고급 침구, 책상, 노트북 작업 공간, 다리미/다리미판

클래식 로지 - 더 힉스테드 호텔 여행 후기

3.5 out of 5
클래식 로지 - 더 힉스테드 호텔
Jobs Lane, Bolney, Hickstead, Haywards Heath, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 235개 이용 후기 중 76개" "
평점 8 - 좋아요. 235개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 235개 이용 후기 중 47개" "
평점 4 - 별로예요. 235개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 235개 이용 후기 중 6개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

John

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Amelia

2023년 11월에 1박 숙박함

8/10 - 좋아요

DELTA

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 10월 14일
Thank you for your review of the hotel, we hope to see you soon.

10/10 - 훌륭해요

Richard

2023년 9월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 10월 3일
Good afternoon Richard,I am glad you had an enjoyable stay with us and thank you for giving us a 10 out of 10 rating. we hope to welcome you back again!Many thanks,Reception team.

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
A Trip Down Memory Lane
My wife and I stayed at this hotel a number of times in the 1990s and, though I'm sure there must have been changes since, it seemed just as it was before. From experience, I know it is a very creaky hotel, so I made sure I was on the first floor and I suggest you do too. It might well not be the case now, but you always knew there was somebody above you when I stayed previously. I haven't been in a hotel for many years where I chose breakfast from a menu and was served it. That added to the time travel feeling. There were only a handful of guests when I went in, so I wonder whether you might have to wait when busy? I certainly didn't, and my breakfast, though not exactly generous in portion, was delicious - good quality food properly cooked. Staff were all very helpful and I have no complaints. There is some refurbishment going on, and if you look past the cosmetics it is comfortable enough. I would say that the premium paid for the convenient location means that while I don't feel cheated, I would not book here if I was looking for value for my money.
2023년 9월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 9월 25일
Thank you for your review of the hotel, we are glad to see that you returned again and were happy with the breakfast and the staff. Thank you for all of your recommendations on improvements, we will look into working on these issues. Many Thanks.

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic everything about was fantastic
2023년 9월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 9월 17일
Good Morning,Thank you for this great score, we hope to welcome you back in the future.Many thanks,Reception team.

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: reception supervisor 님, 2023년 9월 7일
Good evening Caroline,Thank you for leaving such a kind score. We hope to welcome you back soon.Kind regards,Reception

10/10 - 훌륭해요

Timothy

2023년 8월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 9월 25일
Thank you Timothy for your wonderful review of the hotel. We hope to see you again soon.

8/10 - 좋아요

Clare

2023년 8월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 8월 29일
Good afternoon,Thank you for taking the time to rate your stay. we look forward to welcoming you back in the future.Many thanks,The Hickstead hotel

6/10 - 괜찮아요

Susan

연인과의 여행
2023년 8월에 1박 숙박함
답변 제공: Hickstead Reception Team 님, 2023년 8월 27일
Thank you for your review, I hope you enjoyed your stay. Many thanks, The Hickstead Hotel Reception Team.

10/10 - 훌륭해요

karen

2023년 8월에 1박 숙박함
답변 제공: Reception supervisor - The Hickstead Hotel 님, 2023년 9월 16일
Good morning Karen,Thank you so much for giving us a 5 out of 5 I am glad you enjoyed your stay with us, we hope to welcome you back soon.Kind regards,Reception team.

6/10 - 괜찮아요

Lorraine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had an unpleasant odour, dog in next door room whined and barked. Pillows lumpy and uncomfortable. Decor dated. Bedding dated. Cobwebs. Disappointing for a £90 stay. Won’t book again
2023년 8월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 8월 27일
Thank you for your review. We apologise that your stay with us was not up to the usual standards and we will endeavour to improve this and take your comments on board. Many thanks.

8/10 - 좋아요

Candice

2023년 8월에 1박 숙박함
답변 제공: Hickstead Reception Team 님, 2023년 8월 21일
Hello Candice, Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 - 좋아요

Wendy

2023년 8월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 8월 21일
Hello Wendy,Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Stayed in the two storey newer annex. Rooms are large. Bed maybe too hard for some. All staff very professional. One gripe was that window handle came off in my hand. Windows do need looking at. No air con but even though warm outside fan provided did the job. Breakfast excellent. Price excellent. Very convenient to pop into Brighton.
2023년 8월에 3박 숙박함
답변 제공: tasha 님, 2023년 8월 12일
Hi Adam, Thank you for taking the time to leave us your review, we are glad you enjoyed your stay we us, we will take your feedback and let the team know and look into these issues.we hope to welcome you back to the hotel soon.kind regards Hickstead Hotel Team.

10/10 - 훌륭해요

Michaël

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great establishment. Very easy for car-users. Met all of our expectations and was as advertised.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Hello Michael, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back to the hotel soon. Kind regards, Kellie

8/10 - 좋아요

Felicity

2023년 7월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 8월 4일
Good afternoon,Thank you for taking the time to leave this review. We are glad you had an enjoyable stay and we hope to welcome you back in the future!Kind regards,Hickstead hotel Reception team

10/10 - 훌륭해요

Mike

2023년 7월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 27일
Thank you for your positive feedback, we hope to welcome you back soon !Kind regards,

8/10 - 좋아요

Richard

2023년 7월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 25일
Thank you for your positive feedback, we hope to welcome you back next time.

8/10 - 좋아요

Wendy

2023년 7월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 12일
Hello Wendy,Thank you so much for taking the time to leave this rating of us. We are so glad you had a nice stay and hope to welcome you back soon !Kind regardsReception team

10/10 - 훌륭해요

Finbarr

2023년 7월에 3박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 12일
Hello Finbarr,Thank you so much for leaving such a kind rating, we are so glad you had an enjoyable stay with us, and hope to welcome you back soon.Kind regards,Reception Team

8/10 - 좋아요

Pat

2023년 6월에 3박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 12일
Hello Pat,Thank you for leaving the time to leave this rating for us it is much appreciated.We hope to welcome you back soon!Kind regards,Reception team

4/10 - 별로예요

Corinna

2023년 6월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 12일
Hello Corinna,Thank you for taking the time to leave this score. I am sorry to hear that things didn't go so well for your stay with us. kind regards,Reception team

4/10 - 별로예요

Charlie

2023년 6월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 12일
Hello Charlie,Thank you for taking the time to leave this score.I am sorry things didn't go so well for your stay.Kind Regards,Reception team

10/10 - 훌륭해요

Peter

2023년 6월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 7월 12일
Hello Peter,Thank you for such a nice rating.We look forward to welcoming you back soon!Kind regards,Reception team

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 6월 21일
Hello Jonathan, Thank you for taking the time to leave this review. Also, thank you for leaving us such a great score.We hope to welcome you back to the hotel soon. Kind regards, Reception Team

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful. The room was very comfortable and the location is good.
2023년 6월에 1박 숙박함
답변 제공: Hickstead Reception Team 님, 2023년 7월 12일
Hello, Thank you for such lovely feedback.We look forward to welcoming you back in the future.kind regards,

10/10 - 훌륭해요

Anita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the multi shampoo, wash liquid could be improved upon
2023년 6월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 6월 14일
Thank you for taking the time to leave your review. Also for your great score. We look forward to welcoming you back in the future. Kind regards, Reception Team.

4/10 - 별로예요

Alwyn

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 6월 14일
Thank you for taking the time to fill in your feedback post-stay review. Kind regards,The Hickstead Hotel - Reception team

8/10 - 좋아요

Wendy

2023년 5월에 2박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 5월 31일
Hello Wendy, Thank you for taking the time to leave this review of your stay. We look forward to welcoming you back again soon. Kind regards, Reception Team

8/10 - 좋아요

Andrew

2023년 5월에 3박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 5월 26일
Hello Andrew, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back in the future. Kind regards, Reception Tea,

8/10 - 좋아요

Simon

2023년 5월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 6월 14일
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

8/10 - 좋아요

Clive

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property, with friendly staff. Very dog-friendly too. Pity there was no option for those like me who had to check-out before the 8am start for breakfast at weekends.
2023년 5월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 5월 26일
Hello Clive, Thank you for taking the time to fill in your review of your recent stay here with us. I am so sorry to hear you couldn't have breakfast with us during your stay. We are more than happy to prepare a continental breakfast or a tale away bag if you are leaving before breakfast starts. Please let us know for future bookings and we can get this ready for you. Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 - 좋아요

Anthony

2023년 5월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 6월 14일
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

10/10 - 훌륭해요

Wendy

2023년 5월에 3박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 5월 19일
Hello Wendy, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing at all it was a lovely hotel we will be coming back again.
2023년 5월에 2박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 5월 19일
Hello Robin, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 - 훌륭해요

Rachael

2023년 5월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 5월 19일
Hello Rachael, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

6/10 - 괜찮아요

Peter

출장 여행
2023년 5월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 5월 6일
Hello Peter ,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

4/10 - 별로예요

Rochelle

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Bathroom cleanliness left a lot to be desired.
2023년 4월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 5월 2일
Hello Rochelle, Thank you for taking the time to leave this feedback following your stay here with us. I am so sorry to hear we didn't live up to standards during your stay, I will be talking with housekeeping to get to the bottom of these problems and get this rectified for any future stays.Hickstead Reception Team

6/10 - 괜찮아요

Carol

2023년 4월에 2박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 5월 2일
Hello Carol,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

10/10 - 훌륭해요

Samantha

2023년 4월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 5월 2일
Hello Samantha, Thank you for taking the time to leave this feedback following your stay here with us. Also, thank you so much for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 - 좋아요

Paul

2023년 4월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 4월 10일
Hello Paul, Thank you for taking the time to fill in your post stay review following your stay here with us. We Look forward to welcoming you back to the hotel in the future. Kind regards, The Hickstead Team.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 5월 2일
Hello Steven,Thank you for taking the time to leave this feedback following your stay here with us. Also for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 - 좋아요

Mark

2023년 4월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 5월 2일
Hello Mark, Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had difficulty finding the hotel but everything else was excellent
2023년 3월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 4월 3일
Hello Catherine, Thank you for taking the time to fill in this review following your stay here with us. I am so glad you enjoyed your stay and we look forward to welcoming you back to the hotel soon. Kind regards, Kellie MasonGeneral manager

2/10 - 너무 별로예요

Accucraft

출장 여행
별로예요: 숙박 시설 상태 및 시설
Won't be staying again!
Not a great stay. Arrived on a Saturday night to be told that the restaurant was closed (probably because there were fewer that half a dozen guests staying). The room was baltic so had to ask for the heating to be turned on, the TV was on the fritz and despite having asked for a quiet room found the one I was in was at the start of a corridor which seemed to be busy all night long, doors banging, people talking loudly, until 4.00am. The room got progressively colder, the radiator was behind thick curtains in a window bay and wouldn't heat the room so I resorted to turning the trouser press on to make some warmth!! It was made clear, when I complained, that it was my fault for not contacting the night porter! Offered a £50 refund but, on reflection, a full refund would have been more appropriate. Still awaiting the refund or some further communication.....
2023년 3월에 1박 숙박함
답변 제공: The Hickstead Hotel 님, 2023년 3월 18일
Hello Mr Langer,Thank you for taking the time to leave this review.I trust the refund has now been received, it was made the day you checked out with us but can take 3-5 days to enter your account. We am so sorry for the troubles you had during your stay. Kind regards, Kellie Mason General Manager

6/10 - 괜찮아요

Jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The venue was amazing, cannot fault the staff at all, very helpful. Although it was very frustrating that the there was no power at the property for some time of the day before checking in which meant the hot water was off during the evening, eventually came on so me and the Mrs could have a bath, but unfortunately it was not working for a shower in the morning. These were all put of the hands of the staff who were more than apologetic, some things you cannot forsee, I'd go again for sure. Overall it was a good place for the night, perhaps it would have been a different story for a few days.
답변 제공: Reception Team - The Hickstead Hotel 님, 2023년 1월 17일
Thank you for taking the time to leave this review of your recent stay here with us. Kind regards, The Hickstead Reception Team

10/10 - 훌륭해요

Jessica

2022년 12월에 1박 숙박함
답변 제공: Hickstead Reception Team 님, 2023년 1월 17일
Thank you for taking the time to leave this review. We look forward to welcoming you back in the future. Kind regards, The Hickstead Reception Team

4/10 - 별로예요

Raphael

2022년 12월에 1박 숙박함
답변 제공: Reception Team - The Hickstead Hotel 님, 2022년 12월 23일
Thank you for taking the time to leave this review of your recent stay here with us. Have a happy Christmas and Great New year.The Hickstead Hotel Reception Team