회의 시설

힐튼 가든 인 뉴욕 / 스태튼 아일랜드 여행 후기

3 out of 5
힐튼 가든 인 뉴욕 / 스태튼 아일랜드
1100 South Ave, Staten Island, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 466개" "
평점 8 - 좋아요. 1006개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 130개" "
평점 4 - 별로예요. 1006개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 67개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Kyeong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Samantha 님, 2022년 8월 13일
Dear Kyeong, We are sorry to see that you didn't enjoy your stay with us. We hope that in the future you will give us another try. Thank you.

8/10 - 좋아요

paul 님, Seoul Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리조트형
주말 결혼을 해서 인지 너무 혼잡 스러움. 그리고 아침 식사가 너무 부실함. 벨보이 service 가 있으면 좋겠슴. 그리고 방에 물몇병 정도는 서비스로.
2018년 9월에 2박 숙박함
답변 제공: Hilton Garden Inn (Staten island) 님, 2018년 10월 10일
의견을 보내 주셔서 감사합니다. 우리와 함께 머물기를 바랍니다.

6/10 - 괜찮아요

Jonathon

별로예요: 숙박 시설 상태 및 시설
Extremely outdated old bathrooms and rooms , rooms needto be updated n modernized , not worth the money , outside n lobby is very nice but rooms are sub par
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Glenn

가족 여행
별로예요: 직원 및 서비스
Found out upon check in that this property is actually a wedding, sweet 16 Bar/Baht Mitza,and another event you could imagine Checking in was like checking your luggage at an airport and the restaurants as a guest you can’t use because they are all booked out for yup you guessed it seventeen ….Big showy noisy events and as a hotel guest there is no way to avoid it Parling is a like as the property allows the hotel events to use ALL the parking literally leaving the paying hotel guest with no place to park On 4 occasions on a 8 day stay we had no place to park The staff could care less because the Eve t going on is more important then the paying hotel guest Tge hurl is on a run down surrounded neighborhood and across the street is a lovely view of the Staten Island land full Walking to your room wa a nightmare as the event people get first dips on the best rooms and they take full drunken Debchary (think kids screaming at ear shattering levels as well as grown drunk adults acting like fools 3 times my room was tried to be entered by theses event people who couldn’t find there own room Entering and leaving the hotel was like waiting for a NYC subway…never a moment of silence or having to navigate through a sea of people.On 4 days and the entire weekend there were a minimum of 6 events per day and the weekend was 3 weddings a day and night Bridzilla and her family in all their loud and gawdy trash speech .we had to laugh as this is not a hotel but a party /event hall
2024년 4월에 6박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dislike: Coffee maker wasn't working, cable television was distorted couldn't watch tv, cold water in sink not working
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Andrea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A stand out in Staten Island
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

noemi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
muy lindo
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Martine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel, friendly staff, helpful, clean and comfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

bella

좋아요: 직원 및 서비스
It’s just what we needed for the short stay
2024년 4월에 1박 숙박함

8/10 - 좋아요

Melanie

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Bruno

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Love it nice clean friendly
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Frances Marie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy and the staff member was very friendly and professional. Will definitely be back !
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

igor

좋아요: 청결 상태
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Faryar

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, worn out property that doesn’t look like Hilton brand more of a motel quality. There were stains all over the unit
2024년 4월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 4월 6일
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

2/10 - 너무 별로예요

Igor

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ordered tickets online When I arrived at the hotel They didn’t want to give me a room, they said that they didn’t receive the money, although they took it from the bank And that was the problem. I wasn't the only one. Four people in front of me had the same problem. I had to buy a ticket at an inflated price I withdrew money twice Now I need to call the bank and explain the situation I offer cheaper tickets when you arrive raises prices at night Yes you have no choice
2024년 4월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 4월 6일
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

10/10 - 훌륭해요

Dennis

단체 여행
The hotel is very clean and cozy.
2024년 3월에 6박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 4월 6일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 - 별로예요

Weiting

별로예요: 청결 상태
We didn't have a pleasant stay like last time on this property. I couldn't find the sheet underneath the comforter because it was rolled to a corner of the bed. It gave me an impression that the sheet wasn't changed from the last guest. My husband and I had a hard time to fall in sleep because of noises. One obviously was from the elevator near the room. The mechanic noise could be heard almost through the whole night.
2024년 3월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 4월 2일
Dear Xx: Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the sheets and noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you now, please call and tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will Make it Right.

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was newly renovated and incredibly clean! Staff was friendly
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the room and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 - 괜찮아요

Danny

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.
2024년 3월에 4박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lorenzos Restaurant in hotel waiter Jacob was very adiment on how much tip we should have gave him, i favs him 25 he aanted 50, you cant tell a customer how much tip to leave.
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 23일
Hello John. I am so sorry to hear that you encountered while you were dining at Lorenzo's especially since this isn't the usual experience. I will be sure to let the managers know so they can correct this. Thank you for letting us know.

8/10 - 좋아요

Clarence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 22일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms out dated furniture old, Resturant on property is very good
2024년 2월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 20일
Hello Kevin. I am happy to let you know that we are currently in the process of a refresh to all the rooms! We hope that you will come back and stay with us again when they are finished. I will be sure to tell Lorenzo's team how much you enjoyed your dining experience with them. Thank you.

10/10 - 훌륭해요

Naveed

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Quite hotel
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 20일
Hello Naveed. We are glad to know that your stay was just what you needed it to be, quiet. Thank you for taking the time to leave us feedback.

6/10 - 괜찮아요

Mariana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was upsetting to get a room on the only floor being under renovation, without even a heads up. And I paid $230 for one night!
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 20일
Hello Mariana. I am sorry to hear that you weren't verbally made aware of the refresh that we are doing to the rooms. Even though you should have been made aware, we do have signage posted at the desk stating that we are currently in a refresh process. We hope that once these changes are done, you will come back to give us another try. Thank you for your feedback.

10/10 - 훌륭해요

Susan

2024년 3월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 4월 6일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall ok
2024년 3월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 9일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 - 괜찮아요

Lemuel

연인과의 여행
좋아요: 직원 및 서비스
A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad
2024년 2월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 9일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 - 훌륭해요

joe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always stay here when I visit. Service and amenities are great. Would recommend to anyone.
2023년 12월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 9일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 - 훌륭해요

Giovanni 님, North Bay Village

2024년 2월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 22일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2024년 1월에 9박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 9일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 - 훌륭해요

Alper 님, Baltimore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good next time stay here again
2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 3월 9일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 - 괜찮아요

Wendy

가족 여행
좋아요: 직원 및 서비스
The rooms are a bit run down
2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 21일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 - 훌륭해요

jorge

2024년 2월에 4박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 - 별로예요

charles

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Requested cleaning service at check in never happened Noise until late night from a function Construction noise early in the morning Monday Need to update breakfast buffet looked used and dirty with no customers
2024년 2월에 2박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 7일
Charles,Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will Make it Right.

4/10 - 별로예요

Daria 님, Brooklyn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a motel, can’t have name “hotel”. Super dirty, old broken furniture. I would never recommend this place to stay.
2024년 2월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 5일
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

8/10 - 좋아요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The HGI offered a convenient option to stay after an event. There’s a nice bar and the property is very nice. Room was clean and comfortable.
2024년 2월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 5일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 - 괜찮아요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Uncomfortable bed, rooms need updated
2024년 1월에 3박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 5일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 - 훌륭해요

Patricia 님, Durham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice stay! The food was great. Thank you!
2024년 1월에 3박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 1일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 - 훌륭해요

Daryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 1일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 1일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 5/5! Have a wonderful day.

6/10 - 괜찮아요

Johnita

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Outside looks great the rooms inside is very DATED! Nothing up to date, thermostat hanging off the wall
2024년 1월에 2박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 1월 22일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

6/10 - 괜찮아요

LEON 님, Perth Amboy

출장 여행
Clean room
2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 1월 22일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

2/10 - 너무 별로예요

DIANE

2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 1월 22일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

8/10 - 좋아요

William 님, Sarasota

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was ok the rooms are getting a little dated but it was clean. The front desk booked me into the wrong room but they quickly corrected it. The restaurant is nice.
2024년 1월에 3박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 2월 21일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

6/10 - 괜찮아요

Carol

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 1월 20일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

8/10 - 좋아요

Hugh

2024년 1월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 1월 20일
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 - 훌륭해요

Patricia 님, Durham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk people were very nice.
2023년 12월에 1박 숙박함
답변 제공: Natalie N.: Front Office Supervisor 님, 2024년 1월 20일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.