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모텔 6 왓슨빌, 캘리포니아 - 몬터레이 에어리어 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 192개" "
평점 8 - 좋아요. 1000개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 241개" "
평점 4 - 별로예요. 1000개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 151개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

jeunghwan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Patricia

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice motel, friendly pet policy, easy parking, nothing luxurious but very practical.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Renzo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facility was outstanding. I had one complaint about the room and they were able to fix the problem in less than 2 minutes. Staff was amazing.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for staying with us and we are happy to hear that you enjoyed your stay. Hope to see you return soon.

6/10 - 괜찮아요

araceli

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Me gusto? por que es muy economico Y esta muy tranquilo, casi no abia ruido, El personal muy amable, y mas me gusto por que me dejaron tener mi perrito ahi con migo, claro que eso si tenia que sacra afuera a aser del baño a mi perro eso es muy bueno 👌 y mo dejar que agan adentro, me gusto el color del piso que tenia mi cuarto creo estaba resien remodelado muyy bonito ,, Pero lo malo Y Lo que no me gusto? es que el piso estaba sucio abia mucha tierra, entre alas 3 pm. Y por la noche alas 7pm. ya mis calsetas estaban negros y los de los niños igual, 😀 Tambien abia un olor que no me gusto tube que rosear un poco de mi loción. Para quitar ese olor como a plastico oh resistol talbes seria por el piso por que eso sii , estaba como nuevesito pero con mucho polvo Oh tambien no abia bote para basura No abia sillas para la mesa El control mo tenia baterias, pero bueno apesar de esto dormi tranquila
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for your survey. We strive hard every day to provide exceptional service in all areas of our property. This helps us to identify areas that may need a little detail. thank you once again, we hope your future visit will be more pleasant.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a comfortable place, nice and quiet. Staff was friendly and courteous
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Thank you and we appreciate your stay with and hope to see you again soon.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 3월 14일
Thank you for choosing Motel 6 Watsonville. We hope to see you soon for another great stay.

2/10 - 너무 별로예요

diane

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
I see you did not have a good experience with your recent stay. Was there anything that we could have done to help make your stay more pleasant?We hope your future stays will meet your expectations.

6/10 - 괜찮아요

alina

연인과의 여행
Worked in a pinch
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 12일
We appreciate your stay with us. Hope to see you return for much a better experience in the near future.Thank you.

10/10 - 훌륭해요

Sofia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Today’s lady on the front desk is super nice 👍
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for staying with us, we appreciate you as our guest. Hope to see you back soon.

4/10 - 별로예요

Beatriz

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Too many people outside late at night. Cars driving in and out of lot, and people sitting in car.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 7일
Thank you for informing us Beatriz, being a Saturday night during AT&T Pro-Am we tend to get a lot of late comers and visitors shopping around for rates. Hope to see you return for a totally different experience in the near future. Thank you again.

10/10 - 훌륭해요

Pedro

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Staff Valerie was nice
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 7일
Thank you for staying with us Pedro, we hope to see you again soon.

4/10 - 별로예요

Jesus

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
the actual property
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 23일
We strive very hard in making every guest stay as comfortable as possible. I see that you did not like the actual property. What was it that you did not like about the property? We offer professional front desk services, clean rooms, clean property, coffee service and friendly staff available to assist with making your stay as pleasant as possible.

8/10 - 좋아요

Francisco javier

2024년 1월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Thank you for staying with us, hope to see you back soon.

10/10 - 훌륭해요

Sofia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady no the front desk si súper Nice
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 16일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 - 괜찮아요

Barbara

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 27일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to thank you for staying us. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Tien

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 27일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to thank you for staying with us. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Management 님, 2024년 2월 7일
Thank you for staying with us William. Hope to see you again for another wonderful stay.

8/10 - 좋아요

Suchita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Environment
2023년 12월에 4박 숙박함
답변 제공: Management 님, 2023년 12월 17일
Thank you for staying with us, hope you enjoyed your stay and see you soon.

2/10 - 너무 별로예요

Gustavo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 12월 17일
Thank you for the survey, was there anything that our staff could have provided or done to make your stay better?We appreciate your stay with us and every feedback helps us make the necessary improvements needed.Thank you.

6/10 - 괜찮아요

Amber

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I would say you get what you pay for, but this is expensive for what you get here. I've stayed at other motel 6's and had way better experiences. We stayed there for three days and never had the room cleaned. Had to ask for clean towels every day. Switched rooms because the floors were sticky and dirty. Mold in the bathroom. Faucets broken. Had to go to the front desk each day and have them redo our room keys because they wouldn't open the door. No cribs. Had to ask for shampoo and soap. The women at the front desk at least were nice and obliging when they could be.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 4일
Hi Amber,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 - 별로예요

Hossein

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Water leaking in the bathroom, no shampoo (they said they were out of shampoo), broken TV, ...
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 27일
Thank you for taking the survey, as well as bringing this issue to our attention. Motel 6 all across have gone away from shampoo and conditioner but do have it available through vending. In the future, please notify front desk of any issues you may have so that it can be addressed immediately. Thank you for your stay and hope you will give us another try for a much improved experience.

6/10 - 괜찮아요

Deysita

별로예요: 청결 상태
Falta limpieza mas que nada en los pisos
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 26일
Thank you for staying us with us, we value your feedback which helps us towards improving in the area's need attention. Hope to see you back soon for a much-improved experience.

6/10 - 괜찮아요

Nellie

좋아요: 청결 상태, 직원 및 서비스
convenient location. No shampoo/ conditioner available to wash hair.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
We appreciate your stay with us and for taking the time to take this survey. Shampoo and conditioners are available at the front desk upon request and through the vending machines. Thank you and hope to see you soon.

6/10 - 괜찮아요

Launi

단체 여행
좋아요: 청결 상태
Satisfactory
Overall, it’s satisfactory for the price. I would prefer to have a coffee maker in my room. I paid extra to have a fridge/freezer in my room but the freezer needed to be defrosted. It had such bad buildup of ice that I couldn’t use the freezer at all. Also, my companions had the exact same room but their fridge/freezer was much larger than the one in my room.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Thank you for notifying us of the issue we appreciate your business, and the feedback provides us the opportunity to fix the issue. Anytime you have such issues please notify the front desk immediately, we would have been happy room move you into a different room.Thank you again and hope to see you soon for a much improved experience.

10/10 - 훌륭해요

Christian

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 27일
Thank you and hope to see you back soon.

10/10 - 훌륭해요

Sofia

Ningún
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Thank you for staying with us, we appreciate and value your business. Hope to see you again for another great stay soon.

10/10 - 훌륭해요

Luz dary

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 9일
We are so happy to see you had a great stay and thank you for staying with us. Hope to see you back soon.

10/10 - 훌륭해요

Joyce

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 9일
Thank you for staying with us, we are happy to see you had a great stay. We look forward to seeing you back for another wonderful stay. Thank you.

8/10 - 좋아요

Yoshio

좋아요: 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 4일
Thank you for stay with us, we appreciate your business.

4/10 - 별로예요

Don

2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Dear valued guest, here at Motel 6 we take every guest issue very seriously. My apologies for the any inconveniences you may have had during your stay. We take all necessary steps required to accommodate your stay, please contact the property manager hotel direct 831-728-4144. Thank you.

6/10 - 괜찮아요

Carolyn

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 4일
Thank you for staying with us, we appreciate your business.

4/10 - 별로예요

Darren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here
We complained to the office that the person above us was moving furniture and pacing all night long. Kept my kids up all night. The office said “well that’s motel 6 for ya” and did nothing. Dirty room and tweekers everywhere.
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 28일
Hi Darren, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Joseph

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 20일
We appreciate your business and thank you for staying with us. Hope to see you soon.

4/10 - 별로예요

Elida

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need better up keep of rooms, dirty floors, corners and super dusty.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 25일
Thank you for taking the review, this will definitely help us in areas that need more attention. We appreciate your stay with us hope you will have a better experience during your next stay.

2/10 - 너무 별로예요

Gerardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After you make the reservation they cancelled saying that the room is not available but they charged you 350.00
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 8일
I see things did not go well with your reservation for one night August 19, 2023, which was reserved through Expedia. The room was available and held for your arrival date, which was not cancelled during Special Events weekend, you did receive a No-Show charge due this matter. Your reservation and room was held up until 5am August 20,2023. If the reservation would have been cancelled by the cancellation deadline time or even the day of arrival this would have given the property sufficient time to resell the room to someone else in need during the busy weekend with the entire peninsula sold out.

6/10 - 괜찮아요

Elmer

2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 27일
Thank you for your stay, hope to see you back soon.

2/10 - 너무 별로예요

Abra

별로예요: 편의 시설/서비스
The check in person was lovely, the room was not. There were dead bugs on the floor. There were live bugs flying around and crawling on the bed, the floor was really dirty, the mattress was terrible. Plastic sheeting on the bed, so it is crunch crunch crunch all night. And in general the room was just a really rundown. I went to the front desk and asked for a new room, not on the ground floor, and it is cleaner, but still a terrible mattress and a plastic crunch crunch crunch. But no more bugs?
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 25일
We appreciate your feedback and take it very seriously. This helps us in areas needing attention, thank you. We have pest control on a weekly basis and have increased to twice a week.

4/10 - 별로예요

Alexander

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bad sink drain
답변 제공: Management 님, 2023년 8월 22일
Thank you for your review, we appreciate your feedback and apologize for any inconvenience this may have caused. I see we were able to immediately issue a different room as soon as it was report. The problem was fixed immediately afterwards (just the sink stopper was closed). We appreciate your stay and hope to see you back for a much-improved experience. Thank you.

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 22일
We are happy to see that you had a wonderful and we you appreciate your stay with us and look forward to having you back soon. Thank you.

6/10 - 괜찮아요

Terri

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The check in was nice. However, they did not tell us that the 2 ice machines were broken. We didn't find that out until we went to get ice. There was plenty of parking and the room was clean. The bed however was hard and one of the pillows had a flat end and a lumpy end. To be honest, I have never seen one like it. This is a no-frills motel. There was no coffee maker or coffee in the room and also no hairdryer. I don't think that I would come back. I was expecting something better for $195 a night.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 18일
Thank you for your survey, we appreciate your stay with us. Motel 6 has daily coffee service available in the lobby area. Iron/iron board and hair dryers are available t request. Unfortunately our ice machines were broken into and are out of order, with a sign posted "Ice available at front desk upon request". The time frame of your reservation stay was during special events week happening in the Monterey County, (Moss Landing Antique Street Fair, Laguna Seca Car Races, Carmel Bach Festival, Soccer tournaments) and few other ones. Rates vary all throughout the county. Once again, we would like to thank you for choosing Motel 6 as you destinated stay and hope you have a better experience in the near future.

8/10 - 좋아요

Penny

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was quiet and dog friendly. Everything was fine with exception that we saw a cockroach in our room.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 15일
Thank you for taking the survey and notifying us of the issue. With the floodings in the area and requiring individuals to stay at the hotels/motels withing the county, such things can happen. We do have a weekly pest control that enters all rooms and the entire property to control issues like these. I hope your next visit will be much improved one. Thank you.

4/10 - 별로예요

Theresa

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel felt like a dirty homeless shelter
2023년 7월에 9박 숙박함
답변 제공: Management 님, 2023년 8월 15일
We appreciate your feedback and also apologize that you felt in such away. All hotels/motels have the ability to rent out multiple rooms to groups and county when available. Unfortunately, this is not a homeless shelter, but we do help the county and families as need during the floodings of many homes and lives that are affected.We strive very hard to please and accommodate every guest with a clean property, rooms and a safe atmosphere.

2/10 - 너무 별로예요

Arisela

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay there again and I go to Watsonville once a year. I do not recommend this place to any one, the wall are not sound prof and we could here the couple next door to use having sex, and I had small children. Please fighting outside all night long and no one did anything. Did not have a good night sleep during my stay. no microwave no mini fridge, just not good place to stay. I had to go down every day to ask for clean towels, overall not a good stay.
2023년 7월에 4박 숙박함
답변 제공: Management 님, 2023년 8월 7일
Thank you for taking the time to complete this review.I can totally understand your frustration, in order for the hotel/motel to accommodate your needs you must call the front desk. As reviewing our daily requests from all guest logs, I do not show any complaints, issues or reporting of any of the items you have mentioned. Microwave and Refrigerator did not come with the room type you booked for, but can be requested for additional charges if you do not book the specific room type prior to checking in. I'm sorry to hear that you did not have a good stay, I highly recommend that you contact front desk immediately as issues arise whether here or any other hotel/motel, this will give both parties to make things corrected right away at the time of the issue itself. Thank you again.

8/10 - 좋아요

GABRIEL 님, FRESNO

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Really easy to check in and out. Unfortunately the refrigerator in our room wasn't working properly
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 7일
Thank you for the feedback, we have checked out the refrigerator and see that the setting was on very low. In the future, please contact the front desk right away in order for us to fix any issues or replace any items needed,We appreciate your business and hope to see you back with improved and better stay. Thank you again.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very dirty! Sheets were stained. Rooms were very small, and smelled very bad. Overall my team was uncomfortable staying in this hotel. We will not be back for any future visits.
2023년 7월에 4박 숙박함
답변 제공: Management 님, 2023년 8월 2일
We are sorry to hear that your stay did not go well. Unfortunately, Anonymous reviews/guests are a little difficult to correspond with or fix the issue. Thank you for informing us, we will take every effort to fix what may have occurred.

4/10 - 별로예요

Kat

단체 여행
Watch your bank account
Watch your bank account with this hotel, they like to charge you even when you already paid.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 1일
We apologize that you feel this way, unfortunately you might have paid through a 3rd party which we will need to speak with. As the hotel, your reservation showed to collect payment at time of arrival.

4/10 - 별로예요

Theresa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Motel 6 Watsonville
Stayed for 8 days with my 2 boys during a remodel because we have a dog and my landlord is economical and still paid over $200 a night. Cigarette butts and dog feces everywhere outside. Bags of garbage on the ground near the bins. Half the property is being lived in by low income tenants and filled bags of personal items and mops were leaning outside the rooms. The unpermitted pool is locked yet I noticed a man and boy in it. Housekeeping is non-existant. The TV didn't work for two days. Wiped a towel on the floor when we first arrived to remove spilt water and the towel turned black from the dirt. The air conditioner did not keep the room from being hot and the windows did not open. I felt like I was living in a ghetto. Attaching photos
Locked gate
Mops and bags of personal items outside of most of the rooms of long term tenants
No housekeeping.  Empty your own garbage and bring towels.
Dirty floors
2023년 7월에 7박 숙박함
답변 제공: Management 님, 2023년 8월 1일
Thank you for your review, I see part of your stay did not go well. As you were aware the city had power outages couple of days in a row, Staff had gone into your room to help you with the television and did inform you that the gaming station had to be unplugged from the TV to work.Pool is permitted and open to for guest use during operational hours and is closed during cleaning. Service is available for all stayovers on request, housekeeping staff do not enter rooms without guests request or guest being there. Clean towels and linen are also available 24 hours a day, can be requested at front desk. We would have been happy to give you a room move upon you contacting the front office of any issues you had encountered. Once again, our apologies that your expectations were not met.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Leave light on
Nice, clean good motel 6
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 1일
Thank you taking the survey, we appreciate your business.

4/10 - 별로예요

Stacy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Loud and not as clean as I’d like.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 2일
We apologize for any inconvenience you may have had do the loud noise, unfortunately no incident of any noises was reported for our property to address. In the future, please call front desk immediately as you hear loud noises or disturbance. We strive very hard to keep our property and rooms clean, thank you for the heads up, we will bay more closer attention to detail. We thank you for staying with us.