Hakone Yumoto Hotel

Property class: 3.5

Choose dates to view prices

Close to Hakone Hot Springs and Tenzan Onsen, Hakone Yumoto Hotel provides a terrace, conference space, and a restaurant. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking

A traditional Japanese room with tatami flooring, a wooden table, and sliding doors.

Japanese Style Room, 10 Tatami-mats, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Western Room

A traditional Japanese room with tatami flooring, a wooden table, and a view of a forest through large windows.

Japanese Western Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons OR 2 Twin Beds

View all photos for Japanese Style Family Room, Non-Smoking

A traditional Japanese room with tatami flooring, a wooden table, and a view of a forested area.

Japanese Style Family Room, Non-Smoking

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Premium Triple Room, Multiple Beds, Mountain View

A modern room with two beds, a small table, and large windows offering a view of a forest.

Premium Triple Room, Multiple Beds, Mountain View

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Japanese-style room 8 tatami mats,Road side - for those who don't mind noise [Non-smoking]

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons
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About the neighborhood

Located in Yumoto, a neighborhood in Hakone, Hakone Yumoto Hotel is near a metro station and in the mountains. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • A mountainous landscape with a cable car, steam vents, and terraced mining areas.
    Hakone Hot Springs
    1 min walk - 0.0 km
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Tamadare Falls
    5 min walk - 0.4 km
  • Shogenji Temple
    9 min walk - 0.8 km
  • Sounji Temple
    15 min walk - 1.3 km

Getting around

  • Kowakidani Station
    12 min drive
  • Hakone Yumoto Station
    17 min walk
  • Haneda Airport (HND)
    85 min drive

Restaurants

  • 囲炉裏茶寮八里
    4 min drive
  • 料理茶屋花さがみ
    15 min walk
  • はつ花そば 本店
    13 min walk
  • ハイカラ中華 日清亭
    14 min walk
  • 山そば
    15 min walk

About this property

Hakone Yumoto Hotel

  • Hotel near Hakone Hot Springs
  • Close to Tenzan Onsen, Hakone Yumoto Hotel provides a terrace, conference space, and a restaurant. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), hot springs on site, and a banquet hall
    • A vending machine, an elevator, and luggage storage
    • Guest reviews give good marks for the overall condition
  • Room features
  • All guestrooms at Hakone Yumoto Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Deep soaking tubs, toilets with electronic bidets, and free toiletries
    • Refrigerators, electric kettles, and heating

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Frequently asked questions

Is Hakone Yumoto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Hakone Yumoto Hotel?

Check-out is at 10 AM.

Where is Hakone Yumoto Hotel located?

Located in Yumoto, this hotel is within a 15-minute walk of Hakone Hot Springs and Tenzan Onsen. Tamadare Falls and Hakone Toy Museum are also within 1 mi (2 km). Hakone Yumoto Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Yumoto Hotel Reviews

8.0

Very Good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 65 out of 203 reviews
Rating 8 - Good. 81 out of 203 reviews
Rating 6 - Okay. 35 out of 203 reviews
Rating 4 - Poor. 17 out of 203 reviews
Rating 2 - Terrible. 5 out of 203 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Mountain view from the room was just beautiful and meditative!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enormously impressed by our first ryokan experience. Is a very homely hotel but great value for money. Excellent food and lovely spa facilities
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice friendly hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Loved the Onsen and the amenities provided. Eat-in is kinda pricey so we ate Conbini food mostly. Walking to Hotel is not far from station BUT is uphill. The hotel has seen better days but overall it was the best value we found with on-site Onsen
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Good room bath facilities, good options and public bath as well. The sleeping foam mattresses were dirty, so we decided to use the usual Japanese floor futon mattresses.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great service by the staff. Restaurant workers were nice and generous with the things normal guests can take. Rooms were alright given they were old. Reception was pretty hard in the evening when workers did not speak any English (though the day staff did). The walk up to the hotel was long and unsafe especially if you have a lot of luggage. Neighbourhood was pretty loud at night since a lot of cars had loud exhaust driving by (but great if you are into cars).
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a ~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice and friendly, the room was a bit on the older side, but it was very large and japanese style with the beautiful view of the mountains. The only downside was the distance of the hotel from the station. We had to walk for a long time with a carry on as it only showed 15 min walk on google map, but we ended up walking for well over 25 min and it was very steep. I guess we had to get a taxi. The arent many restaurant close by so we ended up adding the dinner and breakfast whichw were both bau
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, far location

The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The beds and pillows were very hard. Breakfast was OK. Take the K bus to and from the train station. The walk to the bus stop is dangerous because of blind spots in the street, so be very careful and walk on the shoulder areas of the road.The Onsen was good, men and women have separate areas. The staff were nice and helpful. You can take a shuttle bus back to the train station. It's more convenient and cheaper. You can take the K bus to the lake and from there, take the lake cruise to the Hakone Ropeway. From the Ropeway, I don't recommend the tram and the train route to the Hakone Yumoto station. It's too long and nothing to see.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable, with a nice hot springs onsen included (although a small municipal hot springs tax will be added to your bill at check out.) The hotel is a 20 minute walk from the station which is a haul with baggage, especially because you have to climb a bunch of stairs. There is a bus but it doesn’t run frequently. Of course you can take a taxi. A minor complaint is that they have a low table and chairs set up in your room and you have to move them yourself to set up your futon. I appreciated the mattresses in the closet- we put them on top of the futon which made it more comfortable.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
The free drinks in the evening were nice.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
There was an onsen on site. That was the best part. I didn't like the room at all, dirty , barren with limited amenities.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Hakone Yumoto Hotel looks old from the outside, and the rooms are also very outdated. It is located in an inconvenient area as well. The first room we were given only had futons, and the walls were moldy and turning black. We paid extra to switch to a room with beds, but that room was also old, and we even had a frightening paranormal experience during our stay. We were so scared that we left early in the morning. We will not be returning.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Showe. Bathroom challenging for taller peopel
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom.
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old.
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.
Stayed 2 nights in Jul 2024