숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

알로하 하 롱 호텔 여행 후기

3.5 out of 5
알로하 하 롱 호텔
Ha Long Street, Bai Chay Ward, Ha Long, City, Ha Long, Quang Ninh (province)

이용 후기

6.6
평점 10 - 훌륭해요. 25개 이용 후기 중 2개" "
평점 8 - 좋아요. 25개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 25개 이용 후기 중 12개" "
평점 4 - 별로예요. 25개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 25개 이용 후기 중 0개" "

7.6/10

청결 상태

6.8/10

직원 및 서비스

4.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

duck jae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: STARCITY HALONG BAY HOTEL 님, 2019년 3월 23일
Thank you for your trust and choosing Starcity HaLong Bay Hotel for your stay. Wish you have a good day! Best regards!

6/10 - 괜찮아요

Hyuckjin 님, Korea

별로예요: 객실의 편안함
불만족
별도였음. 위치 및 주변 환경이 매우 미흡. 다만 아침식사는 만족

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스

8/10 - 좋아요

Jeong Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Elias

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
øv oplevelse i bund og grund.
Det var under al kritik. Absolut ikke som annonceret, damen i receptionen forsøgte at score ekstra penge ved at give misvisende informationer omkring priser ved ekstra overnatning. Byggelarm hele døgnet, og dårlig morgenmad. Hotellet har så også skiftet navn midt i det hele, således at det hedder aloha hotel istedet for Starcity hotel. Der var ikke baby seng som annonceret på hjemmeside, der var ikke babystol ved morgenmaden. Morgenmaden var mangelfuld og kedelig. Kan ikke anbefale dette sted.
2020년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Fotos versprechen mehr als vorgefunden. Lage anders als im Beschrieb. Renovierungen über dem Zimmer. Keine Informationen im Zimmer über Zeiten und Angebote (Frühstück, Spa etc.) Freundliches Personal.
2019년 10월에 1박 숙박함
답변 제공: Starcity HaLong Bay Hotel 님, 2019년 10월 13일
Vielen Dank, dass Sie sich für das Starcity HaLong Bay Hotel entschieden haben. Wir werden den Service mit Ihren Vorschlägen verbessern. Herzlichen Dank.

6/10 - 괜찮아요

Mai

Cam thay khong duoc thoai mai
2018년 3월에 1박 숙박함

4/10 - 별로예요

Tomasz

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is old with outdated bathroom with a disgusting & moldy shower curtain. Bed and pillow very firm - felt like sleeping on a floor. Receptionists are friendly, but barely speak English, which caused some issues with our airport transportation booking.

6/10 - 괜찮아요

Max

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Misleading
Pros: Beautiful spacious rooms with king size beds. Cons: Hotel advertised that they had a spa and fitness facility. Their staff old me it was closed When I asked where it was. When I looked for it and couldn't find it they then told informed me they didn't have one.... very dissapointing. Location is terrible, surrounded by a shanty ghetto.

4/10 - 별로예요

Paulina

좋아요: 청결 상태
별로예요: 직원 및 서비스

4/10 - 별로예요

Gianni 님, Vina del Mar, Chile

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not much to do
I book the hotel since there was a SPA and a pool, well none of them where working [Don't know if Hotels.com or hotel not showing the right information] I went in low season and really there is no need to stay in Halong Bay, I would recommend to take a tour from Hanoi [day trip, 1 night or 2 in the Boats]. There is no much to do and the closer airport is 2-3 hrs away [around 50-60 USD] Definitely I recommend the Halong bay experience in the ocean, but in the city not much to do

6/10 - 괜찮아요

M.A 님, 東京

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
微妙かな？
3泊しました。良かったのは朝食。ベトナムコーヒーは癖になる美味しさでした。ホテルスタッフもフレンドリーで、コンシェルジュ含めいろいろと相談に乗ってもらいました。良くなかったのは設備面。レストランは1階にしかないし、SPAも見当たりません。ランドリーサービスを利用しようと何度かコールしましたが、一度も出てもらえませんでした。

8/10 - 좋아요

b.bowker 님, catba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not much here
staff were excellent and the rooms and restaurant were great but halong itself is very dull with absolutely nothing to see or do.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Jojo260 님, Vietnam

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Poor service
The service was not great. With a couple of incidents making this hotel the worse one we stayed in during our trip x

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nothing special but still good
The bed was like sleeping on a park bench.

6/10 - 괜찮아요

mmxxii 님, SLC, UT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not bad but stop acting 5 star
hotel is not as big a deal from the main road and "beach" as others said. the hotel was good, the pool is an after thought that is in fact out front/side of hotel but we enjoyed it very much. maybe just because we are experienced travellers and and are grateful when we have things like a pool and an excellent view from what you paid (not allowed to say how much but it was great) The people in Halong area were not at all nice and I would not go back to the area at all. wish I had just been happy seeing pics of it for all the hassle getting there and back (not an easy ride there on shared mini-bus)

10/10 - 훌륭해요

Rosie Lee 님, Coventry, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
Really great stay! Room a lot bigger than we thought! Service was great! Rooms cleaned daily, bath robes, slippers etc. Surrounding area has everything you need at all different price ranges. Night market and beach are less than a minute walk from hotel and there are plenty of tour places around with the boat port (where the bay tours lead from) is within walking distance too. Definitely recomend!

8/10 - 좋아요

Vin 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay at Starcity
Hotel location was great but not beside of the main road. Need to walk in around 5 mins and walking distance to Halong night market. Service was excelent and friendly staff.

8/10 - 좋아요

Andy 님, Thailand-Germany

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly Hotel, good for one night
Starcity shares the problem of the whole region: Nobody will stay there longer than two nights - people visit Halong Bay on boat cruise (1 or two nights) and have one overnight stay before or after the cruise. Starcity is nice and rather well located, as a taxi can bring you anywhere you like. Breakfast was ok, but not very western, as they accomodate 95% Chinese and other Aseans. But a backpacker can easily survive - rooms are big enough, the view is ok (if the weather is on your side), staff is friendly (but speaks no English) and the restaurant in the hotel and all restaurants around the hotel are good and cheap. Starcity has got the charme of the seventies, but this common to almost all hotels in the area. Tourism industry has changed the flair over the years. Finally, we can recommend it and would come back.

6/10 - 괜찮아요

Chen 님, Singapore

Location is alright only
Hotel is in a small road with piece of empty land in front of it. Still relatively close to night market. Pool pictures on website are so deceiving, its a standalone outdoor pool by the side of the carpark. Breakfast is acceptable. Hotel mainly catered for tour groups.

8/10 - 좋아요

Jin ho 님, spore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location
overall good stay no complain

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Le personnel ne parle pas du tout anglais et est souvent incompétant ; on y perd sa patience et son temps. Sinon les chambres sont propres et agréables.

6/10 - 괜찮아요

john 님, glasgow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great view
overall good hotel with a very limited restaurant menu.very helpful staff

6/10 - 괜찮아요

ds999 님, margate, kent. uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wonderful value, comfortable hotel - great views
great value for money. up a hill about 200 yards from seafront and a one dollar taxi/mc taxi ride to public jetty with junks to see halong bay. great views from rooms with sea views on upper floors. comfy room, good a/c, clean with big comfortable bed and full size bath in bathroom. fridge with reasonably priced beers etc. great brekky with local and western items including omlette chef! reception staff very helpful, nothing too much trouble - even called united airlines office in vietnam for me - thoroughly recommend