호클리 히스 호텔 검색: 지금 예약 가능한 인기 숙소

“This was a last minute booking and the room wasn't ready when we arrived so we had a little wait until it was ready. The manager (Tanya I think?) was very helpful, kept us informed and gave us a free drink while we were waiting which was much appreciated. The room itself was good, it was ground floor and close to McDonalds but we couldn't hear any noise from outside. I didn't find the bed or the sofa bed particularly comfortable but it was fine for one night. The only thing that would have been...

“Clean room, easy parking with friendly and professional staff. Warm welcome with a lovely Tavern for a drink, limited menu for dinner but very tasty simple food. The inclusive breakfast buffet was excellent, good selection of cooked and continental breakfast items. We were a couple and enjoyed the knights sword fighting, brilliant performances. For families with young children there was a small park, story telling with Zog and Knights interacting throughout dinner.”

“All the hotel staff we encountered were friendly and helpful from arrival to departure which made for an enjoyable stay. Our room was a good size with a four poster bed and a nice view to the front of the property. The hotel public areas looked great and were well kept. Food and drink prices in the hotel and grounds a little on the high side.”

“아이들과 고풍스런 곳에서 잘 쉬다 왔네요. 런던에서 렌트로 가서 운전이 신경쓰이긴 했으나, 숙소는 좋았습니다.”

“The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

“Beautiful and spotless hotel and rooms. 5* however, we had paid for full breakfast on both days. First days brilliant, second day not so. Waitress not very welcoming then said sorry no cooked breakfast. Issue in kitchen so only continental available. It’s not our fault and nothing we can do. There were no croissants or fresh bread to cut, just slices. One of the toasters had a notice saying only use left side and only two strawberry yoghurts were left. I had to ask for tea on three...

“Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking.”

“An absolute gem situated very close to all the amenities Leamington Spa has to offer. We received a wonderful warm welcome from Hannah and told to treat it as our own home and come and go as we pleased. Martha greeted us on the first morning and cooked us a fabulous breakfast. First class from start to finish”

“the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges.”

“Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.”

“Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...