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더 토런스 여행 후기

4 out of 5
더 토런스
135 Main Street, East Kilbride, Glasgow, Scotland

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 166개 이용 후기 중 97개" "
평점 8 - 좋아요. 166개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 166개 이용 후기 중 12개" "
평점 4 - 별로예요. 166개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 166개 이용 후기 중 7개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Torrance Hotel 님, 2024년 4월 1일
Hi Andrew, thank you for taking the time to leave us this review! We hope to be able to welcome you back to The Torrance Hotel in the future!

10/10 - 훌륭해요

Steven

2023년 11월에 1박 숙박함
답변 제공: The Torrance Hotel 님, 2023년 12월 14일
Hi Steven,Thank you for taking the time to leave us a review, and for the great rating! We hope to welcome you back to The Torrance Hotel again in the future!

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: The Torrance Hotel 님, 2023년 11월 3일
Hi Chris,Thank you for taking the time to leave us this review, and we hope to welcome you back to The Torrance Hotel in the future

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Torrance Hotel 님, 2023년 10월 17일
Hi Carol, Thank you for taking the time to leave us this fantastic review, and we hope to welcome you back to The Torrance Hotel in the future!Many thanks,The Torrance Hotel

8/10 - 좋아요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One night stay in Glasgow before flight home
The Torrance Hotel was a nice find for a one night stay in Glasgow before returning home the next day via the Glasgow Airport. Approx. 30 mins from the airport if no traffic. There is a gas station and restaurants/stores within a short distance from the hotel. However, I would recommend eating at the hotel's restaurant. All of the dinner food that we ordered was great. (Coconut Chicken, Fajita's, and Prawn appetizer. Ask about gluten free items. Was able to get gluten free bread with my prawn appetizer in place of the ciabatta bread, Parking area is available if driving a car.
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 18일
Hi Angela, thank you very much for taking the time to leave us this review and for your kind words about the hotel and our restaurant. We hope to welcome you back to The Torrance Hotel in the future! Many thanks, Amy

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 18일
Good morning, thank you very much for taking the time to leave us this fantastic review! Many thanks, Amy

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Attended for a wedding, staff were excellent.
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 18일
Hi Donna, thank you for taking the time to leave us this fantastic review and for your kind words about our team. We hope to welcome you back to The Torrance Hotel in the future! Many thanks, Amy

8/10 - 좋아요

Claire

좋아요: 객실의 편안함
Torrance Hotel
It was a great hotel only thing was the heat was a bit unbearable but the food staff and room where excellent. We were there for a wedding .
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 18일
Hi Claire, thank you for taking the time to leave us this review and for your kind words about the hotel and the food! I am sorry to hear of your issues with the heat in your room, if you chose to stay with us again please feel free to come down to reception if the room is too warm, and we will work to rectify this. Many thanks, Amy

8/10 - 좋아요

Camilla

2023년 8월에 2박 숙박함
답변 제공: Reception 님, 2023년 9월 18일
Hi Camilla, thank you for taking the time to leave us this review. We hope to welcome you back to The Torrance Hotel in the future. Many thanks, Amy

4/10 - 별로예요

Serene

2023년 8월에 1박 숙박함
답변 제공: Amy 님, 2023년 8월 26일
Good afternoon,We are sorry to see that you didn't have the most satisfactory stay with us. I understand our management team have been in contact with yourself to rectify this, but if there is anything else we can help with please don't hesitate to contact us. We hope to welcome you back to The Torrance Hotel again in the future!

2/10 - 너무 별로예요

Brigitte

2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 8월 10일
Hi Brigitte, thank you for taking the time to give us a review. I am sorry to see that you didn't have a satisfactory stay with us, please feel free to contact us with any feedback regarding your stay. We are always striving to improve our guest's experience while staying with us. Many thanks, Amy

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Reception 님, 2023년 8월 10일
Hi David, thank you for taking the time to give us a great score! We hope to welcome you back to The Torrance Hotel in the future. Many thanks, Amy

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
Nice hotel. Nice room, good breakfast.
2023년 7월에 2박 숙박함
답변 제공: Paula. 님, 2023년 7월 23일
Hi John, thank you for your great score and comments! we hope you come back to stay with us soon. Thanks you, Paula.

10/10 - 훌륭해요

james

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very friendly staff. but wee bit pricy for drinks. first time have stayed in an only card hotel, so new expereince for me.
2023년 7월에 1박 숙박함
답변 제공: Paula 님, 2023년 7월 14일
Hi James, thank you for the lovely comments on our team and the great score! Sorry you found the drinks pricey, though next time you stay with us keep an eye out for our cocktail specials and drinks promotions. Thanks, Paula.

10/10 - 훌륭해요

s

2023년 6월에 1박 숙박함
답변 제공: Paula. 님, 2023년 7월 14일
Thank you for the great score!Thanks, Paula.

8/10 - 좋아요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay
2023년 6월에 5박 숙박함
답변 제공: Paula. 님, 2023년 7월 14일
Hi Sheila, thank you for the review, lovely comment and good score. We look forward to welcoming you back in the future. Thank you, Paula.

10/10 - 훌륭해요

ERICA 님, DAVENPORT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely people, the room was wonderful, and enjoyed being able to walk into town!
답변 제공: Hotel Management 님, 2023년 5월 29일
Hi Erica, we are delighted to hear that you enjoyed your stay with us. Thank you for your feedback, I will pass this onto our team. We hope to see you back at The Torrance soon!

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were so welcoming and the condition of the hotel was excellent. Would most definitely stay again.
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 24일
Hi Simon, We are glad to hear you enjoyed your stay. We hope to welcome you back soon!

10/10 - 훌륭해요

richard

2023년 5월에 1박 숙박함
답변 제공: Paula. 님, 2023년 7월 14일
Hi Richard, thank you for the great score!Thank you, Paula.

10/10 - 훌륭해요

Muriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely property, pleasant outside seating, lively bar. Enjoyable breakfast. Helpful friendly staff . We will be back .
2023년 5월에 2박 숙박함
답변 제공: Torrance Reception 님, 2023년 5월 18일
Hi Muriel, Thank you for your feedback I will pass this onto our team. We hope to see you back at The Torrance soon!

10/10 - 훌륭해요

Catherine

2023년 3월에 1박 숙박함

8/10 - 좋아요

Colleen

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Hitesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 1박 숙박함

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Paula

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

zaheen

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with brilliant staff.
We stayed at The Torrance for two nights for a family wedding. It was fabulous. The breakfast was delicious. On the Sunday morning it was Buffett, not the menu, so being a vegetarian, I asked if there were any veggie sausages. The gentleman in charge of the dining room returned with a plate of vege sausages, halloumi and grilled tomato’s. What service! In fact all staff we came across were so helpful and friendly. The bar was very cosy especially in the evening. I only wished we had time to try a meal in the restaurant. And the wedding went well too.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Kenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent !!!
Had a really good time at the hotel. Very clean and modern look and staff at reception were very good . We were in room 4 which despite being on the small side was lovely and clean and had everything we needed, nice big shower . Had an evening meal which was excellent and breakfast in the morning was particularly good with quality ingredients and great service from the staff at both times . Will definitely be returning in the near future
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Clair

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were attending
2022년 11월에 1박 숙박함

8/10 - 좋아요

Carla

2022년 10월에 1박 숙박함

8/10 - 좋아요

Enid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very comfortable stay at the Torrance. A few technical issues we noticed on check in....television had a loose cable so poor reception! And the cupboard door over the mini bar was almost hanging off. Reception came up and tried to sort both things. Thefood in the restaurant was excellent....but the only problem was with the carafes of coffee....each morning we had to ask for hot coffee...staff made us fresh hot coffee. The staff were lovely and very helpful. My husband and I will definitely return.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Lee

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Danny

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Bryony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Margaret

좋아요: 객실의 편안함
Unfortunate stay
We were visiting friends in Scotland and in particular East Kilbride, the location was excellent for Restaurants, bars etc. The hotel has been fully refurbished in recent years and looks good, with plenty of outside and inside areas to eat or drink. The Hotel was hosting a wedding on the Sunday when we arrived . Unfortunately just after midnight we were woken to people banging on our door, trying the handle and shouting and swearing demanding access. I called down to reception the person apologised and said they would deal with it , and they did. Unfortunately members of the wedding party disturbed our sleep until about 4am. The next night was peaceful. We asked for afternoon tea on the Monday , which is advertised through out the Hotel to be advised no as you need to book. The restaurant at that time had only 4 tables occupied, I can only presume they order in the afternoon tea. In the bedroom I found 2 hair pins on the carpet , and when I used my hairdryer I ended up with glitter all over me, which tells me the room had not been hovered or dusted from the previous occupant. The throw on the bed was dirty and full of unpleasant marks and the settee in the room was ripped in places. The breakfast staff were very nice and apologised again for the disturbance in the night and to be fair, they can’t control other peoples behaviour.
Dirty bed throw
Torn bed settee
2022년 8월에 2박 숙박함

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay for conceet
Absolutely beautiful hotel booked for coldplay as couldnt get anything closer but was more than happy with our choice,restaurant was lovely we ate at night and had a few drinks dominic was a lovely guy as was the girl on reception and the lovely man who i think was manager sorry didnt catch his name,only thing that let it down a bit was breakfast there wasnt much left at 9am and we asked several times for toast which we finally got after we had finished our breakfast,but other than that would recommend
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Bernadette

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

diane

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Mr Graham

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Melissa

2022년 8월에 1박 숙박함

8/10 - 좋아요

Connor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stop staff were so helpful and friendly.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Jawad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, spacious and comfortable. The only thing that would have made it better if air conditioning. If I opened the window it was a little noisy as we are next to a road and closing it meant it was too warm for me to sleep.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Above expectations
Loved the hotel. Staff were great. The room was first class and the only thing I'd change is that there are barely any sockets in the room so charging more than one device was a challenge.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Philip

2022년 6월에 1박 숙박함

4/10 - 별로예요

Kevin

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Nice but not worth the price
Nice hotel but the rooms are really dark and the furniture all dark too which makes it look even darker. The rooms need more than one available electrical socket for those working. Wifi was really poor, for £110pn this hotel is well overpriced.
2022년 6월에 2박 숙박함

8/10 - 좋아요

Bryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great really
For a funeral, service held in the hotel. Place is great. Plastic straws were spotted.
2022년 5월에 2박 숙박함