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이코노 로지 I-40 엑시트 286 홀브룩 여행 후기

2 out of 5
이코노 로지 I-40 엑시트 286 홀브룩
2211 Navajo Blvd., Holbrook, AZ

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 385개" "
평점 8 - 좋아요. 1001개 이용 후기 중 390개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 153개" "
평점 4 - 별로예요. 1001개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 22개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Anna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Front Desk staff were extremely kind and helpful!!!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Julie

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our hosts were kind & friendly. Breakfast offered many options that satisfied our whole family. There were various restaurants nearby to choose from & the area was safe. So glad we found this last minute spot on our way to Petrified Forest.
2024년 3월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 22일
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, from the kind and friendly hosts to the satisfying breakfast options. We're also glad to know that you found the nearby restaurants convenient and the area safe. We appreciate your kind words and hope to welcome you back if your travels bring you our way again.

6/10 - 괜찮아요

Esperanza

Ok place
2024년 2월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 12일
Thanks for your feedback.

6/10 - 괜찮아요

Theresa

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
No towels for showers left in room. Otherwise okay for a nights sleep.
2024년 2월에 1박 숙박함
답변 제공: Lionel 님, 2024년 2월 23일
Dear Theresa,We, the staff would like to thank you for choosing Econo Lodge as your choice of stay. We also thank you for your feedback. My sincere apologies for the inconvenience you had encountered. Calling the front desk, the clerk would have taken care of the issue immediately. We hope you will visit Holbrook and stay with us again. We hope you reached your destination safely. Best Regards.

6/10 - 괜찮아요

Eva

가족 여행
좋아요: 편의 시설/서비스
Very small bathroom , clean, outdated,very nice breakfast, strong good coffee. Away from 1-40 , didn't hear people next door. Good value for 1 night.
2024년 2월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 5일
Thank you for your feedback. We're glad you found the room clean, enjoyed the breakfast and strong coffee. We look forward to hosting you for another good-value stay.

10/10 - 훌륭해요

Raymond 님, Nepean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and spacious room. Good parking in front of room. Reasonable breakfast.
2024년 2월에 2박 숙박함
답변 제공: Mari 님, 2024년 2월 5일
Thank you for your positive feedback! We're pleased to hear that you enjoyed a clean and spacious room, convenient parking, and a reasonable breakfast. We look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

Marianne

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 5일
Thank you for the perfect 5/5 rating! We're thrilled that you had a fantastic experience. We look forward to hosting you again soon.

6/10 - 괜찮아요

James

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was quiet. I had some stuff in the back of the truck and nothing got stolen so that's always a plus at a hotel. Wasn't the cleanest. Short walk to the bar across the road.
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We're glad you enjoyed a quiet stay and that your belongings were secure. We apologize for any cleanliness concerns and appreciate your input. We hope to welcome you back for an improved experience.

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the friendly staff. The manager, Mary, went out of her way to make you feel welcome taking care of any issues quickly.
2024년 1월에 4박 숙박함
답변 제공: Front Desk Staff 님, 2024년 1월 27일
We're thrilled to hear that you loved our friendly staff, and we appreciate your special mention of our manager, Mari. It's wonderful to know that she went out of her way to make you feel welcome and promptly addressed any issues. We look forward to welcoming you back for another positive experience.

8/10 - 좋아요

Celia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was a nice surprise. The room was clean and comfortable BUT there were a few things that need to be taken care of that are worth mentioning, like the leaking faucet in the bathroom, the light switch as you enter was not working either. You have to go inside a dark room and find the switch to one of the lights. The reception area is not so inviting and the staff can be a bit friendlier and more welcoming. Other than that, the one night that we stayed there was comfortable enough.
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 16일
Dear [Guest's Name],Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about the cleanliness and comfort of the room; however, we apologize for the inconveniences you encountered.We are grateful for your valuable observations regarding the leaking faucet and the malfunctioning light switch. Please be assured that we are addressing these issues promptly to ensure a more seamless experience for our guests in the future.Your comments about the reception area and the staff's friendliness are noted, and we apologize if we fell short of your expectations in these aspects. We will use your feedback to enhance our service and create a more welcoming atmosphere for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Warm regards,

10/10 - 훌륭해요

Myung-Hee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 12일
Thank you for you review we appreciate your feedback.

6/10 - 괜찮아요

Sherri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Would have liked a coffee maker in room. Bathroom needs updating, too small. (Can barely turn around trying to close door) Weak internet at hotel end room. Poor lighting in room (small table lamps only) No clock in room Breakfast was good.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 9일
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our breakfast; your satisfaction means a lot to us.We also appreciate your constructive feedback regarding certain aspects that fell short of your expectations. Your feedback is invaluable in helping us identify areas for enhancement. We're grateful for your kind words about our breakfast and hope to have the opportunity to welcome you back for an even better experience.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was not ready when we checked in at 4:00. We had to wait for almost 45 minutes to get into the room.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 10일
We apologize for the delay. We did the best we could to get all our guest in at a timely manner.

6/10 - 괜찮아요

Krystal 님, Oklahoma City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 12일
We appreciate your review.

4/10 - 별로예요

Charles

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 23일
Thanks for your feedback.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is no coffee in the room. Obviously an older motel but was reasonably priced.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
Thank you for choosing to stay with us, and we appreciate your feedback. We're glad to hear that you found our motel reasonably priced. We understand the importance of having coffee in the room, and your comment is duly noted. We'll take this into consideration as we continue to enhance our amenities.

6/10 - 괜찮아요

Linda

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
Thank you for your feedback we hope to see you again soon,

10/10 - 훌륭해요

Huanxiang 님, IRVINE

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
We appreciate your feedback. Thank you and please come visit us again in your future travel plans.

10/10 - 훌륭해요

ulises

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
Thanks for your feedback we hope to see you soon.

10/10 - 훌륭해요

Zuhdi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great & clean rooms
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your positive feedback! We're delighted to hear that you found our rooms great and clean. We look forward to welcoming you back for another enjoyable stay.

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check on Pet Friendly Room Availability
Clean and comfortable one night stay. They offered a free breakfast but I am gluten free and there wasn't much that I could eat except eggs and sausage. No one was attending to the breakfast layout and they were out of sausage. I ended up going somewhere else for breakfast. I was traveling with my dog. When I reserved and paid for the room on Hotels.com there wasn't an option for registering and paying for the pet fee. When I arrived at the Econo Lodge, at first the front desk said that there weren't anymore pet rooms available. I noted that the listing did not mention a limited number of pet rooms or give me the option to register my pet at time of booking. They ended up giving me a room. However, either Hotels.com or Econo Lodge needs to make their number of pet friendly rooms available clear to the guest at the time of booking and allow the guest to register their pet and pay the pet fee at the time of booking.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for staying with us. We apologize for the inconvenience during breakfast and the pet registration process. Your feedback is valuable, and we'll work on improving these aspects. We hope to welcome you and your pet back for a better experience.

8/10 - 좋아요

Darrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We hope to see you again.

6/10 - 괜찮아요

Daniel

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thanks for your feedback.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
We appreciate your feedback we hope to see you again.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heater functioned well but was a bit loud. Room 119.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for sharing your feedback. We're glad to hear that the heater in Room 119 functioned well, but we apologize for any inconvenience caused by the noise. Your comments are valuable, and we will look into improving this aspect for a more comfortable stay in the future.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For the price, it was possibly a little better than expected. The room was somewhat run down, and smelled of stale cigarette smoke (despite being explicitly non-smoking), but the heat worked well, and the shower was nice. There were several places to eat within walking distance as well. Breakfast was perfectly acceptable. Staff were courteous.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We appreciate your comments on the value, though we apologize for the room condition. We're glad you enjoyed the amenities and found our staff courteous. We look forward to another opportunity to host you.

6/10 - 괜찮아요

Steven

Rooms in general are fine; breakfast was great. However, upon check in, could not get tv to work, and to be told “ that I just have to be smarter than the tv” But this staff person also could not get tv to operate w/o log in messages, etc. After 3 times going back and forth to ofc, I suggested to just put me in a different room with a tv that works, to which, I was accused of having an attitude. I was put in a different room, and, tv did not work in that one either. Apparently, a cable was not connected properly in back of cabinet, I guess I didn’t realize that was my responsibility to verify all connections were proper.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We apologize for the inconvenience with the TV during check-in. We'll address the issue to ensure a smoother experience in the future. We appreciate your understanding and hope to welcome you back for an improved stay.

8/10 - 좋아요

Kristene

2023년 11월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for the 4/5 rating! We appreciate your feedback and hope to exceed your expectations on your next visit.

4/10 - 별로예요

Kaleb

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very unclean bathroom, hair everywhere. Only one light in the room worked.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Elena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

2023년 11월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for the 5/5 rating! We're delighted you had a positive experience. We look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
For the price and convenience this was an excellent stay. The breakfast was better than I was expecting as well.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

kelly

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tidy and clean place, would come again
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mariana

2023년 11월에 1박 숙박함

4/10 - 별로예요

stephen 님, Girard

2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Steven

가족 여행
좋아요: 객실의 편안함
Not Impressed
We made arrangements to stay, admittingly last minute (earlier in the day). The credit card machine was inopperable, so check in took much longer than it should have. When we arrived, well after check-in time, two of our three rooms were available. One was in the process of being cleaned, and we waited nearly 40 minutes before requesting another room that was 95% done. The refrigerator in this room was missing all the shelves (room 210) which were provided from another of our rooms (room 209). The third party in our group stayed in room 212 and had an unworking heater. A trip to the front office garnered a space heater. The breakfast was adequate, but often empty on eggs and sausages. On our last morning there a group of local high school girls came in and helped themselves to the breakfast, leaving almost nothing for the guests staying there. For a last minute booking, I guess you could say we got what we paid for.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and great value.
The building is an older one but the rooms are nice and clean. Their beds are comfortable and fresh. The bathrooms were clean. The main lobby was nicely decorated for Halloween and there was a nice selection for breakfast. We will be returning.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where's the coffee?
On the room description it said there was in room coffee makers and when we got there, there wasn't. When I called down to the front desk to see if there was any in the lobby, they checked and they were all out. They did not offer to make any either.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Richard

연인과의 여행
Older hotel/motel, bargain-priced, and breakfast is included. Limited hot water, old fixtures. Pretty much what you’d expect for the area and the price.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was clean, older motel but rooms are remodeled and clean. Only complaint was our phone did not work and we couldn’t get the tv to work, management came and tried to fix but not luck.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Shawn

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quite, great for overnight or couple of mights, bathroom is small, but price is awesome so no complaints from me
2023년 10월에 1박 숙박함

8/10 - 좋아요

Darlene 님, Bloomington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quaint little place in a small little town. Convenient from I 40, Staff cordial room clean.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Stanley

2023년 10월에 1박 숙박함

4/10 - 별로예요

Isabelle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Très vieux et non entretenu
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good bang for the buck
I was very pleased with the Econo Lodge in Holbrook. For a very reasonable rate I got good service, a clean room with a comfortable bed and breakfast. It was just what I was looking for and they delivered!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Albert 님, Ganado

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front office clerk was nice.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice older renovated motel. Bed was very comfortable. Had microwave and small refrigerator. Very clean. Breakfast the next morning was good. Price was right! Would definitely stay there again if passing through Holbrook
2023년 9월에 1박 숙박함