Dear Heejin, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We would like to assure you that the cleanliness issue you encountered was definitely not the kind of service we strive to provide to our guests. Rest assured that it was an occasional case and we will look into it seriously to prevent the same from happening again in the future. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Minyoung, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Yeonjoo, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will keep up the good services and ensure all our guests a delightful stay at Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Rest assured that we will seek for continuous improvement, and to ensure everyone a great and hassle-free stay. Thank you!

Dear SEO YOUNG, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We are sorry that our teams were not answering your requests promptly sometimes as they are engaged with other guests at that moment. Rest assured that training will be reinforced towards all front line teams to ensure the best services are provided to our guests under any circumstances. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Hyunmo, Thank you for your comments. We are glad that you had a comfortable staying experience with us. Dorsett Wanchai is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. Free shuttle bus service with stops at Causeway Bay and Central is also available daily to ensure a hassle-free stay for everyone. That said, shuttle bus schedule and exact drop-off location is subject to change depending on traffic conditions. We will also review the website from time to time to ensure all the information stated is accurate and up-to-date. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Heon woong, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Mina, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Ju Kyung, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Yoona, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Saetbyeol, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We would like to assure you that the cleanliness condition you mentioned is definitely not the kind of experience we always strive to deliver to our guests. Rest assured that it was an occasional case and we will look into it seriously to prevent the same from happening again in the future. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Sangwoo, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Woo Chan, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear LTD, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Jeongmi, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We would like to assure you that the restaurant hygiene condition you mentioned is definitely not the kind of experience we always strive to deliver to our guests. Rest assured that it was an occasional case and we will look into it seriously to prevent the same from happening again in the future. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Your kind understanding is much appreciated that the room rates do vary from time to time due to the fluctuating occupancy rate. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

Dear Minji, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Valued Guest, Thank you for your review regarding your recent stay at Dorsett Wanchai. It is really nice to know that you had an enjoyable stay with us. Dorsett Wanchai is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. Free shuttle bus service with stops at Causeway Bay and Central is also available daily to ensure a hassle-free stay for everyone. In the future we will definitely seek for continuous improvement on that to ensure everyone a great staying experience with us.

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Sung Hwa, Thank you for taking the time to review your recent stay with us. As a green hotel, we have imposed a 100% indoor smoke-free policy within the hotel including all the guestrooms and public areas, with the hope to provide a greener and a more comfortable resting environment for our guests. Thank you for bringing the attention to us and rest assured that the concerned departments have been briefed on this issue to ensure every room will be kept in its best condition for our guests. Thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Hunin, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Hyelim, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Young Seuck, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Valued Guest, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. Your comment on complementary wine offer has been reflected to the concerned department for improvement. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Hunin, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Moon Suk, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Boeul, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Guest, Thank you for your comments. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Icent, Thank you for your comments. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Miseon, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Guest, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location and services. We will definitely pass your compliments to our staff to keep them motivated. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Junhyuk, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded to ensure excellent hygiene condition of all guestrooms. We apologize for any inconvenience caused. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. On your next visit, you may try out our other room types that measure up to 48 sq. m located on higher floors for more comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Daehyun, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. You are highly recommended to try out our other room types that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. We truly hope that you’ll give us the chance to regain your faith towards our hotel in the future. Thank you again for visiting Dorsett Wanchai, Hong Kong.

Dear Guest, Thank you for your comments. We are glad to hear that you had a great stay with us. On your next visit, you may try our other room types that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Eui Jong, Thank you for your comments. We are glad to hear that you had a great stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Eun soo, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Leslie, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Dorsett Wanchai, Hong Kong is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded to ensure the best services to be provided to all our guests. On your next visit, you may try out our other room types that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. Also, we’d appreciate your kind understanding that the room rates might be relatively higher than usual. You are recommended to consider our promotional packages next time. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Duck, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Dorsett Wanchai is located amid Wanchai and Causeway Bay where the closest MTR station as well as convenience store, and numerous shopping and dining options are just in minutes of walk. On your next visit, you may make use of our free shuttle bus service that goes to 14 destinations. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded to ensure the best services you encountered was not reflecting the standard of services we always strive to deliver. We are so sorry to make you wait upon your arrival. Meanwhile, we’d appreciate your kind understanding that the adjoining room is subject to hotel situation, however we will definitely try our best to meet your needs. Also, your comments on the in-room air-conditioning system are well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Yongseong, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Seung Wun, Thank you for your comments. We are delighted to hear that you had a great stay with us. Dorsett Wanchai, Hong Kong is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. On your next visit, you may make use of our free shuttle bus service that goes to 14 destinations. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear May, We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable stay.

Dear George, We are glad that you had a comfortable staying experience with us. Your compliment is definitely a great motivation for all of us to strive for even better services in the future. We will seek continuous improvement and deliver to all our guests a comfortable stay.

Dear Serena, Thank you for your comments. We regret to hear that your stay did not meet your expectations this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.

Dear Midori, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

Dear Susana, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.