โAll the staff members were friendly and thoughtful. They always smiled and gave us a lot of information.
Their Japanese breakfast was good.
They kept our baggage before check-in and after check-out, so we could enjoy ski all the days.
There are free ski lockers.
In 5th floor, there a onsen(hot spring) bath. It has a outside bathtub.
They took us(including ski) to the bus terminal by their car.
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โThis property was the ice cream to our trip- the property was beautifully built, maintained and allows for the best possible mountain view from the base. The service was beyond attentive and the room was like out of a magazine. If youโve got the money- splurge and do it! Watching the first snow fall from the panoramic windows was one of the highlights of our trip! โ
โwhat a lovely place. very pretty, great location. the service and staff there is wonderful bordering on magical. this was our first trip to Japan and we were so happy to have chosen hotel traumerie... โ
โKaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areasโ
โThis hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and familyโ
