โI checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king roomโthe room we originally paid for. No apology, no explanation.
Unfortunately, the problems didnโt end there. The new room had a clogged sink that wouldnโt drain at all. We called the front desk, and it took 30 minutes for someone to show up. The...
โGreat staff at check in, clean and nice room, great access to highway. Comfortable parking and restaurants close by. Room itself had a comfy bed and clean bathroom. Would definitely stay here again.โ
โIt was a unique place to stay and Haley at the front desk was amazing. So friendly and upbeat and went out of her way to help me with my luggage to room and made me feel very special and she cared . โ
"This hotel is said to clean the room only once a week. So the floor of the room is a bit messy. Maybe because it's next to the hospital, there seem to be a lot of long-term guests, and overall, I don't recommend choosing this hotel for a family trip."