I have stayed at this Super eight in Barstow a number of times. It has always had a rather rundown appearance but is progressively getting worse. The staff have always been very friendly to me. However, the last time I went to check in the place was in such bad shape and did not feel safe to me. The evening manager told me that he would release the booking for a refund but when Expedia contacted them several times they would not refund. Nor would Expedia dip into their own funds to refund me. I had to leave because I didn’t feel safe and Expedia nor did Wyndham super eight Barstow support me with this.
Here are the issues I encountered:
Long-term guests hanging out in the parking lot.
Long-term guest in the room next to the first one I was offered had three full trash bags in front of their door which is right next to mine. In addition, they were feeding multiple feral cats. Second room I was offered had a no smoking placard on the door, which is what I had booked, but the room smelled strongly of smoke and there was an ashtray on the desk. They were wrecked cars and other suspicious looking cars in the lot. The grounds are very unkept and there is trash on the ground. Concrete is cracked and building is in poor repair. The place appears very unsupervised which is not safe. Who knows what’s going on at that motel.