“The location is remote, peaceful and lovely. It's an old building and full of character with huge, comfortable rooms. All the staff were helpful. Breakfasts were a little limited, but adequate. We didn't enjoy the one dinner we had, but it was good value. Overall I'd recommend this hotel for its excellent value accommodation and location.”
“Room seriously needed an update. Hand held shower in the tub is poor in this day and age.
Food was good - had dinner both days and was well presented and tasty.
Staff were very polite and efficient!”
“Ideally situated for visiting Port Talbot and the Gower peninsular area. The hotel was very clean, all staff very friendly and helpful (no problem each morning getting my gluten free toast) and even the basic room is lovely and spacious. Loads of parking right outside. Breakfast buffet has a good selection of foods from fruit/cereals/cooked options and sweet pastries.
The only slightly annoying thing though, is it's just off the M4/A48 junctions, so does mean if a light sleeper it can be a...
“There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of...
“Really comfy bed and room which was immaculate including a little note from housekeeping saying enjoy your stay! A lovely touch!
Breakfast and my evening meal were absolutely delicious .
All staff were very friendly and helpful.
Special mention to the chef (with the jack russell puppy) who made the most amazing breakfast!
The shower was powerful and the toiletries provided were of great quality.”
“We had a fantastic stay at the butchers arms.
They were very friendly and helpful. We had a problem with another hotel and Andrew and his team couldn’t do enough for us. What a lovely place to stay.
Very clean place. Bed was super comfy had a fantastic nights sleep.
We will definitely stay again if in the area. Thank you Andrew and all the team for looking after us. 😊😊”
“This place is a wip, but you can see they are making improvements and working hard to get it sorted. Was clean, warm and overlooking fantastic views which you would pay for in other venues. Food good. Activities like games and mags available, a bar and of course the bike.used as a stop off. Would stay again.”
“Always enjoy staying at any James Place properties, never had a complaint to make.
Clean, comfy, great decor, staff are always friendly and helpful.
Just splendid!”
“Overpriced.
Had a huge bedroom that was, on the whole, pretty clean.
Had an issue with grime in the sink. Staff didn't seem to care or offer anything in goodwill.
Breakfast was average.
Views very pretty.
Free parking - a bonus.”