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모텔 6 헤이거즈타운, 메릴랜드 여행 후기

2 out of 5
모텔 6 헤이거즈타운, 메릴랜드
11321 Massey Blvd, Hagerstown, MD

이용 후기

6.8
평점 10 - 훌륭해요. 578개 이용 후기 중 151개" "
평점 8 - 좋아요. 578개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 578개 이용 후기 중 124개" "
평점 4 - 별로예요. 578개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 578개 이용 후기 중 82개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

5.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Peet 님, 2024년 4월 19일
Thank you so much Glenn. Please come back and stay with us soon!

8/10 - 좋아요

Bobbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely a place to stay with a well seasoned clientele...
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 2일
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 - 훌륭해요

Bobbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable place to stay good hotel
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Bobbie,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We like it here its very nice quiet and clean they r pet friendly and have nice staff working here the prices are always great
2024년 1월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine hotel for the price. I've stayed there before and came back again. The rooms are fairly newly remodeled and comfy as was the bed.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very clean! Stay would have been perfect except for the snow cleanup. They scraped the parking lot outside our room for quite a while after midnight. And after we had a very tough 10 hour drive through a snowstorm, that got us there at 6:00 pm. Not sure why they needed to start in the middle of the night.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 16일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 - 너무 별로예요

Fernillie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean
When I first got there they give me someone else room. Then they couldn't get another one that I need so I had to get a smaller one.Then the toilet was broke the mirror was cracked and the lighter fixture need to be replaced. They need to really do a lot of updates to this hotel. I will never stay there again I m glad it was just for one night.everything is old and ran down. Nothing was clean the sinks was so backed up.i couldn't even take a bath the next morning I got up and left. I wouldn't let my stay there it's not even fit for one
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 2일
Hi Fernillie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 - 별로예요

Mary

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just OK
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Latrista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well I can say the room was clean and it's a quiet area and I Enjoyed my stay!! Will definitely go back Only thing is When the cops were there looking for a missing baby in the room next to me Now that made me Very Sad!!! Prayers that they found the baby....
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Latrista,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 - 좋아요

Marlene

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in was fast & easy as well as the gentleman was very friendly.. Room is spacious and VERY clean
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hi Dawn, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 - 훌륭해요

Latrista

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
A clean, quiet, and stress free night
2023년 10월에 1박 숙박함
답변 제공: Peet 님, 2023년 11월 1일
Thank you so much Peter! We hope to see you soon!

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Peet 님, 2023년 11월 1일
I’m very sorry for this Mark. Please let me know if there’s anything I can do to make sure we provide a better experience to future travelers.

10/10 - 훌륭해요

Jerry

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 31일
Hi Jerry, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is the place to be price was good
We stayed in this hotel because the Super 8 Hagerstown sucked to say the least. Didn't get our money back but we could not stay there this place was great a lot of stuff new good security good lighting felt safe
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 31일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

Thomas

2023년 10월에 1박 숙박함
답변 제공: Peet 님, 2023년 10월 17일
Thank you Thomas for the amazing feedback. We hope you come and stay with us soon!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and friendly
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

HISATAKA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Peet 님, 2023년 10월 17일
Thank you so much and we hope you come back and stay with us soon!

4/10 - 별로예요

Jennifer

2023년 8월에 2박 숙박함
답변 제공: Peet 님, 2023년 10월 17일
Jennifer, we are so sorry you had a poor experience with us. We will take this feedback and do whatever it takes to make sure all guests have a great experience in the future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
one night stay
My stay would have been much better if the motel was further away from a very busy highway, lots of road noise on a Saturday night. There is a shopping mall right across the street from the motel with many places to eat.
2023년 6월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 27일
Hi, I am sorry that the noise made your stay uncomfortable. We are working on adding some sound proofing to our new renovations so you don’t have this issue again! Please let me know if there are any other comments or ideas you have!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, quiet. Nice new toilet!
2023년 6월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 16일
Thank you so much Paul. We very much appreciate that you enjoyed your stay and are happy that our efforts to renovate the property are being noticed. Please let us know when you stay again and we will provide you with another great experience!

2/10 - 너무 별로예요

Alysa

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The only good thing about the room was the water pressure in the shower. The floor was dirty. The air conditioner and refrigerator both took all night to get cold. The room smelled absolutely terrible and the windows were bolted shut so you couldn’t get it aired out. There was a hole in the shower wall. There was pubic hair on the “clean” bath towels. The wifi constantly went in and out.
2023년 6월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 12일
Hi Alyssa I am very very sorry that you had an unpleasant experience with us. We are currently under new management and are doing everything we can to make sure this kind of thing doesn’t happen to anyone else. If you would like to call us we can figure out a way to make this right for you.

8/10 - 좋아요

Lori 님, Hagerstown

반려동물 동반 여행, 가족 여행
Before you unpack inspect the room 1st, they are sometimes not been cleaned, or something doesn't work. AC, not efficient, and is set to not go below 66, which feels more like 75. Excellent if you have animals, or are waiting for a house to open up. Just don't expect much from front desk, they just take your money. Be sure to have a cash 50 deposit ready. .and if your asked to change rooms expect to be watched and hovered over till it's done
2023년 5월에 3박 숙박함
답변 제공: Peet 님, 2023년 6월 12일
Lori, I am so sorry that this happened to you. We will be having a meeting with employees to make sure that we keep our standards high so that something like this doesn’t happen again.

8/10 - 좋아요

Marvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 9일
Thank you so much for the great review Marvin. We are so glad you enjoyed your stay and hope you stay with us again soon! Have a great weekend!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Decent place for the price (and pet friendly!)
You get what you pay for. Decent room. Laminate floors (no carpet, yay!). There's a railroad track at the far end and depending on your closeness to it, it's a bit loud and rattle-y. But I didn't hear/feel it overnight, so that's good. No coffee maker or hairdryer, but there's a microwave and fridge.
2023년 6월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 3일
Thank you so much for the amazing review. We are so glad you enjoyed your stay! We are working on the hairdryer and coffee maker and will have it for you on your next visit!

10/10 - 훌륭해요

patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price was goo d
2023년 5월에 3박 숙박함
답변 제공: Peet 님, 2023년 6월 3일
We appreciate your kindness and are glad you were satisfied

10/10 - 훌륭해요

Eileen

2023년 5월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 27일
Thank you so much Eileen. I am very pleased that you enjoyed your stay and hope you stay with us again soon!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean hotel, nice staff, w I uld stay again
2023년 5월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 3일
Thank you for the kind words. We hope to see you soon :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 3일
THANK YOU SO MUCH. WE HOPE TO SEE YOU SOON :)

4/10 - 별로예요

Cynthia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We left did not stay
2023년 5월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 2일
Hi Cynthia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

Lorrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location, just off Rt. 81. Many dining options around the area.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 2일
Hi Lorrey, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

2/10 - 너무 별로예요

Janet

2023년 5월에 2박 숙박함
답변 제공: Peet 님, 2023년 6월 9일
We are so sorry to hear about your experience with us. We are currently under new management and taking all necessary steps to make our customers’ stays as comfortable as possible. Please let us know if there is anything we can do. If you stay with us again we would love the opportunity to remedy the experience.

10/10 - 훌륭해요

Lorrey

2023년 5월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 3일
Thank you so much for staying with us. We hope to see you soon

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, accomidating
We needed a place to park our camper trailer. They had one. We didn't need to decouple. The room was very clean. It was pet friendly and the price was right.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 17일
Hi Steven,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 - 별로예요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Just run down tv didnt work and the replacement remote remote didnt work either.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 17일
Hi Eric,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Marcia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Peet 님, 2023년 6월 9일
Thank you so much Marcia! We hope to see you soon!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 9일
Thank you so much Daniel! I apologize for the delayed response. We had a change in management and have been working to improve the property so next time you stay with us will be an even better experience!

8/10 - 좋아요

Marilyn

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Motel 6 Comparatively Inexpensive and Comfortable
Quick and friendly service. The room was comfortable and had clean, fresh sheets. The bathroom looked like it had been fairly recently upgraded. The room itself was clean although baseboards (especially in the bathroom) could have been cleaner. The site is excellent. Close to the highway, shopping and restaurants. The exterior of the buildings are showing their age and need paint, repairs etc.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 11일
Hi Marilyn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

GerryAnn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Peet 님, 2023년 6월 9일
Thank you GerryAnn! We are so pleased that you enjoyed your stay. We have been doing renovations on the property and hope you stay with us soon so you can experience the changes we are making!

8/10 - 좋아요

Helen

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good!
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 14일
Hi Helen,Thank you for positively rating your stay!!Maz K.#Team6

8/10 - 좋아요

Jean

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Jessica

It was an okay stay. The traffic noise outside kept my husband awake. 🙁
2023년 3월에 1박 숙박함

4/10 - 별로예요

Sara

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Floor had spots that felt like you could fall through and the bed was on a slant.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 18일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 - 별로예요

Mark

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room felt really cheaply maintained. There was an outlet between the beds that was partially pulled out of the wall. Same for the toilet paper dispenser. The bathroom door was hung in a fashion where the upper part of the door rubbed the frame and the bottom half on the knob side had a large gap that increased to close to an inch at the bottom. The baseboard in bathroom looked like it was leaning against the wall and had chunks taken out of the top. I have stayed at 4 budget hotels in the last month by 3 different chains. This was a little more expensive than the others, but was the worst of the group.
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 16일
Hi Mark,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Soni

2023년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The towels had stains on them and there was only one bath towel the rest were small hand towels. The tub looked like it seen better days and the heat/air conditioner took forever to heat up.
2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 16일
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Richard

좋아요: 청결 상태

2/10 - 너무 별로예요

Megan

2022년 11월에 1박 숙박함
답변 제공: ...... 님, 2022년 12월 6일
Thank you for your rating.