더블룸, 더블침대 2개 | 책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

수퍼 8 바이 윈덤 마운트 플레전트 여행 후기

2 out of 5
수퍼 8 바이 윈덤 마운트 플레전트
2323 S Mission St, Off Hwy 27N on Bus Rt 27N, Mount Pleasant, MI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 362개" "
평점 8 - 좋아요. 1004개 이용 후기 중 330개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 156개" "
평점 4 - 별로예요. 1004개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 67개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2022년 3월 22일
Jung, Thank you for taking the time and providing such a fantastic rating. We do hope to have you as our guest again soon.

6/10 - 괜찮아요

Lynn

좋아요: 직원 및 서비스
The hotel is in need of some updating. The hallway carpet has frays, the blanket is rough, doors slam very hard especially the glass door on the end. It slams so hard it woke me up. The staff here is always very friendly and helpful. I stay at this hotel for the convenience to CMU when I visit my daughter. It serves the purpose and is overall clean but could use a little freshening up.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Tod

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jeanine

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The maid didn’t do a very good job as there was the prior customers medication (one pill) we found on the floor. If I would have had a small child or dog with me, they could have ingested that and become sick.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Jenny

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
PROS: 1) The employees were very helpful and friendly. 2) The beds were clean. CONS: 1) The bathroom floor looked like it had not been cleaned in some time. 2) The walls are very thin - we could easily hear the people in the rooms next to us. They weren't being extremely loud, but it was still easy to hear them late into the night. 3) There was NO hot water. I was able to take a lukewarm shower, but it never became hot. Same goes for the bathroom sink water - never hot. 4) The breakfast was lacking. My kids ended up eating pop-tarts as their best option. The coffee tasted very watered down. 5) The elevator worked but sounded like it didn't want to. This is just a Super 8 that is past its prime. It is old and it shows. The employees, however, were great.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room friendly staff
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jeanine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was great all around
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

brenda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was nothing unique about this property. It’s old it needs to be updated. The towels are so thin. The beds are hard as a rock. The fan in the bathrooms are so damn loud. I didn’t even have phone in my room because the toilet wasn’t working. I will never return to this property and I suggest nobody else does $225 Was definitely not worth it
2024년 4월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 23일
Brenda, Thank you for taking the time to share your experience and for the valued feedback.

4/10 - 별로예요

susan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Have stayed there many times but will not anymore. Dirty carpet, sink stopped up, general run down condition.
2024년 4월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 23일
Susan, Thank you for taking the time to share your experience. I am saddened that your stay was not more enjoyable and will be addressing this with out Team.

6/10 - 괜찮아요

Katie

단체 여행
좋아요: 직원 및 서비스
I had stayed here before and had been pleasantly surprised at the condition of the hotel—it was above my expectations. This most recent experience was below my expectations and markedly different from my previous experience. The room was not very clean and there were noise issues with other guests that seemed not to care that others were sleeping when they had a 5am dance party with loud music. The staff was nice and helpful but the property itself and other guests were less than ideal
2024년 4월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 4월 23일
Katie, Thank you for taking the time to share your experience. I do apologize that the stay did not meet your expectations. I will be addressing the cleanliness issue with our Team to ensure proper inspection of rooms before release. If other guests are ever causing a disturbance, please notify the Front Desk so that we can ensure a peaceful stay for all.

4/10 - 별로예요

Robyn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Went into my first room and there was vomit on the back of toilet and on floor. Was switched to another room with no apologies and that room had very stained carpet and some kind of bug that kept crawling out of the sink. Didn’t stay out long enough to see what kind of bug. Missing ceiling panels in hallway. I understand it’s a cheaper hotel but I just wanted cleanliness.
2024년 4월에 3박 숙박함
답변 제공: Jeremy 님, 2024년 4월 23일
Robyn, Thank you for taking the time to share your experience. I do apologize for the less than satisfactory state of the room. I will be addressing this with our Team.

2/10 - 너무 별로예요

Landon

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible rooms and service
2024년 4월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 23일
Landon, Thank you for taking the time to provide a rating. I am sorry that your stay was not more enjoyable. We are always seeking feedback on how we may improve our services or facilities for your next visit.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Friendly staff. Prices are cheaper.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Shaun P

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is kept clean. It definitely shows its age, like carpeting, but it was clean. Staff that i dealt with were very friendly and helpful. A very nice place to stay for a night or two while passing through.
2024년 4월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 23일
Shaun, Thank you for taking the time to provide a rating and to share your experience. We are currently looking at a full hotel renovation to occur in the next year.

2/10 - 너무 별로예요

Zilah

2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Maryann

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When entering the room the lights flickered and the lamps were unplugged. Once the lamps were on I found that the comforter had what looked like dry milk spilled all over it. There was mold on the window and the window sounded like it was open all night even with the blinds pulled shut. The pillows had stains on them and the soft blanket that was in between the comforter and sheets had long black hairs embedded in it.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 10일
Maryann, Thank you for taking the time to share your experience and for the valuable feedback. I do apologize for the condition of the room upon your arrival; this is not indicative of the level of service we strive to achieve. I will be addressing your concerns with our Team to ensure a thorough inspection is completed prior to allowing occupancy of a room.

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here quite often and are happy with the staff, hotel and breakfast.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 10일
Eugene, Thank you for taking the time to share your experience and for the outstanding rating. We look forward to your next visit with us.

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 10일
Amy, Thank you for taking the time to share your experience. We are always open to feedback on how we may improve for your next stay with us.

8/10 - 좋아요

jodi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Our initial room smelled like stall smoke and had cigarette ashes all over the bathroom floor. The receptionist was friendly and accommodating and moved us to another room. This room really wasn’t any better. The carpet is stained and gross. The bath tub wasn’t clean and had hair in it. There’s specks of something on the tub and walls. A positive, the beds were clean and comfortable. If your just looking for a place to sleep this would be sufficient.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 31일
Jodi, Thank you for taking the time to share experience and for the valuable feedback. I do apologize for the conditions you experienced but am glad the Team took steps to provide you a more comfortable room.

10/10 - 훌륭해요

Doloria

hotel was awesome.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 27일
Doloria, Thank you for taking the time to share your experience with such a fantastic rating. We do look forward to your next visit with us.

8/10 - 좋아요

Shaniqua

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i
2024년 3월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 3월 27일
Shaniqua, Thank you for taking the time to share your experience with such a great rating. We do look forward to your next visit with us.

8/10 - 좋아요

DJ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel with friendly staff. Good value, above average continental breakfast and 11 a.m. checkout time. We've stayed here before, and will stay again when visiting Soaring Eagle.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 27일
DJ, Thank you for taking the time to share your experience with such a great rating. We do look forward to your next visit with us.

2/10 - 너무 별로예요

Seth

2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 4월 10일
Amy, Thank you for taking the time to share your experience. We are always open to feedback on how we may improve for your next stay with us.

8/10 - 좋아요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Jared, Thank you for taking the time to share your experience and for the terrific rating. We do look forward to having you as our guest again soon.

6/10 - 괜찮아요

Joe

연인과의 여행
좋아요: 직원 및 서비스
xxx
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Joe, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

6/10 - 괜찮아요

David

출장 여행
별로예요: 편의 시설/서비스
Decent property for the price. Room air was extremely dry.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
David, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

2/10 - 너무 별로예요

Leah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down- cigarette smoke smell, exterior window in room in disrepair.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 26일
Leah, Thank you for taking the time to share your experience and for the valuable feedback. We will address the concerns you have brought to our attention.

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Parking lot was extremely icey. Salt should have been put down.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Richard, Thank you for taking the time to share your experience and for the outstanding rating; I am glad our Team made your visit you enjoyable. We do look forward to having you as our guest again soon.

6/10 - 괜찮아요

Sharon

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Conveniently located
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Sharon, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Thomas, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

8/10 - 좋아요

Richard

2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 31일
Richard, Thank you for taking the time to share your experience with such a great rating. We do look forward to having you as our guest again.

10/10 - 훌륭해요

Adeyemi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and environment.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 3월 8일
Adeyemi, thank you for taking the time to leave us the fantastic review! We are glad to hear you enjoyed your stay and hope you'll revisit!

10/10 - 훌륭해요

Robin

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the e.ployess, the room was really nice, theres shopping and food options close to the hotel,breakfast is nice and we bring our dog. She likes it there to
2024년 2월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Robin, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again soon.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations were fine. The room was nice and had everything we needed. It probably sounds weird but I really liked the shower. We liked the 24-hour free coffee; the breakfast was basic but a good variety (cereals, muffins, fresh fruit, cookies, milk, and juice).The only issue we had was that the room heater was noisy - fortunately we always travel with ear plugs so it didn't keep us awake. Overall, good value and a comfortable stay - we will stay here in the future.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 24일
James, we are thrilled to hear you enjoyed your stay here with us! We appreciate your feedback and are excited to have you as a guest again in the future!

2/10 - 너무 별로예요

Jj

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay its self was alright like list times. But they try and hold your deposit for you unknowingly being loud is there excuse… They state “we will and can hold Your deposit for literally whatever we want to” even when in fact they cannot… The afternoon you get guy is a great guy but the lady is very arrogant, and definitely shouldn’t be in this business. As a family that has multiple hotels and motels. This was an EXTREMELY bad stay…
2024년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 2월 26일
JJ, Thank you for taking the time to share your experience. The comfort and well being of all our guests is of the upmost importance to us. I will address how to best handle these types of situations with our Team Members.

6/10 - 괜찮아요

Gordon

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Gordon, Thank you for taking the time to share your experience and for the awesome rating.

6/10 - 괜찮아요

Bonnie

연인과의 여행
좋아요: 직원 및 서비스
Staff is really nice. Place is outdated in the rooms but they are clean. Not much of a breakfast, cereal, pop tarts or muffins.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Bonnie, Thank you for taking the time to share your experience and for the awesome rating! We are looking into renovations within the next couple years and hope to see you again when they are complete!

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had was huge. Conveniently located to dinning and shopping, you could walk to whatever you needed. The only thing we didn't care for was the breakfast that was included with the stay. You only had oatmeal, cold cereal, and muffins.
2024년 2월에 3박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Julie, Thank you for taking the time to share your experience and for the outstanding rating! We do offer a hot breakfast option on the weekends. We are excited to hear you enjoyed your stay and hope to see you in the future!

2/10 - 너무 별로예요

Mackayla

2024년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 26일
Mackayla, Thank you for taking the time to provide a rating. We do encourage feedback and suggestions on how we may improve our services.

6/10 - 괜찮아요

mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the floor in bathroom was not clean, the bathroom fan is so loud it gives you a headache to hear, but cannot shut off without turning off the light. Heat was off and a/c was on so room was freezing, charged a 50.00 deposit, when clearly states on website,that it is only for rooms with persons under 21. even office personnel admitted he read it but still charged. elevator smells like burning wire/electric.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Mary, we apologize that your room was unsatisfactory. Thank you for bringing the deposit message to our attention. All guests are required to pay that deposit, we will get that updated. We are always looking for ways to improve our guests' experience so we thank you for your honesty.

10/10 - 훌륭해요

stephanie

가족 여행
Clean and affordable.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Stephanie, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again!

8/10 - 좋아요

Lillian

가족 여행
좋아요: 편의 시설/서비스
Nothing
2024년 2월에 6박 숙박함

6/10 - 괜찮아요

Justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don't want to slam this place too hard because the staff that I encountered was nice and friendly but I didn't think my room was clean and the entire hotel is dumpy and had a bad odor. I've stayed here numerous times over the last few years and the bed is comfortable enough and we never had any issues but it just keeps going further downhill. I'll spend a few dollars more and stay somewhere else in the future.
2024년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 2월 13일
Justin, Thank you for taking the time to share your experience. I am saddened that we did exceed your expectations. We are always open to suggestions and feedback on how we may improve our services and facilities.

10/10 - 훌륭해요

Ilir

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is not five star, is about the service and communication. I'm impressed, definitely worth for the money.
2024년 2월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 2월 13일
Ilir, Thank you for taking the time to share your experience and for outstanding raring and comment. I will share this with our Team Members who will be thrilled they made such a positive impact on your visit.

4/10 - 별로예요

Jessica

2024년 1월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 2월 13일
Jessica, Thank you for taking the time to share your experience. I am saddened that we did exceed your expectations. We are always open to suggestions and feedback on how we may improve our services and facilities.

6/10 - 괜찮아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff are excellent. We received a free upgrade to a suite with a full kitchenette. The room was spacious. Convenient location. Ample parking.
2024년 1월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 31일
Christine, Thank you for taking the time to share your experience and for the wonderful comments. I will be certain to share them with our Team Members.

6/10 - 괜찮아요

Ashaquanna

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 1월 31일
Ashaquanna, Thank you for taking the time to share your experience with a rating. We are always seeking feedback on how we may improve for your next visit.

4/10 - 별로예요

Skylar

답변 제공: Jeremy 님, 2024년 1월 31일
Skylar, Thank you for taking the time to share your experience with a rating. We are always seeking feedback on how we may improve for your next visit.

8/10 - 좋아요

Amy 님, Hamilton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 24일
Amy, Thank you for taking the time to share your experience and for the terrific rating. We do look forward to having you as our guest again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to casino
We stayed here recently while on a casino trip. Location from casino was great. We didnt have to go through town everytime to go between hotel and casino. It was clean. Easy to check in and out. A little noisy but quieted down during night. Close to restaurants. We would stay here again
2024년 1월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 24일
Thank you for taking the time to share your experience and for the outstanding rating. Broomfield to Leaton really is a convenient way to the Casino. See you again soon I hope!