아침 식사, 점심 식사 및 저녁 식사 제공

히튼 컨셉트 호텔 파타야 바이 컴패스 호스피탈리티 여행 후기

4 out of 5
히튼 컨셉트 호텔 파타야 바이 컴패스 호스피탈리티
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 409개 이용 후기 중 105개" "
평점 8 - 좋아요. 409개 이용 후기 중 195개" "
평점 6 - 괜찮아요. 409개 이용 후기 중 72개" "
평점 4 - 별로예요. 409개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 409개 이용 후기 중 9개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Jonghwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
방 냄새만 아니면...
투인베드해서 붙여자니 침대도 넓고 방도 넓엇다 수영장도 넓고 미끄럼틀도 잇어서 애들놀기에 좋앗다 비치타올도 따로 주니 편안햇다 앞에 마사지샾 세탁 큰쇼핑몰도 잇고 교통편도 나쁘지 않앗다 에비뉴식당 저렴하고 아침9시부터 이용가능이라 자주이용햇다 편의점도 바로 잇고 시끄럽지도 않앗다 하지만 굽굽한 냄새ㅠ 에어컨냄새인지.. 아쉽다 욕실은 씻고나면 물이 변기쪽 바닥쪽에 흥건해서 조심해야겟다
2020년 2월에 2박 숙박함
답변 제공: Tim 님, 2020년 2월 13일
Dear Jonghan, Greeting from Mercure Pattaya and thank you for taking time to share your experience regarding of your stay with us, we much appreciate for your compliments to us. Hope you have a good time at home and much enjoyable, we are looking forward to welcome you back to stay with us once again soon. Your sincerely, Suthee S. Front Office Manager

4/10 - 별로예요

jungsoo

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행으로 다녀왔는데 . . 겉모습은 년식이 느껴졌고. 룸은 최악이였음. . 급하게 예약을 해서 선택의 폭이 좁아서. . 어쩔수없이 예약을 했고. 인도사람이 너~무 많았다. . 중국인들은 말할것도 없고. .
2019년 12월에 1박 숙박함
답변 제공: Tim 님, 2020년 2월 1일
Dear Jungsoon On, Greeting from Mercure Pattaya Hotel and thank you for sharing your experience regarding of your stay with us, The mentioned room was worst that would be very nice if you could let us know the details that not meet your expectation, and our Hotel welcome to all customers from around the world, so we could not break anyone to stay with us, Please have a rest. Your sincerely, Suthee S. Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
가격대비 reasonable한 상태, 관리, 서비스가 나름 만족스러운곳, 다만 해변까지 거리는 꽤 거리가있음
2018년 12월에 2박 숙박함

8/10 - 좋아요

JUNG JAE

좋아요: 직원 및 서비스
세면/샤워시설 개선 필요
세면 및 샤워시설을 제외하면 가성비 훌륭합니다.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

ANDY 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
약간은 낡았지만 가격과 친절함이 충분히 만족스러운..
십여년만에 다시 우연하게 찾게되었음.수영장과 로비가 조금 바뀌었을뿐 객실은 그대로. 중저가 호탤답게 기본기에 충실.수영장좋고 식음료는 규모에비학 충실. 친절함 역시 머큐어 이름값은 함. 가족여행 추천, 연인비추
2018년 5월에 1박 숙박함

8/10 - 좋아요

chae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
수영장이 좋고, 직원이 친절한 호텔
워킹스트리트를 가려면 호텔 셔틀을 이용하고 조금 걸으면됩니다. 호텔 셔틀은 24시간 운영되고 무료입니다. 시내 입구까지 모시고 데리고와요. 숙소는 조금 지어진걸로 보이나 나쁘지 않습니다. 넓고 깨끗합니다. 또한 수영장이 마음에 듭니다. 깊은곳은 1.8미터정도되구요. 넓어요. 개인적으로 마음에 드는곤이였습니다. 또 이곳을 갈 생각이 들정도로요.
2017년 11월에 3박 숙박함

6/10 - 괜찮아요

Seunghwan

가격대비무난
그냥 가격 대비 무난한 호텔이였습니다.
답변 제공: General Manager 님, 2016년 11월 30일
Dear Sir, Thank you for your review and we hope to welcome you back to Pattaya very soon. Best regards, Jeerapong HANTULAH Resident Manager

8/10 - 좋아요

Kim 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저렴한 가격에 호텔을 이용하고, 워킹스트리트를 즐기고 싶다면 이호텔 추천
직원들도 친절하고, 방상태도 아주 깨끗합니다. 다만 호텔이 메인도로의 안쪽에 위치하고 있어, 시내로 나가기에는 조금 걸어야 할 수 도 있습니다. 그러나 호텔입구에 무료로 쏭태우가 있어 그걸 이용하면 쉽게 외출을 할 수 있겠죠. 전반적으로 호텔이 조용하고 가격대비 훌륭하다고 생각합니다.

10/10 - 훌륭해요

Kim 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
생각보단 정말 우수했던 호텔~
다른 호텔 예약하려다 급하게 찾느라 호텔이 없어 선택했던 머큐르 호텔.. 가격대비 정말 좋다.. 큰 수영장, 룸 컨디션 좋고, 픽업서비스까지. 굳~ 담에 여유 없을때 또 가야징~ㅋ

6/10 - 괜찮아요

MJ

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
워킹스트리트랑 가까움
워킹스트리트랑 걸어서 10분거리이며 호텔에서 무료 썽태우 서비스가 있어 워킹스트릿 근처에 내려주지만 호텔방은 비교적 좁고 전망은 좋지않아 금액에 비해 약간 실망임 그리고 조식은 그저 그런 수준임

10/10 - 훌륭해요

Randolph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The friendly staff
2024년 1월에 24박 숙박함
답변 제공: Mon 님, 2024년 2월 14일
Dear Randolph,Thank you for your positive feedback regarding our friendly staff! We greatly appreciate your acknowledgment of our team's efforts in ensuring a warm and welcoming atmosphere during your stay.Providing excellent service and a friendly environment is a top priority for us, and we are delighted to hear that our staff made a positive impact on your experience.If you have any specific commendations or suggestions for improvement, we would love to hear them. We look forward to the opportunity to welcome you back for another pleasant stay.Thank you for choosing our hotel!Warm regards,Wimon PHALEECluster Front Office Manager

8/10 - 좋아요

AKIRA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good
2024년 1월에 3박 숙박함
답변 제공: Mon 님, 2024년 2월 1일
Dear AKIRA,Thank you for the brief but positive feedback! We're delighted to hear that you had a very good experience during your stay. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share.We appreciate your support and hope to have the pleasure of welcoming you back for another very good stay in the future.Best regards,Wimon PHALEECluster Front Office Manager

8/10 - 좋아요

Kristjan

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mon 님, 2024년 1월 17일
Dear Kristjan,Thank you so much for taking the time to share your review! Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 - 좋아요

Andre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice staff
답변 제공: Mon 님, 2024년 2월 14일
Dear Andre,Thank you for your kind words about our staff! We are thrilled to hear that you had a positive experience with our team.Ensuring a friendly and welcoming environment is essential for us, and we appreciate your acknowledgment of our staff's efforts. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to share.We look forward to the pleasure of welcoming you back for another pleasant stay in the future.Thank you for choosing our hotel!Warm regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

Sylvain

2023년 11월에 1박 숙박함
답변 제공: Mon 님, 2023년 11월 24일
Dear Sylvain,Thank you so much for your fantastic review! We are thrilled to learn that you thoroughly enjoyed your stay with us. Your positive feedback is greatly appreciated, and it serves as a wonderful encouragement for our team.We are committed to providing excellent service and a memorable experience for our guests, and we are delighted that we could exceed your expectations.We look forward to the pleasure of welcoming you back for another outstanding stay. If there are any specific preferences or requests you have for your future visits, please feel free to let us know.Best regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

HYEONKOO

2023년 10월에 1박 숙박함
답변 제공: Mon 님, 2023년 11월 4일
Dear Hyeonkoo,Thank you for your fantastic 5-star rating! We greatly appreciate your positive feedback, and it's always a pleasure to know that our guests had an excellent experience during their stay.Your satisfaction is our utmost priority, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

kristian

2023년 10월에 8박 숙박함
답변 제공: Mon 님, 2023년 11월 1일
Dear Kristian,Thank you for your fantastic 5-star rating! We greatly appreciate your positive feedback, and it's always a pleasure to know that our guests had an excellent experience during their stay.Your satisfaction is our utmost priority, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

Gemayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2023년 10월에 1박 숙박함
답변 제공: Mon 님, 2023년 10월 29일
Dear Gemayne,We appreciate your wonderful 5-star rating and your kind comment, "lovely." It means a lot to us to know that you had such a positive experience during your stay.Your satisfaction is our priority, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

8/10 - 좋아요

JACQUES

2023년 10월에 2박 숙박함
답변 제공: Mon 님, 2023년 10월 26일
Dear JACQUES,Thank you for taking the time to share your experience. We appreciate your feedback and the rating you've provided.We're delighted to know that you had a pleasant stay with us, enjoyed the delicious food, and found our service staff to be good. We will continue to strive for excellence to provide you with an even better experience in the future.We look forward to the opportunity to welcome you back, and if you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Mon 님, 2023년 10월 11일
Dear David,Thank you for choosing to stay with us, and for taking the time to share your experience. We're thrilled to see your 5-star rating!We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent and quiet.
Loved staying here, very quiet but walking distance to everything. Staff are outstanding. The property is well maintained, there are plenty of indoor and outdoor areas to chill. Will definitely be staying here again.
2023년 9월에 6박 숙박함
답변 제공: Mon 님, 2023년 10월 6일
Dear Michael,We appreciate your glowing review and are thrilled to hear that you had an excellent and quiet stay with us.It's wonderful to know that you found our location convenient, offering a peaceful atmosphere while still being within walking distance to everything you needed. We are proud of our outstanding staff who aim to provide the best service possible, and we're delighted that you recognized their efforts.Maintaining our property to the highest standards is a priority for us, and we're glad you noticed our well-maintained indoor and outdoor areas where you could relax and unwind.We look forward to welcoming you back for another enjoyable stay. If you have any special requests or preferences for your next visit, please feel free to let us know. We're here to make your stay as pleasant as possible.Thank you once again for choosing to stay with us and for your kind words. Until your next visit!Best regards,Wimon PHALEECluster Front Office Manager

8/10 - 좋아요

kyle

좋아요: 숙박 시설 상태 및 시설
The flow on the shower was really low; but other than that, good overall experience.
2023년 9월에 1박 숙박함
답변 제공: Mon 님, 2023년 10월 4일
Dear Kyle,Thank you for sharing your feedback following your recent stay. We appreciate your comments and are pleased to hear that you had a good overall experience.We apologize for the low water flow in the shower and any inconvenience it may have caused. Your feedback helps us identify areas for improvement, and we will investigate and address this issue to ensure a more comfortable stay for our guests.We value your patronage and look forward to welcoming you back for an even better experience in the future. If you have any additional comments or suggestions, please feel free to share them with us.Thank you for choosing our hotel!Best regards, Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

Bengt-Åke

2023년 9월에 3박 숙박함
답변 제공: Mon 님, 2023년 10월 4일
Dear Bengt-Ake,Thank you for your wonderful 5-star rating! We greatly appreciate your support and are delighted to hear that you had an excellent stay with us. If you have any specific feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.Best regards, Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
セカンドストリートから場所が少し分かりにくいところだけが不満かな。
답변 제공: Mon 님, 2023년 9월 28일
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and would like to address your concern about the location.We apologize for any difficulty you experienced in finding our hotel from 2nd Street. We understand that ease of navigation is essential for our guests, and we will work on improving our signage and directions to make it more convenient for future visitors.Your feedback is valuable to us, as it helps us enhance the overall guest experience. We hope that, despite this inconvenience, you had an enjoyable stay with us.If you plan to visit us again in the future, please feel free to reach out to our front desk for detailed directions or any assistance you may require. We would be delighted to make your next visit as smooth as possible.Thank you once again for your feedback, and we look forward to the opportunity to host you again.Warm regards,Wimon PHALEECluster Front Office Manager

10/10 - 훌륭해요

Jesper

2023년 9월에 2박 숙박함
답변 제공: Mon 님, 2023년 9월 21일
Dear Jesper,Thank you for your wonderful 5-star rating! We greatly appreciate your support and are delighted to hear that you had an excellent stay with us. If you have any specific feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Best regards,Wimon PHALEECluster Front Office Manager

4/10 - 별로예요

ka kit

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
本來租了家庭套房,到取房時便告知沒有家庭套房(可能因為公司新轉手問題),佢哋話已盡量安排兩連房(中間門可打開),我們唯有接受!而酒店好方面員工都會同你'2rihq打招呼,泳池也很乾淨!而唔好方面就係我間房廁所是不能沖水,已同佢哋他們員工講咗幾次, 但根本改善不了。而露台的檯凳是鋪滿塵埃。 而樓下根本就沒有多少間店鋪! 所以我決定不會再入住
2023년 8월에 6박 숙박함
답변 제공: Mon 님, 2023년 8월 19일
Dear Ka Kit,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced during your stay.We understand the frustration that can come from unexpected room changes, and We appreciate your understanding in accepting the alternative arrangement of two rooms with an adjoining door.We are glad to hear that you enjoyed the warm greetings from our hotel staff and found the swimming pool to be clean and inviting. However, we deeply regret the issues you encountered with the toilet in your room and the cleanliness of the terrace benches. Rest assured, we take your concerns seriously, and we will be addressing these matters with our maintenance and housekeeping teams to ensure such issues are not repeated in the future.Your feedback regarding the lack of shops nearby has also been noted. We continuously strive to improve the amenities and services we offer to our guests, and your input will be valuable as we consider ways to enhance the guest experience.We truly value your patronage and regret that we were not able to meet your expectations on this occasion. If there is anything further you would like to discuss or if you would like to provide additional details about your experience, please feel free to reach out to our guest relations team at fom@hchbaraqudapattaya.com.We appreciate your feedback as it helps us improve and provide a better experience for our guests. We hope you might reconsider staying with us in the future and allow us the opportunity to make things right.Thank you once again for choosing our hotel for your stay.Best regards,Wimon Phalee / Cluster Front Office Manager

10/10 - 훌륭해요

Andrew

2023년 4월에 28박 숙박함
답변 제공: KF 님, 2023년 5월 28일
Dear Andrew,Good Afternoon from Mercure PattayaThank you very much for a wonderful score and hope to see you again next time.Best Regards,Chunlika KhamlaCluster Front Office Manager

8/10 - 좋아요

Waraporn

2023년 4월에 1박 숙박함
답변 제공: KF 님, 2023년 5월 28일
Dear Khun Woraporn, Greetings from Mercure PattayaThank you for sharing your score and hope to welcoming you back to stay with us again in the near future. Best Regards,Chunlika KhamlaCluster Front Office Manager

10/10 - 훌륭해요

Eh

좋아요: 청결 상태, 직원 및 서비스
The staff was nice and friendly and the housekeeper clean the room very clean
2023년 4월에 3박 숙박함
답변 제공: Boss 님, 2023년 4월 26일
Dear Eh,Thank you for taking the time to share your experience with us at the Mercure Hotel Pattaya.We are shared your feedback on the room cleanliness with our housekeeping.Thank you for selecting the Mercure Hotel Pattaya for your stay in Pattaya. It was a pleasure having you as our guest.We look forward to welcoming you back very soon for another memorable stay.Best regards,Kritsada S.Assistant Front Office Manager.Mercure Hotel Pattaya.

8/10 - 좋아요

peter

2023년 3월에 5박 숙박함
답변 제공: Boss 님, 2023년 4월 26일
Dear Peter,Thank you very much for good score.Thank you for selecting the Mercure Hotel Pattaya your stay in Pattaya. It was a pleasure having you as our guest.We look forward to welcoming you back very soon for another memorable stay.Best regards,Kritsada S.Assistant Front Office ManagerMercure Hotel Pattaya

8/10 - 좋아요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 9박 숙박함
답변 제공: KF 님, 2023년 4월 2일
Dear Paul, Greetings from Mercure PattayaThank you very much for rating us a good score and hope to see you again.Best Regards,Chunlika KhamlaCluster Front Office Manager

4/10 - 별로예요

Patrick

2023년 3월에 19박 숙박함
답변 제공: Boss 님, 2023년 4월 26일
Dear Patrick,Thank you for taking the time to share your experience with us at the Mercure Hotel Pattaya.Thank you for selecting the Mercure Hotel Pattaya your stay in Pattaya. It was a pleasure having you as our guest.We look forward to welcoming you back very soon for another memorable stay.Best regards,Kritsada S.Assistant Front Office ManagerMercure Hotel Pattaya

10/10 - 훌륭해요

Alan

2023년 2월에 17박 숙박함
답변 제공: KF 님, 2023년 4월 2일
Dear Alan, Greetings from Mercure PattayaThank you for an awesome score and hope your next visit will pleasant as previous one. Best Regards,Chunlika KhamlaCluster Front Office Manager

6/10 - 괜찮아요

Hoi Cheung

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
員工態度非常好,但主要都係硬件比較差,一啲好基本嘅嘢都有不足同比較舊。
2023년 3월에 4박 숙박함
답변 제공: KF 님, 2023년 4월 2일
Dear Hoi Cheung, Thank you very much for your compliment about the staff. Aside of feedback about the hardware, we are on plan to touch up with in this year and hope to have a chance to welcoming you back to our new hotel. Best Regards,Chunlika KhamlaCluster Front Office Manager

6/10 - 괜찮아요

Natsarin

아이를 동반한 가족 여행
좋아요: 청결 상태
We did asked a request before booking a hotel and did remind them after we booked a hotel rooms . GOT LATE CHECKIN AND NOT MERGE A BED AS PER REQUEST. While we waiting for a room we using a swimming pool and and a lunch at the pool we did mentioned staff upon checkin that if the room is ready please kindly hand the room key to us at the swimming pool as we gonna be in the pool. Staff was called me but how can i know that the room is ready when l’m in pool. Feel a bit disappointed. Our 1 years old boy need to hanging around pool at 13.00-16.00 hrs with the 35 c.
2023년 3월에 1박 숙박함
답변 제공: KF 님, 2023년 4월 2일
Dear Khun Natsarin, Greetings from Mercure PattayaWe are disappointed to read that the service is not meet the standard. Please accept my sincere apologies for any inconvenience caused. It totally my fault to not train our staff well how to handling the situation. Anyhow, I hope to have a chance to turn your experience around. Best Regards,Chunlika KhamlaCluster Front Office Manager

8/10 - 좋아요

LAP CHI

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
budget hotel low price but hv big size room breakfast is good
2023년 2월에 3박 숙박함
답변 제공: KF 님, 2023년 4월 2일
Dear Lap Chi, Greetings from Mercure PattayaThank you very much for your comment and hope to see you again. Best Regards,Chunlika KhamlaCluster Front Office Manager

4/10 - 별로예요

Jon

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staying in a double room it took two days of requesting to get two chairs in the room. The balcony light didn't work and was never repaired. The wardrobe light and one of the lights by the bed didn't work. The wardrobe door and the window blind were broken.
2023년 1월에 27박 숙박함
답변 제공: KF 님, 2023년 2월 24일
Dear Jon, Greetings from Mercure Pattaya HotelThank you for your feedback and we are sorry to read that overall experience had not meet your expectation and we hope you will give us a chance to turn your experience around. Best Regards,Chunlika KhamlaCluster Front Office Manager

10/10 - 훌륭해요

Alvin Budi

2023년 2월에 1박 숙박함
답변 제공: KF 님, 2023년 2월 24일
Dear Alvin Budi, Greetings from Mercure Pattaya HotelThank you very much for an awesome score and we hope your next visit will pleasant as previous one. Best Regards,Chunlika KhamalCluster Front Office Manager

6/10 - 괜찮아요

Russell

2023년 2월에 2박 숙박함
답변 제공: KF 님, 2023년 2월 19일
Dear Russell, Greetings from Mercure Pattaya HotelThank you for sharing your feedback during visit our hotel. We are disappointed to see that your score provide shows that overall experience had not meet your expectation and hope to have a chance to welcoming you back to stay with us again.Best Regards,Chunlika KhamlaCluster Front Office Manager

10/10 - 훌륭해요

PREMAVATHI

2023년 2월에 1박 숙박함
답변 제공: KF 님, 2023년 2월 19일
Dear PREMAVATHI, Good Morning from Mercure Pattaya HotelThank you very much for a wonderful score and hope to see you again. Best Regards,Chunlika KhamlaCluster Front Office Manager

10/10 - 훌륭해요

Randolph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VALUE FOR MONEY
2023년 1월에 27박 숙박함
답변 제공: KF 님, 2023년 2월 19일
Dear Randolph Good Morning from Mercure Pattaya HotelThank you very much for a nice score and hope to welcoming you back to stay with us again in the future.Best Regards,Chunlika KhamlaCluster Front Office Manager

8/10 - 좋아요

janne k

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
otsikko
Hinta/laatusuhde hyvä. Monipuolinen ja hyvä aamiainen.
2023년 1월에 1박 숙박함
답변 제공: KF 님, 2023년 2월 19일
Dear janne k, Good Morning from Mercure Pattaya HotelThank you very much for sharing your feedback and we are glad to read that overall experience had meet your expectation and hope to see you again.Best Regards,Chunlika KhamlaCluster Front Office Manager

8/10 - 좋아요

Trine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
Fint hotel med god beliggenhed ift. strand og by. Hotellet er med dejligt stort poolområde og rigelig mulighed for at få solsenge. Fin morgenmad med god kaffe. Det er lidt fritidsaktiviteter med bla. bordtennis, bordfodbold og et legehus for de helt små. Hvad mærkeligt er, alle værelser har balkon, men INGEN værelser har møbler derude, så der er ingen mulighed for at sidde ude i tilfælde af f.eks. regn. Vi bruger gerne dette hotel igen
2023년 1월에 9박 숙박함
답변 제공: KF 님, 2023년 2월 19일
Dear Trine, Greetings from Mercure Pattaya HotelThank you very much for sharing your feedback during stay with us and glad to read that overall experience had meet the expectation. Regarding to the comment about the balcony. I already shared your feedback to our management for further action and hope to see you soon.Best Regards,Chunlika KhamlaCluster Front Office Manager

8/10 - 좋아요

Thomas

2022년 11월에 2박 숙박함
답변 제공: KF 님, 2022년 11월 23일
Dear Thomas, Good evening from Mercure Pattaya HotelThank you very much for rating our hotel and hope to see you again soon. Best Regards,Chunlika KhamlaCluster Front Office Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Post covid stay (oct 22)
This hotel had greatly suffered from lack of tourists during covid, and the condition of rooms/swimming pool/quality of breakfast turned to be really disappointing, espacially after staying in this resort in 2017/2018. It has lost its luster and it's no longer worthy to wear the badge of "Mercure", espcially in this price range. I hope the situation will change in the future for the best.
2022년 10월에 4박 숙박함
답변 제공: KF 님, 2022년 10월 16일
Dear value guest, Greetings from Mercure Pattaya HotelThank you very much for taking time to telling us about your experience during stay with us. We are sorry to read that overall experience did not meet your expectation. Anyhow, we are on plan to refurbish the hotel to be more delight and we hope to have a chance to welcoming you back.Best Regards,Chunlika KhamlaCluster Front Office Manager

8/10 - 좋아요

takahisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
周辺は静かです、朝食は250バーツ、ブッフェ。スイミングプールは大きいく水深は1.4〜1.8米程。直ぐ近くにセブンイレブンが2箇所、パタヤアベニューモール迄徒歩数分。
2022년 8월에 4박 숙박함
답변 제공: KF 님, 2022년 8월 27일
Dear Takahisa, Greetings from Mercure Pattaya Hotel, Thank you for the kind review, so glad you enjoyed your stay with us and hope to see you again very soon. Best Regards Chunlika KHAMLACluster Front Office Manager

10/10 - 훌륭해요

Ralph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Personal war sehr freundlich Sehr zentral gelegen Grosser Pool, mit genügend Sonnenliegen Badetücher immer am Pool zu bekommer Unkomplizierter schneller Checkin bzw. -out -Poolleiter kaputt , mit messerscharfen Kanten, hohe Verletzungsgefahr
2022년 7월에 27박 숙박함
답변 제공: Mam 님, 2022년 8월 7일
Dear Mr.Ralph, Thank you very much for you wonderful score during stay with us. We glad to read that our hotel had met your expectation and we hope your next visit will be as pleasant as the previous one. Best regard Sukruethai Jampadang Assistant Front Front Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 6박 숙박함
답변 제공: MAM 님, 2022년 7월 26일
Dear Thomas, Thank you very much for a great score and comments during stay with us. We are glad to learn that our hotel style is match with yours and really appreciate your feedback and hope to welcoming you back to our unique Baraquda again. Best Regards, Sukruethai JAMPADANG Assistant Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Great location in Pattaya
Endelig tilbake i Thailand. Har bodd på samme hotellet flere ganger, hovedsakelig pga den sentrale lokasjonen, men også fordi det er rimelig, og betjeningen er svært serviceinnstilt.
2022년 6월에 8박 숙박함
답변 제공: KF 님, 2022년 7월 19일
Dear value guest, Greetings from Mercure Pattaya Hotel Thank you very much for your feedback during stay with us and we are glad to read that our staffs are fulfill your satisfaction and we hope to welcoming you back to stay with us again. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

8/10 - 좋아요

Shaun

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Stay was good, have used hotel before. Room small and only one bedside table and no balcony
2022년 6월에 2박 숙박함
답변 제공: KF 님, 2022년 6월 26일
Dear Shaun, Greetings from Mercure Pattaya Hotel Thank you very much for sharing your feedback during stay with us and hope to welcoming you back to stay with us again. Best Regards, Chunlika KHAMLA Cluster Front Office Manager