숙박 시설 내 편의 시설/서비스

하얏트 플레이스 워싱턴 DC/화이트 하우스 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 517개" "
평점 8 - 좋아요. 1001개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 118개" "
평점 4 - 별로예요. 1001개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 30개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

jun hong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is good. Room is clean and a little bit wider than others. House keeping service is nornally at 3-4pm. Breakfast is free, taste is so so. Free water is not provided.
2023년 6월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 6월 23일
Jun Hong, thank you for choosing Hyatt Place Washington DC/White House for your stay. We're pleased to hear that you found our location to be convenient and enjoyed the cleanliness and spaciousness of your room.Regarding breakfast, we apologize if the taste did not meet your expectations. We continuously strive to enhance the quality and variety of our breakfast offerings, and your feedback will certainly help us in that regard.We have taken note of your comment regarding the complimentary water. We are always looking for ways to improve our guests' experience, and this will be taken into consideration as we evaluate our amenities.Thank you again for staying with us and we look forward to welcoming you back during your next visit.

10/10 - 훌륭해요

JONGBO

2023년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 5월 12일
Thank you for the excellent rating, Jongbo!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Washington DC/White House! We look forward to hosting you again soon.

10/10 - 훌륭해요

KANGIL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine.
답변 제공: Customer Service 님, 2022년 11월 10일
Thank you for the wonderful rating, Kangil!It's fantastic you enjoyed your time at Hyatt Place Washington DC/White House so much! We look forward to hosting you again soon for another amazing experience!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2021년 12월 3일
Thanks for the outstanding rating! We're delighted your time at Hyatt Place Washington DC/White House was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

JIMIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was awesome . I just want to point out that the valet parking starts at 7 am so if yoir flight is early make sure you park it in front of hotel or let the concierge know aboit your situation.
2021년 8월에 3박 숙박함
답변 제공: Customer Service 님, 2021년 8월 18일
Thanks for the perfect rating, Jimin! We can't wait to see you again soon for another amazing experience at Hyatt Place Washington DC/White House. Have a fantastic day!

10/10 - 훌륭해요

stephany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff very active and friendly. Always willing to help with a smile. Thank you
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Stephany, thank you for your kind comments. It's lovely to hear you had a positive experience with our active and cheerful team members at Hyatt Place Washington DC/White House. Your recognition of their eagerness to assist is greatly appreciated. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Lucas

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Good location
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Lucas, it's great to hear that you appreciated our prime location. At Hyatt Place Washington DC/White House, we strive to offer a positive experience for all our guests. We hope to welcome you back for an even better stay in the future.

10/10 - 훌륭해요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maddie en el front desk nos dio muy buenas recomendaciones de lugares de comida y donde visitar! Llegamos a las 10 y nos hizo check in! El cuarto limpio y espacioso
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Natasha, es fantástico saber que su estadía en Hyatt Place Washington DC/Casa Blanca fue placentera. Estamos encantados de que Maddie haya podido brindarle recomendaciones útiles y garantizarle un registro rápido. Saber que todo, desde la limpieza hasta la amplitud de la habitación, cumplía con sus estándares es maravilloso. Estamos ansiosos por darle la bienvenida nuevamente para vivir otra experiencia estelar.

6/10 - 괜찮아요

Zane

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff seemed uninterested.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Zane, we appreciate your feedback and are sorry to hear that our team members didn't meet your expectations. We constantly aim to provide warm, attentive service and we'll certainly address this with our team. We hope you'll give us the opportunity to create a more positive experience in the future.

10/10 - 훌륭해요

Victor 님, MIAMI

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was super good and convenient 7 min to the white house atc... room super clean and comfortable the GYM i wish was bigger
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Victor, thank you for your superb review of Hyatt Place Washington DC/White House. We're delighted to hear that our prime location, clean rooms, and comfortable amenities exceeded your expectations. Regarding your feedback about gym facilities, we value your thoughts and will use them to continually improve. We look forward to having you back for another exceptional stay.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location and convenient to walk to all the main attractions!
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Elizabeth, thank you for sharing your feedback. It's wonderful to hear you appreciated the prime position of the Hyatt Place Washington DC/White House, and found it convenient for exploring the city. We hope your travels bring you back our way in the future!

10/10 - 훌륭해요

Jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Jody, it's wonderful to hear that you found comfort during your stay at the Hyatt Place Washington DC/White House. Ensuring our guests feel comfortable is our top priority and we're delighted you experienced this. We hope to welcome you back in the future.

8/10 - 좋아요

Ruben

2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Ruben, it's fantastic to see a high rating for Hyatt Place Washington DC/White House. We're delighted that your stay with us was a good one and appreciate you taking the time to rate us. We hope to welcome you back soon!

6/10 - 괜찮아요

JENNIFER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Let me start by saying I am torn on this review. The staff was beyond amazing. Everyone we encountered at the hotel was amazing! The hotel is not up to the standards Im use to from a Hyatt. During the stay we had no hot water for 3 of the days. We were told it was a DC water issue. That makes sense regarding the water pressure but not the temperature. We were highly disappointed. The room we were in had a weird room layout that did not maximize the space. There was a wall that jetted out leaving an area that could not be used and leaving little space around the bed. The walls were paper thin, we could hear our neighbors opening/closing their blinds, etc. We were only able to visit the rooftop 1 time during our visit. The hours say it's open from 2pm -6pm. We tried numerous times during those hours and it was not open. Lastly, we are used to the Hyatts having a dedicated restaurants but it didn't have 1 that we could find. The plus of the hotel was how close it is to the White House and the national mall. We walked from the hotel to the White House, George Washington Monument, ww2 memorial, veterans memorial, Korean War memorial, Lincoln memorial, Martin Luther Kings memorial, Roosevelt memorial and lastly Jeffersons memorial. We took a left on the way back. The hotel is near good restaurants like the JP Clarke, Old Ebbit and others. Again the entire hotel staff is amazing. They are super friendly.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Jennifer, your feedback is insightful and appreciated. It's wonderful to know that our team members delivered an amazing service which Hyatt Place Washington DC/White House takes pride in. Regarding the aspects you found less satisfying, such as the room layout, the thin walls, and issues with utilities such as water, your remarks have been noted and taken into consideration.While we couldn't provide the same Hyatt experience you're accustomed to, we're pleased our location proved advantageous for your tour of the monuments and visit to nearby eateries.We do strive for comfort and convenience for our guests, thus any divergences are taken seriously. Thank you for your constructive review, we hope to deliver a better experience on your next visit.

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 청결 상태
Breakfast included and valet parking. The staff was friendly. Something going on with airflow in the rooms…really stuffy even after the visit from maintenance.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Susan, thank you for sharing your experience. We're glad you enjoyed our breakfast and valet parking options and appreciated our friendly team. We're sorry to hear about the discomfort caused by the room conditions and assure you our team is looking into the concerns with ventilation. We hope to have the chance to welcome you back under better circumstances.

10/10 - 훌륭해요

Nivedita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Thank you for the excellent rating, Nivedita!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Washington DC/White House! We look forward to hosting you again soon.

10/10 - 훌륭해요

Arielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property. Valet parking only so it’s a tough stay if you plan to use the car at all. We also had been roadtripping so lots in the car to pack/unpack
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Arielle, it's fantastic to hear you enjoyed the overall experience at Hyatt Place Washington DC/White House. We understand the convenience of using a personal vehicle is important to our guests and we're glad you took advantage of our valet service, despite the need to pack and unpack for your road trip. In future stays, our team members can assist you, making this process less challenging. We're eagerly awaiting your return on your next DC visit!

10/10 - 훌륭해요

amparo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very centric
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Amparo, it's wonderful to hear that you enjoyed the prime location of Hyatt Place Washington DC/White House. We endeavor to provide the most convenient and enjoyable experiences for our guests. Thank you for sharing your feedback, and we hope to host you again soon.

10/10 - 훌륭해요

Leslie 님, Madison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, helpful staff. Great free breakfast. Close to lots of great restaurants and attractions. Family friendly.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Leslie, it's fantastic to hear that you had a stellar experience at Hyatt Place Washington DC/White House. Our team members will be thrilled to hear your recognition of their helpfulness. We're glad you enjoyed our complimentary breakfast and our proximity to key points of interest. We truly strive to create an environment that is suitable for families and we're glad to note we hit the mark with you. We can't wait to welcome you back on your next visit to Washington DC.

10/10 - 훌륭해요

Lorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best staff ever! Would highly recommend this Hotel!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Lorie, thank you for sharing your positive experience at the Hyatt Place Washington DC/White House. It's delightful to hear you found our team members to be the best! We appreciate your recommendation and hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room with plenty of space. The mattress was comfortable and the bathroom was spacious.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Jose, it's delightful to hear that you found ample room in your accommodations at the Hyatt Place Washington DC/White House. We're pleased you enjoyed our cozy mattresses and sizable bathroom area. We appreciate your kind review and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Catherine A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location! Easy to walk to all major sites in DC. Pet friendly!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Catherine, thank you for sharing your experience at Hyatt Place Washington DC/White House. We're thrilled that you appreciated our ideal location and pet-friendly policy. We strive to make every guest's visit enjoyable, and we're delighted you found everything to your liking. We hope to welcome you back on your next trip to the area.

10/10 - 훌륭해요

Paulo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will return in soon
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Paulo, it's wonderful to see your intention to revisit the Hyatt Place Washington DC/White House soon. We're eager to welcome you back. Thanks for your support!

10/10 - 훌륭해요

Nathalie

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Thanks for the amazing rating, Nathalie!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Washington DC/White House!

2/10 - 너무 별로예요

SP

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very bad at cleanliness. Very disappointed.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
SP, we regret to learn that the standard of cleanliness did not meet your expectations. Providing a clean and comfortable environment is important to us, and we're focused on making improvements to ensure a better experience in the future. Thank you for your feedback.

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction next door.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Edward, thank you for providing feedback. It's unfortunate that external construction impacted your experience. Despite these unexpected circumstances, we hope that our hotel's offerings and team members' service still shined through. We hope to have the chance to welcome you back to a quieter atmosphere in future.

8/10 - 좋아요

Madison 님, Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to White House. Front desk service was excellent.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Madison, it's delightful to read you enjoyed your stay at Hyatt Place Washington DC/White House. Your kind words about our front desk team members truly warm our hearts. We appreciate your acknowledgment of our hotel's prime location. Looking forward to your next visit.

6/10 - 괜찮아요

Jeffrey E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dark. Request for second room resulted in a slightly brighter room. Breakfast is ok.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Jeffrey E, we appreciate you taking the time to share your insights. It appears you had concerns about your room's lighting, and we regret any inconvenience it may have caused. For future visits, feel free to request a room with more natural light as we have many options available. We noted your feedback on breakfast. Your comments will be useful to improve our overall guest experience. We sincerely hope to have the opportunity to make your next stay even more enjoyable.

10/10 - 훌륭해요

Rita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this Hotel. Very convenient to walk around. Two blocks from the White House.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Rita, we're thrilled to learn that your stay at Hyatt Place Washington DC/White House was delightful. It's wonderful to know that our prime location made exploring the city easy and enjoyable for you. We hope to welcome you back in the future for another fantastic experience.

10/10 - 훌륭해요

JUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Thanks for the outstanding rating, Jun!We're delighted your time at Hyatt Place Washington DC/White House was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Min Kyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thank you for the 5/5 rating, Min Kyoung!It's excellent you enjoyed your time at Hyatt Place Washington DC/White House so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Neftali

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to work. Good restaurant around the corner.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Neftali, it's wonderful to know that the Hyatt Place Washington DC/White House served as a convenient location for you with easy access to your work and quality dining options nearby. Your kind words are highly valued. We hope to welcome you back on your next trip!

8/10 - 좋아요

Jayshaline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is friendly and welcoming. We had a good stay over the weekend.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Jayshaline, it's delightful to know you found our team members at Hyatt Place Washington DC/White House amiable and inviting. We are pleased to hear you had an enjoyable weekend stay with us. Please consider returning the next time your travels bring you to Washington DC.

10/10 - 훌륭해요

VALERIE 님, Marseille

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel proche Maison Blanche , près metro. Cidre chaud à disposition l'après-midi micro-ondes à disposition dans le hall.Personnel très agréable.Chambre propre et assez grande.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Valérie, merci d'avoir partagé votre expérience. C'est fantastique d'apprendre que vous avez apprécié la proximité du Hyatt Place Washington DC/White House avec les transports en commun et les attractions à proximité. C'est également un plaisir de lire vos remarques positives sur le cidre chaud disponible l'après-midi, les installations pratiques et la courtoisie des membres de notre équipe. Nous sommes également heureux que la propreté et la taille de votre chambre aient répondu à vos besoins. Nous espérons vous revoir bientôt!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Thanks for the perfect rating, Jason!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Washington DC/White House.Have a wonderful day!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
We appreciate your time in rating Hyatt Place Washington DC/White House. We are glad to know your stay was generally positive. We hope to be your choice again for any future visits to the capital city.

10/10 - 훌륭해요

Naomi Hannah Bensdorf

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. This was a great option for budget-friendly business travel
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Naomi, it's wonderful to hear that you found Hyatt Place Washington DC/White House to be a terrific choice for affordable business travel. We're thrilled to know that our team members delivered excellent and supportive service during your stay. We look forward to welcoming you back again on your next business trip.

2/10 - 너무 별로예요

Kathryn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
Avoid this place. The rooms are small and outdated. The AC is very loud. The staff is rude and not helpful.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Kathryn, understanding your experience didn't meet your expectations has been disappointing. We regret that aspects of our accommodation seemed lacking in size and modernity, and that the air conditioning didn't offer the quiet operation you'd have preferred. Our team members should provide excellent service, and it sounds as though we missed the mark during your visit. These matters will be reviewed and addressed. We hope for another chance to offer you a satisfying stay.

10/10 - 훌륭해요

Maria Odete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eu voltaria!
Hotel super bem localizado, permitindo fazer muitos passeios a pé. Café da manhã simples, mas muito bem servido. Funcionários simpáticos. Super recomendo! E voltaria com certeza.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Maria, obrigado por compartilhar sua experiência no Hyatt Place Washington DC/Casa Branca. Estamos muito satisfeitos em saber que você gostou de nossa localização privilegiada, que permitiu muitos passeios turísticos, e que nossas ofertas de café da manhã atenderam às suas necessidades. Suas amáveis palavras sobre os simpáticos membros da nossa equipe serão certamente apreciadas! Agradecemos sua recomendação e aguardamos seu retorno.

10/10 - 훌륭해요

Freddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for taking the time to leave this wonderful rating, Freddie! We hope to see you again soon at Hyatt Place Washington DC/White House so we can share yet another amazing experience!

10/10 - 훌륭해요

Rodrigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Thanks for the perfect rating, Rodrigo!We're pleased to hear that you have fully enjoyed your stay at Hyatt Place Washington DC/White House, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Thank you for sharing your perfect rating with us, Susan!It's wonderful to see how much you appreciated your time at Hyatt Place Washington DC/White House! We want everyone to feel right at home at Hyatt Place Washington DC/White House. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean all over hotel. Gym also. Breakfast buffet is super. I would always come back.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Susan, thank you for sharing your delightful experience at Hyatt Place Washington DC/White House. It's wonderful to hear that you appreciated the cleanliness, enjoyed the fitness facilities, and found our breakfast buffet to your liking. We eagerly look forward to your return.

10/10 - 훌륭해요

Gealean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel!
This hotel was excellent! The staff was phenomenal- went above and beyond for customer service! They made great recommendations for nearby food, and places that deliver. The breakfast is amazing- not just a run of the mill waffle maker and yogurt. They offer yummy options that change slightly day to day with some standard staples like yogurt, fruit, and cereal. The hotel itself is well appointed and in a great location. My two teens and I shared the King Suite which had a couch, and the space was perfect for us. Location wise It’s about a 5 minute walk to the nearest Metro station, about 2 blocks to the White House, and plenty of parks and food nearby. The area is clean, and safe. The only two (very minor) negatives I can say is that one of the hotel elevators was out of order during our stay. Overall, the only time it was an issue was first thing in the morning. Second- it’s directly next door to a gentlemen’s club. However- we never had any issues related to that even when out and about at nighttime. Just some guests may be more sensitive to that than others.
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 10일
Gealean, it's delightful to hear that Hyatt Place Washington DC/White House provided an excellent experience! We're glad our team members exceeded your expectations in terms of service and gave you insightful local recommendations. It seems you thoroughly enjoyed our varied breakfast offerings and appreciated the comfort of our King Suite.We acknowledge you encountered some minor inconveniences regarding elevator service and the hotel's proximity to certain establishments. We understand these have not greatly affected your overall positive experience, yet we still value your feedback as it helps us focus on areas where we could potentially improve. Thank you so much for choosing Hyatt Place Washington DC/White House and we hope to have the pleasure of welcoming you back soon.

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Kristen, it's wonderful to hear that your stay at the Hyatt Place Washington DC/White House was satisfactory. We're eager to provide you with another remarkable experience during your next visit.

8/10 - 좋아요

Seitaro 님, Foster City

2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Seitaro, thank you for choosing Hyatt Place Washington DC/White House and for taking the time to rate your stay. We look forward to welcoming you back the next time you are in Washington D.C.

10/10 - 훌륭해요

Jose R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Jose, thank you for choosing Hyatt Place Washington DC/White House for your stay. We're thrilled you had a great experience with us. We hope to see you back in the near future for another perfect stay.

10/10 - 훌륭해요

kenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2023년 12월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Kenny, it's fantastic to hear that you had a great stay at Hyatt Place Washington DC/White House! Your satisfaction is our top priority. We can't wait for your next stay with us.

10/10 - 훌륭해요

Mayrene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property, prives and service. Convenient location
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Mayrene, thank you for your wonderful words about Hyatt Place Washington DC/White House. We're thrilled to know that you recognized our devotion to service and valued our prime location. Hope to welcome you back soon!

8/10 - 좋아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Scott, we're thrilled to see your positive rating of Hyatt Place Washington DC/White House. It seems like you had an enjoyable stay! Our team prides itself on providing excellent service and we're glad to hear this reflected in your experience. We look forward to the chance to welcome you back in the future.