's incredibly rewarding to know that we succeeded in making your visit enjoyable.We truly appreciate your feedback and hope to welcome you back again soon for another exceptional experience.

10/10 - 훌륭해요

Richard

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and dog friendly. Stopped for one night each way on our trip to Tennessee.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 21일
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our establishment to be clean and accommodating for your furry friend. Making sure our guests, including their pets, feel comfortable and welcome is a top priority for us.It's wonderful to hear that you chose to stay with us during your trip to Tennessee, and we hope you had a fantastic time on your journey. Should your travels ever bring you back through our area, we'd be honored to host you and your four-legged companion again.Safe travels, and we hope to see you again soon!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 20일
Thank you so much for taking the time to share your experience, Lisa! We're thrilled to hear that you enjoyed our location. We strive to provide our guests with the best possible experience, and it's fantastic to know that our location met your expectations. We hope to have the pleasure of welcoming you back soon for another great stay! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
LOCATED AT MID POINT OF OUR TRIP
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 19일
Thank you so much for taking the time to leave such a positive review, Arthur! We're delighted to hear that our location was convenient for your trip. At Hampton Inn I-81 Hagerstown, we strive to provide a central and accessible location for our guests, making travel plans smoother and more enjoyable. We hope to have the pleasure of welcoming you back on your next journey. Safe travels!

10/10 - 훌륭해요

Enrico

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff , clean comfortable room. Enjoyable breakfast
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 19일
Thank you so much, Enrico, for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be great and your room clean and comfortable. Providing exceptional service and accommodations is our top priority, and it's always rewarding to know that we've succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!

10/10 - 훌륭해요

Richard

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy checkin for us and our pooch
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 14일
Thank you so much, Richard! We're thrilled to hear that you and your furry friend had a smooth check-in experience. We love accommodating all members of the family, including our four-legged guests! Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 14일
Thank you, Doug! We're thrilled to hear that you had a nice experience with us. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Thank you so much for the glowing review, Mary! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon for another wonderful stay!

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was so pleased with my first stay, stopped and stayed on my way back.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 14일
Thank you, Donna, for your wonderful review! We're thrilled to hear that you enjoyed your stay with us so much that you chose to return on your way back. We strive to provide a welcoming and comfortable experience for all of our guests, and it's always rewarding to know that we've succeeded. We look forward to welcoming you back again in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Breakfast staff was very helpful. Good selection of breakfast choices. Good cookies at check in.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 3일
Thank you for sharing your experience with us! We're thrilled to hear that you appreciated our clean facilities, helpful breakfast staff, and delicious breakfast choices. We're glad you enjoyed the cookies at check-in as well. We hope to welcome you back soon for another enjoyable stay!

10/10 - 훌륭해요

Doug

연인과의 여행
좋아요: 편의 시설/서비스
Being close to I-81, location was very convenient. Property is within a commercial area but at least three fast-food/restaurants are in walking distance. Personnel very friendly both at reception and breakfast buffet. I would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 3일
Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your recent stay with us and that our convenient location near I-81 made your visit even more enjoyable. It's wonderful to know that you found our proximity to fast-food restaurants convenient and that you appreciated the friendly service provided by our staff at both reception and the breakfast buffet.We're thrilled to hear that you would choose to stay with us again, and we can't wait to welcome you back for another fantastic experience.

10/10 - 훌륭해요

Janet 님, Sutton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable rooms. Staff was very friendly. Breakfast and snack bags a nice touch. This hotel is right off the highway so if road noise is a issue for you request a room in the front
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 31일
Thank you for taking the time to share your feedback, Janet! We're thrilled to hear that you enjoyed your stay with us, finding our rooms clean and comfortable, our staff friendly, and our complimentary breakfast and breakfast to-go bags a nice touch. We appreciate your tip about requesting a room in the front for those sensitive to road noise. We hope to welcome you back again soon!

8/10 - 좋아요

Mark

2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your experience overall. Your satisfaction is our priority, so if there's anything specific that you feel could have been improved to earn that extra star, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 - 훌륭해요

Donna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was pleasant, the hotel is clean and quiet. I would stay again.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 23일
Thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear that you enjoyed your stay with us, from the cleanliness of our hotel to the quiet atmosphere and the friendliness of our staff. Your satisfaction is our top priority, and it sounds like we hit the mark for you. We look forward to welcoming you back again soon for another pleasant experience.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Thank you, Jason, for your wonderful review! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 - 훌륭해요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slept there with my wife and two kids for skiing. Great stay. Large, spacious rooms with fully renovated features. Breakfast was also very good. Great value for the price.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 20일
Hello Walter,Thank you so much for sharing your positive experience at our hotel! We're thrilled to hear that you and your family enjoyed your stay, finding the rooms spacious and appreciating the renovated features. It's also great to know that the breakfast met your expectations and you found everything to be of great value. We hope the skiing was just as enjoyable and look forward to welcoming you back for another stay in the future. Safe travels until then!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel we stayed in for our minivacation, stay in many hotels in the past couple of months. It is by far the best hotel we have stay in.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 14일
Thank you, John, for such a glowing review! We're thrilled to hear that your mini-vacation with us was the best hotel experience you've had in recent months. We strive to provide exceptional service and comfort to all our guests, and it's rewarding to know we hit the mark with you. We look forward to welcoming you back for another fantastic stay soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to highway. Good restaurants close by.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 14일
Thank you, David, for your glowing review! We're delighted to hear that our convenient location near the highway and the nearby dining options enhanced your stay. We hope to welcome you back soon for another enjoyable experience!

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations were clean and staff members were great.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 10일
Hello Nicole,Thank you so much for the perfect rating and for taking the time to share your experience on Expedia! We're thrilled to hear that you found our accommodations clean and our staff members great. Our team strives to provide a welcoming and comfortable environment for all our guests, and it's wonderful to know we've succeeded during your stay. We look forward to welcoming you back in the future. Safe travels until then!

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For travelers from upstate NY (above Albany) this is a perfect stop that's about halfway between home and South Carolina. Specifically Myrtle Beach.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
Dear Dan,Thank you so much for taking the time to leave us this fantastic 5-star review on Expedia! We're thrilled to hear that our location serves as the perfect halfway point for your travels from upstate NY to Myrtle Beach, South Carolina.Our goal is to provide a comfortable and convenient stopping point for travelers like yourself, and it's great to know we've achieved that for you. We hope to be your go-to spot each time you make this journey. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Safe travels, and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Delvin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todd treated us great! Thx
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Hello Delvin,Thank you so much for taking the time to leave us this amazing review on Expedia! We are thrilled to hear about your wonderful experience with Todd. It's always heartwarming to learn that our team members have made your stay extra special. We'll make sure to pass your kind words along to Todd, who will be delighted to know he helped make your visit memorable.Thank you for choosing us, and we hope to have the opportunity to welcome you back again soon!

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 숙박 시설 상태 및 시설
Breakfast was good. Room clean with everything you need. Only problem people smoking and dogs barking …
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Dear Margaret,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our breakfast offerings and found your room to be clean and well-equipped for your needs.We apologize for any inconvenience caused by other guests smoking and dogs barking. We strive to provide a comfortable and enjoyable stay for all our guests, and we will address these concerns with our team to ensure they are properly managed in the future.We appreciate your patronage and hope to welcome you back for another pleasant stay soon.

10/10 - 훌륭해요

Jacqueline

Fast and efficient check in
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
Thank you so much for your fantastic review, Jacqueline! We're thrilled to hear that you had a fast and efficient check-in experience with us. Providing seamless service is always our goal, and we're delighted to know we hit the mark for you. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We can't wait to welcome you back soon!

10/10 - 훌륭해요

sheila

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Convenience.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 1일
Hello Sheila,Thank you so much for your wonderful 5-star review on Expedia! We're thrilled to hear that you found our services convenient. Our team works hard to ensure a seamless experience for our guests, and it's rewarding to know we've achieved that for you. If there's anything more we can do to make your next experience even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager on duty was very pleasant. As was the breakfast staff. Very helpful. Room was clean. Food was good
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 1일
Dear Robert,Thank you so much for taking the time to leave us this wonderful review on Expedia! We're thrilled to hear that you had a pleasant experience with us, from the warm welcome by our manager on duty to the attentiveness of our breakfast staff. It's always encouraging to know that our efforts to maintain cleanliness and provide delicious food have been recognized and appreciated.Your kind words mean a lot to us, and we'll be sure to share your compliments with our team, who will be delighted to hear that their hard work has helped make your stay enjoyable. It's guests like you that make our job truly rewarding.We look forward to welcoming you back in the future for another great experience. Should you need anything or have any suggestions on how we can make your next stay even better, please don't hesitate to let us know.

10/10 - 훌륭해요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is on the highway, so very convenient but you do hear the cars ( didn’t bother us, but some would complain). We had our dog with us and there was some green space, so that was helpful. The staff were friendly
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Thank you, Roberta, for taking the time to share your experience! We're delighted to hear that our convenient location and pet-friendly amenities met your needs. Your feedback is invaluable, and we appreciate your understanding regarding the noise from the highway. We're thrilled that our friendly staff made your stay enjoyable. We hope to welcome you and your furry friend back soon!

10/10 - 훌륭해요

Brenda

Check in was smooth. Room is clean and comfortable beds. Nice treadmills in the fitness room.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 1일
Thank you, Brenda, for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that your check-in was smooth and that you found our rooms clean and comfortable. Our team takes great pride in providing exceptional service and amenities like our fitness room. We hope to welcome you back again soon for another fantastic stay!

10/10 - 훌륭해요

Breeze

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Michelle 님, Towson

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here several times and are always happy with the hotel. The staff is extremely helpful and kind. The rooms, lobby and pool are very clean. The location is convenient to area activities including WhiteTail ski resort (25 minutes away). The only downside is some noise from the highway. We will definitely return when we are in the area again!
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 20일
Dear Michelle,Thank you for taking the time to share your experience with us and for your continued loyalty. We're thrilled to hear that our staff's helpfulness and kindness stand out during your stays, and that you find our hotel, including the rooms, lobby, and pool, to be very clean and conveniently located for your activities, especially your visits to WhiteTail ski resort.We appreciate your feedback regarding the noise from the highway. Please know that we are constantly seeking ways to improve our guests' comfort and will look into possible solutions to minimize this inconvenience.We're honored that you choose to stay with us when you're in the area and look forward to welcoming you back soon. If there's anything specific you need during your next visit or if you have suggestions that could enhance your future stays, please don't hesitate to let us know.

10/10 - 훌륭해요

ChanZito

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 25일
Thank you so much for the perfect rating, ChanZito! We're thrilled to hear that you had a fantastic experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Monise Alexis

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Great
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 18일
Dear Monise Alexis,Thank you so much for your wonderful 5-star review on Expedia! We're thrilled to hear you had a great experience. Our team works hard to ensure every guest has a memorable stay, and your feedback is incredibly rewarding.Should you have any more feedback or need any assistance in planning your next visit, please don't hesitate to reach out. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is how Hampton Inn's used to be! Excellent stay and great service from all staff.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 18일
Dear Brian,Thank you so much for taking the time to leave us this wonderful 5-star review on Expedia! We're absolutely thrilled to hear that you had an excellent stay with us and that our team's service exceeded your expectations, reminding you of the classic Hampton Inn experience.Our staff strives to provide the highest level of hospitality and service to all our guests, and it's heartening to know that their efforts made a significant difference in your stay. We'll be sure to pass along your kind words to the entire team as a testament to their hard work and dedication.We look forward to welcoming you back for another memorable experience. Thank you for choosing to stay with us, and should you have any requests or need assistance with future bookings, please don't hesitate to reach out.

10/10 - 훌륭해요

Patrick

2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Thank you so much for choosing our establishment and for taking the time to share your positive experience! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.

10/10 - 훌륭해요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed staying at this hotel. The front desk staff were equal parts professional and personable. The hotel is located just off I-81, which is very convenient. The only slight issue was that the entry could use some better lighting to find the entrance to the driveway into the parking lot. The room was very clean, and the beds and multiple pillows were very comfortable. I liked that the coffee and hot water for tea and cocoa was always available and hot. Nice variety of hot (eggs, meat, potatoes, oatmeal, waffles) and cold (yogurt, fresh fruit, assorted cakes, cereals, juice) foods were well supplied, and the buffet and breakfast seating area was kept clean throughout the breakfast rush. Overall, a great stay! Can’t wait to return!
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 12일
Dear Eileen,Thank you so much for choosing to stay with us and for taking the time to share your experience! We're thrilled to hear that you enjoyed your time at our hotel.We greatly appreciate your compliments regarding our front desk staff's professionalism and friendliness. Providing exceptional service is our top priority, and we're delighted to hear that we met your expectations in this regard.We apologize for any inconvenience you experienced with the lighting at the entrance to our parking lot. Your feedback is valuable to us, and we will certainly look into improving the lighting to enhance the arrival experience for our guests.It's wonderful to know that you found your room to be clean and comfortable, and that you appreciated the variety of food options available during breakfast. We strive to provide a pleasant dining experience for our guests, and we're glad you enjoyed it.Thank you again for your kind words, and we can't wait to welcome you back for another great stay! If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.

10/10 - 훌륭해요

James

연인과의 여행
Everything was very good! The breakfast was delicious!!!
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 12일
Hello James,Thank you so much for taking the time to leave us a 5-star rating on Expedia! We're thrilled to hear that you enjoyed your stay with us, especially the breakfast. Our team works hard to deliver an exceptional experience for our guests, and your feedback is incredibly rewarding. We look forward to welcoming you back in the near future for another wonderful stay.

10/10 - 훌륭해요

Loretta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good breakfast.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 12일
Dear Loretta,Thank you so much for your fantastic 5-star review on Expedia! We're thrilled to hear that you enjoyed the breakfast during your stay with us. Our team works hard to offer a wide variety of delicious and satisfying options, and it's rewarding to know that it made a positive impact on your experience.We hope to have the pleasure of welcoming you back soon for another delightful stay (and breakfast)!

10/10 - 훌륭해요

Roger

2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Hi Roger,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a 5-star experience with us. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

CAROLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location when traveling on I-81,Everything is excellent. Only thing I wish there was some walkable dining options. After driving 500 miles , the last I want to do is get behind the wheel again. Other than that , The Hotel is excellent.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 5일
Dear James,Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and found our location along I-81 to be excellent for your travel needs. It's our top priority to provide a comfortable and convenient experience for all our guests, and we're glad we could achieve that for you.We understand how after a long drive, venturing out again for a meal might not be very appealing. Your feedback is invaluable, and we're continually exploring ways to enhance our guests' experiences. Our front desk is always ready to recommend local delivery services that bring a variety of dining choices right to your door.Thank you again for choosing to stay with us, and for taking the time to leave this review. We look forward to welcoming you back on your next journey through the Hagerstown area. Safe travels!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

frederick 님, Newberry Park

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, curteous, professional. exactly what to be expected for the price.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 24일
Thank you for taking the time to share your positive experience with us. We're delighted to hear that our commitment to cleanliness, courtesy, and professionalism met your expectations. Your satisfaction is our priority, and we appreciate your valuable feedback. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Babak 님, Centerville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 22일
Thank you for taking the time to share your positive experience, Babak! We're delighted to hear that our staff made your visit enjoyable. Your feedback is valuable to us, and we look forward to welcoming you again in the future.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly balanced
Check-in was smooth, amenities as promised, room comfort and cleanliness left nothing to be desired! Front desk was the perfect level of friendly and helpful without being fake or overwhelming. Breakfast was awesome, pool was fun for the kids, room layout and function provided everything we needed. Such a relief to not have a single complaint! Thank you Sarah and Karin :D (Kings Pizza is a great choice for take-out/delivery :)
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 18일
Thank you for sharing your positive feedback! We're delighted to hear that your check-in was smooth, amenities met expectations, and your overall experience was enjoyable. We're especially pleased to know that our team, Sarah and Karin, contributed to making your stay memorable. Your kind words mean a lot to us. If you ever plan to visit again, we look forward to hosting you.

10/10 - 훌륭해요

sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area, the room is clean and neat
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 16일
Thank you, Sherry, for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the nice area and found the room clean and neat. Providing a comfortable and pleasant stay is our top priority, and we appreciate your feedback. If you have any specific suggestions or if there's anything else we can do to enhance your future visits, please feel free to let us know. We look forward to welcoming you back on your next trip!

8/10 - 좋아요

Beth 님, Webster

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are great and the condition of the hotel and facilities are excellent. One problem we had is the walls are paper thin. Even normal volume conversations from neighboring rooms are easily heard.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 16일
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff and facilities to be excellent. We sincerely apologize for any inconvenience caused by the thin walls, and we appreciate your valuable input. We'll certainly look into ways to address this concern and enhance the overall experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.