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데이즈 인 바이 윈덤 하디빌/I-95 스테이트 라인 여행 후기

2 out of 5
데이즈 인 바이 윈덤 하디빌/I-95 스테이트 라인
16633 Whyte Hardee Blvd, I-95 & Rt 17 at Exit 5, Hardeeville, SC

이용 후기

5.8
평점 10 - 훌륭해요. 746개 이용 후기 중 116개" "
평점 8 - 좋아요. 746개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 746개 이용 후기 중 156개" "
평점 4 - 별로예요. 746개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 746개 이용 후기 중 188개" "

5.6/10

청결 상태

6.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Joel

Good
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 19일
Dear Joel, What a delight to receive your review! We appreciate you taking the time to share your experience with us. While we're thrilled to see you've rated us a solid 4 out of 5, we're eager to know how we can turn that good into great! If there's anything specific you'd like to share or any aspect of your stay that stood out positively or that you feel we could improve upon, we're all ears. Your feedback is invaluable to us in our quest to provide exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back soon for an even more outstanding stay!

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs to be updated
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 17일
Dear David,We really value your feedback and care about what you have to say. We know how important it is to keep our guests' rooms modern and comfy, and we're sorry if your recent stay didn't live up to your hopes. You can be sure that we're constantly looking into ways to update and improve our property. We really value what you have to say, and we hope to have the chance to have you back in the future for a better stay. Thanks for letting us know about these problems.

6/10 - 괜찮아요

Rena

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Hotel was a little dirty. Not as bad as previous reviews. The ceilings were well overdue for some help. I’d look into fixing that up. We spent the night and by that, I mean we slept from 12:30am until 7am and had their breakfast and headed back out. For a quick rest, it’s an ok spot. For a more than that type of stay, don’t stay here. Nothing fancy. But the place does smell. The beds do smell like mildew.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 16일
Dear Rena,I'm truly sorry to hear about your experience at our hotel. Your feedback is invaluable to us, and we apologize for any cleanliness issues you encountered. Rest assured, we're taking immediate steps to address the cleanliness concerns, particularly with the ceilings and any lingering odors. We understand the importance of a comfortable stay, and it's disheartening to hear that we fell short of your expectations. We strive to provide a pleasant and welcoming environment for all our guests, and we appreciate your patience and understanding as we work to improve. If you ever decide to give us another chance, we'd love the opportunity to make it right for you. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Julio wilfredo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cool
2024년 4월에 5박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 15일
Dear Julio, We're over the moon to hear you had a stellar stay with us! Thanks a million for taking the time to share your glowing review. It's fantastic to know you found everything cool during your time with us. We can't wait to welcome you back for another fantastic experience!

6/10 - 괜찮아요

John

Basic Truck Stop Motel, nothing fancy, nothing to eat near by except fast food, gas station food
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 9일
Dear John, Thank you for sharing your feedback with us. We appreciate your honesty and understanding that our establishment is a basic truck stop motel. While we strive to provide a comfortable stay for all our guests, we understand that our location may not offer the variety of dining options some travelers seek. Your comments regarding the limited food choices nearby are duly noted, and we'll explore ways to improve this aspect for future guests.

2/10 - 너무 별로예요

Edward

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cancelled our reservation after speaking to front desk staff,being handicapped in a hotel with no elevator,a room on the second floor, long stairway,long walk down the hallway,no parking near the room,nothing appealing to a handicap, and the hotel doesn’t guarantee special requests.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 10일
Dear Edward, We deeply regret the challenges you encountered during your recent stay with us and sincerely apologize for the inconveniences you experienced. Our team strives to accommodate all guest needs to the best of our ability, and we are truly sorry that we fell short in meeting your expectations, particularly regarding your special requests and accessibility concerns. Rest assured, we have already addressed your feedback with our front desk and housekeeping teams to ensure better communication and service moving forward. Please know that your comfort and satisfaction are of utmost importance to us, and we are committed to making necessary improvements to enhance the experiences of all our guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty and grim. It was cheap so if all u are doing is drugs or a quick affair but still not even great
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 18일
Dear William,Thank you for telling us what you thought about your recent stay with us. We're very sorry to hear that your experience did not live up to your hopes. It's very important to us that our guests have a clean and comfy space, and we're sorry that we fell short in this area. You can be sure that we will address your issues right away to make sure that things get better. We try our best to give every guest a great time, and we're sorry that we weren't able to do that for you during your visit. Your opinion is very helpful to us as we work to make our services better all the time. We look forward to the chance to welcome you back in the future and give you the great stay you deserve.

10/10 - 훌륭해요

Jose

2024년 2월에 15박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 5일
Dear Jose, We greatly appreciate you taking the time to leave us such a fantastic rating! Your acknowledgment means the world to us, and we're delighted to see that your experience with us warranted a perfect score. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your stay. We look forward to welcoming you back for another exceptional experience soon!

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 편의 시설/서비스
I was treated promptly and courteously by the girl at the front desk. The room is comfortable and clean. I would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Thomas,We are thrilled to hear about your positive experiences with our front desk staff and the cleanliness and comfort of your room. We look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Laisha

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Terrible service in order to check in. My room was given to someone else “because they had been there since 10Am. Not my problem when I had already made the reservation before 9am.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Laisha,We apologize for the inconvenience you experienced during check-in. Your feedback is valuable, and we will address this with our team to prevent any similar situations in the future. We appreciate you bringing this to our attention for further review.

10/10 - 훌륭해요

Keturah

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 28일
Hi Keturah!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

8/10 - 좋아요

Abinor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
muy bien
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Abinor,We appreciate your feedback and are glad to hear you enjoyed your stay overall. If there's anything else we can assist you with, please don't hesitate to reach out to our management team directly. Safe travels!

6/10 - 괜찮아요

Laurraine Dorion

Floor not sweep. Socks dirty
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Laurraine Dorion,We appreciate your feedback and apologize for any inconvenience caused. We will share your comments with our housekeeping team for their awareness and improvement. Your comfort is important to us, and we hope to welcome you back for a better experience.

10/10 - 훌륭해요

Rhett

출장 여행
좋아요: 직원 및 서비스
Although some negative reviews online my experience was great front desk woman was superb and helpfull although the property is old the rooms were clean but could use some minor maintenance but for being the cheapest in the area welll worth the age
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 12일
Dear Rhett, We are pleased to learn about your wonderful stay at our hotel! Knowing that our customers value the hard work of our committed team members, such as our wonderful and accommodating front desk lady, always gives us hope. Although we are aware that our building may have some historical significance, we are happy to hear that the rooms were tidy and cozy. We have taken notice of your input regarding minor maintenance and will work to resolve those issues to make sure future visitors have an even better experience. We are happy to hear that you thought we were well worth the money because we take pleasure in providing excellent value. Looking forward to having you visit us again for a fantastic stay!

10/10 - 훌륭해요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I like the place.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Jennifer,Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We hope to welcome you back again soon for another great experience.

4/10 - 별로예요

Jacqueline 님, Rocklin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was so dirty and uncomfortable
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 9일
Dear Jacqueline, We're truly sorry to hear about your disappointing experience during your stay. Cleanliness and comfort are paramount to us, and it's disheartening to learn that we fell short of your expectations in these areas. Your feedback is invaluable, and we take it seriously as we continuously strive to improve. We'll address these issues promptly to ensure they're rectified, and we hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future.

8/10 - 좋아요

Pedro

2024년 2월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 20일
Hi Pedro!What a fantastic review! We're so happy to hear that you had such a positive time with us. Although further details on your unforgettable stay would have been appreciated, your good review conveys a great deal. Your opinion is important in helping us to maintain our commitment to providing outstanding service and comfort to each and every one of our visitors. We would be honored to earn that additional star from you with an even more lovely experience if you ever find yourself back in the region. Your decision to continue with us is much appreciated.

8/10 - 좋아요

Deeann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the price if not expecting Tashmahall.
Friendly staff. Clean room with frig and microwave. Nice hot shower. The Hotel is older but overall the room was decent. Worth the price. Only complaint would be the noise from the interstate, but not the hotels fault.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 11일
Hi Deeann!Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly, the room clean, and appreciated the convenience of having a fridge and microwave. It's fantastic that you enjoyed a nice hot shower – we believe those small comforts make a big difference. We understand that our hotel has some age, but we're delighted that you found your room to be decent and worth the price. We apologize for any noise disturbances from the interstate; while it's beyond our control, we appreciate your understanding. Your feedback is invaluable, and we hope to welcome you back for another delightful stay soon!

2/10 - 너무 별로예요

shelley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Holes in ceiling. No hot water. Filthy. Fan light in bathroom screaching noise. Paint falling off the entrance door. Cigarette burns on edge of tub. Lights falling off the wall. Mattress ancient and lumpy. Cover linens on bed torn.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello shelley, Thank you for taking the time to share your experience with us. We regret to learn of the issues you encountered during your stay. Our team strives to provide a comfortable and pleasant stay for all guests, and we apologize for any inconvenience caused. We encourage you to reach out to our management team directly for further assistance and resolution. We appreciate your feedback and will use it to improve our services.

10/10 - 훌륭해요

Jose

2023년 12월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 22일
Dear Jose, Hooray for the fantastic 5 out of 5 rating! Your succinct feedback speaks volumes, and we're absolutely thrilled to hear that your experience at our hotel was top-notch. Your satisfaction is our utmost priority, and we're delighted to have met and exceeded your expectations. We believe in creating memorable moments for our guests, and it seems like we hit the mark with your stay. If you ever find yourself back in the area, we can't wait to welcome you for another round of excellence. Cheers to your wonderful rating, and here's to more five-star stays in the future!

2/10 - 너무 별로예요

Viren

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 2일
Greetings Viren, We appreciate you taking the time to share your feedback, and we're sorry to see that your experience fell short of expectations. Your satisfaction is our top priority, and we would genuinely value any additional details you could provide about your stay to help us better understand and address the concerns you may have had. Please feel free to reach out to our customer service team directly so we can learn more about your specific experience and take the necessary steps to improve. We truly value your perspective and hope to have the opportunity to make amends in the future.

2/10 - 너무 별로예요

Laura

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The walls were literally falling apart, bathroom had NO water pressure. You can hear highway noise all night.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 2일
Dear Laura, We appreciate you taking the time to share your recent experience with us, and we are sorry to hear that your stay fell short of your expectations. We sincerely apologize for the problems you faced with the walls, the lack of water pressure in the bathroom, and the distracting highway noise. We value your input and want to assure you that we take your issues seriously. Our team is already working hard to address and resolve these concerns as soon as possible to provide our guests with a more comfortable and delightful stay in the future. We apologize for any inconvenience and appreciate your patience. If your travels lead you back to the region, we would be delighted to assist you with an improved experience.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 28일
Hello Maria, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you gave us a perfect 10 out of 10 rating. Your satisfaction is our top priority, and we are delighted that you had a positive experience during your stay. However, we noticed that you left no specific comment. We would love to hear more about what aspects of your visit stood out to you or if there's anything specific that contributed to your exceptional rating. Your insights are invaluable in helping us continually improve and provide the best possible service. We look forward to welcoming you back in the future and ensuring another outstanding stay.

6/10 - 괜찮아요

David

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 28일
Dear David, Thank you for taking the time to share your feedback with us. We sincerely appreciate your decision to stay at our hotel and value your input. We strive to provide an exceptional experience for all our guests, and it is disheartening to see that your stay did not meet your expectations, as indicated by the 3 out of 5 rating. We would love to learn more about your specific concerns so that we can address them and enhance our services. Your satisfaction is our top priority, and we are committed to making improvements based on your valuable feedback. Please feel free to reach out to our guest services team with more details, as your insights play a crucial role in helping us deliver an even better experience for future guests. We sincerely hope to have the opportunity to welcome you back and exceed your expectations in the future.

2/10 - 너무 별로예요

Angel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 28일
Dear Angel,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short of expectations, as reflected in your rating of 2 out of 10. We deeply regret any inconvenience you may have encountered during your stay. Our commitment to providing exceptional service is paramount, and we take your concerns seriously. Please know that we are actively addressing the issues you've raised, and we are dedicated to making the necessary improvements to enhance the overall guest experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future to showcase the positive changes we have implemented.

8/10 - 좋아요

Terry

답변 제공: Guest Relations Management 님, 2024년 2월 8일
Dear Terry, We're overjoyed to hear that you enjoyed your stay with us, earning us a fantastic 4 out of 5 rating! Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. It's evident that you had a positive experience overall, and we're delighted to have played a part in making your stay memorable.We're glad you found our hotel to be a welcoming retreat during your travels. Your satisfaction with our accommodations and amenities is our top priority, and we're thrilled to know that we met your expectations. As we aim for perfection, we'll certainly take note of your feedback regarding areas for improvement. Rest assured, your comments will be shared with our team to ensure that we maintain the high standards that our guests have come to expect. We look forward to welcoming you back for another exceptional stay in the near future!

8/10 - 좋아요

Monica

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff checkin was great but rooms are VERY dated therefore does not look or feel as clean as it could be.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 20일
Dear Monica, We're absolutely thrilled to receive your feedback and want to express our sincere gratitude for sharing your thoughts with us! We're delighted to hear that your check-in experience with our staff left a positive impression. Your comfort is our top priority, and we appreciate your insights regarding the room's appearance. We've taken note of your comments, and we're excited to share that we're already in the process of implementing updates to ensure a fresh and modern atmosphere. Your input is invaluable to us, and we can't wait to welcome you back for an even more enjoyable stay in the near future. Cheers to making every moment with us exceptional!

8/10 - 좋아요

Hgary

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked room with king bed. Was told at check in only had 2 double beds. But the young lady at the desk went the extra mile and found me a room with a king bed
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 11일
Dear Hgary,We're absolutely delighted to hear about your positive experience during your recent stay with us! It's heartening to know that our dedicated team, especially the wonderful young lady at the front desk, went above and beyond to ensure your comfort. We sincerely appreciate your understanding regarding the initial mix-up with the room type, and we're thrilled that our team swiftly resolved the situation, finding you a room with a king bed. Your kind words serve as a testament to our commitment to providing exceptional service. We look forward to welcoming you back for another fantastic stay, ensuring every aspect of your visit is nothing short of extraordinary!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 6일
Hi Maria!We appreciate your positive review and support! A perfect 10 out of 10 rating speaks volumes, and we're absolutely thrilled to have exceeded your expectations during your stay with us! Your glowing review, though concise, resonates loud and clear. It's truly heartening to know that you found everything to your satisfaction. Our team takes immense pride in creating memorable experiences, and your positive feedback fuels our passion to continue delivering exceptional service. We hope to welcome you back soon for another outstanding stay!

6/10 - 괜찮아요

RICHARD

연인과의 여행
The bathroom walls were split and in poor repair. The bathtub was filthy.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 6일
Dear Richard,We appreciate your choice to share your experience with us. While we noticed there wasn't a specific rating or comment attached, we're thrilled to know you took the time to let us know about your stay. Your feedback is incredibly valuable to us, and we're here to ensure every aspect of your visit is exceptional. If there's anything you'd like to share or discuss further, please don't hesitate to reach out. We look forward to the opportunity to welcome you back and make your next stay even more unforgettable!

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 28일
Hi Donna,We're absolutely thankful to receive your 4 out of 5 rating! While we would have loved to hear more about your stay, we're genuinely grateful for your positive assessment. It's our goal to ensure every guest has an outstanding experience, and your feedback fuels our commitment to excellence. We hope to have the pleasure of hosting you again soon, and perhaps next time, you might have a little extra time to share your thoughts on what made your stay memorable.

2/10 - 너무 별로예요

mark

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Room room was awful. The bed cover had huge stains, light fixtures had cob webs and the entire room looked like a horse stall. The sink had hot water but the shower would never get hot.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 9일
Dear Mark,I'm genuinely sorry to hear about your disappointing experience during your stay with us. It's disheartening to learn about the condition of your room, from the stained bed cover to the overlooked cobwebs. We understand the importance of a clean and comfortable environment, and it's clear we fell short of your expectations. Your feedback is invaluable, and we're committed to addressing these issues promptly to ensure a much-improved experience for our future guests. Please accept our sincere apologies, and we hope for the opportunity to make it right if you choose to stay with us again.

8/10 - 좋아요

kim

좋아요: 청결 상태, 직원 및 서비스
Perfect place for just a night of sleep. It's not your rich high end place. So if your a snob don't go. But if your looking for an ok place that's cheap to stay at ok. It's run down but so what. Thank you. Very friendly staff.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 6일
Hi Kim!We appreciate your candid and honest feedback. We understand that not every traveler is seeking a high-end luxury experience, and we take pride in providing a budget-friendly option for those looking for a comfortable place to rest their heads. Our staff is dedicated to creating a warm and welcoming atmosphere for all our guests, and it's wonderful to hear that you found them friendly. While we may not be the most opulent destination, we're thrilled to have met your needs for an affordable, cozy stay. We hope to welcome you back on your next journey through the area. Safe travels!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 6일
Hi John!Thank you so much for your fantastic 10 out of 10 rating! We're absolutely thrilled to hear that you had a wonderful stay with us. We take pride in delivering exceptional experiences, and your perfect score truly warms our hearts. Although we would have loved to hear more about your stay, your silent admiration speaks volumes. We're here to make your future visits even more memorable, so don't hesitate to share your thoughts or preferences with us next time. We can't wait to welcome you back for another delightful stay!

10/10 - 훌륭해요

Adan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Adan,We appreciate your positive rating! Thank you for choosing our hotel and taking the time to share your experience. We are thrilled that you had a fantastic stay with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another exceptional experience.

10/10 - 훌륭해요

Adan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Adan,Thank you for taking the time to share your exceptional rating of our hotel! We are thrilled to have exceeded your expectations during your stay and appreciate your kind feedback. Should your travels bring you back to our area, it would be our pleasure to welcome you back for another outstanding experience.

10/10 - 훌륭해요

Ana Ivis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Ana Ivis,Thank you so much for the positive review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again soon!

4/10 - 별로예요

Jeff

별로예요: 객실의 편안함
Mediocre Hotel
Hotel staff was ok. Guy at checkin basically called us a liar as far as having an animal, saying he was going to watch us… creep. The bed was uncomfortable. The linen was rough. The walls in the bathroom were old and broken. There was no hot water, just nuke warm…. really couldn’t take a nice shower…. asked for extra towels as they only gave 2, and they said no, they needed the used ones in exchange…. not cool. otherwise, in a nice environment. On a positive note, no bed bugs…. Prolly wouldn’t stay here again though…. definitely needs an upgrade.
2023년 10월에 5박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 26일
Dear Jeff,We appreciate your feedback and are sorry to hear about your experience at our hotel. We apologize for any inconvenience you encountered during your stay. It's important to us that our guests have a comfortable and enjoyable visit, and we're sorry to hear about the issues you faced with the check-in process, the bed and linen quality, bathroom condition, and hot water availability. We will address these concerns with our team to ensure that improvements are made. As for the towel policy, we will certainly review and revise it to make your stay more convenient. We are pleased to hear your positive note about the cleanliness of our rooms. Your feedback is valuable to us, and we hope you might consider giving us another chance in the future after these necessary upgrades. Thank you for sharing your thoughts.

2/10 - 너무 별로예요

richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 26일
Dear Richard,We're sorry to hear that you didn't have a positive experience during your stay. Your feedback is valuable to us, and we would appreciate it if you could provide more details about your stay so that we can work on improving and making sure our future guests have a better experience. Our goal is to ensure that every guest feels comfortable and satisfied, and we hope to have the opportunity to make it up to you in the future. Thank you for taking the time to share your thoughts with us.

6/10 - 괜찮아요

Arthur

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 23일
Hi Arthur,Thank you for sharing your rating. If there are specific details or feedback you'd like to provide to help us improve or enhance your experience in the future, feel free to let me know. We value your input and appreciate you choosing to stay with us.

8/10 - 좋아요

Leidy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 23일
Hi Leidy,Thank you for taking the time to provide your feedback, and we're pleased to see that you rated your experience with us a 4 out of 5. We appreciate your positive score and are glad to know that despite the challenges you faced, there were aspects of your stay that met your satisfaction.Your feedback is valuable, and we aim to continually improve our services.We hope to have the pleasure of welcoming you back in the future for an even better stay.

10/10 - 훌륭해요

Prem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 23일
Hi Prem,I'm glad to hear that your experience with cleanliness was positive. Providing a clean and comfortable environment is a top priority, and I appreciate your feedback. If there are any specific areas where we excelled or if there are ways we can further enhance your experience, please feel free to share. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Room was comfortable but showing signs of age. Was about what I expected at that price range.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 23일
Dear Valued Guest,I appreciate your feedback, and I'm glad to hear that the room was comfortable. It's understandable that, at times, signs of age may be visible in accommodations within a certain price range. We constantly strive to maintain a balance between affordability and providing a comfortable stay.Your input is valued, and we hope to have the opportunity to welcome you back for another stay in the future. Thank you for choosing to stay with us!

8/10 - 좋아요

Robert

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello Robert,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location is great if you're wanting to split your time between Savannah and Hilton Head!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hi Jonathan,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 - 좋아요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice hotel and people running it. Only issue was that we could not park close to our room. Had to walk around the pool. Other than that, it was great!!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Neil,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room and your insights regarding our pool. We appreciate you taking the time to share your experience.

10/10 - 훌륭해요

Hikmat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hello Hikmat,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice owners.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Richard,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 - 별로예요

Anne

좋아요: 직원 및 서비스
I had a handicap room, but it really wasn't. The toilet was so low to the floor I thought I wouldn't be able to use it.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 21일
Hello Anne, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 - 좋아요

Kyle

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Kyle,Thank you for sharing this rating, and we welcome you to visit us again anytime.