외관

더 웨스틴 조지타운, 워싱턴 D.C. 여행 후기

4 out of 5
더 웨스틴 조지타운, 워싱턴 D.C.
2350 M St Nw, Washington, DC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 573개" "
평점 8 - 좋아요. 1003개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 85개" "
평점 4 - 별로예요. 1003개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 16개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SungJin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고, 위치 좋고, 가성비 좋음.
2019년 2월에 2박 숙박함

8/10 - 좋아요

미셸

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주변이 조용함
우리가 머물때 로비 레노베이션 중이라 조금 썰렁한 느낌이었지만 룸도 큰 편이고 조용하여 가격대비 만족함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
워싱턴 숙박 시 추천할 만한 곳
관광지까지의 거리는 다른 호텔에 비해 다소 멀 수도 있지만, 국회의사당까지 지하철로 10분 거리이고, 그 지하철 역까지는 도보 10분 거리이다. 어차피 워싱턴은 관광을 하루 정도면 하기 때문에, 위치는 이 정도면 충분하다. 청결도나 직원 친절도는 매우 추천할 만 하다. 특히 한국인 직원을 만나 반가웠고, 더 친절하게 대해주셨다.

10/10 - 훌륭해요

Leon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely the best hotel experience I’ve ever had
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel had a great location, and services.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel had great location and service.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Bianca,Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines urban accessibility with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure accommodating you, and we hope you will make The Westin Georgetown, Washington D.C., your home whenever your travels bring you to our nation's capital.Kindest Regards,Derwin Swann,General Manager,The Westin Georgetown

6/10 - 괜찮아요

Debora

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Very loud music until midnight. Pillows are awful - not down. Mattresses ok.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Debora,Thank you for your recent stay and for taking the time to leave a review. We want every guest who stays with us to have a relaxing, rejuvenating experience, and we extend our sincere apologies for the discomfort you experienced in your guestroom. We appreciate your feedback regarding excessive noise and the quality of our linens, and we will share your comments appropriately. In the future, please know our front desk associates are always available to help make you as comfortable as possible. Thank you again, and we hope you will stay with us again the next time you are in the area.Kindest Regards,Derwin Swann,General Manager

10/10 - 훌륭해요

MICHAEL A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my favorite hotel to stay at while in Washington DC. The Georgetown neighborhood is terrific and you are also with walking distance of the Silver Line; monuments, Arlington Cemetery, and The White House. Great staff and service. Thank you Westin Georgetown!
2024년 3월에 5박 숙박함
답변 제공: manager 님, 2024년 4월 26일
Dear Michaela, Thank you for your invigorating review and all the kind things you had to say about The Westin Georgetown, Washington D.C. We craft every part of our hotel with your well-being in mind. Your comments were a pleasure to read, and we are excited to share them with our associates. Our hotel places our guests in the heart of all the enriching things to do in the nation's capital, and we are glad this added to the enjoyment of your stay. Thank you again for your feedback, and we look forward to your next visit.Kindest Regards,Derwin SwannGeneral ManagerThe Westin Georgetown

10/10 - 훌륭해요

Andres

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You cannot go wrong with Westin. This was as always a great stay!
2024년 4월에 3박 숙박함

8/10 - 좋아요

Lorraine 님, Westport

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Lorraine,It was a pleasure to welcome you to The Westin Georgetown, Washington D.C. We want to be a place where you're given a choice not just to get up but to rise. We are delighted to see your rating and are pleased you had an enjoyable stay. We hope to welcome you back whenever your travels bring you this way. Kindest Regards,Derwin Swann,General Manager,The Westin Georgetown

6/10 - 괜찮아요

joanne

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
The room was not clean…food debris on floor and other items ….hair on bathroom floor …doorways caulked poorly …mini fridge holding a door closed. Could not use rest rooms on main floor due to a wedding. Breakfast service was awful…slow and inefficient. Service was very poor. Valet was excellent. Not what I would expect from a Westin. Beds not heavenly. Way overpriced.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Joanne,Thank you for providing feedback about your stay. We want each of our guests to leave feeling better than when they arrived, inspired, and recharged. Therefore, we apologize for the issues you encountered in your guestroom as well as the inefficient service you received. We appreciate your feedback, as it allows us to focus on enhancing specific areas. We will share your remarks with the appropriate individuals, and we hope you will give us another chance to provide you with the elevated hospitality you should always expect from our hotel.Kindest Regards,Derwin Swann,General Manager

10/10 - 훌륭해요

Robert 님, Zionsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Anabela 님, Scotch Plains

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
i had called prior to booking to confirm about room services, i was told twice the they offered room services. so i booked the stay with them, when i checked in i asked a gain and i was told yes again, the time came to order room services and no one answered the phones in the front desk after going to the front i was told not room services. also no one knew what to do or answer simple question. will not stay at the westin again.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Anabela,Thank you for your evaluation of our hotel. We are genuinely sorry for any miscommunication regarding our dining options. We understand that our guests prefer certain amenities to ease the rigors of travel, and we will share your feedback appropriately. Thank you for choosing us, and we hope you will stay with us whenever you return to the area. Kindest Regards,Derwin Swann,General Manager

10/10 - 훌륭해요

Andrea

2024년 3월에 3박 숙박함

8/10 - 좋아요

Silvia 님, easton

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

YOUNGDUK

2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear YOUNGDUK,Thank you for evaluating your stay at The Westin Georgetown, Washington D.C. We love receiving excellent ratings like yours, and we are delighted you enjoyed our intuitively designed accommodations and thoughtful hospitality. We appreciate you choosing us, and we hope to welcome you back soon for another invigorating stay.Kindest Regards,Derwin Swann,General Manager,The Westin Georgetown

10/10 - 훌륭해요

Annelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovedddd this hotel. The staff is amazing, location, beds superrrr comfy, rooms fully renovated. I had a great time here. Highly recommend it. Food was great too.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Brad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Brad,Thank you for evaluating your stay at The Westin Georgetown, Washington D.C. We like hearing how much our guests can relax and recharge in our intuitively designed, fresh accommodations. Rising refreshed and ready for the day ahead is an essential part of our commitment to our guests' well-being. We appreciate you choosing us, and we hope to welcome you back soon for another invigorating stay.Kindest Regards,Derwin Swann,General Manager,The Westin Georgetown

10/10 - 훌륭해요

Ellen R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

2024년 3월에 2박 숙박함

8/10 - 좋아요

Page

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Page,Thank you for choosing to stay with us and for leaving a positive rating. We believe our guests should leave feeling better than when they arrived, and we are glad our rejuvenating accommodations and amenities provided you with a restorative experience. We look forward to welcoming you back on your next visit to D.C.Kindest Regards,Derwin Swann,General Manager,The Westin Georgetown

4/10 - 별로예요

Matthew 님, Ellsworth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location of the property and staff on site were both really great. We did not find the beds comfortable (too soft) and the shower was a tiny wand with light flow/pressure. The pluses were great but not enough to make up for the poor sleep and shower.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Matthew,Thank you for your review. Rising refreshed and ready for the day ahead is an essential part of our commitment to our guest's well-being. Therefore, we are sorry for the discomfort you experienced in your guestroom. We focus on exceeding your expectations and going above and beyond for our guests, so we regret that was not your experience. We have noted your comments and are glad our excellent location and service made a better impression. We want every guest to stay well at our hotel, a place where together we rise. We hope you will consider us whenever you return to the area.Kindest Regards,Derwin Swann,General Manager

10/10 - 훌륭해요

Gee Hee

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Sunny

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Sunny,Thank you for rating your time at our hotel. We are sorry that we did not provide you with the seamless and meaningful stay for which we are known. We hope to have another opportunity to welcome you again and show you our commitment to exceptional hospitality.Kindest Regards,Melissagale Lechelt,General Manager

10/10 - 훌륭해요

John

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Nguyen

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Nguyen,Thank you for the excellent rating of The Westin Georgetown, Washington D.C. We are delighted to have provided you with an invigorating and seamless visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

10/10 - 훌륭해요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

SAMIR

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Samir,Thank you for choosing to stay with us and leaving a positive rating. We're delighted to know that you had an enriching, meaningful experience here at The Westin Georgetown, Washington D.C. We look forward to welcoming you back during your future visits to the area.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Valued Guest,We are here to help you thrive while you travel, and we want to thank you for choosing The Westin Georgetown, Washington D.C. We are pleased to see your perfect rating and are delighted you had an excellent visit. We hope we will be the first hotel you think of on future trips to the area.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

10/10 - 훌륭해요

xoliswa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman who attended to us my daughter and I was amazing amazing and her name is Divina..
2023년 12월에 1박 숙박함

8/10 - 좋아요

Antonio

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The location was great, parking even valet was a pain the butt, but overall this was a great hotel. We would stay here again!
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Antonio,Thank you for taking the time to review your stay and for the generous words about our central location. However, we hope you will accept our apologies for the inconvenience with parking. We are happy that this did not overshadow your entire experience, and we are truly grateful for your patience. We look forward to welcoming you back the next time you are in the area.Kindest Regards,Melissagale Lechelt,General Manager

8/10 - 좋아요

Charles 님, sterling

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just a few blocks from GWU Hospital
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

JUNG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Anabel 님, Bal Harbour

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Anabel,Thank you for rating your time at our hotel. We are sorry that we did not provide you with the seamless and meaningful stay for which we are known. We hope to have another opportunity to welcome you again and show you our commitment to inspiring and enriching hospitality.Kindest Regards,Melissagale Lechelt,General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanksgiving in DC
A well-located hotel for visiting our daughter near Georgetown University.
2023년 11월에 8박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Valued Guest,We are so happy you had a memorable visit with your daughter here in Georgetown. Thank you for taking the time to share you excellent feedback about our central location. We are fortunate to be located in the heart of D.C. and central to our city's best venues. Thank you again for all of your great feedback. We look forward to serving you during your next visit to the area.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

10/10 - 훌륭해요

shelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Shelley,It is wonderful to know you enjoyed everything about your time at The Westin Georgetown, Washington D.C. We strive to provide everything needed for the perfect getaway, business stay, or family vacation, and we are glad that we exceeded your expectations. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

8/10 - 좋아요

Ross

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice property. Public bathrooms out of order. Check in was late. Room was fine
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

golda

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Golda,Thank you for choosing our hotel and taking the time to rate your stay. Please accept our sincere apologies for any concerns you had while our guest. We regret not exceeding your expectations, and we hope you will give us another chance to provide you with the enriching, meaningful experience you should always expect from us. Kindest Regards,Melissagale Lechelt,General Manager

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!
Great location, friendly staff, clean room, and nice lobby space to meet with family. The bar/restaurant area is lacking and rarely open. We had to go down the street to another bar to watch the football game and get something to eat. My room on the 7th floor was very nice and quiet. The bathroom was spacious, however, the shower was surprisingly small. Maybe 36” square. I’m not a large person, but can’t imagine a large person showering in there. A lot of space was taken up with a tub. Maybe other rooms have larger showers?? I would stay at this hotel again. It was a good value for the price.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 11일
Dear Patricia, We are pleased you enjoyed your visit to the nation's capital and that our location helped make your stay memorable. We craft every part of our hotel with your well-being in mind; therefore, we apologize for not meeting your expectations regarding the bathroom size in your guestroom. We appreciate your valuable feedback. Thank you for your patience in this matter, and we also want to thank you for choosing us for your time in D.C. We would welcome another opportunity to show you that no matter what obstacles travel puts between you and your well-being, we want to help you soar above it all.Kindest Regards,Melissagale Lechelt General Manager

2/10 - 너무 별로예요

Yael

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 11일
Dear Yael, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Kindest Regards,Melissagale Lechelt General ManagerThe Westin Georgetown

8/10 - 좋아요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

MaryAnn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel
Beautiful hotel. Great location. Availability of restaurant very limited by hours. Overall a great stay!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Dear MaryAnn,Thank you for choosing The Westin Georgetown, Washington D.C. Nestled near Dupont Circle, we offer travelers an ideal escape in D.C, moments from local attractions, dynamic restaurants, and exciting nightlife. We are pleased to know how much our great location and newly enhanced accommodations added to the enjoyment of your stay. We hope we will be the first hotel you think of whenever you return to the area.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

10/10 - 훌륭해요

Adrien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Hector

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Hector,Thank you for staying at The Westin Georgetown, Washington D.C. We craft every part of our hotel with your well-being in mind and strive to provide a comfortable, fulfilling stay. We are delighted to see that we exceeded your expectations and hope we have another opportunity to welcome you back for another excellent stay whenever you return to the area.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

8/10 - 좋아요

Annabel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent - especially Maria and the man on the front desk - they went above and beyond to make life easier!
2023년 10월에 1박 숙박함

8/10 - 좋아요

amal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Amal,On behalf of our associates, thank you for the kind rating. We are delighted you could take advantage of all our world-class destination has to offer, from exceptional hospitality to our ideal location. We look forward to having you visit with us again.Kindest Regards,Melissagale Lechelt,General Manager

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From our valet to our receptionist- such a wonderful greeting!!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Charlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice with an excellent staff
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Charlie,Thank you for the five-star review of The Westin Georgetown, Washington D.C. We are thrilled to read about your enriching stay and how much you enjoyed our hospitality. Knowing that you left inspired and recharged is a vital part of our commitment to our guests' well-being. Thank you again; we look forward to welcoming you back on your next visit to the area.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown

10/10 - 훌륭해요

Patricia

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of Georgetown--GWU campus.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Dear Monica,Thank you for the generous review of The Westin Georgetown, Washington D.C. It is lovely to know you had an enriching stay and that our intuitive associates helped to enhance your visit. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again.Kindest Regards,Melissagale Lechelt,General Manager,The Westin Georgetown