야외 수영장, 08:00 ~ 22:00 오픈, 일광욕 의자

웨이파인더 와이키키 여행 후기

4 out of 5
웨이파인더 와이키키
2375 Ala Wai Blvd, Honolulu, HI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 615개 이용 후기 중 392개" "
평점 8 - 좋아요. 615개 이용 후기 중 127개" "
평점 6 - 괜찮아요. 615개 이용 후기 중 61개" "
평점 4 - 별로예요. 615개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 615개 이용 후기 중 15개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jihoon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 20일
Aloha Jihoon,Thank you for your recent stay with us. We hope you enjoyed your stay. We hope to welcome you back on your next Waikiki adventure!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Gyomin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
마트, 쇼핑센터, 해변 가까움 다만 방 크기가 너무 작고, 밖에서 나무 자르고, 노래소리때문에 시끄러움
2024년 3월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 21일
Aloha Gyomin,Mahalo for choosing Wayfinder Waikiki as your vacation destination. We truly appreciate your feedback. We apologize for any issues during your stay and would appreciate the chance in the future to provide a true Wayfinder experience.Mahalo nui loa,Wayfinder Waikiki Ohana

6/10 - 괜찮아요

Jeongheui

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
무료 주차장과 가까워 주차가 비교적 편리하고 와이키키 해변과도 가까워 지리적으로 편리했습니다. 직원들도 친절하고, 조식서비스가 없는 대신 1층 식당 할인권을 제공해 주는데 1층 식당의 모든 메뉴가 정말 맛있어서 만족했어요. 다만, 방음이 진짜 안됩니다. 저희 커플은 소음에 다소 무감각한 편인데도 밤에 너무 시끄러워서 잠을 설칠 정도였어요. 옆방 소음은 물론이고 건물 밖의 소음도 그대로 다 들려서 귀마개가 필수예요.
2024년 2월에 3박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 3월 22일
Aloha Jeongheui,Mahalo for choosing Wayfinder Waikiki as your homebase for exploring the island of Oahu! We appreciate your feedback and apologize for any inconvenience. We strive to assign people rooms base on any request such as light sleepers needing a quiet room. Being in the heart of Waikiki in the state capitol of Hawaii, it can be challenging to have a quiet room. We will send your feedback to management. If there's anything else we can do to improve on, please let us know. We hope you can give us a chance in the future to provide a true Wayfinder experience.Mahalo nui loa!

10/10 - 훌륭해요

Ji Eun 님, Cardiff

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 17일
Aloha Ji Eun,Thank you for your recent stay with us. We appreciate you taking the time to leave us a review. We look forward to seeing you again!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Seung Jung

2024년 1월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 1월 29일
Aloha Seung Jung,Mahalo for your recent stay with us here at Wayfinder. We hope that you enjoyed your stay. We'd love to welcome you back on your next island getaway!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I really enjoyed my stay at the Wayfinder as I was close to a lot of restaurants and shopping centers but went when they were having construction going on so there was no where to park my rental and I had to either pay for parking elsewhere or spend 10-20 mins finding parking along Ala Wai Blvd which was the only free parking area. Other than that it was a very good experience.
2024년 5월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 22일
Aloha Katherine,Mahalo for choosing Wayfinder Waikiki as your vacation destination. While our location was the highlight of your stay, it seems you did have some challenges with parking during your stay. We do apologize for the inconvenience and hope to have the opportunity to guide you through our chill fun property again in the future!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Heather

Was not as convenient of a location as i thought it would be
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 22일
Aloha Heather,Thank you for your recent stay with us. We truly appreciate your feedback. We apologize that our location was not as convenient as you thought it would be, especially if you had specific places to visit on the island. Hopefully the next time you come back, we can share with you the local favorite go to's that's just walking distance from our hotel! We hope to see you again soon!Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

Ellen Demelash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 6박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 23일
Aloha Ellen,Mahalo for staying with us at Wayfinder! We hope you enjoyed your stay. Please keep us in mind the next time you're in the area!Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and the staff were very nice! The location was close to the beach and within walking distance of everything.
2024년 5월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 22일
Aloha Joy,Thank you for choosing Wayfinder Waikiki. We appreciate you taking the time to leave us a review. Thank you for highlighting our clean rooms, friendly staff, and of course our convenient location. We hope you were able to take advantage of all our hotel perks. If not, you're always welcome to come back It was a pleasure having you! We hope to see you again soon!Mahalo nui loa,Wayfinder Waikiki Ohana

6/10 - 괜찮아요

Rachel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the property for 3 nights (4 days) and experienced misinformation/ miscommunication upon my arrival. I called the night before check in to confirm that I'd only need 3 days not 4 booked. I was told by the hotel staff member that that was noted and my room reserved was actually upgraded and would be held for me. When I arrived, they had me down for 4 nights and told me I didn't have an upgraded room anymore. When I got into the room I was given, it smelt like cigarette smoke (even though room/hotel was non smoking). They sent someone up to deep clean the air in the room. The room seemed to absorb the humidity as the bed and floor felt wet the entire time. I also experienced an issue with our car being valeted as our rental car came out of to us with a flat tire - which to be fair, it wasn't determined if it slowly deflated in the garage after we returned it or if it happened via staff but when it was returned the tire was perfectly fine. I asked for the night of valet to be waived, they said they would but upon check out it was on there so had to fight again for it to be removed. Despite these issues, they did have some nice staff who fixed these issues as they arose. The decor was cute and for the price it worked for what I needed. But would I ever stay there again or recommend to someone? Sadly, no. Other pros: it was walkable to the Waikiki strip without being in the middle of it all. The pool was nice, but hot tub was way too hot. free drinks on arrival.
2024년 5월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 21일
Aloha Rachel,We are very sorry to hear that your experience at the Wayfinder Waikiki was not a memorable one. It appears from the topics mentioned, you faced many challenges during your stay. It is very unfortunate that we were unable to resolve those issues while you were on property. We have shared your feedback with our leadership team so that we can resolve and improve each of those areas with regards to guest experience. Someone from our management team would appreciate the opportunity to connect with you directly. If you could please contact us at the hotel at your earliest convenience. Again, we truly apologize for the issues during your stay and would appreciate the chance in the future to provide a true Wayfinder experience. Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

zihao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 21일
Aloha Zihao,Thank you for choosing Wayfinder. We hope you enjoyed your stay with us! We hope to welcome you back soon!Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were professional, friendly, and helpful. The southwest corner of the building is under renovation/repair as of May 2024. The driveway was more narrow due to the presence of scaffolding but no other significant impact or inconvenience was caused by the construction. Excellent swimming pool, bar, and restaurant on location. Easy walk to Waikiki beach, shopping, and other dining options. I parked my rental car along Ala Wai Blvd to avoid paying $45 a night to valet park. However, parking is limited along Ala Wai Blvd so it can be frustrating and less convenient. You might end up finding a spot several blocks away and have to walk back to the hotel. Overall, the amenities were nice and I would stay here again.
2024년 5월에 7박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 21일
Aloha Thomas,Mahalo for choosing Wayfinder Waikiki. We appreciate you taking the time to share such a delightful review. Our team aims to provide a setting where great friendly vibes and comfort come together seamlessly, and we can never be more proud to hear they delivered such experience for you. It's also very exciting to hear you were able to take advantage of our very convenient location and enjoyed our hotel facilities. With that said, we can't wait to welcome you back on your next Wayfinder getaway!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Timothee 님, Lompret

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location, really walkable, close to the beach and many dining options. The hotel was nice, we stayed in a corner room which was great. Nevertheless the cleaning was not done everyday (it is ok) but it was not done when we asked for too. Not sure the staff is very reactive and attentive. The parking option was expensive but it’s the same all around Waikiki
답변 제공: Guest Services Team 님, 2024년 5월 21일
Aloha Timothee,Mahalo for choosing Wayfinder Waikiki as your vacation destination. While our location was the highlight of your stay, it appears we fell short of expectations. We sincerely apologize for the inconvenience you had to deal with. We have shared your feedback with our leadership team so that we can improve with regards to guest experience. Again, we are very sorry and would appreciate the chance in the future to provide a true Wayfinder experience.Mahalo nui loa,Wayfinder Waikiki Ohana

4/10 - 별로예요

Mitzi

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The parking situation was extremely disappointing and frustrating. Paid an additional $60 to park in a public parking that’s away from the hotel. Walking back to this hotel in the evening was nerve wracking.
2024년 5월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 21일
Aloha Mitzi,Thank you for choosing Wayfinder Waikiki as your vacation destination. We apologize that parking was a challenge for you during your stay with us as it is on a first come first serve basis. We do hope you've enjoyed the rest of our services, amenities, and our facilities to keep us in mind on your next Waikiki adventure. Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Gautier

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Bon emplacement, le reste est à améliorer surtout le service de voiturier
2024년 5월에 7박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 18일
Aloha Gautier,Mahalo for choosing Wayfinder Waikiki. While our location was the highlight of your visit, it appears we fell short of expectations. We apologize that parking was a challenge for you during your stay with us, as it is limited and on a first come first serve basis. We do hope you enjoyed the rest of our services, amenities, and our facilities to hopefully keep us in mind on your next Waikiki adventure! We'd love to welcome you back again in the near future.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the property, The rooms are small but everything else is excellent. Very welcoming and they have beach stuff that you can use at no cost. Easy to get around and there’s an ABC store right down the street that you can do quick runs for anything.
2024년 5월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 18일
Aloha Michelle,Thank you for your five-star review of your visit to Wayfinder Waikiki. It's wonderful to hear you were able to utilize some of our amenities and take advantage of our convenient location. Please come back and see us again the next time you visit the island! Take care!

8/10 - 좋아요

Molly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel is so clean, cute, trendy, and chic. The staff is so hospitable and friendly. The pool is luxurious. I got 2 free drinks with check in, and the happy hour at the restaurant is a great deal. I chose it because of the patio on each room, but my patio was locked with screws and hardware. I could see the furniture out there, but I couldn’t get to it. The elevator does not require key access, so anyone has access to every floor. There is no in room coffee. Overall a very nice experience, but these are major details to a solo traveler like me.
2024년 5월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 18일
Aloha Molly,Thank you for your recent stay with us. It's great to hear you were able to take advantage of our hotel amenities! We apologize that you weren't able to enjoy your balcony due to the locked sliding doors. Please know that our staff is always available to make the lanai available to our guests and/or to address any concerns that you may have. We truly apologize for the inconvenience, and we hope and would love to welcome you back on your next island getaway!Mahalo nui loa,Wayfinder Waikiki Ohana

6/10 - 괜찮아요

Alan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Choose another hotel if you are renting a car in Waikiki. I had read reviews that said there’s limited parking at the hotel, but you can park on the street nearby. I thought that will work. It doesn’t! The only parking is valet at the hotel and from what I gathered it’s a handful of spots. The only free parking is on Ala Wei Blvd along the canal. If you go this route, plan on circling around ( for us an hour an and a half on two different days) to hopefully find a spot. They are full from early in the morning to late at night. Otherwise it’s $60 a day to park at an available location. Some other facilities offer parking at $30 or $50 overnight, plan on a 20 minute walk to the hotel. The parking situation is incredibly frustrating. Not what you want on your holidays. Housekeeping was another issue. We stayed 4 nights. Three mornings in a row I inquired about wanting housekeeping, they finally came on the 4th and last day of our stay. The hotel is in a great location. 10 minutes walk to Waikiki beach and 5 minutes to be in the center of restaurants, shopping etc. Nice pool and hot tub area, friendly pool staff. Rooms are small, lots of outside noise with traffic along Ala Wei Blvd. Hotel is on the corner. I’d hoped it had been a better stay. That being said, we didn’t spend much time at the hotel, too busy exploring beautiful Hawaii. 🌺
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Alan,We are very sorry to hear that your experience at the Wayfinder Waikiki was not a memorable one. It appears from the items listed that you faced many challenges during your stay. The island of Oahu is a small island with limited space, so we do our best to provide options when we are out of parking. As for housekeeping, we have checked with our housekeeping logs and your room had the Do Not Disturb sign on your second day of your stay. Your room was serviced on the third and fourth day. We will share your feedback with management and they would appreciate the opportunity to connect with you directly. Mahalo!

10/10 - 훌륭해요

Jennifer

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. The parking crew and coffee shop girls were amazing!
2024년 4월에 2박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Jennifer,Mahalo for choosing Wayfinder Waikiki as your base for exploring the beautiful island of Oahu! We appreciate your review and that our parking crew and coffee shop girls are amazing. We will let the team know about your feedback. Hope to see you back soon.Mahalo!

10/10 - 훌륭해요

Janelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had a BLAST! the staff is very welcoming and whole vibes of the hotel is perfect for the summer vacay! Pool is nice and comfy! restaurant in hotel is good too
2024년 5월에 5박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Janelle,Mahalo for choosing Wayfinder Waikiki to guide you through the beloved locales of the island of Oahu! We appreciate your response in sharing your personal experience at Wayfinder. Your positive feedback will be shared with the team. We look forward to welcoming you back for more fun vacations.Mahalo!

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Parking was terrible. No parking at the facility at anytime. Parking at nearby locations - expensive. Parking on the strret difficult to locate.
2024년 4월에 6박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 13일
Aloha Gregory,Mahalo for choosing Wayfinder Waikiki as your base. We appreciate your response and feedback about the parking situation. While we try our best to accommodate all of our guests, we are on a small island with limited space. We have done our best to provide alternative solutions when we are out of parking. If there are other items that we can improve on, please let us know. Mahalo!

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, great location
2024년 4월에 4박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 13일
Aloha Maria,Mahalo for choosing Wayfinder Waikiki as your home away from home. We appreciate your response and will share with our staff that they are doing a great job. We look forward to welcoming you back to appreciate the laid-back vibe in Waikiki.Mahalo!

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 8박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 13일
Aloha Cheryl,Mahalo for choosing Wayfinder Waikiki as your base for exploring the beloved locales of the island of Oahu! We appreciate your review and we hope to host you again soon.Mahalo!

10/10 - 훌륭해요

Sharon 님, Boulder

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the hotel and restaurant were super friendly and helpful. We stayed in one of the "pool suites" which looked out on the beautiful pool area.
2024년 5월에 3박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 13일
Aloha Sharon,Mahalo for choosing Wayfinder Waikiki as your home away from home. We appreciate your response and sharing your experience at Wayfinder. We'll let the team know that they were super friendly and helpful. We hope to host you again at Wayfinder Waikiki.Mahalo!

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great food options at the hotel which is a nice touch and the pool area was fabulous!
2024년 5월에 4박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 13일
Aloha Lauren,Mahalo for choosing Wayfinder Waikiki as your base to explore the island of Oahu. We appreciate your review on the location, food options and the pool at the hotel. We hope to see you again soon in Waikiki.Mahalo!

8/10 - 좋아요

Mayuko

가족 여행
좋아요: 청결 상태, 직원 및 서비스
スタッフがみんな親切だったのがよかったです。
2024년 4월에 1박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Mayuko,Mahalo for choosing Wayfinder Waikiki as your base to explore the island of Oahu. We appreciate your review and that our staff improved your experience at the hotel. We would love to hear more feedback on what we can do to improve. Hope to see you again in Waikiki.Mahalo!

10/10 - 훌륭해요

Wesselka

This was a perfect vacation.
2024년 4월에 7박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Wesselka,Mahalo for choosing Wayfinder Waikiki as your vacation destination. We are glad that you had a perfect vacation and appreciate your review. We constantly strive to provide guests with a multilayered discovery experience. We look forward to welcoming you back to experience the laid-back vibe of Waikiki again.Mahalo!

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Justin,Mahalo for choosing Wayfinder Waikiki to guide you through the beloved locales of the island of Oahu! We appreciate your review and would like to know more on what we can do to improve. We apologize if there were any inconveniences during your stay and hope you can give us the opportunity to provide a true Wayfinder experience.Mahalo!

10/10 - 훌륭해요

tyler

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about my stay was excellent with the exception of the parking situation
2024년 3월에 6박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 4일
Aloha Tyler,Mahalo for choosing Wayfinder Waikiki as your vacation destination. We are ecstatic to hear you enjoyed your stay. We hope for you to come visit us again when you're in the area! Take care!Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I prefer small hotels vs large massive buildings... this is a small cute hotel with all the amenities of a larger hotel... staff were all very sweet, which is the first time that I have ever written a review commenting on staff... management must be doing something right!
2024년 4월에 4박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Julie,Mahalo for your choosing Wayfinder Waikiki as your base for exploring the island of Oahu! We appreciate your review about our hotel and staff. Your positive feedback will be shared with the team. We look forward to welcoming you back to experience the laid-back vibe of Waikiki.Mahalo!

10/10 - 훌륭해요

Wanes 님, Glendale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff
2024년 4월에 5박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 4일
Aloha Wanes!Mahalo for choosing Wayfinder Waikiki as your vacation destination. We truly value your feedback. We hope that you visit us again the next time you are in the area!Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

jos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 4일
Aloha Jos,Thank you for your recent stay with us. We are delighted to hear you enjoyed your stay. We hope that you keep us in mind the next time you are in Waikiki!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Sheila 님, SAN FRANCISCO

2024년 4월에 5박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 20일
Aloha Sheila,Thank you for your recent stay with us. We hope you enjoyed your stay. We look forward to your return!Mahalo nui loa,Wayfinder Waikiki Ohana

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 4일
Aloha Anna!Thank you for your recent stay with us. We look forward to your return! Take care!Mahalo nui loa,Wayfinder Waikiki Ohana

2/10 - 너무 별로예요

William

2024년 4월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 21일
Aloha William,Mahalo for choosing Wayfinder Waikiki to guide you through the distinct and beloved locales of the island of OAHU! It seems your stay was not a memorable one. We are fully committed to upholding an exceptional service in all aspects from cleanliness to comfort and strive to provide our guests a lasting impression. We offer our sincere apologies for any shortcomings and if you ever reconsider staying with us in the future, we hope to provide a more enjoyable visit.Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet parking is the best way to go, or else you take a risk with street parking. The room was cute and trendy. Beds were comfortable. However, we didn't have housekeeping the entire time we there. You get some goodies when you check-in. The bar and restaurant were very tasty and nice.
2024년 3월에 4박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Emily,Mahalo for choosing Wayfinder Waikiki as your base for exploring the island of Oahu! We appreciate your review and positive feedback on our rooms, bar and restaurant. We apologize for the lapse in service for housekeeping and will forward your feedback to management. We hope to see you again soon.Mahalo!

8/10 - 좋아요

Marishir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The housekeeping staff are the best!!! I forgot his name but he clean our room really well. Once you open the balcony door, you will feel the natural breeze and smell the ocean.
2024년 4월에 2박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Marishir,Mahalo for choosing Wayfinder Waikiki as your vacation destination for exploring the island of Oahu! We appreciate your review. Your positive feedback for housekeeping will be shared to the team. Please let us know if there's anything else we can do to improve as we strive to provide a multilayered experience at Wayfinder. We look forward to hosting you again in the future.Mahalo!

10/10 - 훌륭해요

Graciela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the convenience of having the cafe in the hotel lobby, I recommend the iced horchata latte, it was so yummy! Additionally, staff were very helpful, kind, & attentive during our stay. I can’t wait to return soon!
2024년 4월에 5박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Graciela,Mahalo for choosing Wayfinder Waikiki as your base for exploring the beautiful island of Oahu! The iced horchata latte is delicious and appreciate your review. Your positive feedback to the staff will be shared with the team. We look forward to your return.Mahalo!

10/10 - 훌륭해요

Dakota

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to a shopping hub
2024년 4월에 1박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Dakota,Mahalo for choosing Wayfinder Waikiki as your base for exploring the island of Oahu! We appreciate your review and we are very close to a shopping center and would love to hear more about your experience. We look forward to welcoming you back to experience the laid-back vibe of Waikiki again.Mahalo!

8/10 - 좋아요

Minkyu

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Overall very happy! Bit loud with wind over night And hard to get a hold of reception. Staff was very friendly and helpful! Using beach towels were great
2024년 4월에 5박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Minkyu,Mahalo for choosing Wayfinder Waikiki as your base for exploring the island of Oahu! We appreciate your response in sharing with us your experience. Your positive feedback about the staff will be shared to the team. We apologize for the lapse in service and will forward your feedback to management. If there's anything else we can improve on, please let us know. We hope you can give us another opportunity to provide a true Wayfinder experience.Mahalo!

10/10 - 훌륭해요

yolisept

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha yolisept,Mahalo for choosing Wayfinder Waikiki as your vacation destination. We appreciate your review and would love to know more about your positive experience. We hope to see you again soon.Mahalo!

6/10 - 괜찮아요

FABRICIO 님, Coral Gables

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I had small cockroaches in the bathroom. Not nice at all.
2024년 4월에 1박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Fabricio,We are sorry to hear that your experience at Wayfinder Waikiki was not a memorable one. We will share your feedback with management so we can resolve and improve the that area of experience. We value your feedback and if you could please contact us at the hotel at your earliest convenience, that would be amazing. We truly apologize for the issue during your stay and would appreciate the chance in the future to provide a true Wayfinder experience.Mahalo!

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great time at a great place
2024년 4월에 5박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Nathan,Mahalo for choosing Wayfinder Waikiki as your vacation destination. We love that you had a great time and would love to hear more about your experience at Wayfinder. Your review is appreciated and we hope to be able to host you again soon.Mahalo!

4/10 - 별로예요

Seth

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The flooring right outside the elevator on the 13th floor was torn up and could be a tripping hazard. Our tub did not drain and after a few minutes of the water running for a shower there was a pool of water. A live cockroach was in the bathroom. The sliding door was constantly rattling during the day and even more noticeable at night. I had to put a napkin in the door gap to minimize the rattling. Since we were right by the elevator we could constantly hear the mechanism for the elevator as it went up and down.
2024년 4월에 5박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 15일
Aloha Seth,We are very sorry to hear that your experience at the Wayfinder Waikiki was not a memorable one. It appears that you faced many challenges during your stay and it's unfortunate that we were not able to resolve the issues while you were on the property. We will share your feedback with management and they would appreciate the opportunity to connect with you directly. Please contact the hotel at your earliest convenience as we value your feedback. We truly apologize for the issues during your stay and would appreciate the chance in the future to provide a true Wayfinder experience.Mahalo!

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Wayfinder Guest Services Team 님, 2024년 4월 26일
Aloha William,Mahalo for choosing Wayfinder Waikiki as your vacation destination. We hope you enjoyed your stay! Hope to see you back on your next Waikiki adventure!Mahalo nui loa,Wayfinder Waikiki Ohana

10/10 - 훌륭해요

EUNJI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha EUNJI,Mahalo for choosing Wayfinder Waikiki as your home away from home. We appreciate your review and would love to know more about your experience. We look forward to welcoming you back to experience the laid-back vibe of Waikiki again.Mahalo!

6/10 - 괜찮아요

SHINICHIRO

아이를 동반한 가족 여행
there's a few varitey of amenitie. And I cannot bring alchole to pool side.
2024년 4월에 4박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 16일
Aloha Shinichiro,Mahalo for choosing Wayfinder Waikiki as your base to explore the island of Oahu! Please note that universally, outside alcohol is prohibited by state regulations. The hotel also has a pool-side bar where you can purchase and drink in a safe environment. While we hope we have enough amenities to keep our guests happen, your feedback is valuable and we would love an opportunity to connect with you directly. We apologize if there were any inconveniences during your stay and would appreciate the chance in the future to provide a true Wayfinder experience.Mahalo!

10/10 - 훌륭해요

Lyanne

2024년 4월에 3박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 14일
Aloha Lyanne,Mahalo for choosing to be at the Wayfinder Waikiki hotel. We appreciate your review and would love to hear more about your experience. We look forward to hosting you again in the future.Mahalo!

10/10 - 훌륭해요

TARA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view from the room. Easy walking to Waikiki Beach, shopping and restaurants
2024년 4월에 3박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 16일
Aloha Tara,Mahalo for choosing Wayfinder Waikiki as your vacation destination. Your positive review is greatly appreciated and thank you for sharing with us your experience at Wayfinder. We look forward to welcoming you back again.Mahalo!

10/10 - 훌륭해요

Simran

2024년 4월에 3박 숙박함
답변 제공: Wayfinder Waikiki Management 님, 2024년 5월 13일
Aloha Simran,Mahalo for choosing Wayfinder Waikiki to guide you through the distinct and beloved locales of the island of Oahu! We appreciate your review and welcome you back to appreciate a relaxed and laid-back vibe in Waikiki.Mahalo!